What users are saying about
Top Rated
159 Ratings
Top Rated
159 Ratings
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Score 8.3 out of 101
27 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

Appian

You name a process that needs to be repeatable and requires interaction between multiple people or groups Appian should be considered. I have not found a situation that Appian could not perform. Are there better applications in some instances? Sure, but Appian can integrate with those applications and provide data and reporting of those applications.
Helmut Arnold profile photo

Microsoft BizTalk

BizTalk fits perfectly in our environment. While the quantity of work is rising, the tech-department is not growing :(
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Pros

  • Repeatable process. Once implemented in Appian, you have an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.
  • Great integration with other applications. Appian allows you to integrate with many other applications to provide a seamless process flow.
  • Reporting capability. Appian has the ability to report on information from any connected system to provide real-time data. Very nice graphical and textual reports can be created.
  • Sites. The ability to create a place for a user to be able to perform their required job without having to see all of the other applications, reports and records. This allows a very focused approach for a user to interact with the system.
Helmut Arnold profile photo
  • BizTalk uses Microsoft Visual Studio as the IDE (integrated development environment) tool, and it's very easy to use.
  • The orchestration engine of BizTalk addresses resource issue very well for long-running business processes by dehydrating and rehydrating orchestration instances.
  • BizTalk is very easy to integrate if the development is mainly on the Microsoft software family.
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Cons

  • Even if Appian is working a lot on it, it should improve the low-coding features.
  • Improvement of the form design not using sail.
  • Foster the connection for different customers, all of them using Appian. Having a process across companies and not only offices could be great.
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  • BizTalk mainly used in a publish-subscribe pattern, it has toolkits from ESB (Enterprise Services Bus), but it's not as good as other native ESB systems.
  • BizTalk didn't provide many native adapters and it needs to be made by a developer or bought from a third party, like Amazon S3 adapter or SMS adapter.
  • BizTalk only supports JSON in the latest version 2013 R2, and it needs to transform JSON to XML for internal mail box use and then transform from XML back to JSON.
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Likelihood to Renew

Appian9.5
Based on 11 answers
The renewal doesn't come down to me, but I know the team that does this does want to renew it
William Arends profile photo
No score
No answers yet
No answers on this topic

Usability

Appian8.8
Based on 28 answers
I think anyone should be able to use the product. It doesn't take a programmer to use it even though I am a programmer and it did help me to understand things quickly, it isn't a requirement and most people who are able to understand basic workflow concepts can pick up the product easily.
Galen Chock profile photo
No score
No answers yet
No answers on this topic

Support

Appian8.4
Based on 52 answers
They are prompt in their responses, and helpful in finding the root cause of issues, although I think if Appian could provide a better tool to debug code it will reduce the need for support in general.
Mina Labib profile photo
No score
No answers yet
No answers on this topic

In-Person Training

Appian9.0
Based on 1 answer
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
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No score
No answers yet
No answers on this topic

Online Training

Appian10.0
Based on 1 answer
Really great training platform. Very visual and easy to use.
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No score
No answers yet
No answers on this topic

Alternatives Considered

In additional to Appian, we evaluated SalesForces and K2. Both either did not handle the use case complexity we needed to address or had issues with deployment/maintenance/regression test issues.
Joy Kongkitisupchai profile photo
We did look at Jitterbit dataloader from Salesforce.com. Jitterbit seems like a pretty decent solution if you are doing a lot of uploads into Salesforce.com. However, its not nearly as flexible as Microsoft Biztalk is. Biztalk allows you to create any type of custom solution you wish, whereas Jitterbit is much more limited.
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Return on Investment

  • Appian is an accelerator for us. We don't need to build in the business process management in house.
Joy Kongkitisupchai profile photo
  • If the Microsoft SQL Server database is used as well as other Microsoft applications, then BizTalk will be a good tool to add.
  • Many .NET developers are available in the market if there is a requirement to use it to develop a BizTalk Server rapidly.
  • If the organization is focused on open source tools or Java family, BizTalk may be not a good choice.
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Screenshots

Pricing Details

Appian

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appian More Information

Microsoft BizTalk

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Microsoft BizTalk More Information