What users are saying about

ADP Resource

27 Ratings
Score 6.5 out of 101

SuccessFactors Employee Central

32 Ratings
Score 7.5 out of 101

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Likelihood to Recommend

ADP Resource

ADP is best if you have a really knowledgeable client rep that has been your contact for multiple sessions. Otherwise, you are forced to reiterate the problems to multiple parties. If you have a dedicated staff member who is knowledgeable of your processes, then ADP is a good resource for payroll needs.
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SuccessFactors Employee Central

If an organization is young and needs a model to manage employee performance and development, SuccessFactors Employee Central will satisfy that need.
Tony Morales, PMP, CSM profile photo

Feature Rating Comparison

Human Resource Management

ADP Resource
SuccessFactors Employee Central
7.0
Employee demographic data
ADP Resource
SuccessFactors Employee Central
8.1
Employment history
ADP Resource
SuccessFactors Employee Central
7.2
Job profiles and administration
ADP Resource
SuccessFactors Employee Central
8.1
Workflow for transfers, promotions, pay raises, etc.
ADP Resource
SuccessFactors Employee Central
7.2
Organizational charting
ADP Resource
SuccessFactors Employee Central
7.5
Organization and location management
ADP Resource
SuccessFactors Employee Central
6.7
Compliance data (COBRA, OSHA, etc.)
ADP Resource
SuccessFactors Employee Central
4.2

Payroll Management

ADP Resource
SuccessFactors Employee Central
8.8
Pay calculation
ADP Resource
SuccessFactors Employee Central
6.0
Support for external payroll vendors
ADP Resource
SuccessFactors Employee Central
10.0
Benefit plan administration
ADP Resource
SuccessFactors Employee Central
10.0
Direct deposit files
ADP Resource
SuccessFactors Employee Central
10.0
Salary revision and increment management
ADP Resource
SuccessFactors Employee Central
10.0
Reimbursement management
ADP Resource
SuccessFactors Employee Central
7.0

Leave and Attendance Management

ADP Resource
SuccessFactors Employee Central
8.0
Approval workflow
ADP Resource
SuccessFactors Employee Central
8.0
Balance details
ADP Resource
SuccessFactors Employee Central
8.0
Annual carry-forward and encashment
ADP Resource
SuccessFactors Employee Central
8.0

Employee Self Service

ADP Resource
SuccessFactors Employee Central
7.7
View and generate pay and benefit information
ADP Resource
SuccessFactors Employee Central
8.1
Update personal information
ADP Resource
SuccessFactors Employee Central
9.0
View company policy documentation
ADP Resource
SuccessFactors Employee Central
8.0
Employee recognition
ADP Resource
SuccessFactors Employee Central
7.0
View job history
ADP Resource
SuccessFactors Employee Central
6.6

HR Reporting

ADP Resource
SuccessFactors Employee Central
5.1
Report builder
ADP Resource
SuccessFactors Employee Central
5.3
Pre-built reports
ADP Resource
SuccessFactors Employee Central
5.6
Ability to combine HR data with external data
ADP Resource
SuccessFactors Employee Central
4.5

Onboarding

ADP Resource
SuccessFactors Employee Central
10.0
New hire portal
ADP Resource
SuccessFactors Employee Central
10.0
Manager tracking tools
ADP Resource
SuccessFactors Employee Central
10.0

Performance and Goals

ADP Resource
SuccessFactors Employee Central
8.0
Corporate goal setting
ADP Resource
SuccessFactors Employee Central
7.6
Individual goal setting
ADP Resource
SuccessFactors Employee Central
8.1
Line-of sight-visibility
ADP Resource
SuccessFactors Employee Central
7.6
Performance tracking
ADP Resource
SuccessFactors Employee Central
8.6

Performance Management

ADP Resource
SuccessFactors Employee Central
8.1
Performance plans
ADP Resource
SuccessFactors Employee Central
8.1
Performance improvement plans
ADP Resource
SuccessFactors Employee Central
7.2
Review status tracking
ADP Resource
SuccessFactors Employee Central
8.6
Review reminders
ADP Resource
SuccessFactors Employee Central
7.6
Multiple review frequency
ADP Resource
SuccessFactors Employee Central
9.0

Succession Planning

ADP Resource
SuccessFactors Employee Central
8.2
Create succession plans/pools
ADP Resource
SuccessFactors Employee Central
7.2
Candidate ranking
ADP Resource
SuccessFactors Employee Central
8.2
Candidate search
ADP Resource
SuccessFactors Employee Central
9.1
Candidate development
ADP Resource
SuccessFactors Employee Central
8.2

Recruiting / ATS

ADP Resource
SuccessFactors Employee Central
8.7
Job Requisition Management
ADP Resource
SuccessFactors Employee Central
8.5
Company Website Posting
ADP Resource
SuccessFactors Employee Central
9.1
Publish to Social Media
ADP Resource
SuccessFactors Employee Central
9.0
Job Search Site Posting
ADP Resource
SuccessFactors Employee Central
9.1
Duplicate Candidate Prevention
ADP Resource
SuccessFactors Employee Central
6.7
Applicant Tracking
ADP Resource
SuccessFactors Employee Central
9.1
Notifications and Alerts
ADP Resource
SuccessFactors Employee Central
9.1

Pros

  • It is very simple to process payroll, even from home if needed. I once processed the payroll from Japan.
  • I love that I can balance the payroll and send it knowing it is 100% correct.
  • I can process payroll as late as 6pm and have it back the next day.
  • I really like my ADP representative. I have had 2 and they are very knowledgeable and pleasant to work with.
  • Speaking of the ADP representative.......No matter who answers the phone, if my rep is not available, they are all knowledgeable and even through they are not my assigned rep, they are all pleasant to work with.
Yolanda Gaytan profile photo
  • SuccessFactors Employee Central allows both managers and employees to communicate in written and verbally face to face.
  • The interface is easy to use and it provides customization to each user.
  • The historical records for employees has come in very handy during my time as a manager.
Tony Morales, PMP, CSM profile photo

Cons

  • My biggest peeve is....and they are aware of this - a new state is sometimes very difficult to set up. With all the different classifications in states back east, it can take days to get it set up correctly.
Yolanda Gaytan profile photo
  • SuccessFactors Employee Central could provide some tutorials or best practices on how to use the features and functions.
  • SuccessFactors Employee Central should be able to integrate with other databases and platforms.
Tony Morales, PMP, CSM profile photo

Likelihood to Renew

ADP Resource10.0
Based on 2 answers
I have a lot of experience and trust in this software package - actually any software package from ADP. The training that I have gotten over the years has always been complete and the representatives that I have had over the years are all EXCEPTIONAL! Looking back in the 20 plus years of experience, I can say truthfully there are only 1-3 persons who I would rather not have worked with at ADP. I find their customer service, and phone reps do their best to get the job done. This makes my job easier in the process.
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Usability

ADP Resource10.0
Based on 1 answer
Really.....I hate to keep repeating my self but I am very confident in any ADP software. They are worldwide and have proven their capabilities throughout the world
Yolanda Gaytan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Before my time, Uyemura was using ADP Paynet Plus and switched to another software, who shall go unnamed, but it was a complete bust. The taxes were calculated incorrectly on employees who have a car allowance and of course this a very big area for mistakes. We quickly switched back to ADP Paynet plus.
Yolanda Gaytan profile photo
SuccessFactors EC competes well with HCM applications such as Workday and Oracle HCM cloud. What tilted the decision towards SalesForce EC was the integration with SAP on-premises HCM, for which SAP provides a packaged integration.
No photo available

Return on Investment

  • Positive - ADP has simplified our payroll batches as the payroll side is quite intuitive.
  • Negatives - Because of a lack of internal coordination, we've often had to have multiple phone calls to resolve issues.
  • Positive - The reporting within the tool has allowed us to be more efficient during our financial audits.
No photo available
  • Manual work on employee status change form was cut significantly
  • Introduced overhead in maintaining sync with other systems
  • Employees loved the application interface
No photo available

Pricing Details

ADP Resource

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SuccessFactors Employee Central

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details