What users are saying about

Birst

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
179 Ratings

Tableau Desktop

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1247 Ratings

Birst

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
179 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 6.8 out of 101

Tableau Desktop

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
1247 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.2 out of 101

Add comparison

Likelihood to Recommend

Birst

If you are looking for "Instant BI", Birst isn't that tool. If you want to roll your own solution using a single application to perform all of your ETL, reporting/dashboard, like to get deep in the weeds and have a lot of control of how your data is processed, this is going to make you smile.
Sean Keesler profile photo

Tableau Desktop

It definitely depends on the use case of company. If they have the data cooked and ready for reporting they can always add a layer like Tableau on top of their EDW or Data Marts which would make their reporting goals successful undoubtedly. Gartner's magic quadrant rates Tableau the best visualization layer for last couple of years.One thing to keep in mind is if the company is very small and has less of a budget to spend on tools for each ETL layer, architect and visualization layer then Tableau won't be a good choice. It might be expensive for them. Also you can't bring in facts and dimension inside Tableau Desktop to create relationships and logical model like MicroStrategy.
Abanish Mishra profile photo

Feature Rating Comparison

BI Standard Reporting

Birst
6.9
Tableau Desktop
8.4
Pixel Perfect reports
Birst
6.7
Tableau Desktop
8.4
Customizable dashboards
Birst
7.6
Tableau Desktop
8.8
Report Formatting Templates
Birst
6.3
Tableau Desktop
8.0

Ad-hoc Reporting

Birst
6.9
Tableau Desktop
8.3
Drill-down analysis
Birst
7.4
Tableau Desktop
8.5
Formatting capabilities
Birst
6.6
Tableau Desktop
8.2
Integration with R or other statistical packages
Birst
6.3
Tableau Desktop
8.0
Report sharing and collaboration
Birst
7.3
Tableau Desktop
8.5

Report Output and Scheduling

Birst
7.7
Tableau Desktop
7.7
Publish to Web
Birst
7.9
Tableau Desktop
8.3
Publish to PDF
Birst
7.9
Tableau Desktop
8.2
Report Versioning
Birst
7.4
Tableau Desktop
7.3
Report Delivery Scheduling
Birst
7.5
Tableau Desktop
7.5
Delivery to Remote Servers
Birst
Tableau Desktop
7.3

Data Discovery and Visualization

Birst
6.6
Tableau Desktop
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.2
Tableau Desktop
8.6
Location Analytics / Geographic Visualization
Birst
7.0
Tableau Desktop
8.8
Predictive Analytics
Birst
5.6
Tableau Desktop
6.8

Access Control and Security

Birst
8.1
Tableau Desktop
7.6
Multi-User Support (named login)
Birst
8.4
Tableau Desktop
8.2
Role-Based Security Model
Birst
8.1
Tableau Desktop
7.4
Multiple Access Permission Levels (Create, Read, Delete)
Birst
8.0
Tableau Desktop
7.6
Single Sign-On (SSO)
Birst
Tableau Desktop
7.3

Mobile Capabilities

Birst
7.4
Tableau Desktop
7.7
Responsive Design for Web Access
Birst
7.1
Tableau Desktop
8.2
Dedicated iOS Application
Birst
7.5
Tableau Desktop
7.2
Dedicated Android Application
Birst
7.6
Tableau Desktop
7.0
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.3
Tableau Desktop
8.2

Application Program Interfaces (APIs) / Embedding

Birst
Tableau Desktop
7.1
REST API
Birst
Tableau Desktop
8.0
Javascript API
Birst
Tableau Desktop
7.1
iFrames
Birst
Tableau Desktop
6.7
Java API
Birst
Tableau Desktop
6.9
Themeable User Interface (UI)
Birst
Tableau Desktop
7.0
Customizable Platform (Open Source)
Birst
Tableau Desktop
7.0

Pros

  • Easy to create visualizations
  • Very attractive visualizations
  • Connect to many data sources
Robin Filan profile photo
  • Creating visuals are very quick. Doesn't need much training. Anyone who can handle Excel can also handle Tableau visualization. The interface is well organized and everything is possible with less clicks. The default color layout & representation of graph & grid is very attractive. So excellent use experience.
  • Data Source Connectivity- It provides lot of data source connection options. Tableau provides an option to connect to a file (Excel, Text, Access, CSV etc. ), connect to DataBase (Microsoft SQL Server Oracle, Amazon Redshift etc.), ODBC connections, Google Analytics, SAP HANA and many more.
  • Excellent mobile support. Tableau put a lot of effort into developing a robust mobile client. Sensitive Control & Reports are pixel perfect.
Abanish Mishra profile photo

Cons

  • Data modeling is a particular challenge for both novice and experienced data engineers. The ETL tools are insufficient to meet even 1/2 of our needs, and as a result we have a separate platform for data warehousing and use the back end of Birst solely for data exploration projects.
  • There are occasionally delays in the UI when applying filters that often lead users to think that something is broken when in fact they just need to wait a few more seconds for the UI to change, even to let them know that it's still updating.
  • Customer service, while it has improved, is still poor relative to other vendors that we work with. I often feel that both our CSM and our support technicians are defensive and try to push the responsibility for sub-optimal experiences back on us, and while it sometimes *is* the case that it is an issue on our end, more often it is not and even when it is we shouldn't FEEL like that. None of our other vendors take this approach, and even when the problem is on our end, they support us getting through it in a much less defensive way.
Marci Augustine profile photo
  • There is no concept of Change Management or versioning. The way it works is -i) Connect to your source ii) Build the reports in Desktop iii) Publish them online. Now for example if you did some modification & republished it, Tableau Online would always show the latest version. There is no way to retrieve the previous version of report.
  • 3D Charts are not available
  • Connecting live to Hadoop via ODBC driver is still painful because of its performance.
  • Cost is high,this means you need to buy a Desktop license and server separately. The cost is a major factor desktop - $2000 with yearly maintenance paid upfront. This combined with maintenance of - $200, which you need to pay every year. This is per user.
Abanish Mishra profile photo

Likelihood to Renew

Birst9.0
Based on 36 answers
While the initial process of implementing Birst is complicated and time consuming, Birst has already proved to be very helpful to our organization. Also, the Birst CSM team is awesome!
John Hermes profile photo
Tableau Desktop8.9
Based on 39 answers
Because right now its the best option out there (disclosure: I haven't used Qlikview or some of the other direct competitors of Tableau). The big investment is in Tableau Server not desktop. For the cost of the license of Tableau desktop, its a pretty good deal. You can hook it up to pretty much any data source easily. You can easily share the visualizations with your team/colleagues easily. Tableau Desktop is generally easy to use for business users. But the more advanced stuff is better suited for a analyst or someone with a IT/CS background.
Mashhood Syed profile photo

Usability

Birst7.2
Based on 10 answers
I work very well for what we use it for.
Martin Hollænder profile photo
Tableau Desktop8.6
Based on 23 answers
Still requires a lot of work to create a good looking dashboard.
Phillip Smith profile photo

Reliability and Availability

Birst4.1
Based on 6 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch profile photo
Tableau Desktop8.0
Based on 10 answers
I have really never faced any serious issue with this tool, although in some versions there were crashing issues were there.
Chandra Bhanu Pratap Singh profile photo

Performance

Birst7.5
Based on 6 answers
Birst struggles with complex data sets coming from SSAS, that resolve very quickly on tools like PowerBI
Tim Welch profile photo
Tableau Desktop6.6
Based on 9 answers
The performance of tableau heavily depends on size of data and sheet objects and visualizations used. So yes the performance of tableau degrades based on its complexity.
Chandra Bhanu Pratap Singh profile photo

Support

Birst5.3
Based on 17 answers
There are a few technicians I know by name that are particularly good, but until the main staff gets in at 9AM PST they are not very helpful at all.
Robin Filan profile photo
Tableau Desktop9.0
Based on 16 answers
Tableau treat us very well and are always ready to listen and engage.
Paul Morgan profile photo

In-Person Training

Birst9.1
Based on 4 answers
Training was very helpful. It occurred early in the implementation process, but I remembered a lot of what we did months later when I started getting hands-on experience
Scott Gabriel profile photo
Tableau Desktop9.4
Based on 4 answers
Extensive and beneficial - users have shown great benefit of training and put it to practical use.
Paul Morgan profile photo

Online Training

Birst8.0
Based on 2 answers
Birst has been a solid provider of BI tools in the years we have used them. They have grown with us and have shown they are investing in their service by providing new tools.
George Sanchez profile photo
Tableau Desktop8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh profile photo

Implementation

Birst5.3
Based on 6 answers
Disappointing that it is on a "delivered VM" rather than a software install as 99.9% of other software is provided.
Tim Welch profile photo
Tableau Desktop8.1
Based on 34 answers
The desktop application seems to be extremely well done. The app is tightly integrated with Tableau server and makes managing various workbooks and projects relatively straightforward. By working with data extracts, it is easy to quickly develop visualizations and analytic tools and then ship them off to Tableau server for other individuals to consume.
Ivan Miller profile photo

Alternatives Considered

Birst provide a much better web UI and end user experience and distribution mechanism than both Tableau and SSRS. Power BI simply did not have the full complement of features that we needed at the time of our selection to be competitive and Pentaho was too custom and would have required an investment in professional services that we could not afford. SSRS is good for data dumps, but creating user friendly visualizations is not practical. Snowflake ended up as our EDW platform, and we integrate that with Birst to provide a complete BI stack for our end users.
Marci Augustine profile photo
I haven't used other tools for a number of years - when I made the selection my criteria were ease of use (including, slicing & dicing data at will), connectivity to various data sources (especially REST API - which Tableau doesn't support natively but now has a way to use through the Web Data Connector). An element that is often overlooked is the ecosystem: other services or tools complementing & extending Tableau, the support community, training opportunities, books and even the availability of skilled resources in the field. And finally, price was a factor.In some cases I use Klipfolio as an alternative to Tableau dashboards. I see it as a matter of "fit to task" and data-maturity. Sometimes Tableau dashboards are just overkill for building nice-looking, simple dashboards where my client doesn't need too much controls (i.e. no highlighting or segmentation at will).
Stéphane Hamel profile photo

Scalability

Birst6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch profile photo
Tableau Desktop7.0
Based on 3 answers
Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.
Chandra Bhanu Pratap Singh profile photo

Return on Investment

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson profile photo
  • Increased productivity: ability to automate recurring reports and speed creating new reports. Decreased error rate. Reduced days of effort to hours.
  • Increased client satisfaction: better visuals; more flexible, deeper exploration available; faster, higher quality delivery
Judith Breisch profile photo

Screenshots

Tableau Desktop

Pricing Details

Birst

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Birst Editions & Modules
Birst
Additional Pricing Details

Birst More Information

Tableau Desktop

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Tableau Desktop Editions & Modules
Tableau Desktop
Edition
Personal
$9991
Professional
$1,9991
1. per user
Additional Pricing Details
Free trials are available for both editions.

Tableau Desktop More Information