What users are saying about
184 Ratings
121 Ratings
184 Ratings
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Score 4.8 out of 100
121 Ratings
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Score 8 out of 100

Likelihood to Recommend

Birst

Birst is well suited for an organization looking for a cloud-hosted analytics solution that is contained within one package. It is able to connect to a very wide variety of different data sources, and has options for either light or involved ETL procedures, depending on the users experience with preparing data. As with any BI project, it would not be suitable for an organization where there is no dedicated team to maintain and manage the project.
Anonymous | TrustRadius Reviewer

Pentaho

Any company looking to solve ETL, data science, data mining problems can solve these issues with the Pentaho tools.
From a very close perspective, I know that different industries, such as the leads generation industry, which operates with other sectors such as loans, medical insurance, and mortgage, can benefit significantly from using the Pentaho tools to perform data extraction and refine records.
Other industries such as universities use the Pentaho tools for different kinds of investigations.
Banking industries also use the Pentaho tools to perform internal data mining operations, which, as you can imagine having so much data is challenging.
Perhaps if you are a single developer trying to extract data for some machine learning process, using the Pentaho tools could be a little too much, maybe overcomplicated when some spreadsheets or using R or Python could probably get the job done. Still, complex or straightforward data transformations could suffice for the job.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Birst
7.6
Pentaho
7.6
Pixel Perfect reports
Birst
7.8
Pentaho
7.3
Customizable dashboards
Birst
7.9
Pentaho
8.5
Report Formatting Templates
Birst
7.1
Pentaho
7.0

Ad-hoc Reporting

Birst
7.0
Pentaho
7.9
Drill-down analysis
Birst
6.7
Pentaho
7.6
Formatting capabilities
Birst
7.6
Pentaho
7.5
Integration with R or other statistical packages
Birst
6.1
Pentaho
8.1
Report sharing and collaboration
Birst
7.5
Pentaho
8.3

Report Output and Scheduling

Birst
8.1
Pentaho
7.7
Publish to Web
Birst
8.7
Pentaho
7.8
Publish to PDF
Birst
8.0
Pentaho
8.3
Report Versioning
Birst
7.4
Pentaho
7.8
Report Delivery Scheduling
Birst
8.3
Pentaho
7.4
Delivery to Remote Servers
Birst
Pentaho
7.4

Data Discovery and Visualization

Birst
7.0
Pentaho
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.4
Pentaho
8.0
Location Analytics / Geographic Visualization
Birst
7.7
Pentaho
7.5
Predictive Analytics
Birst
5.8
Pentaho
8.0

Access Control and Security

Birst
8.1
Pentaho
7.9
Multi-User Support (named login)
Birst
8.8
Pentaho
8.1
Role-Based Security Model
Birst
8.0
Pentaho
8.1
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.4
Pentaho
7.8
Single Sign-On (SSO)
Birst
Pentaho
7.6

Mobile Capabilities

Birst
7.9
Pentaho
7.9
Responsive Design for Web Access
Birst
8.4
Pentaho
8.2
Dedicated iOS Application
Birst
8.3
Pentaho
7.6
Dedicated Android Application
Birst
7.2
Pentaho
8.0
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.6
Pentaho
8.0

Application Program Interfaces (APIs) / Embedding

Birst
Pentaho
7.6
REST API
Birst
Pentaho
7.3
Javascript API
Birst
Pentaho
7.3
iFrames
Birst
Pentaho
7.0
Java API
Birst
Pentaho
8.4
Themeable User Interface (UI)
Birst
Pentaho
7.3
Customizable Platform (Open Source)
Birst
Pentaho
8.5

Pros

Birst

  • Birst is an platform that provides connectors to some of the applications we use, but also allows us to bring in data from disparate systems to perform ETL and integrate all of the data for analyses. It makes no assumptions about your data, which is good for us, as we have a lot of customizations to many of our systems.
  • Birst is making inroads towards a more modern UI.
Sean Keesler | TrustRadius Reviewer

Pentaho

  • Integrate and synchronize with big data easily
  • Import data from any sources and different databases
  • Managing data in on-premise, hybrid and cloud environments.
  • Compatibility and flexibility of the platform with any type of scenario and any business or industry
  • Various tools in the software suite to transformation of data
  • Simple interface appearance and creative UI graphics
Ali Kazempour | TrustRadius Reviewer

Cons

Birst

  • Birst prices are fairly expensive. License plus cost of users can add up pretty quickly
  • Depending on the size of data, rendering of reports can take a little bit. Need faster processing of data
  • Takes a little time to understand how to build reports, not the most intuitive UI
Anonymous | TrustRadius Reviewer

Pentaho

  • I think the relative obscurity of the tool is a downside, not as many developers, consultants or peers you can tap into.
  • Lack of a solid user community held us back, looking at Power BI and Qlik, they have huge user communities that help each other out. Would have liked that here.
  • Smaller company means smaller sales force, and the lack of a local presence made it hard to only interact online with the account rep. Other companies have someone local who often stops by with pre-sales developers to just pitch in free of charge when they have time.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood | TrustRadius Reviewer

Pentaho

Pentaho 8.8
Based on 11 answers
I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
Adam O'Connor | TrustRadius Reviewer

Usability

Birst

Birst 6.1
Based on 11 answers
I would like to see additional usability put into the ETL scripting. Recently, Birst added a nice function reference inline to formula creation which has kept me from having to return to documentation so much. The same in ETL would be very beneficial. The interface problems related to the Flex framework are being addressed in a rewrite to HTML 5, but for now they are still a hindrance to a higher usability rating.
Anonymous | TrustRadius Reviewer

Pentaho

Pentaho 8.5
Based on 3 answers
I would have liked some hands on help in trying to match what Customers were already used to. Plus having a team of Java/BI folks was difficult to assemble since what required to be done in an object oriented fashion could have easily been done via a SQL construct. This hash of technologies was difficult to manage.
Deepak Paramanand | TrustRadius Reviewer

Reliability and Availability

Birst

Birst 4.1
Based on 12 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch | TrustRadius Reviewer

Pentaho

No score
No answers yet
No answers on this topic

Performance

Birst

Birst 7.5
Based on 12 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry | TrustRadius Reviewer

Pentaho

No score
No answers yet
No answers on this topic

Support Rating

Birst

Birst 5.3
Based on 36 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy | TrustRadius Reviewer

Pentaho

Pentaho 8.5
Based on 6 answers
We are an Enterprise customer. They handle problems INSTANTLY when they are critical, including initiation an immediate WebEx screen share call when needed. Smaller/less-critical problems are handled within 1-2 days -- and NEVER fall off their radar, no matter how small.As needed, we can also leverage "professional services" from them -- much of which is included in our Enterprise contract. Finally, when a problem I have discovered turns out to be a bug..they create a JIRA for the fix, and make me a watcher. I love seeing notes come in showing me status updates of bugs filed because of something I found. They really are TOP-NOTCH.
Sandro Frattura | TrustRadius Reviewer

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys | TrustRadius Reviewer

Pentaho

No score
No answers yet
No answers on this topic

Online Training

Birst

Birst 8.0
Based on 2 answers
Although I found the online resources helpful, a lack of appropriate examples for certain tasks key to report creation and advanced modeling make the online training/documentation less than perfect. For an inexperienced BI professional, the online training would not enable a streamlined launch of the product.
Anonymous | TrustRadius Reviewer

Pentaho

Pentaho 9.5
Based on 2 answers
Course Taken: DI1000 Pentaho Data Integration FundamentalsSetup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The CourseThe 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
Stephanie Dozier | TrustRadius Reviewer

Implementation Rating

Birst

Birst 5.3
Based on 12 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy | TrustRadius Reviewer

Pentaho

Pentaho 5.0
Based on 2 answers
Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework.Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set.Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
Deepak Paramanand | TrustRadius Reviewer

Alternatives Considered

Birst

During the vetting process, we looked at 14 different products (one of them internal) to see if they would fit our needs and whittled it down to this one over a three month period. We did not contact sales for all of them (sales sites were enough to rule out some), but did have a lot of demos with a significant portion of them and reviewed several of the major industry studies as well. We had representatives of both user interests/design and the technical backend on the evaluation process.
The major features we were looking for a product that we could embed inside our own SaaS application, connect to a sharded Postgres database, had multitenancy and allowed for customer generated reports/ self-reporting. Some of the minor "nice to have" features we were looking at was scheduled reports, especially if we could plug it into our own scheduling system (for CAN-SPAM compliance), internationalization, and support.
In the evaluation, Birst hit all of the must-haves and enough of the nice to haves that they made it down to our final two and the trial was the clincher to make it our final choice.
Anonymous | TrustRadius Reviewer

Pentaho

Since the Pentaho platform offers a range of broad functionality across data preparation and advanced analytics, it also can be easily integrated to support many data sources and machine-learning frameworks. Based on that fact, we selected Pentaho to be used in our internal department. It also supports many of our BI use cases as required by company management or the business user. Last but not least, the Pentaho license is cheaper than their competitor.
Ilham AB | TrustRadius Reviewer

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch | TrustRadius Reviewer

Pentaho

No score
No answers yet
No answers on this topic

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson | TrustRadius Reviewer

Pentaho

  • Pentaho has improved our overall business process.
  • Pentaho has helped the Managers and Directors to analyze the numbers going up and down from time to time.
  • We have a started a big project using Pentaho that is going to include all the business processes in the organization.
Nikhil Karkare | TrustRadius Reviewer

Screenshots

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Birst Editions & Modules

Edition
Basic License$30,0001
  1. Per 20 Users Per Year
Additional Pricing Details

Pentaho

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pentaho Editions & Modules

Additional Pricing Details

Rating Summary

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