Likelihood to Recommend Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and
Dropbox offer similar services at similar prices, but offer far better interfaces for file management.
Read full review For any Managed Service Provider (MSP) that offers backups services to its clients, Cloudberry MBS is a winning solution. It is fast, powerful, flexible and priced to provide room for decent profit margins for the MSP. MSP's that handle clients so large that they need Appliance-based backups and recovery will need more sophisticated (read pricier) solutions, but for the vast majority of customers that have 1-10 servers, CloudberryLab MBS is an excellent solution.
Read full review Pros Amazon Drive automatically detects photos and videos in specific folders (that you choose). It will add them to Drive without any action from me. There is a desktop app where you can access all of your files (in addition to web-based access). Read full review Great management panel from the web. You can add and configure existing backup plans without access to the endpoint server. You can limit cloud usage for customers and servers. You can transfer entire servers or virtual machines to cloud. You can backup files, disks, or virtual machines to local and cloud locations. Read full review Cons Less storage than Google Drive, Google offers 15GB of free space - vs. Amazon's 5GB. Also, unlike with Google Drive, you can't back up your work with Amazon Drive ( I also use Google Drive, since I have a Gmail account). A lot more expensive than Google Drive, which is 1.99/month...but they are more in line with Dropbox pricing. Read full review Message errors are hard to understand Should add a general interface to manage all accounts, not a specific interface for every account. The new backup formats enhancements should be available for all cloud storage companies. More focus with Wasabi would be great because of their focus on storage and low prices. Read full review Likelihood to Renew I love Cloudberry. I am using it at three different sites to backup their mission critical file servers and it works great. It is a very cost effective backup solution that is easy to setup and use and the support is also very good. I would recommend it to anyone that needs a good backup solution for their business.
Read full review Usability The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!
Read full review The screens are very easy to understand and very detailed. I have not had any issues finding what I was looking for or understanding what options to use to create my backups. Cloudberry has a simple easy to use interface that is well designed and the documentation is excellent compared to some other backup software I have used in the past.
Read full review Performance It is safe but has little added value.
Read full review Support Rating Overall great software to use for file share, storage, and collaboration. Its security is great and the user management is spot on. The only thing that makes me dock it a point is that the device management as a subset of user management is kind of clunky. It hasn't been an issue yet, but it could compromise security in the future. Overall, would recommend
Read full review I have not had to reach out to their support. However, when we were elvaluating options and looking at MSP360, their reps did a great job. They were able to answer our questions quickly, andf had a real understanding of their product and all the ways that it could be deployed.
Read full review Implementation Rating Easy and successful implementation and the results have been very good with no issues since the install and go live. I highly recommend Cloudberry Backup software to anyone needing an easy to install, setup and manage backup solution. Excellent product with great features and reliability at a very good price point.
Read full review Alternatives Considered Amazon Drive Cloud has the advantage of being backed by one of the companies that has had the highest growth in recent years: Amazon. That gives us security and has been the main reason for us to trust this product. We believe that the security systems of this company are good enough to be quiet while our files are stored on their servers
Read full review We have looked into other backup providers, but it has all come down to value for the dollar. While some providers are more polished or have better name brand recognition, MSP360 has all the core components and is just as strong of a platform for considerably fewer investment costs. MSP360 is also much more MSP centric in that they allow MSPs to operate with reselling the platform without breaking the bank and being much more competitive to prospective clients than the other larger backup providers.
Read full review Return on Investment It slowed us down at first since we went from purely agile to document based then agile. It is easy to use so even non-developers can access code snippets which they wouldn't know how to access on github. It has a lot of features we don't have a use for in our business. Read full review Since switching from Mozy Pro to Cloudberrylab four years ago, our ROI has been extremely positive. The reliability of the product has improved significantly such that we do not need to dedicate much staff time to monitor/manage the backups on a daily basis. By designating a backup specialist within our organization tasked with keeping up with the latest features, testing restores, and fixing any issues that arise with client backups, we have a high level of efficiency and can respond to restore requests in a very short timeframe. We have been able to lower the per GB price to our customers and still maintain our overall profitability for our backup service Read full review ScreenShots MSP360 Managed Backup Screenshots