What users are saying about
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Top Rated
679 Ratings

AlienVault USM

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Top Rated
679 Ratings
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Score 7.5 out of 100
32 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

AlienVault USM

At this point I'm saying a 4. While the marketing material make it appear to be easy to use and it was relatively easy to set up, as previously mentioned, each event description is based upon the individual asset making it nearly impossible for the administrator to be a SME for each asset. For example, if one of the assets reporting is a router, the administrator monitoring alerts would need to know what the various events are that can be triggered as an event for the particular router; however, if the asset is a workstation, the administrator would need to know the various events that are triggered for workstations.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

Great for managing infrastructure on the same LAN. Does not work to monitor Azure/AWS metrics.
humberto martinez | TrustRadius Reviewer

Feature Rating Comparison

Security Information and Event Management (SIEM)

AlienVault USM
7.2
ManageEngine OpManager
Centralized event and log data collection
AlienVault USM
7.1
ManageEngine OpManager
Correlation
AlienVault USM
7.7
ManageEngine OpManager
Event and log normalization
AlienVault USM
7.7
ManageEngine OpManager
Deployment flexibility
AlienVault USM
6.7
ManageEngine OpManager
Integration with Identity and Access Management Tools
AlienVault USM
6.9
ManageEngine OpManager
Custom dashboards and views
AlienVault USM
6.9
ManageEngine OpManager
Host and network-based intrusion detection
AlienVault USM
7.7
ManageEngine OpManager

Network Performance Monitoring

AlienVault USM
ManageEngine OpManager
8.2
Automated network device discovery
AlienVault USM
ManageEngine OpManager
9.0
Network monitoring
AlienVault USM
ManageEngine OpManager
9.0
Baseline threshold calculation
AlienVault USM
ManageEngine OpManager
8.6
Alerts
AlienVault USM
ManageEngine OpManager
9.2
Network capacity planning
AlienVault USM
ManageEngine OpManager
7.3
Packet capture analysis
AlienVault USM
ManageEngine OpManager
7.6
Network mapping
AlienVault USM
ManageEngine OpManager
7.0
Customizable reports
AlienVault USM
ManageEngine OpManager
7.5
Wireless infrastructure monitoring
AlienVault USM
ManageEngine OpManager
8.5
Hardware health monitoring
AlienVault USM
ManageEngine OpManager
8.6

Pros

AlienVault USM

  • AlienVault USM is simple and easy to deploy. Sensors can be deployed in as little as 15 minutes through the setup wizard.
  • The USM UI is easy to understand. I've trained multiple analysts who are able to perform their duties on their first day, in part because of USM Anywhere's ease of use.
  • Top-notch built-in compliance templates and reporting features.
Matthew Stacks | TrustRadius Reviewer

ManageEngine OpManager

  • Central Console for top-down view.
  • Custom alerts to alert me of high-traffic usage.
  • Custom reports for management.
Mike Maner | TrustRadius Reviewer

Cons

AlienVault USM

  • Personally, I've wished I could purchase a service that would configure AV for my environment. I get a lot of traffic on a daily basis and I almost need to hire an analyst that just works on AV.
  • Some of the filters when looking for a specific alert aren't that easy to use.
Christian Holton | TrustRadius Reviewer

ManageEngine OpManager

  • Some legacy products is complicated to add.
  • They need to study about MIB files to customize certain values.
  • Network knowledge is needed to configure the SNMP on the routers and configure the server where the Opmanager will be so that it can reach all your networks.
Daniel J. Canto Bonilla | TrustRadius Reviewer

Likelihood to Renew

AlienVault USM

AlienVault USM 6.5
Based on 19 answers
The centralized logging and retention for PCI compliance was our main driver, and it is meeting that need. Otherwise there has been enough frustration with the lack of documentation and the need to customize through the CLI that I would be open to alternatives.
Aaron Rothstein | TrustRadius Reviewer

ManageEngine OpManager

No score
No answers yet
No answers on this topic

Usability

AlienVault USM

AlienVault USM 6.9
Based on 35 answers
Once you are able to navigate the different panels, finding what you need is quite easily. Before getting used it it can be a bit of challenge .Each panel is quite well laid out and the filtering search capabilities are quite strong.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 2 answers
I feel it can complete with other tools if they can improve little bit more.
rohit rana | TrustRadius Reviewer

Reliability and Availability

AlienVault USM

AlienVault USM 6.4
Based on 3 answers
We do have issues with maintenance on the AlienVault USM as the disk fills up from time to time with other data sources. Sources for scanning logs and net flow data isn't calculated in regular disk maintenance and can easily fill up our disk if we do not keep an eye on it with some custom Nagios plugins. The system does properly trim logging data from logging sources properly.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

No score
No answers yet
No answers on this topic

Performance

AlienVault USM

AlienVault USM 7.3
Based on 3 answers
With the latest release of AlienVault USM overall performance has not been an issue. We have noticed single source events per second does not scale well with the overall system. 2,000eps on a vmware system with a single source produces delays of up to an hour for us. Pages, reporting and even raw log searches are rather quick though.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

No score
No answers yet
No answers on this topic

Support Rating

AlienVault USM

AlienVault USM 7.3
Based on 28 answers
The support we received from alienvault was excellent. They went above and beyond in making sure everything was working as it needed to be. They REALLY want their product implementation to be a success and our security goals be achieved. They are like a member of our security team.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

ManageEngine OpManager 9.0
Based on 6 answers
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
humberto martinez | TrustRadius Reviewer

In-Person Training

AlienVault USM

AlienVault USM 4.5
Based on 1 answer
I did not have any experience with "in person" training directly. The free online classes offered for a half a day are based on the actual training offered. These little teasers are very good and well worth your time to learn a few quick and dirty ways of getting more information from your SIEM
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

No score
No answers yet
No answers on this topic

Online Training

AlienVault USM

AlienVault USM 8.5
Based on 6 answers
It was very well organized and helpful in using the product to the fullest extent. The instructor allowed time for folks who were involved with managed services to receive tuning tips in order to better support their customers. In addition, the course materials were automatically updated when the new version came out.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

No score
No answers yet
No answers on this topic

Implementation Rating

AlienVault USM

AlienVault USM 6.4
Based on 39 answers
AlienVault USM was a very simple to implement and get up and running. We started with a trial version and had that up and going within an hour of receiving email instructions from the sales engineer. We never had to contact support to get the system up and going. It was extremely easy to convert over to a full license once we started with a paid version.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

No score
No answers yet
No answers on this topic

Alternatives Considered

AlienVault USM

Splunk's ES is a paid add-on on top of an already pricey product. Finding a MSSP that supports Splunk and isn't a 6 figure annual commitment seems unlikely. LogRhythm did not have a cloud-based solution when we were considering SIEMs. Fantastic product though and have a good MSSP base.Devo did not have a MSSP partner base when we looked. Their product is fantastic too.AlienVault USM has good partners to choose from as well as an affordable cloud model, that's why we chose it.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

The other competing products in functionality stack up pretty good but pricing is always a lot higher for what you get with the other solutions for small/medium sized companies use.
Ray Koch | TrustRadius Reviewer

Scalability

AlienVault USM

AlienVault USM 6.3
Based on 3 answers
The AlienVault USM is not very scalable. Some scalability can be achieved by installing additional sensors, but this only offers 500eps per sensor and is still overall limited by the installation type of VM or physical. We have also noticed the EPS (events per second) is rated overall and not towards a single source. A single source on a very healthy VMware partition tops out at 2,000eps for us, no matter how we configure it. Maybe this is a problem of the 5.2 release?
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

No score
No answers yet
No answers on this topic

Return on Investment

AlienVault USM

  • Once you hit the 150 asset mark, you have to jump to their unlimited license. There is no middle ground. We were only 10 or so assets above the 150 so we had to chose to either not monitor those assets or pay the price of the upgrade.
  • AlienVault brings all the information to one place which makes it much quicker to track down problems.
Anonymous | TrustRadius Reviewer

ManageEngine OpManager

  • If you provide OpManager with the device credentials, it will take care of the rest. This lessens involvement in setup and decreases time to turn up.
  • OpManager is a tool that keeps you informed at any time of the day or night about the status of any device included in the library.
  • OpManager is scalable and fits perfectly to any small business or large enterprise.
Mike Maner | TrustRadius Reviewer

Screenshots

Pricing Details

AlienVault USM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

AlienVault USM Editions & Modules

Edition
Essentials$1,0751
Standard$1,6951
Premium$2,5951
  1. per month
Additional Pricing Details

ManageEngine OpManager

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$245*

* per installation

ManageEngine OpManager Editions & Modules

Edition
Standard Edition$2451
Professional Edition$3451
Enterprise Edition$11,5452
  1. for 10 devices
  2. for 250 devices
Additional Pricing Details

Rating Summary

Likelihood to Recommend

AlienVault USM
7.6
ManageEngine OpManager
8.5

Likelihood to Renew

AlienVault USM
6.5
ManageEngine OpManager

Usability

AlienVault USM
6.9
ManageEngine OpManager
9.0

Reliability and Availability

AlienVault USM
6.4
ManageEngine OpManager

Performance

AlienVault USM
7.3
ManageEngine OpManager

Support Rating

AlienVault USM
7.3
ManageEngine OpManager
9.0

In-Person Training

AlienVault USM
4.5
ManageEngine OpManager

Online Training

AlienVault USM
8.5
ManageEngine OpManager

Implementation Rating

AlienVault USM
6.4
ManageEngine OpManager

Scalability

AlienVault USM
6.3
ManageEngine OpManager

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