What users are saying about

Asana

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Top Rated
808 Ratings
12 Ratings

Asana

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Top Rated
808 Ratings
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Score 8.3 out of 101
12 Ratings
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Score 8.4 out of 101

Add comparison

Likelihood to Recommend

Asana

Asana functions particularly well in scenarios with well-established teams with well-established processes and a mature SDLC. The reason is that Asana can be configured to do many, many different things, and be used in many, many different ways, and with that power comes a lot of responsibility to figure out your process before you try and automate it. It's software, not magic.
Kirk Brote profile photo

Freshsales CRM

Freshsales is great for a CRM with integrated telephony, where users are of an entirely Inside Sales team. It is also very strong if you value a CRM that allows you to customise fields, descriptions, and displayed information for all of your Leads/Customers/Accounts/Deals.It is also great if your users have technical backgrounds, as the customisation and manual configuration of automation steps can be somewhat cumbersome.It isn't great if you are not happy to use their webapp to replace your email client (It works well for sending and receiving emails, but if you switch back to Gmail and open a sent message it is marked as read by the recipient, so it is important to only stay within the Freshsales client for reviewing sent emails - at the time of writing).For those who rely on outside sales teams, or want a solution that plays nice 'out of the box', I imagine you might find Freshsales to be a little difficult to use.
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Feature Rating Comparison

Project Management

Asana
7.7
Freshsales CRM
Task Management
Asana
9.1
Freshsales CRM
Resource Management
Asana
7.8
Freshsales CRM
Gantt Charts
Asana
6.5
Freshsales CRM
Scheduling
Asana
8.6
Freshsales CRM
Workflow Automation
Asana
7.6
Freshsales CRM
Team Collaboration
Asana
9.0
Freshsales CRM
Support for Agile Methodology
Asana
8.5
Freshsales CRM
Support for Waterfall Methodology
Asana
8.5
Freshsales CRM
Document Management
Asana
7.0
Freshsales CRM
Email integration
Asana
7.1
Freshsales CRM
Mobile Access
Asana
7.7
Freshsales CRM
Timesheet Tracking
Asana
6.1
Freshsales CRM
Change request and Case Management
Asana
8.4
Freshsales CRM
Budget and Expense Management
Asana
6.7
Freshsales CRM

Professional Services Automation

Asana
6.2
Freshsales CRM
Project & financial reporting
Asana
5.5
Freshsales CRM
Integration with accounting software
Asana
7.0
Freshsales CRM

Sales Force Automation

Asana
Freshsales CRM
8.2
Customer data management / contact management
Asana
Freshsales CRM
9.1
Workflow management
Asana
Freshsales CRM
7.4
Territory management
Asana
Freshsales CRM
8.2
Opportunity management
Asana
Freshsales CRM
8.3
Integration with email client (e.g., Outlook or Gmail)
Asana
Freshsales CRM
8.5
Interaction tracking
Asana
Freshsales CRM
8.8
Channel / partner relationship management
Asana
Freshsales CRM
6.8

Marketing Automation

Asana
Freshsales CRM
7.8
Lead management
Asana
Freshsales CRM
8.8
Email marketing
Asana
Freshsales CRM
6.8

CRM Project Management

Asana
Freshsales CRM
7.3
Task management
Asana
Freshsales CRM
7.9
Reporting
Asana
Freshsales CRM
6.7

CRM Reporting & Analytics

Asana
Freshsales CRM
7.5
Forecasting
Asana
Freshsales CRM
6.6
Pipeline visualization
Asana
Freshsales CRM
9.1
Customizable reports
Asana
Freshsales CRM
6.7

Customization

Asana
Freshsales CRM
8.2
Custom fields
Asana
Freshsales CRM
8.7
Custom objects
Asana
Freshsales CRM
8.0
API for custom integration
Asana
Freshsales CRM
8.0

Security

Asana
Freshsales CRM
8.5
Single sign-on capability
Asana
Freshsales CRM
8.3
Role-based user permissions
Asana
Freshsales CRM
8.6

Platform

Asana
Freshsales CRM
7.5
Mobile access
Asana
Freshsales CRM
7.5

Pros

  • Fast: Unlike other PM platforms I've used, Asana is very fast. In fact, it's so fast that when you leave a comment on a task, anyone else looking at that task at the same time will actually see updates as you type. You can easily move tasks into different projects by dragging and dropping. There is no lag time between opening new projects and tasks. Everything seems to load instantaneously.
  • Intuitive: Asana doesn't have a steep learning curve. The default view is list-based. Your team will have no problem learning how to add new tasks, use the WYSIWYG editor, or assign tasks. Use familiar commands like "@" to tag a follower on a task.
  • Keyboard shortcuts: The keyboard shortcuts are incredibly helpful. Simply press enter to enter a new task, tab+backspace to delete, use familiar copy/paste and undo commands, and much more. PMs with a lot to juggle will appreciate the shortcuts.
  • My Tasks: The "my tasks" view provides a single, centralized location for you to see everything on your plate. Use section headings and drag and drop tasks to re-order. I use this to prioritize my week. It helps me focus on what's really important.
  • Searchability: The search in Asana is intuitive. Our task backlog dates back three years, and I can still almost always find what I'm looking for via a simple keyword search. Projects are archived, not deleted, so I always feel like my historical information is safe.
  • Flexibility: Projects can be set up as a waterfall/list view or as kanban. This product should work well for teams with different styles.
  • Integrations: Asana integrates with everything. There's a great Slack integration, but my favorite is the Instagantt integration. Using Instagantt in tandem with asana is a super easy way to create attractive digital project calendars.
Elizabeth Remaklus profile photo
  • Easily integrates with your email program. I use Office/Outlook, and it syncs very easily.
  • Very easy to schedule and manage prospecting efforts.
  • Generates customized reporting, and is easy to modify based on your needs.
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Cons

  • I personally have not found anything that I would recommend at this time. However, I have noticed that the older generation of employees struggle with its style where the computer savvy and younger generation thrive. I have no idea how Asana could overcome that obstacle.
No photo available
  • User experience.
  • Workflows.
  • Linking accounts with leads.
Ignacio Cruz profile photo

Likelihood to Renew

Asana10.0
Based on 32 answers
Asana has been incorporated into our workflow and works nicely for what we need it to do, thus we will continue to work in Asana.
Laura Emmet profile photo
No score
No answers yet
No answers on this topic

Usability

Asana6.0
Based on 5 answers
This is the best task management App for teams I have used
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Reliability and Availability

Asana8.4
Based on 2 answers
Working with Asana on a daily basis
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Support

Asana8.3
Based on 2 answers
They don't fix everything, but they have certainly gone the extra mile for us. When we were frustrated with a recent change that altered our default view of every project, changing it from all projects being visible to just incomplete projects being visible, they wrote a custom script to change all of our default views back for us, so we didn't have to manually click 3,000 times (we have over a thousand projects).
No photo available
No score
No answers yet
No answers on this topic

Alternatives Considered

Asana lets you view things in tasks. Trello is more geared toward projects with their board layout. I find Asana to have the best user interface of all project management softwares. It may be missing some functionality (like budgeting and time tracking -- which you can add on with integrations), but I feel that I can actually use it. With the other project management tools I get frustrated by trying to figure them out that I don't use them at all
Melissa Miller profile photo
The best part of Freshsales CRM it's that is an all-in-one CRM for prospecting and sales teams. It has lead scoring, task, and pending messages management, bulk emails, sales campaigns, workflow for automatization of different things, just to name a few. In many of the CRMs, the problem is that you need to use more than one app to get all of this, or you need to pay extremely high prices for a small team/business plus the integrations with other automatization apps.
Luciana Montivero profile photo

Scalability

Asana8.2
Based on 1 answer
I used this tool on a daily basis at work and it runs as a solid rock
Ronen Soreq profile photo
No score
No answers yet
No answers on this topic

Return on Investment

  • Asana has allowed us to better serve our customers by keeping track of requests and not dropping the ball.
  • Asana has allowed us to be more mindful of each other's times and commitments by allowing us to individually prioritize tasks in our own workflow.
Melissa Miller profile photo
  • On a positive impact, I remark that following cold prospects has never been easier. It's really easy to complete a campaign with sales campaign without worrying about whether you missed a prospect or forgot to send a bulk email.
  • The tasks and pending messages section is a must for all other CRMs, it really gets you working and makes you realize if you are forgetting something.
  • We started using it a few months ago, but we got a better lead conversion when using Freshsales!
Luciana Montivero profile photo

Pricing Details

Asana

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
Optional
8.33*
1.  per user per month
Asana Editions & Modules
Asana
Additional Pricing Details
Asana is always free for teams of up to 15 people.

Freshsales CRM

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Freshsales CRM Editions & Modules
Freshsales CRM
Edition
SPROUT
$01
BLOSSOM
$121
GARDEN
$251
ESTATE
$491
1. /user/month
Additional Pricing Details