What users are saying about

AgoraPulse

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Top Rated
280 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101
4 Ratings
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Score 8.5 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Bazaarvoice Local

Great for mid to enterprise size businesses looking for a software to manage reviews. If you are a manufacturer looking to syndicate reviews to retail partners this type of software is a must. I can't speak for small businesses but my assumption is that if you are selling online and are not transferring content to retail partners or other domains within your company that this software is probably an expensive option that would be considered a luxury.
Mindy Wilson profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Bazaarvoice Local
Boolean keyword searches
AgoraPulse
7.8
Bazaarvoice Local
Filtering out noise/spam
AgoraPulse
7.2
Bazaarvoice Local
Sentiment analysis
AgoraPulse
9.1
Bazaarvoice Local
Broad channel coverage
AgoraPulse
8.5
Bazaarvoice Local

Publishing

AgoraPulse
8.1
Bazaarvoice Local
Content planning and scheduling
AgoraPulse
8.8
Bazaarvoice Local
Audience targeting
AgoraPulse
6.7
Bazaarvoice Local
Content optimization
AgoraPulse
9.1
Bazaarvoice Local
Workflow management
AgoraPulse
7.9
Bazaarvoice Local

Engagement

AgoraPulse
7.6
Bazaarvoice Local
Automated routing and prioritization
AgoraPulse
6.4
Bazaarvoice Local
Customer interaction histories
AgoraPulse
8.4
Bazaarvoice Local
Bulk actions
AgoraPulse
7.9
Bazaarvoice Local

Marketing

AgoraPulse
7.6
Bazaarvoice Local
Lead generation
AgoraPulse
6.6
Bazaarvoice Local
Content marketing
AgoraPulse
9.1
Bazaarvoice Local
Paid media management
AgoraPulse
8.2
Bazaarvoice Local
Campaigns and promotions
AgoraPulse
6.7
Bazaarvoice Local

Channel coverage/integration

AgoraPulse
8.6
Bazaarvoice Local
Twitter
AgoraPulse
9.1
Bazaarvoice Local
Facebook
AgoraPulse
8.9
Bazaarvoice Local
Instagram
AgoraPulse
7.8
Bazaarvoice Local

Reporting/analytics

AgoraPulse
7.3
Bazaarvoice Local
Campaign success analytics
AgoraPulse
7.7
Bazaarvoice Local
Real-time tracking
AgoraPulse
7.3
Bazaarvoice Local
Competitor analysis
AgoraPulse
6.9
Bazaarvoice Local

Account management

AgoraPulse
7.4
Bazaarvoice Local
Role-based user permissions & privileges
AgoraPulse
8.3
Bazaarvoice Local
Mobile access
AgoraPulse
6.6
Bazaarvoice Local

Pros

  • My favorite feature is the ability to schedule a post to multiple platforms (i.e, Facebook, Twitter and LinkedIn) within one screen, but with the added bonus of being able to tweak each platform's post. That means custom URLs w/unique UTM codes, adjusted post length for different platforms, etc. A terrific feature.
  • The content queues are also wonderful. They allow me to find and distribute evergreen content at custom intervals without having to "reschedule" each time. Simply load up the content into a queue, set the days/times for each queue, and how many times you want that content to recycle and BOOM you're done.
  • Beyond that, they're always improving the platform. Each week some tweaks are made, which are announced in a blog post. The customer service is top notch, and they're humans -- meaning they're not just copying & pasting from a script, but they have personality and they listen. This goes a LONG way, and makes it easier to be patient with features that might not yet quite be there, or when there's an issue or unexpected change to an API that affects the platform.
Jason Glogau profile photo
  • We have been pleasantly impressed with their customer service and dedication of their team to help us leverage the software we are paying for.
  • It is the largest software of its kind on the market. More of our retailers are using this software than any other which helps us as a manufacturer better service our retail partners.
  • Bazaarvoice understands the market and is constantly makes changes to adapt to the consumer.
Mindy Wilson profile photo

Cons

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo
  • Their reporting services and filters could use some work, especially when it comes to a platform within their program called Connections which helps manufacturers respond to consumer content for their brand.
  • They definitely sell their product or try to upgrade you every chance they get but I wouldn't necessarily consider that negative. They are a business and part of being a successful business is learning how to sell your products or services.
Mindy Wilson profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
No score
No answers yet
No answers on this topic

Support

AgoraPulse9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo
No score
No answers yet
No answers on this topic

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo
No answers on this topic

Return on Investment

  • AgoraPulse has ensured that we have effective reporting, which was a goal we needed to achieve.
  • It provides an overview of what is happening with a limited amount of attention, so the time overhead is limited.
  • It has satisfied management that we will have control over what is occurring in our social media pages.
Mike Gillan profile photo
  • I would say the software pays for itself. The ROI tool BV uses to show us the ROI is a little inflated in my opinion but there is no denying the importance of quality reviews on increasing conversion rate.
Mindy Wilson profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Bazaarvoice Local

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Bazaarvoice Local Editions & Modules
Bazaarvoice Local
Additional Pricing Details

Bazaarvoice Local More Information