Adobe Acrobat vs. MyCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adobe Acrobat
Score 8.8 out of 10
N/A
Adobe Acrobat DC is the current version of the well-established document / PDF management solution, part of the Adobe Document Cloud (the other part being Adobe's eSign services based on technology acquired with EchoSign in 2011).
$12.99
per month
MyCase
Score 8.4 out of 10
N/A
MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law. MyCase can be accessed from any device or computer so users can manage documents and…
$39
per month per user
Pricing
Adobe AcrobatMyCase
Editions & Modules
Acrobat Standard for Individuals
$12.99
per month
Acrobat Standard for teams
$14.99
per month per user
Acrobat Pro for Individuals
$19.99
per month
Acrobat Pro for Teams
$22.19
per month per user
Acrobat for Enterprise
Contact sales team
Basic
$39
per month per user
Pro
$69
per month per user
Advanced
$89
per month per user
Offerings
Pricing Offerings
Adobe AcrobatMyCase
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsBasic: $39 per user/month(billed annually) or $49 per user/month(billed monthly) Pro: $69 per user/month(billed annually) or $79 Per user/month(billed monthly) Advanced: $89 per user/month(billed annually) or $99 Per user/month(billed monthly)
More Pricing Information
Community Pulse
Adobe AcrobatMyCase
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Adobe AcrobatMyCase
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User Ratings
Adobe AcrobatMyCase
Likelihood to Recommend
8.9
(550 ratings)
8.0
(10 ratings)
Likelihood to Renew
9.6
(28 ratings)
8.0
(3 ratings)
Usability
8.9
(238 ratings)
9.0
(4 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
7.0
(9 ratings)
-
(0 ratings)
Support Rating
8.1
(57 ratings)
7.0
(4 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.3
(10 ratings)
10.0
(1 ratings)
Configurability
8.5
(2 ratings)
1.0
(1 ratings)
Contract Terms and Pricing Model
6.0
(3 ratings)
-
(0 ratings)
Ease of integration
9.0
(8 ratings)
-
(0 ratings)
Product Scalability
7.0
(3 ratings)
-
(0 ratings)
Vendor post-sale
4.0
(3 ratings)
10.0
(1 ratings)
Vendor pre-sale
5.5
(2 ratings)
10.0
(1 ratings)
User Testimonials
Adobe AcrobatMyCase
Likelihood to Recommend
Adobe
In Human Resources, hiring new employees has many steps that can easily be forgotten about. Adobe Acrobat is a tool to make onboarding not only easier, but more efficient, and a great way to keep record of all pre-employment requirements. When hiring a candidate quickly, there is not always time for in-person onboarding. You can send policies and agreements out for signature using Adobe Acrobat. It is easy for the recipient to navigate, and they are able to keep a record for themselves. All changes are time-stamped, making for great record keeping and capturing of this process.
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AffiniPay
MyCase helps us track tasks across team members. For example, if one person needs to translate a document while another needs to schedule a meeting to complete a form with a client, both of those tasks can be entered and assigned to the correct person with separate due dates. However, we don't utilize the Billing integrations as much as we probably could, mostly because our clients often have more than one person paying on their case and it makes it difficult/complicated to reconcile in MyCase's built-in system.
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Pros
Adobe
  • The edit PDF tool is a game changer for our business. There is no other tool that is as easy to use for small, quick PDF edits.
  • Adobe Acrobat makes adding, deleting, and combining PDFs very simple and seamless.
  • The comment tools, and the function to share for my comments with my colleagues, makes it easy to collaborate with my team on the same PDF document.
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AffiniPay
  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
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Cons
Adobe
  • When editing text, it can sometimes get a little tricky getting paragraphs to line back up if too much is added
  • Paragraph grouping needs to be a little better when editing. Often times sentences with be split into two separate text blocks
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AffiniPay
  • Use of AI (should not be integrated into MyCase, especially with legal services that require a high-level of confidentiality which AI cannot guarantee)
  • Payment Reconciliation (sometimes invoices don't show up, nothing in Help Center about how to remedy)
  • Billing (doesn't consider that billing contacts for a case may change based on who can pay)
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Likelihood to Renew
Adobe
I bought a perpetual license to Acrobat some time ago, but if the software ever stopped being supported in my version of windows or other solution that makes me need to buy another license I would not hesitate to do so since it saves me a lot of headaches. There are workarounds to merge files and edit pdfs with an online interface but I dont think those are a good usage of time when Acrobat exists.
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AffiniPay
I don't personally handle whether or not we renew our subscriptions to platforms but it's very integral to our work so I doubt we'd get rid of it
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Usability
Adobe
My overall experience with Adobe is great because because the it has almost all of the tools in one place and it can be used it for most of my work without going anywhere else. Because the tools are available right there in the main interface, it makes it very easy to use.
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AffiniPay
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
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Reliability and Availability
Adobe
The software is readily available and rarely has application errors.
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AffiniPay
No answers on this topic
Performance
Adobe
One of the best features of Adobe Acrobat is its speed and stability. When dealing with massive multi-page files, having to reload a crashed program over and over again would slow down progress unnecessarily. And expanding on that, having the table of contents generated allows me to skip to different pages with ease, a necessary feature with exceptionally long files. word searches are even more helpful with text recognition.
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AffiniPay
No answers on this topic
Support Rating
Adobe
Because I don't need it. Used it years ago for account management/billing issues but they have changed the user experience so more of that can be managed online. If I have a question the knowledge base or a video that Adobe has posted answers
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AffiniPay
Years ago, they were very supportive. They tend to address issues, but they aren't very communicative when dealing with feedback. They just add new features suddenly. There aren't many issues with our platform, so we don't have many questions now, but years ago, we did have some issues that needed to be addressed and then they were much more responsive.
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Online Training
Adobe
Easy to follow and understand
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AffiniPay
We love the program.
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Implementation Rating
Adobe
Works well with JamF and SmartDeploy. These are our Enterprise imaging solutions for Mac's and PC's. The Enterprise installer is required when pushing out this app.
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AffiniPay
None. This thing is a no brainer for a small law firm.
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Alternatives Considered
Adobe
There really is no comparison. Although we use other PDF programs, we mainly utilize Adobe. Not only because we find it to be a better program but also because everyone is more familiar with it. However, the other products are implemented for various reasons, such as a feature or 2 that we find necessary to use at times.
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AffiniPay
Prior to using MyCase, my firm relied on AbacusLaw for its CRM program. I have also used Amicus Attorney prior to that. AbacusLaw and Amicus Attorney were local area network programs using an onsite computer server. I started using MyCase so that I would have an entire cloud-based legal CRM program. At the time its best competitive feature was that the program was entirely cloud-based and that online retrieval of documents and client contact information was easily retrievable. The best contribution of these features is not just improving team collaboration, but improving efficient communication with clients by allowing them online access to their case file and secure communication with the client portal. Our Intake staff uses Clio Grow as a CMS (Contact Management System) despite some intake features being added my MyCase in the past year. Clio Grow has a Kanban board interface to manage incoming leads and improve intake team collaboration. MyCase's intake feature is new and less robust and intuitive to use compared to Clio Grow (formerly Lexicata). From the beginning, G Suite has always been an integral tool for email and calendar management. MyCase offers email and calendar support but G Suite is easiest to use on multiple platforms and hardware devices compared to MyCase.
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Contract Terms and Pricing Model
Adobe
The only thing I can think of that may be helpful would be a more flexible tiered pricing options based on usage or document volume.
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AffiniPay
No answers on this topic
Scalability
Adobe
I find that many users aren't aware of many features of the software they use, nor may they be comfortable with learning multiple-step processes. For the simplest of PDF purposes (scanning, downloading, exporting), it gets a thumbs-up. For anything involving electronic signatures, meh--causes eyes to glaze over, or forgetting what all is involved.
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AffiniPay
No answers on this topic
Return on Investment
Adobe
  • Savings of time trying to format documents correctly; PDFs hold their format.
  • Ease of transfer for print-ready or larger file types.
  • It has empowered multiple "non-designer" users to manipulate PDFs in minor ways, saving our design team time and allowing them to use their resources/time on other, more complex projects.
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AffiniPay
  • Reduced the time spent on emailing for legal processes
  • Collaborative tool for expenses and time track
  • Streamlined calendar helps to reduce the deadlines and complete the process on time.
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ScreenShots

Adobe Acrobat Screenshots

Screenshot of Create, edit, convert, and share PDF files all from within Microsoft Teams – as part of Acrobat integrations with Microsoft 365 apps.Screenshot of With Liquid Mode in Adobe Acrobat Reader mobile app, users can read PDFs on phones and tablets without having to pinch and zoom. Navigate lengthy documents with intelligent outline and search tools, while maximizing readability and comfort with font size and line spacing that are adjustable.Screenshot of Fill and sign PDF forms from anywhere and on any device.  Collect signatures, digitally track progress, and automatically archive the signed document.Screenshot of With Adobe Scan mobile app, capture and convert documents into high-quality, interactive PDF documents that can be filled out, signed, and shared.  Eliminates the hassle of finding a printer, filling a form by hand, and scanning it again.

MyCase Screenshots

Screenshot of MyCase DashboardScreenshot of Screenshot of Screenshot of