Amazon Chime vs Livestorm

Likelihood to Recommend

Amazon Chime is a superior alternative to other free video conference/conference call programs. The call and video quality are great, and you can have multiple participants on both video and call. It's well suited for an organization that wants an affordable option for video and conference calls, but may not be appropriate for organizations with limited budgets or those who do very little conferencing.

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Emma McCarthy

Enrollment and Eligibility Program Manager

MetrixIQInformation Technology and Services, 11-50 employees

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Livestorm is well suited to use when you need to reach a group of more than ten people. It wouldn't be a good solution if you wanted interaction from the audience in more than the form of chat.

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Jaclyn Kafesjian

Head of Client Success

CASEpeer Legal SoftwareLegal Services, 11-50 employees

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Feature Rating Comparison

Amazon Chime

Livestorm

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Amazon Chime

Livestorm

Desktop sharing

Whiteboards

Amazon Chime

Livestorm

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Event registration

Amazon Chime

Livestorm

Live chat

Audience polling

Q&A

Amazon Chime

Livestorm

User authentication

Participant roles & permissions

Confidential attendee list

Amazon Chime

Livestorm

Dashboards

Data exportability

Amazon Chime

Livestorm

Branding options

Integration to Marketing Automation

Pros

Connectivity reliability was a key buying factor for my organization.
We integrated Amazon Chime with our CRM making the call and recording process seamless for all of our sales reps.
Implementation across our organization was a quick turnaround due to good customer service from the supplier.

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Verified User

Team Lead in Sales

Computer Software Company, 51-200 employees

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Very intuitive to use and easy to customize.
Excellent customer service.
Lots of good data for analytics.
Participants do not need to download anything.
Feedback and recommendations are acted on.
Easy to logistical information on registrants and attendees.
Supports integrations.

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Melissa Kurtz

Managing Engineer

The Madison GroupPlastics, 11-50 employees

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Cons

I would like to see a feature to allow people to pre-register for web-conferencing. There has been at least one incident in which no one showed up to a webinar. I don't know if no one intended to join, if something was wrong with the invitation, or if there was user error on the organizer's end.

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Verified User

Director in Other

Insurance Company, 51-200 employees

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It would be helpful to have higher quality replays

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Corey Haines

Marketing Manager

Cordial Inc.Internet, 11-50 employees

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Usability

No score

No answers yet

No answers on this topic

Livestorm 9.0

Based on 2 answers

Making sure the permission settings for your camera, microphone or browser can sometimes be tricky. If we have a guest, we always have to double-check these. It's also not super intuitive that you need to "Get on Stage" from the webinar page.

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Jaclyn Kafesjian

Head of Client Success

CASEpeer Legal SoftwareLegal Services, 11-50 employees

View all 2 answers on this topic

Support Rating

Amazon Chime 8.3

Based on 16 answers

They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

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Verified User

Employee in Marketing

Marketing & Advertising Company, 1-10 employees

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Livestorm 10.0

Based on 2 answers

The customer service representatives are extremely attentive. They do an excellent job of trying to understand the scope of the issue and follow it through until it has been resolved. When I have provided them with recommendations for improvement they have taken them to heart and many times implemented them. I trust that if I ever have a problem they will be there to help

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Melissa Kurtz

Managing Engineer

The Madison GroupPlastics, 11-50 employees

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Alternatives Considered

Amazon's Chime is lightweight and has easy integrations with Slack. Cloud Trail has good call reports, doesn't take time to load compared to other products that I have tried. Its APIs exposed by Amazon are really helpful to customize. The shift from one user to another for screen sharing, remote control work with no hindrances.

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Verified User

Analyst in Information Technology

Education Management Company, 10,001+ employees

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No answers on this topic

Return on Investment

Anytime that my teams do not have to have that frustrating first 5 minutes of a call asked if everyone can hear and are you on, makes life so much better and starts the meeting off on a positive note.
Knowing that Chime is very reliable, domestic and international, gives me some peace of mind that my teams and I are in good hands. Communication is vital for our business and I feel confident in Chime.
I would like our company as a whole using the same vendor for online conferences. We constantly try to streamline our vendor list, but I do understand the interface criticism. Amazon has never been known for its design aesthetic and user experience.

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Verified User

C-Level Executive in Corporate

Hospital & Health Care Company, 11-50 employees

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It's been great! It's the very bottom of the funnel for us so it helps accelerate leads and create opportunities.

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Corey Haines

Marketing Manager

Cordial Inc.Internet, 11-50 employees

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Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Amazon Chime Editions & Modules

Edition

Meetings - Basic	Free
Meetings - Pro	3.00²
Business Calling - Inbound	$0.002216³
Business Calling - Outbound	Country Dependent³
Business Calling - Receive Text	Free⁴
Business Calling - Send Text	Country Dependent
Business Calling - Phone Numbers	1.00⁶

*per user per day
per minute
US Only
per number per month, US Only

Additional Pricing Details

*up to $15.00 per user per month

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Livestorm Editions & Modules

Edition

Webinar Basic	$0.00¹
Webinar Premium	$99.00²
Meet Basic	$0.00³
Meet Premium	$31.00⁴
Enterprise	Contact sales⁵

A free plan to discover Livestorm. All features included, such as unlimited webinars and instant meetings. Up to 20 minutes per webinar and up to 10 registrants per webinar.
A premium experience with removed limitations to get the full benefits of Livestorm for up to 100 seats. + $99 to add 250 seats, + $209 to add 1,000 seats.
Limited Instant and Scheduled Meetings for up to four participants
Full features for Instant and Scheduled Meetings.
An enterprise-grade experience with premium service.

Additional Pricing Details

—

Rating Summary

Amazon Chime

Livestorm

Amazon Chime

Livestorm

Amazon Chime

Livestorm

Likelihood to Recommend

Amazon Chime

Livestorm

Feature Rating Comparison

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Desktop sharing

Whiteboards

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Event registration

Live chat

Audience polling

Q&A

User authentication

Participant roles & permissions

Confidential attendee list

Dashboards

Data exportability

Branding options

Integration to Marketing Automation

Pros

Amazon Chime

Livestorm

Cons

Amazon Chime

Livestorm

Usability

Amazon Chime

Livestorm

Support Rating

Amazon Chime

Livestorm

Alternatives Considered

Amazon Chime

Livestorm

Return on Investment

Amazon Chime

Livestorm

Screenshots

Amazon Chime

Livestorm

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Amazon Chime Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Livestorm Editions & Modules

Edition

Additional Pricing Details

Rating Summary

Add comparison