What users are saying about
2 Ratings
69 Ratings
2 Ratings
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Score 7.8 out of 101
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.7 out of 101

Likelihood to Recommend

AgileCraft

1) Forecasting & Release Planning
2) Scaling Agile at enterprise level
3) To maintain transparency, lot of information radiators, games, reports are available enabling transparency at portfolio level
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Clarizen

Clarizen got the job done with time tracking and expense reports, but it didn't do enough to make our organization continue using it. We ended up switching because the key stakeholders (resource management) were unhappy with its offerings. This might be a good fit for smaller organizations that require less feature and capabilities. Instead, our company switched to OpenAir, which has more robust time tracking, expense reports, and PTO accrual and monitoring programs.
No photo available

Feature Rating Comparison

Project Management

AgileCraft
9.2
Clarizen
7.1
Task Management
AgileCraft
10.0
Clarizen
8.5
Resource Management
AgileCraft
10.0
Clarizen
7.4
Scheduling
AgileCraft
9.0
Clarizen
8.4
Team Collaboration
AgileCraft
9.0
Clarizen
8.3
Support for Agile Methodology
AgileCraft
10.0
Clarizen
5.6
Document Management
AgileCraft
7.0
Clarizen
7.0
Timesheet Tracking
AgileCraft
9.0
Clarizen
8.1
Change request and Case Management
AgileCraft
9.0
Clarizen
6.6
Budget and Expense Management
AgileCraft
10.0
Clarizen
6.1
Gantt Charts
AgileCraft
Clarizen
5.4
Workflow Automation
AgileCraft
Clarizen
6.9
Support for Waterfall Methodology
AgileCraft
Clarizen
7.4
Email integration
AgileCraft
Clarizen
7.5
Mobile Access
AgileCraft
Clarizen
5.9

Professional Services Automation

AgileCraft
9.0
Clarizen
4.0
Quotes/estimates
AgileCraft
10.0
Clarizen
Project & financial reporting
AgileCraft
8.0
Clarizen
5.6
Integration with accounting software
AgileCraft
Clarizen
2.5

Pros

AgileCraft

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Clarizen

  • Time tracking functionality. This was probably the most important aspect of Clarizen for us, and as far as time tracking software goes, it gets the job done.
  • Expense report functionality
  • Backend reports and analytics of time tracking
No photo available

Cons

AgileCraft

  • Program level metrics & Scorecards: Though we can generate few metrics & scorecards but I feel few more metrics can be added like velocity acceleration , team improvement rate.
  • QA team often come to me regarding the test case tagging, it is very difficult to search particular test case here so I feel advance search feature should be provided.
  • Program Planning: In Agilecraft program tracker if we have lot of multiple dependencies & where situation demands to look at our features holistically across the entire landscape of the solution, it did not provide proper support.
  • Also If I need to take a call at which sprint need to be optimized I did not get that decision making enablement here.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Clarizen

  • Yes, Clarizen has time tracking functionality. But in the end, so does much other software, and they do it with a better, less confusing interface which is one of the reasons our organization ended up switching. The platform was crowded and made it confusing for users who only used it to track time (like me).
  • Our organization also wanted software that would better house PTO information, in addition to time tracking, and Clarizen's program wasn't efficient enough.
  • The point above also goes with expenses. We wanted a more diligent and robust expense report system. For our needs, Clarizen wasn't it.
No photo available

Likelihood to Renew

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 7.5
Based on 27 answers
We found MS Project with Sharepoint and Office 365 was a better solution.
Roger Botterbusch, EA, PMP profile photo

Usability

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 7.3
Based on 5 answers
Clarizen is extremely user friendly, I didn't give it a 10 because to truly configure the system to conform to your organizations processes requires a bit more education. This is not a negative mark.
Sean Woods, PMP profile photo

Reliability and Availability

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 8.2
Based on 3 answers
Sometimes it is slow when everyone is entering their time on Fridays or Mondays but other than that we rarely see downtime and maintenance notifications are well in advance.
Shel Hankley profile photo

Performance

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 9.1
Based on 5 answers
Speed is very good considering the number of users that are on simultaneously.
Shel Hankley profile photo

Support

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 8.8
Based on 5 answers
• Extremely responsive to emails, phone calls etc.
• Will stay on an issue. We have had several issues on custom development side, and they will work on tirelessly until done and push a hot fix just for us
• Don’t seem to be as bureaucratic as Salesforce.com to escalate a case
No photo available

In-Person Training

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 8.2
Based on 2 answers
• We worked with a Project Manager on their side. He was very good about developing a project plan to hit our goal. I think we had weekly or twice weekly calls – very steady cadence over 3 month period.
• Their PM skills were great – kept us on task. For the last week, they sent 2 people on site and they did training for power users. After that a couple of them revisited here
No photo available

Online Training

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 5.4
Based on 5 answers
Our trainer, Alex, is exceptional and knows the product really well. I swear he must have wrote the product himself! His manner with training is very easy going, gives you homework that is applicable to what you need to learn and stages it correctly for you. It was a pleasure to be trained by him.
No photo available

Implementation

AgileCraft

No score
No answers yet
No answers on this topic

Clarizen

Clarizen 8.2
Based on 4 answers
I performed the implementation with our Clarizen provide trainer, who knew the product 100% and it went quickly and without a problem. It was a pleasurable process without the problems other software implementation often encounter. Kudos to the Clarizen team for making this a worry free process for their clients because it is worry free.
No photo available

Alternatives Considered

AgileCraft

JIRA basic version do not have basic support for test management, capacity planning & forecasting.

Rally is good & rich in features but if you want to implement safe , Agilecraft is definitely a better choice.
Rally supports safe but I did not get good support from technical desk & few features are really cumbersome to use.

HP Quality Center 11 supports agile teams well but I found it pretty costly.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Clarizen

As mentioned earlier in this review, in the end, Clarizen did not have the full functionality that our resource management team needed to do their jobs. Instead, we went with a more robust time tracking program that also included PTO accrual/tracking and expense reports monitoring. I've heard from other team members that OpenAir, our current platform, is also more valuable in terms of data that we garner from inputted information, though I have not experienced this firsthand (I don't deal with the data).
No photo available

Return on Investment

AgileCraft

  • Able to forecast & plan releases well using agilecraft leading to quality on time delivery.
  • Distributed teams are able to collaborate well, be it be daily scrum, retrospective, estimation though this. Also team members love the gamification part & they have fun using this tool. Earlier we use to face challenges due to distributed teams but after AgileCraft, collaboration & communication was no longer a challenge & we are able to see improvement not only in team velocity, but also team satisfaction.
  • Simplest tool to implement safe, scaling is always a problem with most of the agile tools but agilecraft helps in smoother implementation of safe practices & principles.
Sourav Singla ,Safe Agilist, CSP,  ICP-ACC, CSM, CSPO, SSM, LSSG profile photo

Clarizen

  • Time tracking, of course, has a big impact on ROI, as we can see what and how much time is spent on certain projects and clients, therefore better letting us scope and forecast future projects. That said, this is not something that is individual to Clarizen. The same goes for any time tracking software.
No photo available

Pricing Details

AgileCraft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AgileCraft Editions & Modules

AgileCraft
Additional Pricing Details

Clarizen

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clarizen Editions & Modules

Clarizen
Edition
Enterprise Edition
$451
Unlimited Edition
$601
1. per user per month
Additional Pricing Details

Add comparison