What users are saying about
184 Ratings
263 Ratings
184 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 4.8 out of 100
263 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft is well suited for users who are not too technical. These users are able to easily drag and drop domain fields from their database to create friendly table reports. Users can easily add filters to their reports which allows for reusability. On the other hand, if a user is looking to add information that has many-to-many relationships, duplicates will appear. Having duplicates in an ad-hoc view and not being able to easily remove them is a big issue for many of our clients.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Birst
7.6
TIBCO Jaspersoft
7.6
Pixel Perfect reports
Birst
7.8
TIBCO Jaspersoft
7.5
Customizable dashboards
Birst
7.9
TIBCO Jaspersoft
7.4
Report Formatting Templates
Birst
7.1
TIBCO Jaspersoft
7.9

Ad-hoc Reporting

Birst
7.0
TIBCO Jaspersoft
7.1
Drill-down analysis
Birst
6.7
TIBCO Jaspersoft
7.5
Formatting capabilities
Birst
7.6
TIBCO Jaspersoft
6.8
Integration with R or other statistical packages
Birst
6.1
TIBCO Jaspersoft
Report sharing and collaboration
Birst
7.5
TIBCO Jaspersoft
6.9

Report Output and Scheduling

Birst
8.1
TIBCO Jaspersoft
8.2
Publish to Web
Birst
8.7
TIBCO Jaspersoft
9.0
Publish to PDF
Birst
8.0
TIBCO Jaspersoft
8.8
Report Versioning
Birst
7.4
TIBCO Jaspersoft
7.4
Report Delivery Scheduling
Birst
8.3
TIBCO Jaspersoft
7.5
Delivery to Remote Servers
Birst
TIBCO Jaspersoft
8.2

Data Discovery and Visualization

Birst
7.0
TIBCO Jaspersoft
7.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.4
TIBCO Jaspersoft
7.0
Location Analytics / Geographic Visualization
Birst
7.7
TIBCO Jaspersoft
7.5
Predictive Analytics
Birst
5.8
TIBCO Jaspersoft

Access Control and Security

Birst
8.1
TIBCO Jaspersoft
9.0
Multi-User Support (named login)
Birst
8.8
TIBCO Jaspersoft
9.2
Role-Based Security Model
Birst
8.0
TIBCO Jaspersoft
9.3
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.4
TIBCO Jaspersoft
9.7
Single Sign-On (SSO)
Birst
TIBCO Jaspersoft
7.8

Mobile Capabilities

Birst
7.9
TIBCO Jaspersoft
7.1
Responsive Design for Web Access
Birst
8.4
TIBCO Jaspersoft
6.9
Dedicated iOS Application
Birst
8.3
TIBCO Jaspersoft
7.0
Dedicated Android Application
Birst
7.2
TIBCO Jaspersoft
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.6
TIBCO Jaspersoft
6.6

Application Program Interfaces (APIs) / Embedding

Birst
TIBCO Jaspersoft
8.0
REST API
Birst
TIBCO Jaspersoft
8.1
Javascript API
Birst
TIBCO Jaspersoft
7.9
iFrames
Birst
TIBCO Jaspersoft
7.5
Java API
Birst
TIBCO Jaspersoft
8.7
Themeable User Interface (UI)
Birst
TIBCO Jaspersoft
7.4
Customizable Platform (Open Source)
Birst
TIBCO Jaspersoft
8.4

Pros

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

TIBCO Jaspersoft

  • Jaspersoft has an excellent self-service module that allows ad hoc report creation and can be easily worked by non-technical users as well.
  • Using this tool, it doesn't matter if you are viewing the report on a desktop screen or smaller mobile screens, the experience is seamless.
Anonymous | TrustRadius Reviewer

Cons

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

  • The UI on the report designer, Jaspersoft Studio, looks a little outdated. I think that Studio as a whole could use a facelift. Additionally, Jaspersoft Studio tends to slow down over time, requiring a restart of the program.
  • There is a bit of a learning curve with all of the intricacies of Jaspersoft Studio, it's kind of overwhelming when trying to learn it from nothing.
  • One functionality that seems to be missing, that would help our use-case, would be the ability to parameterize a JSON URL as a data source. For example, if there was a call to a set of JSON data, it has to be a static URL. But in many cases, APIs that return JSON take parameters via the URL. Jaspersoft does not support that.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 9.0
Based on 23 answers
JasperSoft has been amazing. It is well documented, fast, and transparent in how it functions. We have been very confident in JasperSoft in every aspect of our business and offerings where we've used it. On top of that, their improvements to the product have been fantastic. I am really looking forward to seeing where they take their product and how we can leverage that to please our clients
Craig LaValle | TrustRadius Reviewer

Usability

Birst

Birst 6.1
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 7.2
Based on 10 answers
I think it's a tool well suited for a software developer. Others with less coding skills could struggle somewhat with the tool. I find java a little unforgiving as a language for expressions and not very user friendly for the technically dis-inclined. Sometimes the numeric conversions cause issues (who knew that 0 and 0.0 would cause different things to happen). Previous experience with a reporting tool that used visual basic for its' expressions that I found much simpler to use. On the other hand, java is so widespread, you can easily google the syntax to accomplish what you need to do.
Gerald Meachem | TrustRadius Reviewer

Reliability and Availability

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 6 answers
We've never had an outage of the software itself. If it was unavailable, it was due to a network outage, not a problem with Jasper.
Peter Larabell | TrustRadius Reviewer

Performance

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 7.0
Based on 6 answers
Complex reports on heavy data load may take considerable amount of time. We have experinced some latencies/misfires regarding to this.
Anonymous | TrustRadius Reviewer

Support Rating

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 5.1
Based on 39 answers
They have a great customer support ticketing system in which they always respond same-day. They offer conference calls with srcreensharing as well in order to better understand your issues.
I wish that the lower level support access came with more than just 12 cases per year though as this makes us less likely to reach out for questions on things that we then instead try to solve ourselves which results in loss of time in trying to acquire new features and or solve a problem.
Ashley Lee | TrustRadius Reviewer

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 4 answers
It did the job of getting us to our deadline we set for ourselves for initial launch. The customer we launched the product for was also there to learn about it at the same in order to better understand the capabilities. This helped greatly so that the customer was on the same page on what was possible when using jaspersoft. I think most people would not want their customers aware the product they are using is third-party but in this case it was a new experience for us both and so as we learned more about jaspersoft, we both had better communication on what the future road map was for their business needs in BI.
Ashley Lee | TrustRadius Reviewer

Online Training

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 6.5
Based on 7 answers
Resources available in the TIBCO Knowledge Base are covering almost everything. They are well organized, and covering almost every possibility. There is always the change to get back to the TIBCO support or to the dedicated Customer Success Manager whenever something very specific or bound to a customization is not covered.
Davide Marzucco | TrustRadius Reviewer

Implementation Rating

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 7.8
Based on 30 answers
Having just completed an upgrade to the latest version of Jaspersoft, I am happy to say their support was very good. There were a couple of small challenges which were not easily resolved, but they were primarily related to the fact that we had skipped updates for a couple of versions. The current update procedures assumed we were upgrading from the prior latest version (6.4) to to the new version (7.1).
Anonymous | TrustRadius Reviewer

Alternatives Considered

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

TIBCO Jaspersoft

It's been a long time since we have been using Jasper, so I can't really remember the details, but mainly it was about comparing how easy it was to integrate with our Java-based product, reporting capability, and datasources/platform supported.
Anonymous | TrustRadius Reviewer

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

TIBCO Jaspersoft

TIBCO Jaspersoft 8.0
Based on 3 answers
We haven't really started to explore the scalability of the product as yet, but in terms of existing deployments it has done what we need it to do.
Anonymous | TrustRadius Reviewer

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

TIBCO Jaspersoft

  • When we demo our Jaspersoft environment to potential clients, their eyes light up and they sit up in their chairs a bit more. A lot of our meetings have ended with with the client very interested in our product due to Jaspersoft.
  • Our existing clients have been very satisfied with the adhoc features of Jaspersoft. We've been able to provide them better access to their data on their terms instead of ours. Of course this turns into a huge win for us.
  • We've always used SQL Server Reporting Services to deliver our reports to our clients. Converting to Jaspersoft has allowed us to generate the reporting layer that our clients demand. They no longer feel like they are settling for what we offer.
Robert Mills | TrustRadius Reviewer

Screenshots

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

TIBCO Jaspersoft

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

TIBCO Jaspersoft Editions & Modules

Additional Pricing Details
Jaspersoft offers flexible pricing for ISVs and SaaS per customer or by CPU core.

Rating Summary

Likelihood to Recommend

Birst
7.4
TIBCO Jaspersoft
8.1

Likelihood to Renew

Birst
9.0
TIBCO Jaspersoft
9.0

Usability

Birst
6.1
TIBCO Jaspersoft
7.2

Reliability and Availability

Birst
4.1
TIBCO Jaspersoft
8.0

Performance

Birst
7.5
TIBCO Jaspersoft
7.0

Support Rating

Birst
5.3
TIBCO Jaspersoft
5.1

In-Person Training

Birst
9.1
TIBCO Jaspersoft
8.0

Online Training

Birst
8.0
TIBCO Jaspersoft
6.5

Implementation Rating

Birst
5.3
TIBCO Jaspersoft
7.8

Scalability

Birst
6.0
TIBCO Jaspersoft
8.0

Add comparison