What users are saying about
11 Ratings
14 Ratings
11 Ratings
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Score 8.7 out of 101
14 Ratings
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Score 8.5 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

SYSPRO

Almost, since day one Syspro has been saving us time and making us more productive as a whole. We have been able to grow our revenue exponentially with keeping our personnel needs at nearly the same level. Syspro is a great system for an organization that has multiple needs like Distribution and Manufacturing and/or multiple locations.
Bradley Jones profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
SYSPRO
9.6
API for custom integration
Acumatica 5.0
7.0
SYSPRO
9.6
Plug-ins
Acumatica 5.0
SYSPRO
9.5

Security

Acumatica 5.0
7.0
SYSPRO
9.9
Role-based user permissions
Acumatica 5.0
7.0
SYSPRO
9.9

Reporting & Analytics

Acumatica 5.0
6.7
SYSPRO
8.4
Dashboards
Acumatica 5.0
4.0
SYSPRO
8.6
Standard reports
Acumatica 5.0
7.0
SYSPRO
7.7
Custom reports
Acumatica 5.0
9.0
SYSPRO
8.8

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
SYSPRO
8.9
Accounts payable
Acumatica 5.0
10.0
SYSPRO
8.8
Accounts receivable
Acumatica 5.0
8.0
SYSPRO
9.0
Global Financial Support
Acumatica 5.0
5.0
SYSPRO
Intercompany Accounting
Acumatica 5.0
9.0
SYSPRO
Journals and Reconciliations
Acumatica 5.0
10.0
SYSPRO
Standardized Processes
Acumatica 5.0
8.0
SYSPRO

Inventory Management

Acumatica 5.0
8.5
SYSPRO
8.8
Inventory tracking
Acumatica 5.0
9.0
SYSPRO
9.2
Location management
Acumatica 5.0
8.0
SYSPRO
8.7
Automatic reordering
Acumatica 5.0
SYSPRO
8.0
Manufacturing module
Acumatica 5.0
SYSPRO
9.2

Order Management

Acumatica 5.0
9.3
SYSPRO
8.6
Pricing
Acumatica 5.0
10.0
SYSPRO
9.0
Order entry
Acumatica 5.0
9.0
SYSPRO
7.9
Cost of goods sold
Acumatica 5.0
8.0
SYSPRO
8.3
End-to-end order visibility
Acumatica 5.0
10.0
SYSPRO
Credit card processing
Acumatica 5.0
SYSPRO
9.0

Subledger and Financial Process

Acumatica 5.0
6.8
SYSPRO
Automated Invoice Processing
Acumatica 5.0
7.0
SYSPRO
Customer Collections
Acumatica 5.0
7.0
SYSPRO
Cash Management
Acumatica 5.0
7.0
SYSPRO
Period Close
Acumatica 5.0
6.0
SYSPRO

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • Syspro is very customizable yet still remains upgradable. This is a VERY important feature that is often overlooked. We can write (or have it written for us) small customizations that get executed at "trigger points" which helps make the software conform to our operations instead of the other way around.
  • User Interface is very intuitive and simple to use. Very well designed and again fully customizable by the individual user or by the Role as an administrator.
  • The Real-time G/L is a huge time-saver as well as giving managers and executives up to the minute views of critical data in real-time.
Bradley Jones profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • Support is generally Very Good, but I have seen times where the response is a bit slow. At least slower than I would like and maybe my expectations are too high...
Bradley Jones profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
No score
No answers yet
No answers on this topic

Usability

No score
No answers yet
No answers on this topic
SYSPRO8.0
Based on 1 answer
I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.
David Whittaker profile photo

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
We evaluated 8 of the top vendors 16 years ago before we selected Syspro and frankly, none of them came close to meeting all of our needs at a reasonable price point. We still look back at that process and think it was one of the best decisions we have ever made.
Bradley Jones profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • Without a doubt, Syspro has been a positive influence on our business since we implemented over 16 years ago. It was adaptable so we did not have to change the way we worked to conform to it. It is also customizable for those functions that all businesses have that are unique to their operations. As I previously stated, the most important benefit for us has been the productivity gains which has allowed us to do so much more with the same amount of people.
Bradley Jones profile photo

Screenshots

Acumatica 5.0

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SYSPRO

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details