45 Ratings
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Score 7.6 out of 100
10 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

  • As mentioned earlier, transactional heavy web assets such as eStores are particularly strong candidates.
  • IBM CXA along with other, similar tools, is not set-and-forget. The solution must be well managed in order to deliver value. Purchase of the solution is one thing; driving analytic results is another. If a company's staff are not strong analytical thinkers, CXA will not help. IBM CXA is not just a technology platform - it is a basis to design strong customer touchpoints and interactions. You need to be customer journey design literate to get the best from this.
Chris Hall | TrustRadius Reviewer

Foxit PDF SDK

I prefer another program for a few reasons. One is that I am more familiar with another program, and two is that I feel that the other application has more capabilities for what I am trying to do. However, that is not saying that Foxit PDF SDK is not a powerful and useful tool. Many other engineers and estimators in our department love using Foxit PDF SDK because of its ease of use. It is much more user-friendly, and there are not as many options available, which can be intimidating to some. For those that want full capabilities and customization, I would say another program might be better suited for them. However, if you want a step up from something like adobe, with more options and that is more user-friendly, I would say Foxit PDF SDK is an excellent choice.
Dustin Clark | TrustRadius Reviewer

Pros

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

  • Tealeaf provides a unique view into a website beyond what typical web analytics can provide.
  • It captures all of a website's traffic, no need to tag pages or decide ahead of time what data you want to capture.
  • Data is captured and processed in real-time which reveal unknown issues as they are happening.
  • Replay session to see what a customer or user actually did and not just they remember doing when a problem occured.
Nick Preese | TrustRadius Reviewer

Foxit PDF SDK

  • Converting .pdf documents to Word without losing the context of the sentence.
  • Conversion is very clean compared to the market leaders.
Guy G. Gray | TrustRadius Reviewer

Cons

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

  • More knowledge sharing sessions
  • UI/UX Improvements
  • More tooltips on icons
Anonymous | TrustRadius Reviewer

Foxit PDF SDK

  • Its mobile application is not as good as its Windows application.
  • Sometimes it takes lots of time to generate large PDF files compared to Adobe.
  • Its toolbar is slightly difficult to use for me because of its arrangements.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics) 5.2
Based on 2 answers
I do not have power over contracts.
Anonymous | TrustRadius Reviewer

Foxit PDF SDK

No score
No answers yet
No answers on this topic

Usability

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

No score
No answers yet
No answers on this topic

Foxit PDF SDK

Foxit PDF SDK 8.0
Based on 1 answer
I rated the Foxit PDF Software Development Kit high for its usability in my work. Daily I need to send many documents to my clients over email. So to keep their originality on every system I convert them into PDF and then I send to my clients and colleagues. It is also very much useful to encrypt my confidential documents.
Anonymous | TrustRadius Reviewer

Performance

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

No score
No answers yet
No answers on this topic

Foxit PDF SDK

Foxit PDF SDK 8.0
Based on 1 answer
I rated this software very high on performance because it is really very quick on my Windows system. It can create any type of PDF files in seconds. It also gives good upload speed when I try to modify my documents for inserting digital signature space. It also gives very good encryption speed to secure my documents.
Anonymous | TrustRadius Reviewer

Support Rating

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

No score
No answers yet
No answers on this topic

Foxit PDF SDK

Foxit PDF SDK 9.0
Based on 2 answers
I would give it this rating because I personally have never had to contact support regarding Foxit PDF SDK or anything I am trying to do within the program. As I mentioned before, it is very user-friendly and easy to navigate. I think the program in itself lends support to the user because it is so user-friendly and has an easy to use interface.
Dustin Clark | TrustRadius Reviewer

Alternatives Considered

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

Added benefit
Anonymous | TrustRadius Reviewer

Foxit PDF SDK

Foxit is number 1, not only for the quality of the product but the pricing is 60% less expensive. It is a great product. Thank you, Foxit.
Guy G. Gray | TrustRadius Reviewer

Return on Investment

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

  • The ROI question needs to be focused on clients and not our use internally. We leverage this as a platform for designing customer journeys for our clients.
  • The ROI case is far easier to make for eCommerce operators. Customer journey failings can be easily quantified and seemingly simple issues can generate large ROI outcomes. For web assets without a trading bias, ROI can be established using notional value attribution. For example, a lead for motor insurance that is lost can be costed based on average policy value over a typical lifetime; struggle on a customer self-service portal can be quantified on the cost of handling through a call centre; etc.
Chris Hall | TrustRadius Reviewer

Foxit PDF SDK

  • Cost of use is not as high
  • Great ROI
Dustin Clark | TrustRadius Reviewer

Screenshots

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

Pricing Details

Acoustic Analytics (formerly IBM Watson Customer Experience Analytics)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Foxit PDF SDK

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

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