What users are saying about
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98 Ratings
27 Ratings

ADP SmartCompliance

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98 Ratings
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Score 7.3 out of 101
27 Ratings
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Score 7.1 out of 101

Likelihood to Recommend

ADP SmartCompliance

ADP SmartCompliance is a great resource for users of the ADP suite of products. I don't have any real negatives. I think it's one of the best third party resources that my company uses, and I've seen a number of them. Also, the continuous improvement of the website and it's offerings keeps me coming back to see what else I can do on the site. I've used SmartCompliance since it's creation, and other ADP resources prior to SmartCompliance and I am thoroughly sold on it.
Lara Wilkins, CPP profile photo

Vista

  • Self-service provides immediate access for employees
  • Open enrollment is so easy, our HR staff love it
  • Fully integrated HR, benefits and payroll information means less errors and saves time
Marcia Fenton profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
8.7
Vista
8.0
Pay calculation
ADP SmartCompliance
8.9
Vista
8.5
Support for external payroll vendors
ADP SmartCompliance
8.5
Vista
7.4
Benefit plan administration
ADP SmartCompliance
8.5
Vista
7.9
Direct deposit files
ADP SmartCompliance
8.9
Vista
8.0
Salary revision and increment management
ADP SmartCompliance
8.8
Vista
8.1
Reimbursement management
ADP SmartCompliance
8.8
Vista
8.2

Human Resource Management

ADP SmartCompliance
Vista
7.1
Employee demographic data
ADP SmartCompliance
Vista
8.3
Employment history
ADP SmartCompliance
Vista
6.6
Job profiles and administration
ADP SmartCompliance
Vista
7.3
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Vista
7.6
Organizational charting
ADP SmartCompliance
Vista
6.0
Organization and location management
ADP SmartCompliance
Vista
7.4
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Vista
6.4

Leave and Attendance Management

ADP SmartCompliance
Vista
7.6
Approval workflow
ADP SmartCompliance
Vista
7.6
Balance details
ADP SmartCompliance
Vista
7.6
Annual carry-forward and encashment
ADP SmartCompliance
Vista
7.6

Employee Self Service

ADP SmartCompliance
Vista
7.2
View and generate pay and benefit information
ADP SmartCompliance
Vista
8.0
Update personal information
ADP SmartCompliance
Vista
7.4
View company policy documentation
ADP SmartCompliance
Vista
7.3
Employee recognition
ADP SmartCompliance
Vista
7.1
View job history
ADP SmartCompliance
Vista
6.0

Asset Management

ADP SmartCompliance
Vista
7.2
Tracking of all physical assets
ADP SmartCompliance
Vista
7.2

HR Reporting

ADP SmartCompliance
Vista
7.7
Report builder
ADP SmartCompliance
Vista
8.1
Pre-built reports
ADP SmartCompliance
Vista
6.9
Ability to combine HR data with external data
ADP SmartCompliance
Vista
8.3

Onboarding

ADP SmartCompliance
Vista
7.3
New hire portal
ADP SmartCompliance
Vista
7.3

Performance and Goals

ADP SmartCompliance
Vista
5.9
Corporate goal setting
ADP SmartCompliance
Vista
5.6
Individual goal setting
ADP SmartCompliance
Vista
5.6
Performance tracking
ADP SmartCompliance
Vista
6.4

Performance Management

ADP SmartCompliance
Vista
7.3
Performance plans
ADP SmartCompliance
Vista
7.4
Performance improvement plans
ADP SmartCompliance
Vista
7.3
Review status tracking
ADP SmartCompliance
Vista
7.3
Review reminders
ADP SmartCompliance
Vista
7.2
Multiple review frequency
ADP SmartCompliance
Vista
7.3

Succession Planning

ADP SmartCompliance
Vista
3.6
Create succession plans/pools
ADP SmartCompliance
Vista
3.6
Candidate ranking
ADP SmartCompliance
Vista
3.6
Candidate search
ADP SmartCompliance
Vista
3.6
Candidate development
ADP SmartCompliance
Vista
3.6

Recruiting / ATS

ADP SmartCompliance
Vista
2.7
Job Requisition Management
ADP SmartCompliance
Vista
3.4
Company Website Posting
ADP SmartCompliance
Vista
3.4
Duplicate Candidate Prevention
ADP SmartCompliance
Vista
2.0
Applicant Tracking
ADP SmartCompliance
Vista
2.6
Notifications and Alerts
ADP SmartCompliance
Vista
2.1

Pros

ADP SmartCompliance

  • SmartCompliance provides me and my team a one stop shop for most all details around payroll taxes, employee garnishments and the WOTC tax credit. Each area is intuitive, provides the ability to run reports, and allows for interaction between my team and ADP through the website.
  • Customer support for the website is top notch. While I haven't had more than a couple of challenges, I've been able to reach out to ADP and get my issues addressed and fixed and I'm on my way. The website provides a ton of information, but if you need help, it's right there for you.
  • I like the ability to run my own reports and have them real time. I create what I want and then run the report. It doesn't take more than a few minutes and I've got what I need.
  • The ability to upload documents and files is amazing. No more faxing and waiting for a confirmation. The upload process fast and easy, and you are able to view your uploads within a couple of minutes to ensure what you sent is what ADP received.
Lara Wilkins, CPP profile photo

Vista

  • Vista HRMS is extremely configurable. It's completely adaptable to your specific business needs.
  • Security is very robust and you have the ability to easily create and adjust access amongst security groups
  • I feel like the payroll process is pretty simple and the system will generate multiple reports for each step so you are able to verify information along the way. You can rerun steps and processes as many times necessary until all your data is accurate and ties out to your business standards. This is always a welcome feature before you hit that magical 'pay' button!
No photo available

Cons

ADP SmartCompliance

  • The e-mail function on SmartCompliance is a bit cumbersome in my opinion. I get the e-mails on the site and also get them to my work e-mail. Seems somewhat redundant, and they build up quickly so if you aren't on the site cleaning your inbox regularly, it's a challenge to empty the box quickly.
  • I wish you could hover over the report names to see what exactly the report is. Sometimes my definition of a report and ADP's definition of a report differ, and I end up running the wrong report, only to find that the right report was under a different name or heading.
Lara Wilkins, CPP profile photo

Vista

  • Time entry is very manual, you have to be very specific in your time entry by inserting the colon and also the AM/PM. Military time entry will work if you're settings are set to accept military time entry. A time punch button would be a great addition to this module, or a quick drop down option of base hour or half hour entries.
  • Currently, the system allows employees to enter more leave accrual time then they have available. This error does generate on reports when payroll is run, however as a business rule we do follow up with each individual who has gone over and see if they would like those hours moved over to other available accruals or let them know that it will be unpaid if no other accrual balances exist. I believe you can configure a 'User Exit' to notify employees as soon as they enter the time in that those hours are not available, however it is not part of the base system. This would be a helpful addition and would save quite a bit of time on the follow up during payroll processing.
  • I was not here during implementation of this product, so I am not sure of the training that our administrators received at the time. However I have not had much luck in finding best practices for the system or training manuals. My knowledge has come through trial and error and calling our hosted support team to help walk me through issues. More FAQ material or even module training materials would be great for newly hired employees who need to have access to Vista HRMS in more than a basic time entry capacity.
No photo available

Likelihood to Renew

ADP SmartCompliance

ADP SmartCompliance 9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo

Vista

Vista 9.1
Based on 7 answers
It's working well for us. Yes, we do have some challenges, but we're working through them. With all the time and money put in to this, why would we switch. Especially since we really haven't used this product to it's full potential, but that's many due to time challenges.
Susan Shaw profile photo

Usability

ADP SmartCompliance

ADP SmartCompliance 8.0
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo

Vista

Vista 8.2
Based on 2 answers
  • Employee self-service is easy to set up and use
  • Payroll and benefits integration works well
  • Screens are easy to navigate
Marcia Fenton profile photo

Support

ADP SmartCompliance

ADP SmartCompliance 7.4
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo

Vista

Vista 8.2
Based on 3 answers
They are quick to respond to support requests. Often they are able to address the issue without escalation. The support staff are extremely knowledgeable and willing to recruit other staff to help troubleshoot a problem. They frequently do screen sharing sessions to actually see the behavior we experience so they can better understand the problem and get it resolved. Without an exception, all of the support staff are extremely pleasant and enjoyable to be around. They truly value their customers and our success and they try to make it fun to interact with them. Support calls do not incur a support fee either. All support, excluding consulting services, is included in our annual support.
No photo available

Online Training

ADP SmartCompliance

No score
No answers yet
No answers on this topic

Vista

Vista 10.0
Based on 1 answer
The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.
Amitai Levin profile photo

Implementation

ADP SmartCompliance

ADP SmartCompliance 6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo

Vista

Vista 7.3
Based on 1 answer
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
No photo available

Alternatives Considered

ADP SmartCompliance

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo

Vista

I wasn't part of the implementation team for selection of Vista HRMS, but the feedback that I received was that this was the most robust, configurable product on the market for the price range we were looking to spend. No software is perfect, but Vista HRMS does suit our needs and there is always room to enhance the product when you have time, skills and some money for customs to be put in place if you are unable to do them yourself. I have had the opportunity to work with many other Payroll and HR software programs and none of them were as inclusive as Vista HRMS. We always had issues with syncs and integrations between the programs and at times we even had dedicated employees who did the exact same data entry in multiple different systems. This of course is inefficient as well as leaves quite a bit of room for human error.
No photo available

Return on Investment

ADP SmartCompliance

  • Reduces the amount of manual work that used to be required by our payroll department
  • Enables our department to manage compliance, minimize risk and liability and adapt to new regulations quickly and efficiently
Carla Reeves profile photo

Vista

  • Definitely better customer service. Employees seem to love Employee Self-Service.
  • Ability to add custom processes to streamline and automate previously manual processes.
Carol Silverberg profile photo

Pricing Details

ADP SmartCompliance

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Vista

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
License pricing is based on the number of full and part-time active employees within bands (e.g. 751-1,000). SaaS pricing is based on PEPM.

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