What users are saying about

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
85 Ratings
27 Ratings

ADP SmartCompliance

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
85 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.3 out of 101
27 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.1 out of 101

Add comparison

Likelihood to Recommend

ADP SmartCompliance

I believe ADP SmartCompliance is well suited for any organization that has implemented an HRIS system, such as Workday, but do not want to fully be responsible for the tax filings. I also feel it is very well suited to organizations such as ours that have employees in almost all 50 states. This helps to keep our payroll department staff at a minimum knowing we can rely on the cooperation between the Workday and the ADP SmartCompliance system. I think the only way I would not think SmartCompliance would be helpful would be with a very small company that would prefer to fully outsource their payroll process.
Gina Dye profile photo

Vista

  • Self-service provides immediate access for employees
  • Open enrollment is so easy, our HR staff love it
  • Fully integrated HR, benefits and payroll information means less errors and saves time
Marcia Fenton profile photo

Feature Rating Comparison

Payroll Management

ADP SmartCompliance
9.0
Vista
8.0
Pay calculation
ADP SmartCompliance
9.1
Vista
8.7
Support for external payroll vendors
ADP SmartCompliance
9.1
Vista
7.6
Benefit plan administration
ADP SmartCompliance
9.1
Vista
7.8
Direct deposit files
ADP SmartCompliance
9.1
Vista
8.0
Salary revision and increment management
ADP SmartCompliance
9.1
Vista
8.0
Reimbursement management
ADP SmartCompliance
8.6
Vista
8.2

Human Resource Management

ADP SmartCompliance
Vista
7.1
Employee demographic data
ADP SmartCompliance
Vista
8.4
Employment history
ADP SmartCompliance
Vista
6.7
Job profiles and administration
ADP SmartCompliance
Vista
7.4
Workflow for transfers, promotions, pay raises, etc.
ADP SmartCompliance
Vista
7.5
Organizational charting
ADP SmartCompliance
Vista
5.7
Organization and location management
ADP SmartCompliance
Vista
7.5
Compliance data (COBRA, OSHA, etc.)
ADP SmartCompliance
Vista
6.5

Leave and Attendance Management

ADP SmartCompliance
Vista
7.5
Approval workflow
ADP SmartCompliance
Vista
7.5
Balance details
ADP SmartCompliance
Vista
7.5
Annual carry-forward and encashment
ADP SmartCompliance
Vista
7.5

Employee Self Service

ADP SmartCompliance
Vista
7.3
View and generate pay and benefit information
ADP SmartCompliance
Vista
8.1
Update personal information
ADP SmartCompliance
Vista
7.6
View company policy documentation
ADP SmartCompliance
Vista
7.3
Employee recognition
ADP SmartCompliance
Vista
6.9
View job history
ADP SmartCompliance
Vista
6.5

Asset Management

ADP SmartCompliance
Vista
7.2
Tracking of all physical assets
ADP SmartCompliance
Vista
7.2

HR Reporting

ADP SmartCompliance
Vista
7.7
Report builder
ADP SmartCompliance
Vista
8.0
Pre-built reports
ADP SmartCompliance
Vista
6.9
Ability to combine HR data with external data
ADP SmartCompliance
Vista
8.3

Onboarding

ADP SmartCompliance
Vista
7.3
New hire portal
ADP SmartCompliance
Vista
7.3

Performance and Goals

ADP SmartCompliance
Vista
6.0
Corporate goal setting
ADP SmartCompliance
Vista
5.7
Individual goal setting
ADP SmartCompliance
Vista
5.7
Performance tracking
ADP SmartCompliance
Vista
6.5

Performance Management

ADP SmartCompliance
Vista
7.3
Performance plans
ADP SmartCompliance
Vista
7.6
Performance improvement plans
ADP SmartCompliance
Vista
7.3
Review status tracking
ADP SmartCompliance
Vista
7.4
Review reminders
ADP SmartCompliance
Vista
7.1
Multiple review frequency
ADP SmartCompliance
Vista
7.3

Succession Planning

ADP SmartCompliance
Vista
3.6
Create succession plans/pools
ADP SmartCompliance
Vista
3.6
Candidate ranking
ADP SmartCompliance
Vista
3.6
Candidate search
ADP SmartCompliance
Vista
3.6
Candidate development
ADP SmartCompliance
Vista
3.6

Recruiting / ATS

ADP SmartCompliance
Vista
3.2
Job Requisition Management
ADP SmartCompliance
Vista
4.0
Company Website Posting
ADP SmartCompliance
Vista
4.0
Duplicate Candidate Prevention
ADP SmartCompliance
Vista
2.2
Applicant Tracking
ADP SmartCompliance
Vista
3.4
Notifications and Alerts
ADP SmartCompliance
Vista
2.4

Pros

  • ADP SmartCompliance is great in that it provides all the reporting and info that you need in one spot and in an organized manner.
  • I like that ADP SmartCompliance allows you to upload agency notices and track the process of where it is at.
  • ADP allows the user to update tax rates an new states easily and quickly.
Leticia Alvarez, CPP profile photo
  • Vista allows us to have different "Distribution" areas within each FEIN. These distribution types sort and subtotal by type and then provide a grand total for the FEIN. We can organize more efficiently and have subtotals by distribution available to management in a very timely manner.
  • Navigating through Vista is extremely intuitive. You don't have to memorize screen names, labels or numbers to find information.
  • The standard report process quickly and can be save in excel for sorting and analysis.
Becky Boyer profile photo

Cons

  • Some of the SmartCompliance modules (i.e. Aline) are fairly new, thus can be a little buggy in the initial usage. Items like historical data from the prior PAT system are slow to move over, meaning multiple log ins are still needed to access history
  • Customer Service support is great, but sometimes it can be difficult to get Technical Support involved to assist with things like troubleshooting data integration issues or site specifications to build/improve data flow.
Melissa Carter profile photo
  • Due to our established SOX requirements, we do a lot of screen prints. There are many screens that have a printer icon facilitate this process. There are instances in which we need to drill down and require a screen print from a different level, the printer icon is there, but it prints without the employee's name or number which is not adequate.
  • There are times we would prefer to key specific information rather than choose a validated item from a drop down screen.
  • We have multiple FEINs, companies, districts and distributions. There are a few areas/screens where it is difficult to see exactly what company, etc you are working on in the table set ups. We have gotten in the habit of triple checking the company.
Becky Boyer profile photo

Likelihood to Renew

ADP SmartCompliance9.1
Based on 2 answers
I use ADP more often than anyone in our company, and it has saved a great deal of time, money, and effort in payroll tax.
Mitch Norby profile photo
Vista9.0
Based on 7 answers
We have too much invested to not renew, and all of the users and employees are getting use to the product now
No photo available

Usability

ADP SmartCompliance7.9
Based on 3 answers
Its easy to use just need additional changes to make some functions easier to find on the interface
Ramona Fenner profile photo
Vista8.2
Based on 2 answers
  • Employee self-service is easy to set up and use
  • Payroll and benefits integration works well
  • Screens are easy to navigate
Marcia Fenton profile photo

Support

ADP SmartCompliance7.3
Based on 3 answers
The account managers have too many clients to give great customer service all the time. I had to complain to get better customer service
Ramona Fenner profile photo
Vista8.3
Based on 3 answers
They are quick to respond to support requests. Often they are able to address the issue without escalation. The support staff are extremely knowledgeable and willing to recruit other staff to help troubleshoot a problem. They frequently do screen sharing sessions to actually see the behavior we experience so they can better understand the problem and get it resolved. Without an exception, all of the support staff are extremely pleasant and enjoyable to be around. They truly value their customers and our success and they try to make it fun to interact with them. Support calls do not incur a support fee either. All support, excluding consulting services, is included in our annual support.
No photo available

Online Training

No score
No answers yet
No answers on this topic
Vista10.0
Based on 1 answer
The resources and online tools that PDS provide are extremely thorough and helpful in our training and learning.
Amitai Levin profile photo

Implementation

ADP SmartCompliance6.4
Based on 2 answers
almost everything went smoothly, but I needed to check everything, and make some corrections later
Mitch Norby profile photo
Vista7.3
Based on 1 answer
Ask lots of questions, ensure you fully understand the functionality (particularly history records) and train, train, train the users for correct and complete utilization of the system.
No photo available

Alternatives Considered

ADP is a leader in the industry for a reason
Michelle Gagnon profile photo
Vista has modules built in the system with maintenance fees that are feasible. The functionality and capabilities of the system are robust - not sure what the system cannot do. The system is reliant on your skills to modify the modules but the customer support team will partner up with you to get the job done.
No photo available

Return on Investment

  • Our Payroll department has been able to move to a 100% electronic payment requirement in the four states we operate in, eliminating approximately $6,000/semi-monthly for postage, packaging and stop payment fees associated with live check processing. We've also been able to reduce the fraud risk in our 64 buildings by eliminating the need to keep a payroll check book in each for emergencies
  • We have been able to reallocate three head counts from manual tracking and entry of garnishments. The Garnishment Service Center has taken the responsibility of answering and tracking orders, issuing copies to employees and handling general inquiries from agencies and employees from our in-house staff.
Melissa Carter profile photo
  • Increased integration between HR and PR teams
  • Employee self service
No photo available

Pricing Details

ADP SmartCompliance

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Additional Pricing Details
Pricing varies based upon modules deployed and features enabled.

Vista

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
License pricing is based on the number of full and part-time active employees within bands (e.g. 751-1,000). SaaS pricing is based on PEPM.