What users are saying about

Coupa

18 Ratings

Ariba Procurement

79 Ratings
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Score 7.8 out of 101

Coupa

18 Ratings
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Score 7.9 out of 101

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Likelihood to Recommend

Ariba Procurement

Ariba Procurement is an end to end product cloud-based product. With this tool, we can collaborate and share internally, collaborate and share with suppliers on a single platform, track events and get alerts – this feature is useful for risk management. On the other hand, there is no hesitation to recommend this product.
Prabhjyot Singh profile photo

Coupa

Our main goals were to drive value by focusing on adoption by all, increased visibility in spend, and compliance. Coupa is very easy to use and does not feel like an ERP. Our end users like the easy to use, intuitive interface. A side benefit that we have experienced is that we were able to get rid of a shadow system that our IT department was using to track spending. They are able to use Coupa to track committed and actual spend and reconcile it their budgets and forecasts.
JR Miller profile photo

Pros

  • It supports strategic solutions such as request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) as well as e-auction services.
  • A cloud-based spend management software solution designed to help companies control spending and achieve goals.
  • It helps in selection and ordering, purchase order approval and delivery and billing.
Prabhjyot Singh profile photo
  • Coupa is easy to use, however, we had to teach our end users about procurement. They are not used to conducting an RFP, onboarding a supplier, or preparing a PO. This is the change management that our employees had to be prepared to understand. The Shelby Group helped us with the implementation.
  • The hardest part was the integration between NetSuite and Coupa. We wanted to have a dynamic tight integration between the two solutions. If we adjusted the chart of accounts or added a new supplier we wanted it to be able to done in both systems and be available immediately in both systems. We used a partner called SuiteSkies to accomplish this dynamic integration.
  • We’ve been able to manage the implementation and maintenance with a very lean IT group.
JR Miller profile photo

Cons

  • Ariba Procurement could be more user-friendly. Currently, it requires at least 1-hour to train external users to enter their own invoices in the system.
  • Ariba Procurement could improve on the eSourcing module, making it simpler for suppliers to gain access and participate in the events.
  • Ariba Procurement could improve the SAP > Ariba communication. Certain actions done in SAP are not communicated back to Ariba.
  • The Credit Memo process could improve. When credits are created (CM-CWT) they are reflected in Ariba, but SAP does not fund the actual order.
Adriana Paez profile photo
  • Coupa's UI is not intuitive
  • Coupa has far too many notification options for users to manage
  • Coupa's support is extremely limited and slow
Tolulope Lawal profile photo

Alternatives Considered

Ariba is a cloud-based sourcing and procurement system. It supports strategic solutions such as a request for information (RFI), request for proposal (RFP), and request for quotation (RFQ) as well as e-auction services. A cloud-based spend management software solution designed to help companies control spending and achieve goals. Precoro is a customization and simple spend and supplier relationship management software which provides purchase-to-pay and spend analytics for SMBs. It helps in selection and ordering, purchase order approval and delivery and billing.
Prabhjyot Singh profile photo
Coupa fits within our desire to have best of breed systems delivering value to our organization. We generally work with true cloud providers that are available anytime, anywhere for our mobile workforce. We are pleased that Coupa is in our lineup of service solutions.
JR Miller profile photo

Return on Investment

  • It's helped in reducing supply chain operational costs.
  • Positive: It's cut down on unintended cash flows having a better and formalized payment terms.
  • Positive: It controls unnecessary spending and improve transparency. Now suppliers who cannot meet up with demands are easily disqualified from the process. Also helping to stick with just your preferred specs.
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  • Coupa is an extension of our ERP. It has provided value by delivering visibility and transparency in our spend management.
  • The adoption by all is a key deliverable for us. In order to take advantage of the visibility, we need all spend under management in Coupa. We are moving in this direction with very positive feedback from our end users.
  • We will drive savings by being able to negotiate with our suppliers with the analytics that Coupa provides. Coupa allows us to track supplier performance and manage the relationship in real time.
JR Miller profile photo

Pricing Details

Ariba Procurement

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Coupa

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details