The Acquia Digital Experience Platform is an "Open DXP" with its two core pillars being content and data. Built on top of one of the largest open-source content management systems, Drupal, it aims to provide the flexibility and interoperability a modern organization needs. With its customer data platform, it allows organizations to understand who their customers are and deliver personalized experiences. Acquia's DXP offers variety of other tools including digital asset management,…
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Siteglide
Score 9.0 out of 10
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Siteglide is a content management software offering from the company of the same name headquartered in Aldermaston.
It made it super easy to upgrade 300+ Drupal sites to the latest major version in 12 weeks, end to end. It is easy to deploy legal changes and updates to components at scale. Turnkey service to deploy new environments and to clone sites. There are no ecosystem lock-in principles for Customer service/success services and professional services for new approaches.
As already mentioned, migrating websites from Adobe Business Catalyst, or any other platform is a strength. Using the Siteglide CLI, websites can be migrated as a static site to Siteglide, thus greatly reducing the amount of work necessary for the migration. Also, as long as developers are acquainted with HTML, CSS, Liquid, and Javascript, building sites with Siteglide can be done rapidly using their Siteglide Studio site builder. One of the additional strengths of Siteglide is Webapps. These can be easily used to provide the display and manipulation of dynamic data. The site can be designed so that users can change information without knowing anything about the underlying code. It allows a form-driven way to update site pages.
Exceptionally good support. When there's a problem, you reach out to your account manager who either fixes the issue or gets you to the right person. We've had no downtime.
Platform is very accessible to those who know how to manage the back end software.
Support responds pretty quickly to critical tickets, but they can be slow to respond on non-urgent items. Some of what we experienced may have been related to a newer ticketing system recently implemented.
Standard support covers business days/hours but only critical support is available outside those times. We typically schedule our website updates for the weekend or "off" hours when only critical support is available.
Billing plans occasionally cost more than competition, mainly because of the way Platform OS works
"Drag and Drop" website building and maintenance could be improved in order to compete with other site-builders. Less reliance on knowing HTML, CSS, Liquid, Javascript, etc. would be a good direction to go in the future.
We're moving away from Drupal as a platform. Drupal 8 and 9 were simply too overburdened and difficult to maintain compared to other offerings. PHP seems like a dying language so we are currently in the process of migrating all of our Drupal 7 functionality and custom modules to a Python/Django/Wagtail platform. This doesn't mean Acquia isn't a great service, they are professional and top-knotch, but the only way we'd say with them is if I didn't complete the migration.
There could be an improvement for "non-programmers" and drag and drop editing. However, Siteglide's target market of website development agencies is well served and a great fit. Sites can be migrated from other platforms quickly and easily. New responsive websites can be developed quickly using Siteglide Studio and then robust functionality can be built out quickly and reliably. There is a wide range of features included in Siteglide and more features and upgrades are being rapidly added. The environment is built on a stable and performance-oriented platform. This allows agencies to provide excellent service on a worldwide basis.
Every time we have had an issue, Acquia support has responded promptly and worked with us as a team to solve the problem. The Acquia support team is global and we have literally had interactions with all of their support offices, yet the experience has been the same - top notch
We chose Acquia for a much better UI that gave non-analytical marketers and easy to use tool where they could create their own reports. The campaign side of things also had an easier to use UI as well, that made the targeting of audiences much easier.
Siteglide knocks the socks off Duda in terms functionality, it's eCommerce isn't a match for Shopify (yet) but it's got a lot more flexibility and functionality than Shopify which comes up short if businesses want to do more than sell products...and versus WordPress, well, it's just much more professional and doesn't fall on its arse.
The DXP tools can handle millions of requests and can scale automatically to fit your needs. We have clients that use only part of the DXP tools and have a small usage, but even in these cases they see great value in using tools like personalization and CDP.
Acquia has helped us to stabilize and optimize our website performance, lowering page load times and dramatically decreasing the frequency of issues experienced by end-users.
Acquia SOLR search provided a much-improved search experience on our website.
Acquia's PCI-compliant hosting has helped us to remain compliant and cyber-secure.
We are working to implement Acquia Site Studio and Acquia Personalization now and expect those to improve our operation agility and ability to drive more relevant experiences to our various website visitors.
