TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveCollab

    Score8.6 out of 10
    N/AActive Collab is a project management solution built around features such as task management, collaboration, time tracking, and invoicing.

    $8

    per member/per month

    Apptivo

    Score9 out of 10
    N/AApptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.

    $10

    Per User per Month

    Pricing
    ActiveCollabApptivo
    Editions & Modules
    ActiveCollab Project Management
    $8
    per member/per month
    Self-Hosted Plan
    $999.00
    license
    Premium
    $10
    Per User per Month
    Ultimate
    $25
    Per User per Month
    Starter
    Free
    Per User per Month
    Enterprise
    N/A
    Offerings
    Pricing Offerings
    ActiveCollabApptivo
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup Fee$6.25 per member, per month, annual billingOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ActiveCollabApptivo
    Considered Both Products
    ActiveCollab
    No answer on this topic
    Apptivo Inc
    No answer on this topic
    Key User Insights
    Would buy again
    60%
    Would buy again
    3 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    60%
    Happy with the feature set
    3 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    ActiveCollabApptivo
    Project Management
    Comparison of Project Management features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    3.6
    13 Ratings
    72% below category average
    Apptivo
    -
    Ratings
    Task Management5.112 Ratings00 Ratings
    Resource Management1.08 Ratings00 Ratings
    Gantt Charts3.07 Ratings00 Ratings
    Scheduling1.011 Ratings00 Ratings
    Workflow Automation7.01 Ratings00 Ratings
    Team Collaboration6.113 Ratings00 Ratings
    Support for Agile Methodology7.07 Ratings00 Ratings
    Support for Waterfall Methodology7.01 Ratings00 Ratings
    Document Management3.08 Ratings00 Ratings
    Email integration4.09 Ratings00 Ratings
    Mobile Access1.110 Ratings00 Ratings
    Timesheet Tracking2.09 Ratings00 Ratings
    Change request and Case Management1.08 Ratings00 Ratings
    Budget and Expense Management2.07 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    5.7
    8 Ratings
    30% below category average
    Apptivo
    -
    Ratings
    Quotes/estimates6.97 Ratings00 Ratings
    Invoicing6.96 Ratings00 Ratings
    Project & financial reporting1.07 Ratings00 Ratings
    Integration with accounting software7.94 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    7.7
    4 Ratings
    2% below category average
    Customer data management / contact management00 Ratings10.04 Ratings
    Workflow management00 Ratings6.82 Ratings
    Territory management00 Ratings4.51 Ratings
    Opportunity management00 Ratings10.03 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.14 Ratings
    Contract management00 Ratings10.02 Ratings
    Quote & order management00 Ratings7.43 Ratings
    Interaction tracking00 Ratings1.81 Ratings
    Channel / partner relationship management00 Ratings9.13 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    9.7
    4 Ratings
    23% above category average
    Case management00 Ratings9.14 Ratings
    Call center management00 Ratings10.02 Ratings
    Help desk management00 Ratings10.03 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    10.0
    3 Ratings
    26% above category average
    Lead management00 Ratings10.03 Ratings
    Email marketing00 Ratings10.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    8.9
    4 Ratings
    14% above category average
    Task management00 Ratings8.34 Ratings
    Billing and invoicing management00 Ratings9.13 Ratings
    Reporting00 Ratings9.14 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    10.0
    2 Ratings
    27% above category average
    Forecasting00 Ratings10.02 Ratings
    Pipeline visualization00 Ratings10.02 Ratings
    Customizable reports00 Ratings10.02 Ratings
    Customization
    Comparison of Customization features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    7.2
    3 Ratings
    6% below category average
    Custom fields00 Ratings5.73 Ratings
    Custom objects00 Ratings6.63 Ratings
    API for custom integration00 Ratings9.12 Ratings
    Security
    Comparison of Security features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    10.0
    4 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.04 Ratings
    Role-based user permissions00 Ratings10.04 Ratings
    Platform
    Comparison of Platform features of ActiveCollab and Apptivo
    Feature
    ActiveCollab
    -
    Ratings
    Apptivo
    7.9
    4 Ratings
    4% above category average
    Mobile access00 Ratings7.94 Ratings
    Best Alternatives
    ActiveCollabApptivo
    Small Businesses
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActiveCollabApptivo
    Likelihood to Recommend
    1.6
    (13 ratings)
    9.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (3 ratings)
    Support Rating
    7.1
    (3 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    3.6
    (1 ratings)
    User Testimonials
    ActiveCollabApptivo
    Likelihood to Recommend
    ActiveCollab
    Scenarios where ActiveCollab works well 1) ActiveCollab works well for small teams specifically T&M teams.Its invoicing feature is unique & can make your life easy. 2) It is very easy to use & posses good range of filters like on the task list, we can drag/drop tasks, Filter by assignee's,
    tasks lists, due dates, or completed tasks. 3) It has some simple but awesome features like when you're in
    the middle of writing something i.e a comment on story and get interrupted,
    it retains what you wrote. 4) It allows you to tag team members in threads of comments to grab their attention, its really needed when teams are distributed. Thus helping team members to collaborate easily & stay on same page. 5) It integrates pretty well with other web apps like quickbooks , Slack, Trello, HubSpot, Zapier etc Scenarios where ActiveCollab did not work well 1) Tasks can not have multiple assignee's here so if two members are working on same task it did not allow you to reflect that. 2) Sorting capability is not their under invoicing 3) It did not work well for larger teams 4) Search option is not very detailed & you may end up wasting lot of time searching one particular bug or issue.












    Incentivized
    Read full review
    Apptivo Inc
    I would absolutely recommend Apptivo! We have used Apptivo for years, and we wouldn't consider another platform to keep all of our contacts together in one place. It's easy to export certain lists for certain mailings and to add/remove new contacts and move things around as needed over time. There's freedom to adding new contacts and the pricing is phenomenal
    Incentivized
    Read full review
    Pros
    ActiveCollab
    • Great for project and task assignments, project workflow and communications.
    • Solid web-based platform that doesn't require software downloads, also includes great mobile platform.
    • Great reporting tools for managing billing, estimating, project workflow and other essential project details.
    • Allows for both the agency and its clients to interact on a single platform using role-specific permissions.
    Incentivized
    Read full review
    Apptivo Inc
    • Built in support for new users.
    • Basic crm works...just dont expect it do anything well beyond the basic.
    • Price.
    • Google Apps integration is better than a lot of the competition who charge and anwful lot more.
    • They are open to and try adapt quickly based on customer feedback.
    Read full review
    Cons
    ActiveCollab
    • It isn't possible to set members of staff as part time, so if someone is unavailable on certain days you must manually enter them as OOO every single day that they are not in, that other teammates work. Hours also can't be edited individually - everyone is treated as working the same hours in a day, rendering capacity planner useless for flexi working teams
    • Subtasks cannot be assigned their own hours and deadlines, meaning the To Do list view can't be seen in actual date order and capacity planner does not reflect all time allocated to an individual's schedule unless every task is set up as a separate task rather than subtask
    • There is no way to see all tasks of a certain type across multiple campaigns (e.g all copywriting tasks vs all technical tasks) - support team suggested exporting data and making spreadsheets
    • Kanban view isn't available for people's own task lists ('board' view here shows a list)
    • Not possible to have one task be assigned to more than one person
    • Notifications are not sent when tasks are updated, so you have to leave comments and tag people each time
    Read full review
    Apptivo Inc
    • Dashboard and interface subsections are a bit clunky re: functionality.
    • Built-in email client isn't always a feasible option for efficiency (signatures are different, contacts don't always update accordingly).
    • Consistency and integration between apps is not always optimal.
    Incentivized
    Read full review
    Usability
    ActiveCollab
    No answers on this topic
    Apptivo Inc
    Without a doubt, the best thing about Apptivo is that it has become a perfect internal and external communication platform. This platform will allow you to know who is taking care of certain tasks with clients and control all projects with your clients. With very affordable plans for your pocket, it has a free version for up to 3 users. It far surpasses quite a few CRMs in the same category. Apptivo CRM allows you to customize many details and work with it does not consume time or resources. You are faced with a very comfortable software to use, simple and well designed.
    Incentivized
    Read full review
    Support Rating
    ActiveCollab
    We have not required support for ActiveCollab as it works pretty seamlessly. We didn't have any issues with using the platform or with any billing issues. The self-service aspect of the platform is robust and easy to navigate so we have not encountered any errors that required assistance from the support team.
    Incentivized
    Read full review
    Apptivo Inc
    Apptivo is always quick to respond whenever we have had a problem over out time of using the program. The customer service reps are always very polite and professional in their responses and are very knowledgeable! I have never gone to them with a problem that they don't do everything in their power to help solve, and most times they have (abbreviating states is the only issue we weren't able to solve).
    Incentivized
    Read full review
    Implementation Rating
    ActiveCollab
    No answers on this topic
    Apptivo Inc
    If you are starting a business and want a free app or nearly free app that can grow with you....then apptivo could be for you. However if you grow faster than them then you will be quickly seeking alternatives
    Read full review
    Alternatives Considered
    ActiveCollab
    ActiveCollab is easier to use and simpler in its setup. It has the right mix of features and simplicity. It's also project-oriented which is important for our workflow. Other tools are often too task-oriented, making it hard to track projects. Overall, ActiveCollab has a great mix of simplicity with good features.
    Incentivized
    Read full review
    Apptivo Inc
    The price was right for what we needed to use Apptivo for (the CRM and the contact management/project management models). And, we needed something basic and easy to implement so we could get up and running with little down time. The other systems we evaluated didn't seem to have the exact pricing and features/functionality we were looking for so we made the determination that Apptivo would be the best fit.
    Incentivized
    Read full review
    Return on Investment
    ActiveCollab
    • Allows our team to stay organized and keep conversations on tasks.
    • The To-Do List email every morning helps me mentally prepare and know exactly what I should be doing as soon as I start work.
    • Powerful and useful integrations save lots of time (Google Drive, Slack, Dropbox, Zapier and more!).
    Incentivized
    Read full review
    Apptivo Inc
    • It allows me to get a vision of what is happening with the business
    • control sales, marketing and customer service processes from a single point
    • facilitates administrative tasks
    Incentivized
    Read full review
    ScreenShots

    ActiveCollab Screenshots

    Screenshot of the dashboard with an overview of projects.Screenshot of multiple task views currently showing a Kanban view of the tasklists and tasks.Screenshot of Overview of all recent activity.Screenshot of Calendar view with task dependencies.Screenshot of Permission settings (owner, member, client, client+).Screenshot of List of available Add-ons.

    Apptivo Screenshots

    Screenshot of Customize each app by dragging and dropping each attributeScreenshot of Project management gantt chartScreenshot of Convert a lead into a contact, customer, and/or opportunity