What users are saying about
32 Ratings
4 Ratings
32 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 9.5 out of 100

Likelihood to Recommend

Amazon Chime

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.
Emma McCarthy | TrustRadius Reviewer

Livestorm

Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.
Jaclyn Kafesjian | TrustRadius Reviewer

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Amazon Chime
8.6
Livestorm
9.5
High quality audio
Amazon Chime
8.9
Livestorm
9.0
High quality video
Amazon Chime
8.8
Livestorm
Low bandwidth requirements
Amazon Chime
8.4
Livestorm
Mobile support
Amazon Chime
8.2
Livestorm
10.0

Screen Sharing

Amazon Chime
8.6
Livestorm
Desktop sharing
Amazon Chime
9.2
Livestorm
Whiteboards
Amazon Chime
8.0
Livestorm

Online Meetings / Events

Amazon Chime
9.1
Livestorm
9.4
Calendar integration
Amazon Chime
9.0
Livestorm
10.0
Meeting initiation
Amazon Chime
8.8
Livestorm
Integrates with social media
Amazon Chime
9.5
Livestorm
Record meetings / events
Amazon Chime
8.8
Livestorm
7.5
Slideshows
Amazon Chime
9.3
Livestorm
10.0
Event registration
Amazon Chime
Livestorm
10.0

Online Events Collaboration

Amazon Chime
9.3
Livestorm
10.0
Live chat
Amazon Chime
9.1
Livestorm
Audience polling
Amazon Chime
9.8
Livestorm
10.0
Q&A
Amazon Chime
9.1
Livestorm
10.0

Online Events Security

Amazon Chime
9.2
Livestorm
10.0
User authentication
Amazon Chime
9.4
Livestorm
Participant roles & permissions
Amazon Chime
8.8
Livestorm
10.0
Confidential attendee list
Amazon Chime
9.4
Livestorm
10.0

Reporting & Analytics

Amazon Chime
Livestorm
10.0
Dashboards
Amazon Chime
Livestorm
10.0
Data exportability
Amazon Chime
Livestorm
10.0

Online Events Marketing

Amazon Chime
Livestorm
10.0
Branding options
Amazon Chime
Livestorm
10.0
Integration to Marketing Automation
Amazon Chime
Livestorm
10.0

Pros

Amazon Chime

  • Connectivity reliability was a key buying factor for my organization.
  • We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
  • Implementation across our organization was a quick turnaround due to good customer service from the supplier.
Anonymous | TrustRadius Reviewer

Livestorm

  • Very intuitive to use and easy to customize.
  • Excellent customer service.
  • Lots of good data for analytics.
  • Participants do not need to download anything.
  • Feedback and recommendations are acted on.
  • Easy to logistical information on registrants and attendees.
  • Supports integrations.
Melissa Kurtz | TrustRadius Reviewer

Cons

Amazon Chime

  • I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.
Anonymous | TrustRadius Reviewer

Livestorm

  • It would be helpful to have higher quality replays
Corey Haines | TrustRadius Reviewer

Usability

Amazon Chime

No score
No answers yet
No answers on this topic

Livestorm

Livestorm 9.0
Based on 2 answers
Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.
Jaclyn Kafesjian | TrustRadius Reviewer

Support Rating

Amazon Chime

Amazon Chime 8.3
Based on 16 answers
They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.
Anonymous | TrustRadius Reviewer

Livestorm

Livestorm 10.0
Based on 2 answers
The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help
Melissa Kurtz | TrustRadius Reviewer

Alternatives Considered

Amazon Chime

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.
Anonymous | TrustRadius Reviewer

Livestorm

No answers on this topic

Return on Investment

Amazon Chime

  • Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
  • Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
  • I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.
Anonymous | TrustRadius Reviewer

Livestorm

  • It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.
Corey Haines | TrustRadius Reviewer

Screenshots

Pricing Details

Amazon Chime

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Chime Editions & Modules

Edition
Meetings - BasicFree
Meetings - Pro3.002
Business Calling - Inbound$0.0022163
Business Calling - OutboundCountry Dependent3
Business Calling - Receive TextFree4
Business Calling - Send TextCountry Dependent
Business Calling - Phone Numbers1.006
  1. *per user per day
  2. per minute
  3. US Only
  4. per number per month, US Only
Additional Pricing Details
*up to $15.00 per user per month

Livestorm

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Livestorm Editions & Modules

Edition
Webinar Basic$0.001
Webinar Premium$99.002
Meet Basic$0.003
Meet Premium$31.004
EnterpriseContact sales5
  1. A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
  2. A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
  3. Limited Instant and Scheduled Meetings for up to four participants
  4. Full features for Instant and Scheduled Meetings.
  5. An enterprise-grade experience with premium service.
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Amazon Chime
8.6
Livestorm
9.5

Usability

Amazon Chime
Livestorm
9.0

Support Rating

Amazon Chime
8.3
Livestorm
10.0

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