What users are saying about

Airtable

218 Ratings

Front

8 Ratings

Airtable

218 Ratings
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Score 9.1 out of 101

Front

8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.9 out of 101

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Likelihood to Recommend

Airtable

Any sort of database--keeping records of all of our volunteers, recipients, organizations, etc
Juliet Sternberg profile photo

Front

Front is definitely good for teams that are spread out, in different locations. It's also a very good way to integrate general mailboxes such as a "sales@" type email, and your individual work email so you don't have to continually log into multiple email boxes.
Rick Scouffas profile photo

Feature Rating Comparison

Project Management

Airtable
7.8
Front
6.3
Task Management
Airtable
8.0
Front
7.0
Resource Management
Airtable
8.2
Front
Gantt Charts
Airtable
7.5
Front
5.0
Scheduling
Airtable
7.5
Front
6.0
Workflow Automation
Airtable
7.7
Front
5.7
Team Collaboration
Airtable
8.7
Front
Support for Agile Methodology
Airtable
7.9
Front
Support for Waterfall Methodology
Airtable
7.7
Front
Document Management
Airtable
7.8
Front
Email integration
Airtable
7.2
Front
Mobile Access
Airtable
7.5
Front
7.8
Timesheet Tracking
Airtable
7.9
Front
Change request and Case Management
Airtable
8.0
Front
Budget and Expense Management
Airtable
8.1
Front
Search
Airtable
Front
7.7
Visual planning tools
Airtable
Front
5.0

Communication

Airtable
Front
7.8
Chat
Airtable
Front
8.0
Notifications
Airtable
Front
7.1
Discussions
Airtable
Front
6.0
Integrates with Gmail and Google Hangouts
Airtable
Front
9.1
Integrates with Outlook
Airtable
Front
9.0

File Sharing & Management

Airtable
Front
9.5
Video files
Airtable
Front
10.0
Audio files
Airtable
Front
10.0
Access control
Airtable
Front
7.8
Integrates with Google Drive
Airtable
Front
10.0
Device sync
Airtable
Front
9.5

Pros

  • Airtable has robust API access with a self-documenting API. It's vital for us to be able to access our data via an API and it's easy to do all the operations we need using an open source Python client library.
  • Airtable has robust column definitions and the ability to create formulas, lookups, and rollups so data integrity can be guaranteed.
  • Airtable handles user access and authentication and provides all the 'interface' elements of a database system so we can focus on writing business logic.
Ana Nelson profile photo
  • I call them "sticky notes" but Front calls them Comments. It's a way to collaboratively make comments on messages sent to joint inboxes for folks to coordinate a response before it goes back to the sender.
  • When exchanging with someone using the Comments feature, someone can create a draft reply and then share it before it goes out. It also includes the typing indicator letting you know they are not just replying, but specifically working on a draft reply. These things are really great for individuals, or teams, that don't sit next to each other.
  • Tagging. It's a fairly simple concept, but very useful for classifying notes and being able to manage, what could be, a messy inbox. Additionally, the ability to have your own personal tags really allows the user to manage their own messages in a way that works best for them.
Rick Scouffas profile photo

Cons

  • Forms can only create new records, not update existing records with additional information.
  • Forms do not make use of 'default' values when creating new records.
  • 'Default' values are limited to certain field types.
Ana Nelson profile photo
  • The exports are not great. They are hard to select and you never know what you are going to get.
  • The reports work really well for some things but not for others
  • It is pretty expensive per user.
No photo available

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
No score
No answers yet
No answers on this topic

Usability

Airtable9.0
Based on 5 answers
Airtable has a plethora of features that suit our needs, although there are little things that could be improved to make it perfect. I believe Airtable is actively working to improve their product so I have every confidence that Airtable is the perfect choice for our purposes.
Stephanie Etchie profile photo
No score
No answers yet
No answers on this topic

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I don't know of any other product that does what Airtable does, making previously static collections of data fields into a relational database without requiring any database training or significant conversion. It's kinda magic!
Kristi Murdock profile photo
We had all our leads going to a gmail account before front. Front solved so many problems that Gmail had. It was much more user friendly for somethings and it was a much more flexible software that we were able to use to meet our needs. It also has a reporting feature that Gmail did not have. It also allows us to respond to chats.
No photo available

Return on Investment

  • Productivity is by far the biggest argument to get the paid version of Airtable. You will notice a difference.
  • Ease of use: people will love Airtable. It is simple and if you ever have worked on a spreadsheet, you are ready to go
  • Cost can be prohibitive for charities or small businesses
Javier Schwersensky profile photo
  • Allows us to better organize incoming leads. Huge ROI there.
  • The cost per user, definitely limits the impact we actually would have wanted, had we been able to purchase more users.
  • Takes some time to get organized and stay organized.
No photo available

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Airtable Editions & Modules
Airtable
Additional Pricing Details

Front

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Front Editions & Modules
Front
Edition
Basic
$151
Premium
$291
Enterprise
$491
1. per user/month
Additional Pricing Details