What users are saying about
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Top Rated
307 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101
4 Ratings
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Score 8.6 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Bazaarvoice Local

Great for mid to enterprise size businesses looking for a software to manage reviews. If you are a manufacturer looking to syndicate reviews to retail partners this type of software is a must. I can't speak for small businesses but my assumption is that if you are selling online and are not transferring content to retail partners or other domains within your company that this software is probably an expensive option that would be considered a luxury.
Mindy Wilson profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Bazaarvoice Local
Boolean keyword searches
Agorapulse
7.8
Bazaarvoice Local
Filtering out noise/spam
Agorapulse
7.2
Bazaarvoice Local
Sentiment analysis
Agorapulse
9.1
Bazaarvoice Local
Broad channel coverage
Agorapulse
8.5
Bazaarvoice Local

Publishing

Agorapulse
8.1
Bazaarvoice Local
Content planning and scheduling
Agorapulse
8.8
Bazaarvoice Local
Audience targeting
Agorapulse
6.7
Bazaarvoice Local
Content optimization
Agorapulse
9.1
Bazaarvoice Local
Workflow management
Agorapulse
7.9
Bazaarvoice Local

Engagement

Agorapulse
7.5
Bazaarvoice Local
Automated routing and prioritization
Agorapulse
6.4
Bazaarvoice Local
Customer interaction histories
Agorapulse
8.4
Bazaarvoice Local
Bulk actions
Agorapulse
7.9
Bazaarvoice Local

Marketing

Agorapulse
7.6
Bazaarvoice Local
Lead generation
Agorapulse
6.6
Bazaarvoice Local
Content marketing
Agorapulse
9.1
Bazaarvoice Local
Paid media management
Agorapulse
8.2
Bazaarvoice Local
Campaigns and promotions
Agorapulse
6.7
Bazaarvoice Local

Channel coverage/integration

Agorapulse
8.2
Bazaarvoice Local
Twitter
Agorapulse
9.0
Bazaarvoice Local
Facebook
Agorapulse
8.9
Bazaarvoice Local
LinkedIn
Agorapulse
7.4
Bazaarvoice Local
Instagram
Agorapulse
7.7
Bazaarvoice Local

Reporting/analytics

Agorapulse
7.3
Bazaarvoice Local
Campaign success analytics
Agorapulse
7.7
Bazaarvoice Local
Real-time tracking
Agorapulse
7.3
Bazaarvoice Local
Competitor analysis
Agorapulse
6.9
Bazaarvoice Local

Account management

Agorapulse
7.4
Bazaarvoice Local
Role-based user permissions & privileges
Agorapulse
8.3
Bazaarvoice Local
Mobile access
Agorapulse
6.6
Bazaarvoice Local

Pros

Agorapulse

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo

Bazaarvoice Local

  • We have been pleasantly impressed with their customer service and dedication of their team to help us leverage the software we are paying for.
  • It is the largest software of its kind on the market. More of our retailers are using this software than any other which helps us as a manufacturer better service our retail partners.
  • Bazaarvoice understands the market and is constantly makes changes to adapt to the consumer.
Mindy Wilson profile photo

Cons

Agorapulse

  • I'm not a fan of the way AgoraPulse pushes images to LinkedIn, which is as a link, rather than a native image. It leads to some clunky-looking posts.
  • One item I'd like to see, which I believe they're working on, is a unified inbox. Having all notifications in one place would make it easier to use as the primary means for responding to and engaging with our audience.
  • While the listening feature is awesome, it's fairly limited for Instagram. I wish there was the ability to create a search with filters based on language, or excluding words/hashtags, etc. There are hashtags I want to listen for, but the volume of nonsense and/or irrelevant posts that use those hashtags makes it difficult to weed through. A better advanced search function for that feature would be a huge benefit.
Jason Glogau profile photo

Bazaarvoice Local

  • Their reporting services and filters could use some work, especially when it comes to a platform within their program called Connections which helps manufacturers respond to consumer content for their brand.
  • They definitely sell their product or try to upgrade you every chance they get but I wouldn't necessarily consider that negative. They are a business and part of being a successful business is learning how to sell your products or services.
Mindy Wilson profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
Time saver Easy to use competition
apps Great
support & customer service
Virginie Sery profile photo

Bazaarvoice Local

No score
No answers yet
No answers on this topic

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo

Bazaarvoice Local

No score
No answers yet
No answers on this topic

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

Bazaarvoice Local

No score
No answers yet
No answers on this topic

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Bazaarvoice Local

No score
No answers yet
No answers on this topic

Alternatives Considered

Agorapulse

Agorapulse was a bit hidden within the social media management tool search, but I'm so glad I found it. Its price plans are affordable and fit well within the company's budget. It's truly the best bang for your buck. Agorapulse does everything that the bigger SMMTs do, but it's more user-friendly; it provides 24/7 live help depending on which plan you purchase. The ability to pause the publishing queue is vital; multiple users and admins without providing anyone the social account's passwords; bulk publishing with CSVs—you name it, Agorapulse probably has it.
Erica Mijon profile photo

Bazaarvoice Local

No answers on this topic

Return on Investment

Agorapulse

  • We have lowered our internal capacity.
Brandon Kobs profile photo

Bazaarvoice Local

  • I would say the software pays for itself. The ROI tool BV uses to show us the ROI is a little inflated in my opinion but there is no denying the importance of quality reviews on increasing conversion rate.
Mindy Wilson profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

Bazaarvoice Local

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Bazaarvoice Local Editions & Modules

Bazaarvoice Local
Additional Pricing Details

Add comparison