Altova SurveyMaker vs. Quantum Workplace Engagement Surveys and Pulses

For employee engagement, where you want to learn their complaints or business demands, Altova SurveyMaker will help you. Further, for a comprehensive market research, where clients are many and in different locations, Altova SurveyMaker will act as a suitable data collection tool. The analytical part is also well developed, as there are APIs, working in hand with the tool for reliable reporting.

Incentivized

This is well suited to give you a guideline of where your company is at and areas that can improve upon. This was our first year so I believe when we continue to use this it will show areas that we can still improve upon and areas that we have improved upon

Incentivized

• Altova SurveyMaker coordinates with APIs, and this integration is fruitful.
• The program issues real-time feedback, as it's web based.
• The tool has more than 200 templates, and they are editable.

Incentivized

• Quantum reporting was really easy to read and great for presenting to upper management.
• They also offered some great additional resources for an upcharge.
• This software is customizable to your organization, which is great.
• This software was very user-friendly for my employees completing the engagement survey.

Incentivized

• The pricing plan is not favorable to the business starters; expensive.
• The lack of a super speedy backup plan discourages us from using Altova SurveyMaker.
• The response team, like customer help, is not speedy enough.

Incentivized

• I mentioned this to them after our last survey. The first year we did the survey the Quantum Workplace site provided us with detailed information on creating improvement plans, questions for employee focus groups and best practice information. While the site still provides information on creating an action plan, they removed the other information and haven't offered any new tips in the past two years. I would like to see them bring this back and update it each year so it is fresh and provides usable action items.

Incentivized

Everything that I had expected from the survey were delivered with a few more

Incentivized

Altova SurveyMaker is an active application, giving reliable survey results, and the coordination the program has with different apps makes it stable and reliable. The templates with the application make usage possible, as they have a guide and classes are also online. Altova SurveyMaker has advanced analytical options for statistical inferences and reporting.

Incentivized

The survey is very easy to use. Our Team Members were able to take the survey via their cell phones and had little to no trouble completing them in a reasonable period of time. Our folks in the office with computer access were all surprised at how easy and smooth the process to provide feedback went and how quickly they were able to work through each question.

Incentivized

Altova SurveyMaker support is not the best, but sometimes the customer help is ready to help. I would suggest that the developer establish better means of communication between the software users and the customer help or the technical department, so that when a challenge comes, an immediate solution is found.

Incentivized

The professionals at Quantum really take the time to understand you and your organization and I think this goes a long way in rolling the product out with little to no issues. Their Customer Service Team does an outstanding job of being available or getting back to you in a very short period of time. I do not recall EVER being frustrated because I had to wait to get a question answered or could not get a question answered within a reasonable period of time.

Incentivized

Very easy system to use. I also like how you can customize your survey to work on certain areas you feel are important at the time. They also provide you with a list of questions you can select from as well as implement any custom questions you feel would be beneficial

Incentivized

Altova SurveyMaker has an incredible way of designing questionnaires, giving us the chance of collecting the exact information we want. Altova SurveyMaker has almost 200 templates, and, luckily enough, there are editable, allowing us to learn as we do business. The convenience of Altova SurveyMaker is amazing, as it supports even live surveys.

Incentivized

We selected Quantum Workplace for three primary reasons:

• Greater database of survey responses from more organizations and employees (strong benchmark universe)
• Automated tools to create department level executive summary presentations
• Prior experience with Quantum via Best Places to Work survey

And, finally, the pricing was very competitive, although not necessarily the lowest.

Incentivized

• Altova SurveyMaker acts as a major determinant of the decisions we make.
• Altova SurveyMaker effectively communicates with our customers, creating a lead or a relationship.
• Altova SurveyMaker, coordinating with different apps, ensures results we get from surveys are accurate.

Incentivized

• Much better turn-around on reporting which has led to us being able to begin follow-up steps with our employees MUCH quicker.
• Improved results analysis allowing managers to better target their efforts.
• Reporting that is consistent with our marketing brand standards so that it doesn't feel too "off the shelf".