56 Ratings
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Score 7.6 out of 100
75 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Acquia Digital Experience Platform

Acquia is well-suited for any Drupal web platform. I think it best plays in the enterprise space, either for B2B or nonprofit/higher ed/government. Acquia is a great solution for smaller web platforms, as well, but the price is typically prohibitive in these scenarios.
Zach Ettelman | TrustRadius Reviewer

Azure App Service

Azure App Service is well suited in our case :
  • Our website is developed by our tech partner in a full Microsoft Azure cloud based environment.
  • We gave them specific access rights and the CI / CD integration helped a lot for updates and improvements deployment.
  • Most of the infra issues we had with our website weren't coming from App Service
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Platform-as-a-Service

Acquia Digital Experience Platform
Azure App Service
7.9
Ease of building user interfaces
Acquia Digital Experience Platform
Azure App Service
7.5
Scalability
Acquia Digital Experience Platform
Azure App Service
9.0
Platform management overhead
Acquia Digital Experience Platform
Azure App Service
7.5
Platform access control
Acquia Digital Experience Platform
Azure App Service
6.5
Services-enabled integration
Acquia Digital Experience Platform
Azure App Service
9.5
Development environment creation
Acquia Digital Experience Platform
Azure App Service
9.0
Development environment replication
Acquia Digital Experience Platform
Azure App Service
9.5
Issue monitoring and notification
Acquia Digital Experience Platform
Azure App Service
6.5
Issue recovery
Acquia Digital Experience Platform
Azure App Service
6.5
Upgrades and platform fixes
Acquia Digital Experience Platform
Azure App Service
7.5

Pros

Acquia Digital Experience Platform

  • The Acquia Cloud Hosting (enterprise) provides a three-server solution. You have a Development, Staging (or UAT), and Production servers with a clear path of deployment straight up the chain. You may use Acquia's own Cloud Hooks, or their web admin UI interface to deploy to any or all of the servers.
  • Git is one of the foundation services built-in to the management of the website codebase. Allowing a developer, or well-trained end user (university employee) to easily deploy a tag or branch to any one of the servers, makes it very easy for us to offload the server / account management to the school, while we focus on improving their site.
  • Not only does Acquia Cloud provide a multi-datacenter failover disaster recovery solution, but they also maintain a multi-region failover as well, which allows for a fully redundant enviroment to be maintained in two geographic regions. No fear of losing any database changes or form submissions from students.
  • Lastly, the onboarding process is constantly being improved, and as I have been a third-party vendor involved in many of our hosting negotiations, I have seen it firsthand. Each enterprise client is assigned a small team of engineers, technical leads, and a pseudo-project-manager to explain the process in layman's terms to the client (university / college for my example), but they also perform a number of code reviews and best-practice analysis of a site prior to launch.
Sean Hanford | TrustRadius Reviewer

Azure App Service

  • It is a service that has defined infrastructures for hosting applications
  • Provides security
  • It can be easily integrated with Azure DevOps Pipelines
Anonymous | TrustRadius Reviewer

Cons

Acquia Digital Experience Platform

  • Responses from tickets aren't always from the same person, and can vary in effectiveness of solving your problem
  • While documentation is robust, it can be difficult to find exactly what you need
  • Provided forums are not monitored frequently, and are not as useful as they could be
Eric Steinborn | TrustRadius Reviewer

Azure App Service

  • Some times our .NET API Service crashes and it is hard to find the root cause.
  • Quick Links to frequently used pages will help
  • PHP 8 is not supported yet.
Rudolph Pereira | TrustRadius Reviewer

Likelihood to Renew

Acquia Digital Experience Platform

Acquia Digital Experience Platform 10.0
Based on 8 answers
As a Drupal Web Developer, I have not encountered or been exposed to any other hosting solution that could surpass the benefits of having a site hosted on Acquia Cloud. Although, for any side-project or low-cost freelance gigs, I cannot expect that I'll always have the option of recommending Acquia Cloud, and that's okay. While I am at work and trying to help our team gain more exposure to my companies' extensive list of clients, when we have the fortune of adding another Drupal-based client to our roster, getting those clients on Acquia Cloud makes every other aspect of building or modifying their school website that much easier
Sean Hanford | TrustRadius Reviewer

Azure App Service

No score
No answers yet
No answers on this topic

Support Rating

Acquia Digital Experience Platform

No score
No answers yet
No answers on this topic

Azure App Service

Azure App Service 9.5
Based on 7 answers
We had an issue where we deployed too large of a resource and didn't notice until the bill came through. They were very understanding and saw we weren't utilizing the resources so they issued a generous refund in about 4 hours. Very fast, friendly, and understanding support reps from my experience.
Drew Harrison | TrustRadius Reviewer

Alternatives Considered

Acquia Digital Experience Platform

If you're project requires a multisite architecture with scalable site deployment, and your budget allows, I would recommend Acquia. Acquia pricing sits more on an Enterprise level, so it is overwhelming if you're hosting a smaller site. Pantheon is much more suited for smaller, one-off, independent sites, and they provide similar tooling, availability, and free SSL with every site. If you need to control every aspect of your server environment and you have a server admin on staff, then Rackspace can provide you with an open hosting environment for you to configure yourself.
Kyle Taylor | TrustRadius Reviewer

Azure App Service

Azure has many data center, their services are more reliable. Azure has way more features than both Linode and DigitalOcean. If someone wants a complete reliable service, he/she must go to Azure instead of Linode and DigitalOcean because even though azure charges more, it is worth the money you pay there.
Anonymous | TrustRadius Reviewer

Return on Investment

Acquia Digital Experience Platform

  • Our website isn't a revenue generator, so we don't have specific ROI calculations.
  • The new website is helping us move off of a legacy on-prem server environment. The reduction of cost in maintaining those will be beneficial.
  • We have had to invest in some training for our developers to learn Drupal.
Jim MacLeod | TrustRadius Reviewer

Azure App Service

  • Azure App Service has reduced our time needed to manage our entire collection of apps, making the digital marketing team more efficient with our time.
  • By having the latest versions of our apps organized as we do, we feel they are used more often by our various customer groups.
Richard Peterson | TrustRadius Reviewer

Pricing Details

Acquia Digital Experience Platform

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Azure App Service

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acquia Digital Experience Platform
8.2
Azure App Service
8.3

Likelihood to Renew

Acquia Digital Experience Platform
10.0
Azure App Service

Support Rating

Acquia Digital Experience Platform
Azure App Service
9.5

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