What users are saying about
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 32 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>Score 9.5 out of 100
Based on 4 reviews and ratings
Likelihood to Recommend
Amazon Chime
Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Enrollment and Eligibility Program Manager
MetrixIQInformation Technology and Services, 11-50 employees
Livestorm
Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
Head of Client Success
CASEpeer Legal SoftwareLegal Services, 11-50 employees
Feature Rating Comparison
Performance & Compatibility of Online Events Software
Amazon Chime
8.6
Livestorm
9.5
High quality audio
Amazon Chime
8.9
Livestorm
9.0
High quality video
Amazon Chime
8.8
Livestorm
—
Low bandwidth requirements
Amazon Chime
8.4
Livestorm
—
Mobile support
Amazon Chime
8.2
Livestorm
10.0
Screen Sharing
Amazon Chime
8.6
Livestorm
—
Desktop sharing
Amazon Chime
9.2
Livestorm
—
Whiteboards
Amazon Chime
8.0
Livestorm
—
Online Meetings / Events
Amazon Chime
9.1
Livestorm
9.4
Calendar integration
Amazon Chime
9.0
Livestorm
10.0
Meeting initiation
Amazon Chime
8.8
Livestorm
—
Integrates with social media
Amazon Chime
9.5
Livestorm
—
Record meetings / events
Amazon Chime
8.8
Livestorm
7.5
Slideshows
Amazon Chime
9.3
Livestorm
10.0
Event registration
Amazon Chime
—
Livestorm
10.0
Online Events Collaboration
Amazon Chime
9.3
Livestorm
10.0
Live chat
Amazon Chime
9.1
Livestorm
—
Audience polling
Amazon Chime
9.8
Livestorm
10.0
Q&A
Amazon Chime
9.1
Livestorm
10.0
Online Events Security
Amazon Chime
9.2
Livestorm
10.0
User authentication
Amazon Chime
9.4
Livestorm
—
Participant roles & permissions
Amazon Chime
8.8
Livestorm
10.0
Confidential attendee list
Amazon Chime
9.4
Livestorm
10.0
Reporting & Analytics
Amazon Chime
—
Livestorm
10.0
Dashboards
Amazon Chime
—
Livestorm
10.0
Data exportability
Amazon Chime
—
Livestorm
10.0
Online Events Marketing
Amazon Chime
—
Livestorm
10.0
Branding options
Amazon Chime
—
Livestorm
10.0
Integration to Marketing Automation
Amazon Chime
—
Livestorm
10.0
Pros
Amazon Chime
- Connectivity reliability was a key buying factor for my organization.
- We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
- Implementation across our organization was a quick turnaround due to good customer service from the supplier.

Verified User
Team Lead in Sales
Computer Software Company, 51-200 employeesLivestorm
- Very intuitive to use and easy to customize.
- Excellent customer service.
- Lots of good data for analytics.
- Participants do not need to download anything.
- Feedback and recommendations are acted on.
- Easy to logistical information on registrants and attendees.
- Supports integrations.
Managing Engineer
The Madison GroupPlastics, 11-50 employees
Cons
Amazon Chime
- I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.

Verified User
Director in Other
Insurance Company, 51-200 employeesLivestorm
- It would be helpful to have higher quality replays
Marketing Manager
Cordial Inc.Internet, 11-50 employees
Usability
Amazon Chime
No score
No answers yet
No answers on this topic
Livestorm
Livestorm 9.0
Based on 2 answers
Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
Head of Client Success
CASEpeer Legal SoftwareLegal Services, 11-50 employees
Support Rating
Amazon Chime
Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Verified User
Employee in Marketing
Marketing & Advertising Company, 1-10 employeesLivestorm
Livestorm 10.0
Based on 2 answers
The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
Managing Engineer
The Madison GroupPlastics, 11-50 employees
Alternatives Considered
Amazon Chime
Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.

Verified User
Analyst in Information Technology
Education Management Company, 10,001+ employeesLivestorm
No answers on this topic
Return on Investment
Amazon Chime
- Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
- Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
- I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.

Verified User
C-Level Executive in Corporate
Hospital & Health Care Company, 11-50 employeesLivestorm
- It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Marketing Manager
Cordial Inc.Internet, 11-50 employees
Screenshots
Pricing Details
Amazon Chime
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Amazon Chime Editions & Modules
Edition
Meetings - Basic | Free |
---|---|
Meetings - Pro | 3.002 |
Business Calling - Inbound | $0.0022163 |
Business Calling - Outbound | Country Dependent3 |
Business Calling - Receive Text | Free4 |
Business Calling - Send Text | Country Dependent |
Business Calling - Phone Numbers | 1.006 |
- *per user per day
- per minute
- US Only
- per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per monthLivestorm
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Livestorm Editions & Modules
Edition
Webinar Basic | $0.001 |
---|---|
Webinar Premium | $99.002 |
Meet Basic | $0.003 |
Meet Premium | $31.004 |
Enterprise | Contact sales5 |
- A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
- A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
- Limited Instant and Scheduled Meetings for up to four participants
- Full features for Instant and Scheduled Meetings.
- An enterprise-grade experience with premium service.