Chose SolarWinds Dameware Remote Support (DRS)
Dameware Remote Support is the easiest remote support tool to setup quickly.
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
SolarWinds Dameware Remote Support (DRS) | N/A | DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile app also provides access from a phone or tablet. DameWare Remote Support licensing is per technician, the number of end-user remote machines is irrelevant; one technician may receive a license for… | $276 per technician, unlimited end users | |
Rocket Remote Desktop | N/A | Rocket Remote Desktop (formerly ASG-Remote Desktop) is a remote administration tool. Formerly known as visionapp (acquired by ASG in 2011), the ASG-Remote Desktop is a cross-platform toolset for support and remote access. | N/A |
SolarWinds Dameware Remote Support (DRS) | Rocket Remote Desktop | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | DameWare Remote Support and Mini Remote Control are licensed based on the number of technician users that use the software for remote administration. There are no limits or restrictions for the number of end-users supported or the number of remote endpoints/computers supported. As you buy higher counts of licenses, the per-seat pricing goes down giving you a reduced total price. | — | ||||||||||||||
More Pricing Information |
SolarWinds Dameware Remote Support (DRS) | Rocket Remote Desktop | |
---|---|---|
Considered Both Products | SolarWinds Dameware Remote Support (DRS) | Rocket Remote Desktop No answer on this topic |
Top Pros |
| |
Top Cons |
|
|
SolarWinds Dameware Remote Support (DRS) | Rocket Remote Desktop | |||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Remote Administration |
|
SolarWinds Dameware Remote Support (DRS) | Rocket Remote Desktop | |
---|---|---|
Small Businesses | Getscreen.me Score 9.8 out of 10 | Getscreen.me Score 9.8 out of 10 |
Medium-sized Companies | mRemoteNG Score 9.7 out of 10 | mRemoteNG Score 9.7 out of 10 |
Enterprises | Remote Desktop Services Score 9.0 out of 10 | Remote Desktop Services Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
SolarWinds Dameware Remote Support (DRS) | Rocket Remote Desktop | |
---|---|---|
Likelihood to Recommend | 8.5 (66 ratings) | 10.0 (3 ratings) |
Likelihood to Renew | 9.0 (13 ratings) | - (0 ratings) |
Usability | 9.0 (10 ratings) | - (0 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.5 (2 ratings) | - (0 ratings) |
Support Rating | 5.0 (9 ratings) | - (0 ratings) |
In-Person Training | 9.0 (1 ratings) | - (0 ratings) |
Online Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 5.0 (8 ratings) | - (0 ratings) |
Configurability | 9.5 (2 ratings) | - (0 ratings) |
Ease of integration | 9.5 (2 ratings) | - (0 ratings) |
Product Scalability | 8.0 (2 ratings) | - (0 ratings) |
Vendor post-sale | 9.5 (2 ratings) | - (0 ratings) |
Vendor pre-sale | 9.5 (2 ratings) | - (0 ratings) |
SolarWinds Dameware Remote Support (DRS) | Rocket Remote Desktop | |
---|---|---|
Likelihood to Recommend | SolarWinds | Rocket Software |
Pros | SolarWinds | Rocket Software |
Cons | SolarWinds | Rocket Software |
Likelihood to Renew | SolarWinds | Rocket Software No answers on this topic |
Usability | SolarWinds | Rocket Software No answers on this topic |
Reliability and Availability | SolarWinds | Rocket Software No answers on this topic |
Performance | SolarWinds | Rocket Software No answers on this topic |
Support Rating | SolarWinds | Rocket Software No answers on this topic |
In-Person Training | SolarWinds | Rocket Software No answers on this topic |
Online Training | SolarWinds | Rocket Software No answers on this topic |
Implementation Rating | SolarWinds | Rocket Software No answers on this topic |
Alternatives Considered | SolarWinds | Rocket Software |
Scalability | SolarWinds | Rocket Software No answers on this topic |
Return on Investment | SolarWinds | Rocket Software |
ScreenShots | SolarWinds Dameware Remote Support (DRS) Screenshots | Rocket Remote Desktop Screenshots |