What users are saying about
45 Ratings
8 Ratings
45 Ratings
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Score 8.1 out of 100
8 Ratings
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Score 7.4 out of 100

Feature Set Ratings

    Email & Online Marketing

    Autoklose

    Feature Set Not Supported
    N/A
    7.4

    Cordial

    74%
    Cordial ranks higher in 9/9 features

    WYSIWYG email editor

    N/A
    0 Ratings
    4.0
    40%
    4 Ratings

    Dynamic content

    N/A
    0 Ratings
    6.3
    63%
    5 Ratings

    Ability to test dynamic content

    N/A
    0 Ratings
    6.8
    68%
    5 Ratings

    Landing pages

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    A/B testing

    N/A
    0 Ratings
    7.0
    70%
    4 Ratings

    Mobile optimization

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Email deliverability reporting

    N/A
    0 Ratings
    8.4
    84%
    8 Ratings

    List management

    N/A
    0 Ratings
    7.5
    75%
    5 Ratings

    Triggered drip sequences

    N/A
    0 Ratings
    9.3
    93%
    4 Ratings

    Reporting & Analytics

    Autoklose

    Feature Set Not Supported
    N/A
    7.0

    Cordial

    70%
    Cordial ranks higher in 3/3 features

    Dashboards

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Standard reports

    N/A
    0 Ratings
    6.5
    65%
    5 Ratings

    Custom reports

    N/A
    0 Ratings
    6.0
    60%
    5 Ratings

    Attribute Ratings

    • Autoklose is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.1

    Autoklose

    81%
    34 Ratings
    6.0

    Cordial

    60%
    5 Ratings

    Likelihood to Renew

    9.1

    Autoklose

    91%
    2 Ratings

    Cordial

    N/A
    0 Ratings

    Usability

    8.7

    Autoklose

    87%
    31 Ratings

    Cordial

    N/A
    0 Ratings

    Availability

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Performance

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Support Rating

    8.5

    Autoklose

    85%
    31 Ratings

    Cordial

    N/A
    0 Ratings

    In-Person Training

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Online Training

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Implementation Rating

    9.1

    Autoklose

    91%
    2 Ratings

    Cordial

    N/A
    0 Ratings

    Configurability

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Ease of integration

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Product Scalability

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Vendor post-sale

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Vendor pre-sale

    9.1

    Autoklose

    91%
    1 Rating

    Cordial

    N/A
    0 Ratings

    Likelihood to Recommend

    VanillaSoft

    If someone only runs a campaign using email and telephone communication, Autoklose is perfect, and I highly recommend it. If someone uses a more diverse set of tools and wants a more complex type of sequence, Autoklose does not allow their users to program communication tools that some other tools and software allow.
    Read full review

    Cordial

    Cordial has multiple options to create a message: single campaign, automation, orchestration and sculpt templates, which are drag-and-drop type functionalities but each of these blocks are based on HTML content so a user needs to be technically savvy. I would avoid using HTML includes as it is not possible to see which include a customer received. The team is fabulous, they know the tool and are dedicated to the success of the business. They are quick to respond and provide feedback. Reporting and analytics are very manual if you are combining multiple days in a test.
    Read full review

    Pros

    VanillaSoft

    • It is helping in editing, managing, and send[ing] out large marketing campaigns.
    • It is easy to handle multiple emails in appropriate sequence.
    • Our company [has been] using this for a very long time. It is one of the perfect email solutions we found for our organization.
    • I have been very much impressed by their support staff.
    Read full review

    Cordial

    • Provides helpful desktop and mobile previews.
    • Sends emails reliably.
    • Allows for pretty robust audience rules.
    Read full review

    Cons

    VanillaSoft

    • AutoKlose uses your own email, (e.g. Microsoft Outlook), so it runs the risk of exceeding the Microsoft Message Rate Limit, which can be problematic for your Outlook account.
    • Additional throttling limits for the SMTP Authentication protocol are:
    • 30 messages per minute
    • Recipient rate limit of 10,000 recipients per day.
    • Exceeding these limits will cause the following issues:
    • Exceeding the per minute limit causes email delivery delays, any excess in message submission will be throttled and successively carried over to the following minutes.
    • Exceeding the per day limit causes the following error message:
    • 554 5.2.0 STOREDRV.Submission.Exception:SubmissionQuotaExceededException.
    Read full review

    Cordial

    • Some of the tasks on the platform are still technical in nature and often requires the help of a developer or technical marketer. But I've witnessed great strides towards accessibility and ease of use for non-technical marketers over the past three years.
    • A lot of the templating must be built from scratch.
    • Deliverability insights (out of the box) could be expanded further.
    Read full review

    Pricing Details

    Autoklose

    Starting Price

    Editions & Modules

    Autoklose editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional

      Additional Details

      Cordial

      Starting Price

      Editions & Modules

      Cordial editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        No setup fee

        Additional Details

        Likelihood to Renew

        VanillaSoft

        We love it and it works
        Read full review

        Cordial

        No answers on this topic

        Usability

        VanillaSoft

        Whether it's setting up integrations, creating email campaigns, managing conversations with prospects, Autoklose is a well-designed tool that provides clarity along the way for users to find their bearings, and understand what to do. The help documentation is excellent, the support is great, but the tool is built in a way that simply makes sense when you're using it.
        Read full review

        Cordial

        No answers on this topic

        Reliability and Availability

        VanillaSoft

        We have really had no issues.
        Read full review

        Cordial

        No answers on this topic

        Performance

        VanillaSoft

        Always loads fast.
        Read full review

        Cordial

        No answers on this topic

        Support Rating

        VanillaSoft

        Our Autoklose rep is amazing! Jelena has always gotten back to us within 24 hours, despite living on a different continent. She is completely proficient with the tool and is usually able to answer our questions with a brief email or short virtual meeting.
        Read full review

        Cordial

        No answers on this topic

        In-Person Training

        VanillaSoft

        Jelena is amazing! Very knowledgable. Great instructor.
        Read full review

        Cordial

        No answers on this topic

        Online Training

        VanillaSoft

        Jelena is fantastic. She always responds to emails immediately.
        Read full review

        Cordial

        No answers on this topic

        Implementation Rating

        VanillaSoft

        It is extremely easy to implement and start using right away
        Read full review

        Cordial

        No answers on this topic

        Alternatives Considered

        VanillaSoft

        I think that I have already said it, Autoklose has much better support and is really quick to set up and use compared with any of the other systems that I have used over the years.
        Read full review

        Cordial

        Cordial by far has the best UI for simple navigation
        Read full review

        Scalability

        VanillaSoft

        It's expensive to have a single seat for each salesperson, so the alias feature will be the perfect addition to this product.
        Read full review

        Cordial

        No answers on this topic

        Return on Investment

        VanillaSoft

        • I feel the increased prospect engagement and business opportunities created supported the cost. In my industry 1 customer can support positive ROI.
        • I saw an overall increase in mass emailing effectiveness and we were able to automate majority of our campaigns which increased productivity for marketing & sales.
        Read full review

        Cordial

        • Best to manage your clients' business.
        • Not ideal for freelancers.
        Read full review

        Screenshots

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