What users are saying about
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 97 reviews and ratings
48 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.7 out of 100
Based on 48 reviews and ratings
Feature Set Ratings
Email & Online Marketing

7.0
AWeber
70%
Mailgun, from Pathwire
Feature Set Not Supported
N/A
AWeber ranks higher in 8/8 features
AWeber ranks higher in 8/8 features
WYSIWYG email editor

6.3
63%
29 Ratings
N/A
0 Ratings
Dynamic content

7.9
79%
2 Ratings
N/A
0 Ratings
Landing pages

4.7
47%
3 Ratings
N/A
0 Ratings
A/B testing

6.0
60%
6 Ratings
N/A
0 Ratings
Mobile optimization

6.2
62%
25 Ratings
N/A
0 Ratings
Email deliverability reporting

7.9
79%
57 Ratings
N/A
0 Ratings
List management

8.6
86%
30 Ratings
N/A
0 Ratings
Triggered drip sequences

8.5
85%
26 Ratings
N/A
0 Ratings
Reporting & Analytics

5.3
AWeber
53%
Mailgun, from Pathwire
Feature Set Not Supported
N/A
AWeber ranks higher in 3/3 features
AWeber ranks higher in 3/3 features
Dashboards

6.3
63%
26 Ratings
N/A
0 Ratings
Standard reports

5.0
50%
30 Ratings
N/A
0 Ratings
Custom reports

4.5
45%
25 Ratings
N/A
0 Ratings
Pre-Send Testing

7.9
AWeber
79%
Mailgun, from Pathwire
Feature Set Not Supported
N/A
AWeber ranks higher in 6/6 features
AWeber ranks higher in 6/6 features
URL Validation

8.7
87%
3 Ratings
N/A
0 Ratings
Link Tracking

9.0
90%
3 Ratings
N/A
0 Ratings
Image Validation

6.9
69%
3 Ratings
N/A
0 Ratings
Inbox Display

6.9
69%
3 Ratings
N/A
0 Ratings
Spam Testing

6.9
69%
3 Ratings
N/A
0 Ratings
Email Previews

9.0
90%
3 Ratings
N/A
0 Ratings
Attribute Ratings
- AWeber is rated higher in 2 areas: Usability, Support Rating
- Mailgun, from Pathwire is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

6.8
AWeber
68%
36 Ratings
9.1
Mailgun, from Pathwire
91%
25 Ratings
Likelihood to Renew

6.8
AWeber
68%
6 Ratings
Mailgun, from Pathwire
N/A
0 Ratings
Usability

7.3
AWeber
73%
2 Ratings
7.0
Mailgun, from Pathwire
70%
1 Rating
Availability

AWeber
N/A
0 Ratings
10.0
Mailgun, from Pathwire
100%
1 Rating
Performance

AWeber
N/A
0 Ratings
9.0
Mailgun, from Pathwire
90%
1 Rating
Support Rating

9.1
AWeber
91%
4 Ratings
7.4
Mailgun, from Pathwire
74%
9 Ratings
Product Scalability

AWeber
N/A
0 Ratings
10.0
Mailgun, from Pathwire
100%
1 Rating
Likelihood to Recommend
AWeber
AWeber is best suited for small to midsized B2B companies and smaller ecommerce suppliers who don't have huge mailing lists (20,000 or fewer subscribers) and don't need sophisticated automation sequences or personalization. Because of its pricing model (based on subscribers, but no limit on emails) it's great for vendors who do multiple mailings each month but to a reasonably small list. Larger companies will likely look for a more sophisticated offering or bring this in-house with marketing automation software.

Verified User
Consultant in Marketing
Marketing and Advertising Company, 1-10 employeesMailgun, from Pathwire
Mailgun's pay-as-you-go pricing structure is fantastic, especially if you don't need to send that much email. The pricing, including the free tier, is much more generous than what you can get with some pricier providers, like SendGrid. I mainly just use Mailgun as an SMTP server for web services, and the service has been set-up-and-forget, which is great because I never even have to log onto the Mailgun website and do any work. Mailing list support also looks great for rolling-your-own and not relying on more expensive mailing list services.
Head of Digital Marketing
YachtLifeInternet, 11-50 employees
Pros
AWeber
- Aweber manages mailing lists particularly well. By this I mean that it handles subscribe and unsubscribe requests automatically, so you never have to worry about annoying people by accidentally sending them information they opted out of.
- Aweber provides reliable scheduling of messages. This works for newsletters that you want to write and schedule in advance as well as auto-responder sequences that you create for a specific campaign. It also connects directly to your blog and social media profiles so that you can post in one location and have it show up on all your profiles. That's really handy!
- Aweber provides detailed analytics for all of your broadcasted messages without overcomplicating things. You can easily see who received, opened, and clicked the links within your messages, so that you can consistently refine your marketing efforts.
- Aweber is also affordable. Some mailing list applications cost an arm and leg, but Aweber can easily fit into just about any budget. It's reasonable cost also allows it to pay for itself very quickly.
Owner
Two Creative Design Group, LLCMarketing and Advertising, 1-10 employees
Mailgun, from Pathwire
- Its SMTP is very easy to use and it integrates easy with all CMS and frameworks.
- It allows you to have a record of the incoming/outgoing emails and get useful statistics about them.
- Thanks to their 5000 free emails per month, it is a very good option to startups and small companies.

Verified User
Engineer in Engineering
Internet Company, 11-50 employeesCons
AWeber
- Aweber's drag and drop email designer could be a little easier to use.
- It is difficult to design templates for the casual user, they almost always need help.
- The user interface is a little friendlier to a techy than a noobie. MailChimp is much easier to use but I would NEVER recommend MailChimp for serious marketers.

Verified User
C-Level Executive in Corporate
Marketing and Advertising Company, 1-10 employeesMailgun, from Pathwire
- No built-in templating features (This was a bit sad after coming from Mandrill which excelled at this)
- Dashboard UI (although easy to use) is a bit dated in appearance
- Logs are cumbersome compared to Mandrill
- Setting up TLD (top level domain) names (things like .online or .church) that are not common require an email to tech support (this is annoying)
- Sometimes can be slow in delivery
- Shared IP addresses can be SPAM filtered or delayed (requires an email to support to have a new one assigned - Note: this can be mitigated by buying a dedicated one for a monthly fee)
Javascript Developer
Ministry SyncReligious Institutions, 1-10 employees
Pricing Details
AWeber
General
Free Trial
—Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0 Up to 500 subscribers & 3,000 email sends per month
AWeber Editions & Modules
Edition
AWeber Free | $01 |
---|---|
AWeber Pro | $16.152 |
- Up to 500 subscribers & 3,000 email sends per month
- per month
Additional Pricing Details
AWeber offers a free plan up to 500 subscribers and 3,000 email sends per month. Pricing for the Pro Plan is determined based on the total number of subscribers in your account. Pricing starts as low as $19.99/month. Additional savings are available by paying quarterly or annually.Mailgun, from Pathwire
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$35 per month
Mailgun, from Pathwire Editions & Modules
Edition
Flex | Free |
---|---|
Foundation | $352 |
Growth | $802 |
Scale | $902 |
- none
- per month
Additional Pricing Details
—Likelihood to Renew
AWeber
AWeber 6.8
Based on 6 answers
AWeber is easy and intuitive for me use. I really like the simplicity and the structure of the work flow as it saves me time. AWeber also integrates with all the other programs, systems and gateways that I use on a daily basis (WordPress, Paypal, LeadPages, Facebook and more) and if I have any questions or have trouble the AWeber customer service technicians are very helpful.
Virtual Assistant and Online Business Manager
Social Media ImplementationsMarketing and Advertising, 1-10 employees
Mailgun, from Pathwire
No score
No answers yet
No answers on this topic
Usability
AWeber
AWeber 7.3
Based on 2 answers
See previous answers ... the design / customization interface could be more intuitive and elegant .. for example, for me it has been difficult to easily figure out how to place pictures / images to the right, left or center of text.
Owner
Herbst MarketingMarketing and Advertising, 1-10 employees
Mailgun, from Pathwire
Mailgun, from Pathwire 7.0
Based on 1 answer
It could be more up-to-date and could offer some extra features that other competitors do like templating and better querying and filtering. As it is right now most things are easy to use but seem rather barebones next to Mandrill. The API is easy to implement thanks to the great documentation which is why I recommend Mailgun so often.
Javascript Developer
Ministry SyncReligious Institutions, 1-10 employees
Reliability and Availability
AWeber
No score
No answers yet
No answers on this topic
Mailgun, from Pathwire
Mailgun, from Pathwire 10.0
Based on 1 answer
There have been a few minor outages through the years, but nothing more than a few minutes. These small outages are to be expected in any kind of a SaaS product, but Mailgun handles them very well. We designed our software to just retry sending after a while if there is an outage. As far as I know, we have never had to do more than a few retry cycles. This is all automated on our end, so we rarely even notice. Our customers have never noticed any mail sending outages.

Verified User
Project Manager in Information Technology
Computer Software Company, 1-10 employeesPerformance
AWeber
No score
No answers yet
No answers on this topic
Mailgun, from Pathwire
Mailgun, from Pathwire 9.0
Based on 1 answer
The API and the deliverability of emails is excellent. Their API is very responsive and performs perfectly fine. I have no complaints there. Their management interface though (accessed through the web) is pretty slow though. Searching through lists of emails when I'm tracking down a problem for a customer can take 10+ seconds which is annoyingly high for a modern web app.

Verified User
Project Manager in Information Technology
Computer Software Company, 1-10 employeesSupport Rating
AWeber
AWeber 9.1
Based on 4 answers
I have always received prompt phone or live chat support that has resolved my issues on the first call in a competent, knowledgeable and friendly manner. By contrast MailChimp offers no live chat or phone support; they only offer email support and the response time for MailChimp is slow by comparison to AWeber.
Owner
Herbst MarketingMarketing and Advertising, 1-10 employees
Mailgun, from Pathwire
Mailgun, from Pathwire 7.4
Based on 9 answers
You can't seem to get ANY support until you shell out hundreds of dollars per month. I even did this when we could not deliver mail with Mailgun, and the response was slow and inadequate. Nor would they refund my money. I'll never be a customer of Mailgun again.

Verified User
C-Level Executive in Engineering
Computer Software Company, 11-50 employeesAlternatives Considered
AWeber
We often use Canva to design our content and then export it as an image to upload into Aweber, as Aweber designs and limitations are too much of a hindrance to our needs. Canva is a brilliant tool for marketing and saves you a lot of time being able to adapt or change an existing template you create.

Verified User
Director in Marketing
Alternative Medicine Company, 1-10 employeesMailgun, from Pathwire
MailGun is more expensive than SparkPost and about the same price-wise as SendGrid. MailGun had a notably easy set-up process, since they are the first SMTP service we signed up with, and their support has been very helpful in identifying deliverability issues, providing documentation on IP reputation management, and recommending best sending practices.

Verified User
Manager in Marketing
Staffing and Recruiting Company, 11-50 employeesScalability
AWeber
No score
No answers yet
No answers on this topic
Mailgun, from Pathwire
Mailgun, from Pathwire 10.0
Based on 1 answer
Over the past six years, Mailgun has scaled with our growth very easily. We haven't had to make any code changes to handle our larger volume today, and their pricing has scaled naturally with our growth. As far as I know, there is nothing we will need to do in order to grow 10-fold. Mailgun just handles the load really well.

Verified User
Project Manager in Information Technology
Computer Software Company, 1-10 employeesReturn on Investment
AWeber
- If the campaign is well designed in the first place, ROI is immediate.
- Occasionally, when we do test runs, we find AWeber can even show us ways we can make our campaign even better, or catch something we had not foreseen.
CEO
Creating The Future Today.LifeExecutive Office, 11-50 employees
Mailgun, from Pathwire
- By not investing in our mail server, we have saved huge amount of money and time. For configuration and installation of an email server on Linux-based server, we would have to hire a network administrator.
- If email delivery is an issue in a hosting provider, another solution is to switch the hosting. Fortunately with Mailgun, we didn't need to try different hosts and experiment which one works best for emails. We can stick to our existing web hosting provider and would not need to change it just for the sake of improving email deliverability.
- The pricing of Mailgun is very cheap and straightforward. First 10K emails are free every month and that's a big advantage for our organization because our volume of emails is rarely more than 10K per month.

Verified User
Executive in Information Technology
Computer Software Company, 1-10 employees