TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adobe Acrobat Sign

    Score8.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Acrobat Sign is an e-signature solution that combines simple and secure e-signatures with Adobe Acrobat. With Acrobat Sign, the user can create, sign, send for signature, manage, and track documents from one Adobe platform. The user can create signing experiences for customers and teams by enabling them to sign documents on any device or browser – anytime, anywhere. No additional software download or accounts are needed. As Microsoft’s e-signature solution, Acrobat Sign…

    $14.99

    per month license

    Smallpdf

    Score7.1 out of 10
    N/AMade in Switzerland, Smallpdf is a company that offers a suite of document management tools for everyone-for work, for home, for life. Founded in Switzerland in 2013, Smallpdf provides what they describe as a simple, secure, and reliable answer to the world's PDF challenges. Smallpdf boasts serving over a billion users in 24 different languages since 2013, and in every country in the world.

    $0

    Pricing
    Adobe Acrobat SignSmallpdf
    Editions & Modules
    Acrobat Standard DC for teams
    $14.99
    per month license
    Acrobat Pro DC with advanced e-sign
    $16.99
    per month license
    Acrobat Sign Solutions
    Call 800-685-4192 for pricing
    Smallpdf Basic
    $0.00
    Smallpdf Pro
    $12.00
    per month
    Smallpdf Pro
    $108.00
    per year
    Offerings
    Pricing Offerings
    Adobe Acrobat SignSmallpdf
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$34.99 license per monthNo setup fee
    Additional Details—Discounts are available for bulk purchases
    More Pricing Information
    Community Pulse
    Adobe Acrobat SignSmallpdf
    Considered Both Products
    Adobe
    No answer on this topic
    Smallpdf
    Chose Smallpdf
    Smallpdf is a basic PDF editor platform. Overall, it is best for beginners and those who only need a PDF editor to make simple edits and changes. Would also recommend it to those with a smaller budget. If you prefer an advanced, all-in-one PDF editor and also use other Adobe …
    Incentivized
    Key User Insights
    Would buy again
    93%
    Would buy again
    177 Answers
    93%
    Would buy again
    14 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    150 Answers
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    92%
    Happy with the feature set
    175 Answers
    100%
    Happy with the feature set
    15 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    111 Answers
    82%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    133 Answers
    91%
    Implementation went as expected
    10 Answers
    Best Alternatives
    Adobe Acrobat SignSmallpdf
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    DocuSign
    Score8.7 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Adobe Acrobat SignSmallpdf
    Likelihood to Recommend
    2.9
    (228 ratings)
    8.7
    (25 ratings)
    Likelihood to Renew
    8.0
    (30 ratings)
    -
    (0 ratings)
    Usability
    1.8
    (194 ratings)
    9.5
    (6 ratings)
    Availability
    9.0
    (5 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (4 ratings)
    9.4
    (6 ratings)
    Support Rating
    7.3
    (164 ratings)
    9.9
    (2 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (7 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (2 ratings)
    6.8
    (6 ratings)
    Product Scalability
    8.0
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Adobe Acrobat SignSmallpdf
    Likelihood to Recommend
    Adobe
    Acrobat Sign isn't quite as user friendly as other E-Sign platforms I have used. However, it offers a wide range of features that provide convenience and efficiency. For example, I can have multiple people receive the same document separately, or I can have multiple people receive and review the exact same document. I also like that I can choose to set a signing order or not, this is important for when I send Offer Letters and other things that require order of approvals.
    Read full review
    Smallpdf
    As per my knowledge and experience, Small PDF is well suited when we want to convert the large and bulk processing on the images to convert them into a single file and share. I found it well suited for college students because daily they scan multiple images and merge them to send as a single assignment file. Smallpdf has the future in the education field. Sometimes it is less appropriate for the people who want to share official documents by converting them into pdf without a watermark. I personally really like the Small PDF, it really helped reduce the difficulty of sending files, and photos to others.
    Incentivized
    Read full review
    Pros
    Adobe
    • Adobe Acrobat Sign tracks whether or not a signer has viewed a document
    • Adobe Acrobat Sign tracks when a signer has signed, and the document has been sent to the next signer
    • Adobe Acrobat Sign sends you confirmation emails and progress update emails along the way
    • Adobe Acrobat Sign provides a "confirmation of signing" page at the end of the document package you put together, to prove the signatures are authentic
    Incentivized
    Read full review
    Smallpdf
    • It's PDF editing tool suite is extremely comprehensive.
    • Drag & Drop functionality and intuitive user interface means non-technical users can easily use most of its features.
    • It's online-first design avoids typical problems of depending on one specific computer for specific tasks.
    Incentivized
    Read full review
    Cons
    Adobe
    • Builds on Adobe platform so it is easy to utilize, but many features require enterprise subscription.
    • Integrations available but your CRM integration is only available with enterprise license.
    • Lots of templates but there are additional templates with enterprise only and there was no drag and drop editor.
    • Adobe captures some analytical metrics but many of the analytics we required were not available - specifically metrics related to how the tool converts and reduces use time by our team and the impact on clients.
    Incentivized
    Read full review
    Smallpdf
    • It has everything I'm not sure what I will say. E-sign, Share, convert. You can give an option in upload priorities features which I can see later.
    • Background remover thing also you can add in it. So I can remove the unnecessary thing from an image.
    • You can add a chatbot for help.
    Incentivized
    Read full review
    Likelihood to Renew
    Adobe
    It is by far the easiest service we have used to obtain digital signatures from employees. In the past we had done it by hand (a process I would not recommend for 1500+ employees) and with another company that would not allow us to create our own forms and would charge us for each form.
    Incentivized
    Read full review
    Smallpdf
    No answers on this topic
    Usability
    Adobe
    I've had very little trouble with it in all my uses with it. I do wish the text boxes you add wouldn't cut off the text if you entered too many words and that it would adjust it's size to fit within the space you've provided. However, that just takes a little refining in the initial set up of the document before you send it out.
    Incentivized
    Read full review
    Smallpdf
    I give this rating to Smallpdf because it comes with a large array of tools and gadgets. It allows not only pdf reading but also mixing, splitting, conversion to and from pdf, pdf compression or protecting. It is really complete and it works excellent compared to other much more expensive alternatives in the market.
    Incentivized
    Read full review
    Reliability and Availability
    Adobe
    I would have rated this a 9 or greater had they not had had such critical outages. They have taken steps to resolve this so I may come in and revise this
    Read full review
    Smallpdf
    No answers on this topic
    Performance
    Adobe
    The Adobe Acrobat Sign's performance are excellent.
    When we send electronic document by email for signature all the customers receive it regularly, nobody has any issue to open it and the signature phase was very easy. The user-friendly aspect of this product reduce or reset the call for IT support
    Incentivized
    Read full review
    Smallpdf
    1.- Because it is easy to use and each function is duly indicated so you can not go wrong. 2.- Its service is fast, it takes only a few seconds to transform the files and in less than a minute it is downloaded and you can occupy it without problem. 4.-This IS online so you do not install anything, which is very useful because you can also use it from a tablet or your mobile
    Read full review
    Support Rating
    Adobe
    It is a great tool to get signatures from the client and has reduced a lot of overhead that was caused before resulting in very long delays. With the integration of Adobe Acrobat Sign, we have reduced this delay making the process much smoother and more efficient.
    Incentivized
    Read full review
    Smallpdf
    Everything is so simple and works so well, you shouldn't need support, but on the one occasion in several years that I needed it, support was quick and courteous.
    Read full review
    Online Training
    Adobe
    The best types of training are well integrated into the product and Echosign does this well. As mentioned earlier in my review - there are some areas of functionality that can be difficult to understand ("only I sign") for the novice user. Other areas such as macro usage, bulk signature and so on were easily learned and understood via the online tools.
    Read full review
    Smallpdf
    No answers on this topic
    Implementation Rating
    Adobe
    We did not use it in the manner that most companies do, so I am pleased with how our company handled implementation. We will be pushing the full company over into Echosign for various processes which will incorporate more of an implementation effect.
    Read full review
    Smallpdf
    No answers on this topic
    Alternatives Considered
    Adobe
    They are just different. Adobe's number one feature that puts it above it's competitors is that your document, the signing process, all of it exists within Adobe. There is no need to go from Word, to Adobe, to DocuSign. It saves you time and makes life easy for you (and for your clients).
    Incentivized
    Read full review
    Smallpdf
    I think that Smallpdf stacks up against its competitors in terms of easiness of use. The tool is very user-friendly, every feature is communicated in an efficient way and very simple to user so the user doesn't have to be particularly good at using software. Its features are superficial when compared to Acrobat but easiest to use for sure.
    Incentivized
    Read full review
    Scalability
    Adobe
    At the beginning we assigned Adobe Acrobat Sign just to Purchase Office Department because at that moment we needed a tool that supported us to avoid manual signature and was compliance with remote working.
    Now we are using it also in other situation because it help us with time and we can also reduce cost
    Incentivized
    Read full review
    Smallpdf
    No answers on this topic
    Return on Investment
    Adobe
    • Significantly reduced the time required for document signing processes reducing wasted time and effort
    • Cost savings since there is no longer any need to print and post/scan traditional signed paper-based documents
    • Faster decision-making since time-sensitive decisions and approvals can now be processed much more quickly by using e-signatures.
    Incentivized
    Read full review
    Smallpdf
    • It has definitely increased efficiency. Lower paid employees can complete a simple task with Smallpdf rather than having a higher paid employee use their time to do it differently.
    • Smallpdf decreases the customer-response time. Being able to send over the proper sized file quickly makes us look great!
    Incentivized
    Read full review
    ScreenShots

    Adobe Acrobat Sign Screenshots

    Screenshot of Send, sign, manage and archive documents with 100% legal e-signatures. Collecting e-signatures is as easy as swipe and tap with Adobe Sign. Sign from any device. Legally binding. Works with multiple apps. extremely cost-effective.Screenshot of Easily send e-signature requests to multiple recipients using Send in bulk feature.  Send a document to multiple people with one click, and every recipient gets their own personalized form ready to sign.Screenshot of Track and manage signatures with Adobe Acrobat Sign.  Get real-time visibility for every document out for signature, and receive notifications when documents have been signed.Screenshot of Create an online web form with Acrobat Sign.  It allows your recipients – whether they’re your employees or customers – to quickly access, complete, and sign critical documents without printing or mailing anything.  You will also get immediate access to the data and signatures.

    Smallpdf Screenshots

    Screenshot of Desktop AppScreenshot of Homepage