What users are saying about
24 Ratings
14 Ratings
24 Ratings
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Score 8.5 out of 100
14 Ratings
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Score 9 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

SYSPRO

Almost, since day one Syspro has been saving us time and making us more productive as a whole. We have been able to grow our revenue exponentially with keeping our personnel needs at nearly the same level. Syspro is a great system for an organization that has multiple needs like Distribution and Manufacturing and/or multiple locations.
Bradley Jones | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.3
SYSPRO
Pay calculation
Acumatica
9.2
SYSPRO
Benefit plan administration
Acumatica
9.2
SYSPRO
Direct deposit files
Acumatica
9.5
SYSPRO
Salary revision and increment management
Acumatica
9.5
SYSPRO
Reimbursement management
Acumatica
8.9
SYSPRO

Customization

Acumatica
8.7
SYSPRO
9.9
API for custom integration
Acumatica
8.8
SYSPRO
9.9
Plug-ins
Acumatica
8.6
SYSPRO
9.9

Security

Acumatica
9.1
SYSPRO
10.0
Single sign-on capability
Acumatica
9.3
SYSPRO
Role-based user permissions
Acumatica
9.0
SYSPRO
10.0

Reporting & Analytics

Acumatica
7.9
SYSPRO
9.1
Dashboards
Acumatica
8.2
SYSPRO
8.9
Standard reports
Acumatica
7.3
SYSPRO
8.5
Custom reports
Acumatica
8.2
SYSPRO
9.7

General Ledger and Configurable Accounting

Acumatica
8.7
SYSPRO
8.6
Accounts payable
Acumatica
8.6
SYSPRO
8.3
Accounts receivable
Acumatica
8.2
SYSPRO
8.9
Global Financial Support
Acumatica
9.1
SYSPRO
Primary and Secondary Ledgers
Acumatica
8.5
SYSPRO
Intercompany Accounting
Acumatica
8.9
SYSPRO
Localizations
Acumatica
9.1
SYSPRO
Journals and Reconciliations
Acumatica
8.6
SYSPRO
Enterprise Accounting
Acumatica
8.5
SYSPRO
Configurable Accounting
Acumatica
8.7
SYSPRO
Centralized Rules Framework
Acumatica
8.6
SYSPRO
Standardized Processes
Acumatica
8.6
SYSPRO

Inventory Management

Acumatica
9.3
SYSPRO
9.2
Inventory tracking
Acumatica
9.4
SYSPRO
9.8
Automatic reordering
Acumatica
9.0
SYSPRO
8.0
Location management
Acumatica
9.4
SYSPRO
9.4
Manufacturing module
Acumatica
9.2
SYSPRO
9.7

Order Management

Acumatica
8.7
SYSPRO
8.2
Pricing
Acumatica
8.5
SYSPRO
9.2
Order entry
Acumatica
8.3
SYSPRO
7.1
Credit card processing
Acumatica
8.5
SYSPRO
9.4
Cost of goods sold
Acumatica
8.5
SYSPRO
7.2
Order Orchestration
Acumatica
8.9
SYSPRO
End-to-end order visibility
Acumatica
8.9
SYSPRO
Order exception Resolution
Acumatica
9.5
SYSPRO

Subledger and Financial Process

Acumatica
8.7
SYSPRO
Automated Invoice Processing
Acumatica
8.5
SYSPRO
Shared Services Payments
Acumatica
8.6
SYSPRO
Billings Management
Acumatica
8.9
SYSPRO
Customer Receipt Applications
Acumatica
8.9
SYSPRO
Customer Collections
Acumatica
8.5
SYSPRO
Revenue Recognition
Acumatica
9.1
SYSPRO
Cash Management
Acumatica
8.7
SYSPRO
Asset Management
Acumatica
8.5
SYSPRO
Travel & Expense Management
Acumatica
8.4
SYSPRO
Budgetary Control & Encumbrance Accounting
Acumatica
8.7
SYSPRO
Period Close
Acumatica
8.7
SYSPRO
Transactions Tax
Acumatica
8.9
SYSPRO
Subledger Reconciliations
Acumatica
8.7
SYSPRO
3rd Party Accounting Systems
Acumatica
9.2
SYSPRO

Project Financial Management

Acumatica
9.2
SYSPRO
Budgeting and Forecasting
Acumatica
7.7
SYSPRO
Project Costing
Acumatica
8.9
SYSPRO
Cost Capture
Acumatica
8.9
SYSPRO
Capital Project Management
Acumatica
9.5
SYSPRO
Customer Invoicing
Acumatica
9.5
SYSPRO
Customer Contract Compliance
Acumatica
9.2
SYSPRO
Project Revenue Recognition
Acumatica
8.9
SYSPRO
Project Financial Performance Analysis
Acumatica
9.1
SYSPRO
Project Financials Dashboard
Acumatica
9.7
SYSPRO
Real-time Financial Reporting
Acumatica
9.7
SYSPRO
Embedded Business Intelligence
Acumatica
9.5
SYSPRO
Project Planning Collaboration
Acumatica
9.5
SYSPRO

Project Execution Management

Acumatica
8.0
SYSPRO
Project Planning and Scheduling
Acumatica
8.0
SYSPRO
Project Manager Dashboard
Acumatica
8.0
SYSPRO
Resource Manager Dashboard
Acumatica
8.0
SYSPRO
Task Insight for Project Managers
Acumatica
8.0
SYSPRO
Team Member Task Collaboration
Acumatica
7.0
SYSPRO
Talent Profiles
Acumatica
9.0
SYSPRO
Real-Time Project Reporting
Acumatica
8.0
SYSPRO

Grants Management

Acumatica
7.8
SYSPRO
Award Lifecycle Management
Acumatica
7.0
SYSPRO
Spending Control
Acumatica
8.0
SYSPRO
Indirect Cost Management
Acumatica
8.0
SYSPRO
Billing
Acumatica
8.0
SYSPRO

Procurement

Acumatica
7.7
SYSPRO
Sourcing Team Collaboration
Acumatica
6.6
SYSPRO
Sourcing Analysis
Acumatica
8.0
SYSPRO
Bids Analyzed and Compared
Acumatica
8.0
SYSPRO
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
SYSPRO
Invoice Automated Matching
Acumatica
7.0
SYSPRO
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
SYSPRO
Supplier Assessment
Acumatica
8.0
SYSPRO
Supplier Management
Acumatica
9.0
SYSPRO
Supplier Portal
Acumatica
7.0
SYSPRO

Logistics

Acumatica
9.2
SYSPRO
Transportation Planning and Optimization
Acumatica
9.2
SYSPRO
Transportation Sourcing Management
Acumatica
9.2
SYSPRO
Transportation Process Integration
Acumatica
10.0
SYSPRO
Transportation Execution Management
Acumatica
10.0
SYSPRO
Trade Management
Acumatica
8.0
SYSPRO
Customs Entry Management
Acumatica
9.5
SYSPRO
Customs Document Management
Acumatica
9.5
SYSPRO
Customs Document Collaboration
Acumatica
9.5
SYSPRO
Fulfillment Management
Acumatica
8.0
SYSPRO
Inventory Visibility
Acumatica
8.0
SYSPRO
Warehouse Workforce Management
Acumatica
10.0
SYSPRO

Manufacturing

Acumatica
8.8
SYSPRO
Production Process Design
Acumatica
9.2
SYSPRO
Supply Chain Business Flows
Acumatica
9.2
SYSPRO
Production Management
Acumatica
9.0
SYSPRO
Contracted Manufacturing Management
Acumatica
9.5
SYSPRO
Configuration Management
Acumatica
9.2
SYSPRO
Work Definition
Acumatica
8.7
SYSPRO
Work Execution
Acumatica
8.7
SYSPRO
Advanced Fulfillment
Acumatica
8.3
SYSPRO
Manufacturing Costs
Acumatica
7.7
SYSPRO

Supply Chain

Acumatica
9.2
SYSPRO
Forecasting
Acumatica
8.6
SYSPRO
Inventory Planning
Acumatica
8.6
SYSPRO
Multi-tier Supply Chain Planning
Acumatica
9.5
SYSPRO
Performance Monitoring
Acumatica
10.0
SYSPRO

Product Lifecycle Management

Acumatica
8.9
SYSPRO
Ideation Management
Acumatica
10.0
SYSPRO
Requirements Management
Acumatica
10.0
SYSPRO
Proposal Management
Acumatica
9.5
SYSPRO
Product Master Data Management
Acumatica
9.0
SYSPRO
Vendor Portal
Acumatica
7.0
SYSPRO
Project Portfolio Management
Acumatica
8.0
SYSPRO

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

SYSPRO

  • If you are a small or medium business, SYSPRO is a great fit due to its flexible design. If you perform warehousing and inventory management Syspro performs these functions very well.
  • SYSPRO has been around since 1978 and it shows in its development and support. I have been through several re-sellers for our support function, however we have now moved to SYSPRO corporate for our technical support and development/customizations. SYSPRO corporate supports their customers VERY well.
  • The SYSPRO interface is highly customizable and nicely laid out. Even with the basic implementation, you can still get off the ground and run without performing too many modifications.
  • SYSPRO forms and reporting templates are easy to customize/modify.
Anonymous | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

SYSPRO

  • We have been using 6.0 and the security is not so good.
  • The program is a bit difficult to learn for rollout
  • The Learning Channel could be improved - downloadable mp4's would be nice to include in the program vs moving back and forth to the learning channel. Since the program is difficult to learn, it would be nice to be able to utilize the learning channel within the program. Also, the learning channel is pretty complicated to use.
Rhena Reynolds | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

SYSPRO

No score
No answers yet
No answers on this topic

Usability

Acumatica

No score
No answers yet
No answers on this topic

SYSPRO

SYSPRO 8.0
Based on 1 answer
I've heard many reports from our users stating how difficult Syspro is to use and navigate. From an average standpoint, the Syspro Administrator has to invest a lot of time in setting up the user for success. Once the groundwork is applied, SYSPRO's overall usability becomes fair easier to the average user.
David Whittaker | TrustRadius Reviewer

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

SYSPRO

We evaluated 8 of the top vendors 16 years ago before we selected Syspro and frankly, none of them came close to meeting all of our needs at a reasonable price point. We still look back at that process and think it was one of the best decisions we have ever made.
Bradley Jones | TrustRadius Reviewer

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

SYSPRO

  • Significant returns regarding our ability to quickly process orders - both direct entry, EDI and web orders.
  • Significant returns through giving us the ability to serve configurable products to our customers - We used the product configurator to accomplish this.
  • Simplifies the shipping process and makes it easy for us to process shipments.
  • Significant returns in terms of automation and cutting down on expense.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SYSPRO

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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