9 Ratings
508 Ratings
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Score 8.2 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Feature Set Ratings

  • Atlassian Jira Align ranks higher in 2 feature sets: Project Management, Professional Services Automation

Project Management

7.7

Atlassian Jira Align

77%
4.6

EPM Live

46%
Atlassian Jira Align ranks higher in 14/14 features

Task Management

9.0
90%
21 Ratings
7.0
70%
1 Rating

Resource Management

8.1
81%
21 Ratings
7.0
70%
1 Rating

Gantt Charts

7.6
76%
15 Ratings
7.0
70%
1 Rating

Scheduling

7.6
76%
17 Ratings
5.0
50%
1 Rating

Workflow Automation

6.7
67%
16 Ratings
2.0
20%
1 Rating

Team Collaboration

9.5
95%
21 Ratings
5.0
50%
1 Rating

Support for Agile Methodology

9.3
93%
20 Ratings
N/A
0 Ratings

Support for Waterfall Methodology

5.8
58%
13 Ratings
N/A
0 Ratings

Document Management

6.7
67%
17 Ratings
1.0
10%
1 Rating

Email integration

7.6
76%
17 Ratings
1.0
10%
1 Rating

Mobile Access

5.7
57%
14 Ratings
N/A
0 Ratings

Timesheet Tracking

8.4
84%
15 Ratings
6.0
60%
1 Rating

Change request and Case Management

8.4
84%
19 Ratings
N/A
0 Ratings

Budget and Expense Management

8.0
80%
11 Ratings
N/A
0 Ratings

Professional Services Automation

8.0

Atlassian Jira Align

80%
3.0

EPM Live

30%
Atlassian Jira Align ranks higher in 4/4 features

Quotes/estimates

8.3
83%
12 Ratings
N/A
0 Ratings

Invoicing

7.1
71%
12 Ratings
N/A
0 Ratings

Project & financial reporting

8.6
86%
14 Ratings
3.0
30%
1 Rating

Integration with accounting software

7.9
79%
8 Ratings
N/A
0 Ratings

Attribute Ratings

  • Atlassian Jira Align is rated higher in 3 areas: Likelihood to Recommend, Likelihood to Renew, Usability
  • EPM Live is rated higher in 1 area: Support Rating

Likelihood to Recommend

8.8

Atlassian Jira Align

88%
21 Ratings
1.5

EPM Live

15%
7 Ratings

Likelihood to Renew

9.6

Atlassian Jira Align

96%
2 Ratings
7.0

EPM Live

70%
6 Ratings

Usability

6.6

Atlassian Jira Align

66%
2 Ratings
3.0

EPM Live

30%
1 Rating

Support Rating

7.1

Atlassian Jira Align

71%
21 Ratings
8.3

EPM Live

83%
4 Ratings

Implementation Rating

10.0

Atlassian Jira Align

100%
1 Rating

EPM Live

N/A
0 Ratings

Vendor post-sale

9.0

Atlassian Jira Align

90%
1 Rating

EPM Live

N/A
0 Ratings

Vendor pre-sale

9.0

Atlassian Jira Align

90%
1 Rating

EPM Live

N/A
0 Ratings

Likelihood to Recommend

Atlassian

The Atlassian Jira Align (formerly AgileCraft) tools help keep our scrum teams moving in the right direction. It gives Sr. Executives visibility into the progress of our digital transformation efforts. It provides information to our program manager to create the necessary artifacts to justify continued funding of our initiatives. It also supports the SAFe framework, along with some others. And the Atlassian Jira Align (formerly AgileCraft) tools provide integration to other tools that we use in our portfolio.
Read full review

Ignite Technologies

I think EPM Live might be the right solution for a much smaller company, who does mainly business to business material sales. As a software company with a ramped subscription model and heavy use of Salesforce, it was not well suited to our business.
Read full review

Pros

Atlassian

  • Effective Sprint planning : Sprint planning can be done using Planning Poker in AgileCraft by clicking Team > Manage > Other > Estimation Games very effectively for distributed teams.
  • Team Capacity Allocation Report: After tasks are created at team or program level, the report from AgileCraft cab be pulled and can be verified that no team member is under or over allocated. A report can be generated by navigating to Team > Manage > Assign Tasks.
  • Effective Requirement trace-ability: To maintain requirements trace-ability follow the steps below:
  • Upload test cases against the story/requirement. once uploaded test cases will be visible under that story
  • Execute Test cases in AgileCraft and mark them as Pass/Fail based on the actual outcome
  • Based on test results, The acceptance criterion's can be marked as “Pass” or “Fail” & if marked failed corresponding defect can be logged & can be attached with the story
  • So against each story we can easily see whether all test cases been executed or not & which acceptance criterion's are failed & how many defects are in open or close state.
  • Daily Scrum: In AgileCraft, the option to run a daily stand-up is available from Team > Manage > Daily Standups. Selecting the sprint number opens the daily stand-up meeting window in which each team member's tasks are visible and hours can be burned against them. Conduct Scrum meetings in AgileCraft, and burn each associate hour against the tasks created during the meeting. The burn-down chart can be generated & viewed during the stand-up to check whether the team is on track.
Read full review

Ignite Technologies

  • Fantastic project management features
  • Cost and Resource management features more than paid for the software
  • Social Collaboration tools improve communication between departments
Read full review

Cons

Atlassian

  • The initial ticket creation screen lacks some important features, such as assigning "point values" (a measure of effort needed for the ticket).
  • The browser needs to be manually refreshed to see new tickets, which can make things confusing when several people in a meeting are simultaneously creating tickets.
  • The interface on some smaller portions of the software are sometimes difficult to understand.
Read full review

Ignite Technologies

  • This is a solid product. I do not have any suggested changes based on our experience. Cannot understand why there are any negative reviews here. The reviewer(s) must not have given the product a fair chance.
Read full review

Pricing Details

Atlassian Jira Align

Starting Price

$0 per year

Editions & Modules

Atlassian Jira Align editions and modules pricing
EditionModules
Starting Price$27,000.001
Maximum Price$3,987,600.002

Footnotes

  1. per year
  2. per year

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

EPM Live

Starting Price

$21 per month

Editions & Modules

EPM Live editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Atlassian

    There is nothing that can be better than Jira but it needs to keep improving certain areas especially the attachment size area.
    Read full review

    Ignite Technologies

    The product is just not fitting our needs so we are looking at other alternatives. The system has gone down 3 times in the last 6 months and was down for at least half a day, timesheets have duplicate tasks, and it takes too long to save and submit. When trying to process updates it randomly changes our dates so we have to go back and fix them, sometimes tasks are lost and the system is just very confusing and hard to manipulate
    Read full review

    Usability

    Atlassian

    Most of the things are easily manageable except certain things that are hidden and you need to ask teammates who are aware of how they can link attachements in the comment section and so on.
    Read full review

    Ignite Technologies

    No answers on this topic

    Support Rating

    Atlassian

    Overall support from Jira team is good. It comes at an additional price but it is very efficient. There are no long wait times, you get a dedicated team to look into your issues. The support is available throughout the year and they keep a record of your issues. Overall we are very satisfied with the support they have provided us over the years, it has been very effective for the price that we pay.
    Read full review

    Ignite Technologies

    We get support when needed.
    Read full review

    Alternatives Considered

    Atlassian

    Microsoft Azure Devops won't have the major functionality of software management like Jira. The customization provided by Jira is having a cutting edge over any project management tool. Adds-on and Plugins feature in the Jira Tool make it as perfect as desired task management tool for any company. One of the best Agile based Project Management Tools.
    Read full review

    Ignite Technologies

    EPM was easier to use, with better and simpler UI. The product was also a great combination of price and functionality compared to other tools
    Read full review

    Return on Investment

    Atlassian

    • It has positively impacted our tech teams, allowing them to better organize the tasks and items they are working on and has greatly improved their ability to communicate & review these tasks with other teams.
    • I believe it negatively impacted other departments as lengthy training was required by many associates to attempt using the tool, only to find out it didn't meet our needs, therefore much time was wasted.
    Read full review

    Ignite Technologies

    • We had to pay EPM for a solution that was, for our business, unusable
    • We gained much needed experience in working with third party software vendors
    Read full review

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