17 Ratings
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Score 6.5 out of 101
2 Ratings
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Score 9 out of 101

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Likelihood to Recommend

AdvancedPM (formerly ADP AdvancedMD)

I believe AMD is very well suited for a small to medium sized practice. I would say that a larger or multi-specialty practice/group would need a great demo and more hands-on prior to purchase to make sure it fits their needs. I did have a 20 provider, multi-location group that was very efficient on AMD.
No photo available

athenaCollector

athenaCollector would be well suited for smaller practices. It is well suited for larger practices, however some turn around time/system maintenance becomes more challenging. The product is well suited for a fast paced work environment. Ease of use of the system makes it easy to navigate and not get lost.
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Feature Rating Comparison

Billing and Claims Management

AdvancedPM (formerly ADP AdvancedMD)
8.4
athenaCollector
8.6
Real-time eligibility verification
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
9.0
Claims management
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
8.0
Coding
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
9.0
Patient billing
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
9.0
Financial Reporting
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaCollector
8.0

Patient Scheduling

AdvancedPM (formerly ADP AdvancedMD)
8.4
athenaCollector
8.5
Rule-based scheduling
AdvancedPM (formerly ADP AdvancedMD)
8.1
athenaCollector
10.0
Automated appointment reminders
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
9.0
Automated patient check-in
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
Multi-location support
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaCollector
7.0
Calendar interface
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
8.0

Electronic Medical Records

AdvancedPM (formerly ADP AdvancedMD)
8.8
athenaCollector
8.3
Charting / document management
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaCollector
9.0
Templates
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaCollector
8.0
Patient portal
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
8.0
Mobile/tablet support
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
Fax integration
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaCollector
Integration with other EMR and PM systems
AdvancedPM (formerly ADP AdvancedMD)
8.9
athenaCollector
9.0
Workflow automation
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
9.0
Speech recognition
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
Customization
AdvancedPM (formerly ADP AdvancedMD)
9.9
athenaCollector
7.0
E-prescribing
AdvancedPM (formerly ADP AdvancedMD)
9.0
athenaCollector

Medical Security and Privacy

AdvancedPM (formerly ADP AdvancedMD)
9.4
athenaCollector
9.3
HIPPA compliance
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaCollector
10.0
Role-based permission levels
AdvancedPM (formerly ADP AdvancedMD)
9.9
athenaCollector
8.0
Data backups and redundancy
AdvancedPM (formerly ADP AdvancedMD)
9.9
athenaCollector
10.0
Local mode / networking failsafe
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
9.0

Workflow and Scale

AdvancedPM (formerly ADP AdvancedMD)
9.3
athenaCollector
8.7
Task tracking
AdvancedPM (formerly ADP AdvancedMD)
8.0
athenaCollector
10.0
Specialty-specific workflows
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaCollector
8.0
Multi-office / multi-physician capabilities
AdvancedPM (formerly ADP AdvancedMD)
10.0
athenaCollector
8.0

Pros

  • The customer service at ADP AdvancedMD is second to none. The just created an 'Idea Share' area where clients can talk to each other and offer suggestions on making the software better. They listen to their clients and take suggestions into consideration when considering what updates to include in their next release.
  • The product is very user friendly on both sides (PM and EHR). I have used other products in the past and find ADP AdvancedMD to be to be easiest to navigate.
  • Training and Implementation is great! They give clients the tools and resources necessary to be successful. From an online help file, to videos, to a consultant to help get you started, ADP AdvancedMD wants you to succeed.
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  • Ease of scheduling appointments, checking patients in, and entering charges.
  • The system is very user friendly and navigation throughout the system is not complicated.
  • Reporting tools are setup in a format that the average user can use.
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Cons

  • Unapplied credits could be handled better within the software. It would be very beneficial to have the option to automatically apply unapplied credits to patients accounts across the board with a click of a button.
  • Facilities need to be able to be tied directly to Provider Profiles to make reporting easier.
  • You must use Internet Explorer with ADP AdvancedMD. It would be better if you could use it with Chrome, Firefox, etc.
  • Needs the ability to use the product on a MAC.
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  • Reporting for payer contract variances is weak for an organization as large as ours.
  • Custom report development can get pricey and take some time to develop.
  • A few of the spin-off products, such as the Dashboards, are not as customizable as our organization had hoped they would be.
No photo available

Usability

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
Overall, I think ADP AdvancedMD is very user friendly and constantly improves as new releases come out.
No photo available
No score
No answers yet
No answers on this topic

Support

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I believe in this product and have seen it get better and better because they listen to their customers.
No photo available
No score
No answers yet
No answers on this topic

Implementation

AdvancedPM (formerly ADP AdvancedMD)10.0
Based on 1 answer
I have been through implementation of ADP AdvancedMD at other companies and it went smoothly
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

I love that ADP AdvancedMD is web-based and you can use it from anywhere you have internet access. Support is available 8am-8pm EST, so someone is always there to help if needed. I'm excited about the ICD-10 tools they are giving clients to assist with that process. They do regular software updates and listen to client feedback when deciding what updates to perform and the updates are no cost to the clients
No photo available
The ease of use is far superior than any other similar billing systems product I have used. Navigation throughout the system is very self explanatory. Training time on this system is 1-3 days depending on users role (prior to additional on the job training within the system specific to the users role). Other systems have had software training for a week or more.
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Return on Investment

  • In comparison to other software companies out there, you can be confident in knowing that ADP AdvancedMD is a great product! They have customer support available from 8am - 8pm EST, so there should always be someone there to help!
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  • Payments are received faster, reducing our Days Revenue Outstanding
  • Claims being paid faster reduces our A/R > 120 Days
  • Charge Lag has decreased, increasing payments.
No photo available

Pricing Details

AdvancedPM (formerly ADP AdvancedMD)

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

athenaCollector

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details