What users are saying about
22 Ratings
4 Ratings
22 Ratings
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Score 7.6 out of 101
4 Ratings
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Score 8 out of 101

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Likelihood to Recommend

ActiveCollab

Scenarios where ActiveCollab works well1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy.2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
the middle of writing something i.e a comment on story and get interrupted,
it retains what you wrote.4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page.5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etcScenarios where ActiveCollab did not work well1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that.2) Sorting capability is not their under invoicing3) It did not work well for larger teams4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Apptivo

(UPDATE: Please note that my review was for the Version 5 of their apps. They have recently updated 2 of their main apps to V6 which show a lot of improvements. The sad thing however is that many of their 40+ apps never even made to V5 let alone V6. V5 to V6 has taken over a year and only the core apps are getting attention.)

As it stands Apptivo is only useful for one person or sole trader type entities. If your business wants to use all the apps and works internationally then Apptivo will create headaches and frustration rather than increasing productivity. They may solve many of the 100+ items we provided them with free of charge in an upcoming release, but we left with a bad taste in our mouth. Countless hours lost in our business while we acted as bug finders for Apptivo while paying for the product.
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Feature Rating Comparison

Project Management

ActiveCollab
7.4
Apptivo
Task Management
ActiveCollab
9.3
Apptivo
Resource Management
ActiveCollab
7.5
Apptivo
Gantt Charts
ActiveCollab
6.1
Apptivo
Scheduling
ActiveCollab
6.5
Apptivo
Workflow Automation
ActiveCollab
7.0
Apptivo
Team Collaboration
ActiveCollab
8.6
Apptivo
Support for Agile Methodology
ActiveCollab
6.7
Apptivo
Support for Waterfall Methodology
ActiveCollab
7.0
Apptivo
Document Management
ActiveCollab
9.0
Apptivo
Email integration
ActiveCollab
8.0
Apptivo
Mobile Access
ActiveCollab
6.8
Apptivo
Timesheet Tracking
ActiveCollab
8.5
Apptivo
Change request and Case Management
ActiveCollab
5.3
Apptivo
Budget and Expense Management
ActiveCollab
7.0
Apptivo

Professional Services Automation

ActiveCollab
6.2
Apptivo
Quotes/estimates
ActiveCollab
5.7
Apptivo
Invoicing
ActiveCollab
6.5
Apptivo
Project & financial reporting
ActiveCollab
7.7
Apptivo
Integration with accounting software
ActiveCollab
5.0
Apptivo

Sales Force Automation

ActiveCollab
Apptivo
4.7
Customer data management / contact management
ActiveCollab
Apptivo
8.7
Workflow management
ActiveCollab
Apptivo
6.8
Territory management
ActiveCollab
Apptivo
4.5
Opportunity management
ActiveCollab
Apptivo
4.5
Integration with email client (e.g., Outlook or Gmail)
ActiveCollab
Apptivo
6.0
Quote & order management
ActiveCollab
Apptivo
1.0
Interaction tracking
ActiveCollab
Apptivo
1.8
Channel / partner relationship management
ActiveCollab
Apptivo
4.5

Customer Service & Support

ActiveCollab
Apptivo
5.7
Case management
ActiveCollab
Apptivo
7.7
Help desk management
ActiveCollab
Apptivo
3.6

Marketing Automation

ActiveCollab
Apptivo
4.5
Lead management
ActiveCollab
Apptivo
4.5
Email marketing
ActiveCollab
Apptivo
4.5

CRM Project Management

ActiveCollab
Apptivo
7.3
Task management
ActiveCollab
Apptivo
8.7
Billing and invoicing management
ActiveCollab
Apptivo
4.5
Reporting
ActiveCollab
Apptivo
8.7

Customization

ActiveCollab
Apptivo
6.4
Custom fields
ActiveCollab
Apptivo
6.4
Custom objects
ActiveCollab
Apptivo
6.4

Security

ActiveCollab
Apptivo
9.8
Single sign-on capability
ActiveCollab
Apptivo
9.9
Role-based user permissions
ActiveCollab
Apptivo
9.7

Platform

ActiveCollab
Apptivo
9.7
Mobile access
ActiveCollab
Apptivo
9.7

Pros

  • They give you the source code to use on your own server.
  • It is easy to sort clients and campaigns.
  • The email notifications work perfectly when tagging and talking to people. They allow you to subscribe to tasks as well to keep in the loop on what is going on.
Chris Lesner profile photo
  • Built in support for new users.
  • Basic crm works...just dont expect it do anything well beyond the basic.
  • Price.
  • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
  • They are open to and try adapt quickly based on customer feedback.
No photo available

Cons

  • They don' do Gantt charts well
  • Integrations aren't awesome yet
  • They don't have task dependencies
Chris Lesner profile photo
  • Homescreen claims to be the center of the application however the sub sections are mostly flawed or do not function as one would expect.
  • The built in email client kinda works but depending on which section of the app you are in the default font will be different from your signature. Also you cannot add a cell phone to staff signatures. I asked about this for months. It was never fixed. When will CRM companies learn that email is STILL the center of many business. It is unacceptable to have different fonts in the same mail and signatures that change from client to client.
  • They frequently messed up our contact data.
  • Multi currency exists on invoices but not on other apps.
  • Fragmentation with their apps....some apps are still on version 3 some on 4 and some on version 5. This means you are forced to deal with 2 or more different user interfaces within the same app.
  • No consistency between the apps.
  • Often there is little or no integration between the apps inside Apptivo.
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Usability

No score
No answers yet
No answers on this topic
Apptivo2.7
Based on 1 answer
Our uses kept running into bugs that stopped them from doing simple things like creating a contact or selecting an item from a custom drop list which is required to save the contact or item. This of course is after time was spent filling out all the previous data which gets lost when you cannot complete the form. This is just one example of many.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Apptivo3.6
Based on 1 answer
If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
No photo available

Alternatives Considered

ActiveCollab is 100% better than any of the other tools we have used. We had previously spent thousands of dollars trying out different software that was comparable, but this has been one of the best decisions we have made as a company. It's also the cheapest ongoing option, especially if you get the self-hosted version.
Chris Lesner profile photo
Sellsy is the app that comes closest in terms of feature set. It is a lot more expensive but even with its flaws and terrible Google integration is still is a measurably better product in terms of taking care of your business. Unfortunately for Apptivo it tries to do everything with its 40+ apps but not one of those apps succeed in being great when compared to the competition. The competition in all cases are much more expensive than Apptivo but it is a case of you get what you pay for.

Solve360 is probably the best Google integrated crm product on the market today however it is not a business management platform. Work[etc] is another great platform with excellent Google integration but doesn't do stock management or multi-currency. Also way over-priced!
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Return on Investment

  • We began to finish projects on time, which undoubtedly will influence the return of customers
Иван Шайхисламов profile photo
  • It cost us money.
  • We lost a few hundred man hours on this. We stuck with them for a while based upon the promises received and the excellent speed at which support would reply to concerns. However fixes to the big issues still have not arrived a year later.
No photo available

Pricing Details

ActiveCollab

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$6.25*
1.  per member, per month, annual billing
ActiveCollab Editions & Modules
ActiveCollab
On-premise Edition
Self-Hosted Plan
$9991
1. license
SaaS Edition
Member annually
6.251
Addition - Get Paid Bundle Annually
$21
Addition - Get Paid Bundle Monthly
2.52
Member monthly
$72
1. per member, per month, annual billing
2. per member, per month, monthly billing
Additional Pricing Details

Apptivo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Apptivo Editions & Modules
Apptivo
Edition
Starter
Free1
Premium
$101
Ultimate
$251
Enterprise
N/A
1. Per User per Month
Additional Pricing Details