What users are saying about
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Top Rated
1154 Ratings

Confluence

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1154 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.3 out of 100

Likelihood to Recommend

Confluence

I think [Atlassian] Confluence is an amazing option for larger companies however for a smaller team of less than 20 it might not be the best choice. It definitely helps our team stay connected while working remotely and we're able to stay on top of projects with ease.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users.iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
Josh Schmitz | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Confluence
7.7
Magellan BI & Reporting
Task Management
Confluence
7.9
Magellan BI & Reporting
Gantt Charts
Confluence
7.9
Magellan BI & Reporting
Scheduling
Confluence
7.2
Magellan BI & Reporting
Workflow Automation
Confluence
7.9
Magellan BI & Reporting
Mobile Access
Confluence
7.2
Magellan BI & Reporting
Search
Confluence
7.8
Magellan BI & Reporting
Visual planning tools
Confluence
7.8
Magellan BI & Reporting

Communication

Confluence
8.0
Magellan BI & Reporting
Chat
Confluence
6.4
Magellan BI & Reporting
Notifications
Confluence
8.8
Magellan BI & Reporting
Discussions
Confluence
8.0
Magellan BI & Reporting
Surveys
Confluence
7.0
Magellan BI & Reporting
Internal knowledgebase
Confluence
8.9
Magellan BI & Reporting
Integrates with GoToMeeting
Confluence
6.0
Magellan BI & Reporting
Integrates with Gmail and Google Hangouts
Confluence
9.3
Magellan BI & Reporting
Integrates with Outlook
Confluence
9.6
Magellan BI & Reporting

File Sharing & Management

Confluence
8.1
Magellan BI & Reporting
Versioning
Confluence
8.7
Magellan BI & Reporting
Video files
Confluence
7.6
Magellan BI & Reporting
Audio files
Confluence
7.7
Magellan BI & Reporting
Document collaboration
Confluence
8.6
Magellan BI & Reporting
Access control
Confluence
8.7
Magellan BI & Reporting
Advanced security features
Confluence
8.2
Magellan BI & Reporting
Integrates with Google Drive
Confluence
7.8
Magellan BI & Reporting
Device sync
Confluence
7.4
Magellan BI & Reporting

BI Standard Reporting

Confluence
Magellan BI & Reporting
5.0
Pixel Perfect reports
Confluence
Magellan BI & Reporting
7.0
Customizable dashboards
Confluence
Magellan BI & Reporting
2.0
Report Formatting Templates
Confluence
Magellan BI & Reporting
6.0

Ad-hoc Reporting

Confluence
Magellan BI & Reporting
7.7
Drill-down analysis
Confluence
Magellan BI & Reporting
6.0
Formatting capabilities
Confluence
Magellan BI & Reporting
9.0
Report sharing and collaboration
Confluence
Magellan BI & Reporting
8.0

Report Output and Scheduling

Confluence
Magellan BI & Reporting
8.0
Publish to Web
Confluence
Magellan BI & Reporting
10.0
Publish to PDF
Confluence
Magellan BI & Reporting
10.0
Report Delivery Scheduling
Confluence
Magellan BI & Reporting
6.0
Delivery to Remote Servers
Confluence
Magellan BI & Reporting
6.0

Data Discovery and Visualization

Confluence
Magellan BI & Reporting
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Confluence
Magellan BI & Reporting
7.0
Location Analytics / Geographic Visualization
Confluence
Magellan BI & Reporting
7.0

Access Control and Security

Confluence
Magellan BI & Reporting
8.7
Multi-User Support (named login)
Confluence
Magellan BI & Reporting
10.0
Role-Based Security Model
Confluence
Magellan BI & Reporting
6.0
Multiple Access Permission Levels (Create, Read, Delete)
Confluence
Magellan BI & Reporting
10.0

Application Program Interfaces (APIs) / Embedding

Confluence
Magellan BI & Reporting
7.0
REST API
Confluence
Magellan BI & Reporting
7.0
Javascript API
Confluence
Magellan BI & Reporting
9.0
Java API
Confluence
Magellan BI & Reporting
7.0
Themeable User Interface (UI)
Confluence
Magellan BI & Reporting
5.0

Pros

Confluence

  • QUICK How-to Guides that can be generated and share instantly
  • One can subscribe to the pages and spaces and receive updates in the feed on their home page
  • Automatic Email notifications of new updates in the Confluence area
  • The platform integrates easily with other Atlassian platforms including third-party apps thus improving its reliability
Binoy Shah | TrustRadius Reviewer

Magellan BI & Reporting

  • It is fairly easy to set the sharing rules for a report/dashboard.
  • They have a decent amount of time frame options for setting a schedule to generate a report.
  • The support is mostly helpful and timely if you have an issue.
Josh Schmitz | TrustRadius Reviewer

Cons

Confluence

  • Over the past 6 years the feature set has not significantly expanded
  • Integrations with 3rd party apps (DropBox, Google Drive, Slack) is either through 3rd party plugins or rudimentary at best
  • Frequent interface upgrades and complicated permissions settings makes getting new employees up to speed fiddly in some cases
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

  • Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
  • The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
  • The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.
Josh Schmitz | TrustRadius Reviewer

Likelihood to Renew

Confluence

Confluence 9.5
Based on 18 answers
I am confident that Atlassian can come with additional and innovative macros and functions to add value to Confluence. In 6 months, Atlassian transformed a good collaborative tools into a more comprehensive system that can help manage projects and processes, as well as "talk" with other Atlassian products like Jira. We are in fact learning more about Jira to evaluate a possible fit to complement our tool box.
Charles Thomasset, MBA | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Usability

Confluence

Confluence 8.5
Based on 11 answers
Confluence can - and in my personal opinion, it will - be a bit hard to use in the first moment. Atlassian is a great company and is eager to help you with any question you have, though. The interface seems to be a bit clumsy at first but the customization options are enough to make it easier and simpler. In general, Confluence is easy to use when you understand what each section does, but this can take a while.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Reliability and Availability

Confluence

Confluence 9.0
Based on 5 answers
I do not recall having outages or applications error so far, very reliable and available.
Normand Whitehead | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Performance

Confluence

Confluence 8.8
Based on 9 answers
Pages load very quickly, which makes it useful for quickly obtaining information. The search functionality is also very quick and is able to parse through all of the documents to provide the most relevant results for the query. Other information based software gets bogged down, but so far Atlassian Confluence maintains its performance.
Kaleb-John Loo | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Support Rating

Confluence

Confluence 8.3
Based on 44 answers
This rating is specifically for Atlassian's self-help documentation on their website. Often times, it is not robust enough to cover a complex usage of one of their features. Frequently, you can find an answer on the web, but not from Atlassian. Instead, it is usually at a power user group elsewhere on the net.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Implementation Rating

Confluence

Confluence 8.0
Based on 5 answers
Take a bit more time to explain the purpose of Confluence and show demos prior to actual use and content additions.
Normand Whitehead | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Alternatives Considered

Confluence

[Atlassian] Confluence is backed by direct, and superior support from Atlassian versus their vendors. For end users, [Atlassian] Confluence provides way more options for layout and content, while also being simpler and easier to use. Most other tools also require a higher level of interaction with IT or global administrators. With confluence, both content creators and consumers can draft an consume content with a much smoother, more intuitive experience.
Jeff Tillett | TrustRadius Reviewer

Magellan BI & Reporting

Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.
Josh Schmitz | TrustRadius Reviewer

Scalability

Confluence

Confluence 8.0
Based on 2 answers
This tool is very adaptable. So much so we use it for three completely separate projects, in three very different ways.
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

No score
No answers yet
No answers on this topic

Return on Investment

Confluence

  • Confluence has increased cross-departmental visibility into content, activities, and projects
  • Confluence has also increased collaboration across teams
  • The lack of a workflow has created a wild west environment where stakeholders are confused of where to create and find various types of content
Anonymous | TrustRadius Reviewer

Magellan BI & Reporting

No answers on this topic

Screenshots

Pricing Details

Confluence

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Confluence Editions & Modules

On-premise Edition
Server10.001
Server2700.002
Server5300.003
Server10,200.004
Server19,800.005
Server30,000.006
Server45,000.007
Server90,000.008
Server150,000.009
Data Center15,000.0010
Data Center30,000.0011
Data Center52,000.0012
Data Center79,200.0013
Data Center105,600.0014
Data Center132,000.0015
Data Center143,000.0016
Data Center154,000.0017
Data Center165,000.0018
Data Center176,000.0019
Data Center187,000.0020
Data Center198,000.0021
Data Center209,000.0022
Data Center220,000.0023
  1. 10 Users - Perpetual License
  2. 25 Users - Perpetual License
  3. 50 Users - Perpetual License
  4. 100 Users - Perpetual License
  5. 250 Users - Perpetual License
  6. 500 Users - Perpetual License
  7. 2,000 Users - Perpetual License
  8. 10,000 Users - Perpetual License
  9. 10,001+ Users - Perpetual License
  10. 500 Users - Annually
  11. 1,000 Users - Annually
  12. 2,000 Users - Annually
  13. 3,000 Users - Annually
  14. 4,000 Users - Annually
  15. 5,000 Users - Annually
  16. 10,000 Users - Annually
  17. 15,000 Users - Annually
  18. 20,000 Users - Annually
  19. 25,000 Users - Annually
  20. 30,000 Users - Annually
  21. 35,000 Users - Annually
  22. 40,000 Users - Annually
  23. 40,001+ Users - Annually
SaaS Edition
Free0.001
Standard5.002
Premium10.002
EnterpriseContact Sales
  1. Free for 10 Users
  2. Per User Per Month
Additional Pricing Details

Magellan BI & Reporting

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Magellan BI & Reporting Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Confluence
8.4
Magellan BI & Reporting
5.0

Likelihood to Renew

Confluence
9.5
Magellan BI & Reporting

Usability

Confluence
8.5
Magellan BI & Reporting

Reliability and Availability

Confluence
9.0
Magellan BI & Reporting

Performance

Confluence
8.8
Magellan BI & Reporting

Support Rating

Confluence
8.3
Magellan BI & Reporting

Implementation Rating

Confluence
8.0
Magellan BI & Reporting

Scalability

Confluence
8.0
Magellan BI & Reporting

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