What users are saying about
84 Ratings
142 Ratings
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Score 8.8 out of 100
84 Ratings
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Score 7.3 out of 100

Attribute Ratings

  • Amazon CloudWatch is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.9

Amazon CloudWatch

89%
40 Ratings
7.4

Kaseya VSA

74%
28 Ratings

Likelihood to Renew

Amazon CloudWatch

N/A
0 Ratings
10.0

Kaseya VSA

100%
1 Rating

Support Rating

8.0

Amazon CloudWatch

80%
14 Ratings
6.8

Kaseya VSA

68%
15 Ratings

Likelihood to Recommend

Amazon CloudWatch

Cloud watch is great and essential if you decide to invest in AWS and have any need to monitor the health of all aspects of your VPC resources, or at the organizational level (multiple accounts). Another benefit of the service is constant upgrades at no additional costs; the software evolves to develop modules and interface improvements. For first-time users in AWS, this is going to take a bit to understand, so the learning curve to this metrics environment can seem overwhelming at first glance/use.
Rob Domenico | TrustRadius Reviewer

Kaseya VSA

If the software functioned as it was intended, it would be probably a 7 out of 10. It lacks the majority of customization that SolarWinds N-central supplies, but also supports some customization that other solutions we have tried do not.Again, if the software didn't consistently break, the ability to implement automated scripting via PowerShell and the capacity to manage 10+ endpoints at once in different windows is great.
Ben Blissett | TrustRadius Reviewer

Pros

Amazon CloudWatch

  • It provides lot many out of the box dashboard to observe the health and usage of your cloud deployments. Few examples are CPU usage, Disk read/write, Network in/out etc.
  • It is possible to stream CloudWatch log data to Amazon Elasticsearch to process them almost real time.
  • If you have setup your code pipeline and wants to see the status, CloudWatch really helps. It can trigger lambda function when certain cloudWatch event happens and lambda can store the data to S3 or Athena which Quicksight can represent.
Apurv Doshi | TrustRadius Reviewer

Kaseya VSA

  • Being able to see systems that are not within the local network allows us to be able to troubleshoot and work with the end users no matter where they are or where we are as it is cloud based.
  • Several functions can be "automated" so staff do not have to keep going back and scanning for updates, push Windows updates and or push sensor updates.
  • VSA offers a variety of system information about all of the assets that have the endpoints installed on them so we can easily see the system specs without having to actually connect to them and pull up the SysInfo on each unit.
Allan Eisenhauer | TrustRadius Reviewer

Cons

Amazon CloudWatch

  • Memory metrics on EC2 are not available on CloudWatch. Depending on workloads if we need visibility on memory metrics we use Solarwinds Orion with the agent installed. For scalable workloads, this involves customization of images being used.
  • Visualization out of the box. But this can easily be addressed with other solutions such as Grafana.
  • By design, this is only used for AWS workloads so depending on your environment cannot be used as an all in one solution for your monitoring.
Anonymous | TrustRadius Reviewer

Kaseya VSA

  • Support - Like all other competitors support is OK but the product is robust enough to reduce support requirements.
  • Customer Service - another team that is a bit poor especially when the issue involves multiple departments. Otherwise, the direct rep is very friendly and professional.
Richard Trivedi | TrustRadius Reviewer

Pricing Details

Amazon CloudWatch

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$0.0,012 per canary run

Amazon CloudWatch Editions & Modules

Edition
First 10,000 Metrics$0.301
Next 240,000 Metrics$0.101
Next 750,000 Metrics$0.051
Over 1,000,000 Metrics$0.021
Dashboard$3.002
Alarm - Standard Resolution (60 Sec)$0.103
Alarm - High Resolution (10 Sec)$0.303
Alarm - Composite$0.504
Logs - Collect (Data Ingestion)$0.505
Logs - Store (Archival)$0.035
Logs - Analyze (Logs Insights queries)$0.0056
Events - Custom$1.007
Events - Cross-account$1.007
Contributor Insights$0.508
Contributor Insights - Matched Log Events$0.029
Canaries$0.001210
CloudWatch Evidently - Events$511
CloudWatch Evidently - Analysis Units$7.5012
CloudWatch RUM$113
  1. per month
  2. per month per dashboard
  3. per month per alarm metric
  4. per month per alarm
  5. per GB
  6. per GB of data scanned
  7. per million events
  8. per month per rule
  9. per month per one million log events that match the rule
  10. per canary run
  11. per 1 million events
  12. per 1 million analysis units
  13. per 100k events
Additional Pricing Details
With Amazon CloudWatch, there is no up-front commitment or minimum fee; you simply pay for what you use. You will be charged at the end of the month for your usage.

Kaseya VSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Kaseya VSA Editions & Modules

Additional Pricing Details

Likelihood to Renew

Amazon CloudWatch

No score
No answers yet
No answers on this topic

Kaseya VSA

Kaseya VSA 10.0
Based on 1 answer
Excellent product with easy learning curve
Anonymous | TrustRadius Reviewer

Support Rating

Amazon CloudWatch

Amazon CloudWatch 8.0
Based on 14 answers
Support is effective, and we were able to get any problems that we couldn't get solved through community discussion forums solved for us by the AWS support team. For example, we were assisted in one instance where we were not sure about the best metrics to use in order to optimize an auto-scaling group on EC2. The support team was able to look at our metrics and give a useful recommendation on which metrics to use.
Ramindu Deshapriya | TrustRadius Reviewer

Kaseya VSA

Kaseya VSA 6.8
Based on 15 answers
It was lots of back and forth email communication whenever I tried to solve my connection issues. I would send them detailed logs of the date, time, computer, and more of when I was experiencing connection issues. All I would get is an email back a few days later saying that they didn't find an issue in the service
Anonymous | TrustRadius Reviewer

Alternatives Considered

Amazon CloudWatch

Amazon CloudWatch is efficient, reliable and has a high speed response as compared to its competitors and it maximizes an application's life at the same time giving you the best load balance and storage, the services that Amazon CloudWatch provides are way better and cheaper for the prices attached to them.
muphulusi dzivhani | TrustRadius Reviewer

Kaseya VSA

There are other products that do some of what Kaseya does, but I've not personally worked with another product that does everything Kaseya does. Sure there are plenty of remote control products, but products that do as much as Kaseya are few and far between. Hard to go wrong with the sheer scope of functionality!
Racey Cave | TrustRadius Reviewer

Return on Investment

Amazon CloudWatch

  • We were able to set up log streaming, retention, and simple downtime alerts within a few hours, having no prior experience with CloudWatch, freeing up our engineers to focus on more important business goals.
  • CloudWatch log groups have made it relatively easy to detect and diagnose issues in production by allowing us to aggregate logs across servers, correlate failures, isolate misbehaving servers, etc. Thanks to CloudWatch, we are generally able to identify, understand and mitigate most production fires within 10-15 minutes.
  • Choosing CloudWatch to manage log aggregation has saved us quite a bit of time and money over the past year. Generally, 3rd-party log aggregation solutions tend to get quite expensive unless you self-host, in which case you typically need to spend a fair amount of time setting up, maintaining, and monitoring these services.
Brian Dentino | TrustRadius Reviewer

Kaseya VSA

  • It has increased the efficiency of operational tasks for our technicians
  • It has change the speed at which we are able to deploy updates and software patches
  • It caused us to spend additional money on more security tools due to concern from breaches
Anonymous | TrustRadius Reviewer

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