RUN powered by ADP is a benefits administration and payroll platform for small businesses with light additional HR features. It runs on a cloud-based platform with mobile accessibility.
This is the first time that I have been the main person preparing payroll. In the past I was more of the liaison between accountant and payroll person.
I used to use Paychex, but RUN Powered by ADP® helped me with my workers comp tracking in a more efficient way and I am saving money with using RUN Powered by ADP® versus competitors.
We use to use Payroll Matters but it was a husband and wife team and, in my experience, they were starting to make too many mistakes and causing me to spend too much time checking up on them and unhappy employees. With the switch, I have editing power and the ability to …
Convenient, easy and provide professional help and access. We used other products offering payroll processing and reporting services, but I like ADP more because it's easy to use, simple to navigate, and have professional assistance available to help when needed and to make …
I miss many aspects of Gusto, including the new hire/new employee onboarding process and issuance of a formal offer; as well as the employee vaults within the system. But there are a lot of benefits of ADP, including automation.
Looking at the features offered (even if we don't utilize them all), we felt that RUN Powered by ADP was a better value for us. We liked the idea of having the support of a well-tenured business at our fingertips. Other payroll providers do not have the longevity or the scope …
While Paychex Flex was a decent payroll processing product, the customer service support was terrible. We were unable to reach our assigned payroll support team member constantly. If we had issues that were not pressing, we would send a quick email to get insight or to be …
We were recommended to use this service, we had a local person we discussed doing our payroll and she refused and pointed us here, and this has been simple reasonably price and SUPER EASY on me!
ADP is more user friendly overall. ADP also sets you up for success with their training portal, the Bridge, online communities, and often provides training based on your organizations individual needs. ADP really tries to build you up for success.
Both Gusto & QuickBooks payroll are fine options if you only have a few employees all in one location and rarely make any changes. I switched many of my clients from those platforms because of the increase in remote employees working in different states and the lack of support …
More of the technical tax information is done by ADP than in Quickbooks. Even though I have an accounting degree, I do not want to have to keep up on all of the current laws, etc. ADP does that for me!
Customer Service--wait times are much shorter with ADP. I must say that my previous vendor had US based customer service, which made communication easy about issues to be resolved. ADPs customer service is mostly in other countries, which often presents a challenge in …
ADP is very predictable in their cost and services. I did not see this beeing the case with Paychex as their cost increased without notice and constant attempt at selling other services.
We chose RUN because our contact at Bank of America suggested it as our best option and we got a discount due to the partnership between Bank of America and ADP
Our former PEO was taken over by Vensure HR while we were transitioning to ADP so we have limited experience with them. Resource Management was the name formerly. They did a good job but were not very up to date with the technology. We were still receiving paper reports.
Due to downsizing, we switched to save on fees and to be able to take advantage of the Retirement plan to save my time on transferring funds to the separate 401k plan. This allowed for more streamlining of procedures.