Agiloft Flexible Service Desk Suite vs. Ceeview SLA Monitoring & Reporting
Agiloft Flexible Service Desk Suite vs. Ceeview SLA Monitoring & Reporting
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Flexible Service Desk Suite | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite includes the elements needed to manage a complex service desk: Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and complete ITIL/ITSM capability. According to the vendor, these fully integrated applications work together to form a single system of record for all of an organization’s IT service processes, for 360-degree visibility and control. The vendor says their solution is designed to adapt and scale to… | $65 per month | |
Ceeview SLA Monitoring & Reporting | N/A | Service Level Agreements (SLAs) are essential to any business that wants to ensure they are providing the best possible service to their customers. SLAs define the expected level of service between a supplier and customer and allow for both sides to monitor performance against these agreements. Ceeview is a tool that helps businesses automate the process of monitoring SLAs, by tracking performance in real-time and across all services. This allows businesses to quickly identify… | N/A |
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Editions & Modules |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Agiloft Flexible Service Desk Suite | Ceeview SLA Monitoring & Reporting | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Flexible Service Desk Suite | Ceeview SLA Monitoring & Reporting | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.3 out of 10 | Ivanti Neurons for ITSM Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Flexible Service Desk Suite | Ceeview SLA Monitoring & Reporting | |
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Likelihood to Recommend | 10.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Flexible Service Desk Suite | Ceeview SLA Monitoring & Reporting | |
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Likelihood to Recommend | Agiloft | Ceeview.com No answers on this topic |
Pros | Agiloft | Ceeview.com No answers on this topic |
Cons | Agiloft | Ceeview.com No answers on this topic |
Likelihood to Renew | Agiloft | Ceeview.com No answers on this topic |
Usability | Agiloft | Ceeview.com No answers on this topic |
Support Rating | Agiloft | Ceeview.com No answers on this topic |
Alternatives Considered | Agiloft | Ceeview.com No answers on this topic |
Return on Investment | Agiloft | Ceeview.com No answers on this topic |
ScreenShots | Agiloft Flexible Service Desk Suite Screenshots |