Amazon CloudWatch vs. Kaseya VSA

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amazon CloudWatch
Score 8.3 out of 10
N/A
Amazon CloudWatch is a native AWS monitoring tool for AWS programs. It provides data collection and resource monitoring capabilities.
$0
per canary run
Kaseya VSA
Score 8.2 out of 10
N/A
Kaseya Virtual System Administrator (VSA) is a cloud-based Remote Monitoring and Management software. VSA unifies the monitoring of system infrastructure and endpoints and is designed for use by IT teams and MSP’s. It offers a robust crowd-source automation scripts library, as well as antivirus and malware capabilities with real-time threat alerts.N/A
Pricing
Amazon CloudWatchKaseya VSA
Editions & Modules
Canaries
$0.0012
per canary run
Logs - Analyze (Logs Insights queries)
$0.005
per GB of data scanned
Over 1,000,000 Metrics
$0.02
per month
Contributor Insights - Matched Log Events
$0.02
per month per one million log events that match the rule
Logs - Store (Archival)
$0.03
per GB
Next 750,000 Metrics
$0.05
per month
Next 240,000 Metrics
$0.10
per month
Alarm - Standard Resolution (60 Sec)
$0.10
per month per alarm metric
First 10,000 Metrics
$0.30
per month
Alarm - High Resolution (10 Sec)
$0.30
per month per alarm metric
Alarm - Composite
$0.50
per month per alarm
Logs - Collect (Data Ingestion)
$0.50
per GB
Contributor Insights
$0.50
per month per rule
Events - Custom
$1.00
per million events
Events - Cross-account
$1.00
per million events
CloudWatch RUM
$1
per 100k events
Dashboard
$3.00
per month per dashboard
CloudWatch Evidently - Events
$5
per 1 million events
CloudWatch Evidently - Analysis Units
$7.50
per 1 million analysis units
No answers on this topic
Offerings
Pricing Offerings
Amazon CloudWatchKaseya VSA
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsWith Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.
More Pricing Information
Community Pulse
Amazon CloudWatchKaseya VSA
Top Pros
Top Cons
Features
Amazon CloudWatchKaseya VSA
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
Amazon CloudWatch
-
Ratings
Kaseya VSA
5.3
12 Ratings
34% below category average
Remote monitoring00 Ratings5.812 Ratings
Network device monitoring00 Ratings5.312 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
Amazon CloudWatch
-
Ratings
Kaseya VSA
7.3
11 Ratings
1% below category average
Patch Management00 Ratings7.411 Ratings
Policy-based automation00 Ratings8.911 Ratings
Best Alternatives
Amazon CloudWatchKaseya VSA
Small Businesses
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Score 8.5 out of 10
Panda Systems Management
Panda Systems Management
Score 9.4 out of 10
Medium-sized Companies
IBM Instana
IBM Instana
Score 8.9 out of 10
NinjaOne
NinjaOne
Score 9.2 out of 10
Enterprises
GitLab
GitLab
Score 8.9 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Amazon CloudWatchKaseya VSA
Likelihood to Recommend
8.5
(38 ratings)
9.5
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Support Rating
8.4
(8 ratings)
5.5
(8 ratings)
User Testimonials
Amazon CloudWatchKaseya VSA
Likelihood to Recommend
Amazon AWS
Cloud watch is great and essential if you decide to invest in AWS and have any need to monitor the health of all aspects of your VPC resources, or at the organizational level (multiple accounts). Another benefit of the service is constant upgrades at no additional costs; the software evolves to develop modules and interface improvements. For first-time users in AWS, this is going to take a bit to understand, so the learning curve to this metrics environment can seem overwhelming at first glance/use.
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Kaseya
If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not. Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
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Pros
Amazon AWS
  • It provides lot many out of the box dashboard to observe the health and usage of your cloud deployments. Few examples are CPU usage, Disk read/write, Network in/out etc.
  • It is possible to stream CloudWatch log data to Amazon Elasticsearch to process them almost real time.
  • If you have setup your code pipeline and wants to see the status, CloudWatch really helps. It can trigger lambda function when certain cloudWatch event happens and lambda can store the data to S3 or Athena which Quicksight can represent.
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Kaseya
  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
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Cons
Amazon AWS
  • Memory metrics on EC2 are not available on CloudWatch. Depending on workloads if we need visibility on memory metrics we use Solarwinds Orion with the agent installed. For scalable workloads, this involves customization of images being used.
  • Visualization out of the box. But this can easily be addressed with other solutions such as Grafana.
  • By design, this is only used for AWS workloads so depending on your environment cannot be used as an all in one solution for your monitoring.
Read full review
Kaseya
  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
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Likelihood to Renew
Amazon AWS
No answers on this topic
Kaseya
Excellent product with easy learning curve
Read full review
Support Rating
Amazon AWS
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
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Kaseya
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
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Alternatives Considered
Amazon AWS
I believe that CloudWatch is a better solution to use with AWS services and resources in terms of cost and ease of integration with AWS infrastructure services. But keep in mind that Elasticsearch is better at aggregating application-level metrics. We chose CloudWatch because of its capabilities to integrate and monitor AWS services in almost real-time.
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Kaseya
There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
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Return on Investment
Amazon AWS
  • We were able to set up log streaming, retention, and simple downtime alerts within a few hours, having no prior experience with CloudWatch, freeing up our engineers to focus on more important business goals.
  • CloudWatch log groups have made it relatively easy to detect and diagnose issues in production by allowing us to aggregate logs across servers, correlate failures, isolate misbehaving servers, etc. Thanks to CloudWatch, we are generally able to identify, understand and mitigate most production fires within 10-15 minutes.
  • Choosing CloudWatch to manage log aggregation has saved us quite a bit of time and money over the past year. Generally, 3rd-party log aggregation solutions tend to get quite expensive unless you self-host, in which case you typically need to spend a fair amount of time setting up, maintaining, and monitoring these services.
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Kaseya
  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
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ScreenShots

Amazon CloudWatch Screenshots

Screenshot of How Amazon CloudWatch works - high-level overviewScreenshot of CloudWatch Application MonitoringScreenshot of CloudWatch ServiceLens and Contributor Insights - expedite resolution timeScreenshot of Improve Observability with Amazon CloudWatchScreenshot of Visual overview of Amazon CloudWatch