What users are saying about
183 Ratings
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1455 Ratings
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Score 6.9 out of 101

Tableau Desktop

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1455 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

Birst

If you are looking for "Instant BI", Birst isn't that tool. If you want to roll your own solution using a single application to perform all of your ETL, reporting/dashboard, like to get deep in the weeds and have a lot of control of how your data is processed, this is going to make you smile.
Sean Keesler profile photo

Tableau Desktop

Great for visualizing basic and complex analytics, can be very useful in a myriad of situations, for example it can be summarized up for grand views for executives and plenty of drill down opportunities for more analyst level staff. This allows the staff to performing the analytics to save time by not having to duplicate reports on different levels for different staff.
Clinton Shields profile photo

Feature Rating Comparison

BI Standard Reporting

Birst
7.0
Tableau Desktop
8.3
Pixel Perfect reports
Birst
6.9
Tableau Desktop
8.2
Customizable dashboards
Birst
7.6
Tableau Desktop
9.1
Report Formatting Templates
Birst
6.4
Tableau Desktop
7.7

Ad-hoc Reporting

Birst
6.8
Tableau Desktop
8.2
Drill-down analysis
Birst
7.2
Tableau Desktop
8.5
Formatting capabilities
Birst
6.7
Tableau Desktop
8.4
Integration with R or other statistical packages
Birst
6.1
Tableau Desktop
7.7
Report sharing and collaboration
Birst
7.3
Tableau Desktop
8.2

Report Output and Scheduling

Birst
7.8
Tableau Desktop
8.4
Publish to Web
Birst
8.2
Tableau Desktop
8.7
Publish to PDF
Birst
7.9
Tableau Desktop
8.7
Report Versioning
Birst
7.4
Tableau Desktop
8.2
Report Delivery Scheduling
Birst
7.6
Tableau Desktop
8.5
Delivery to Remote Servers
Birst
Tableau Desktop
8.2

Data Discovery and Visualization

Birst
6.7
Tableau Desktop
8.2
Pre-built visualization formats (heatmaps, scatter plots etc.)
Birst
7.2
Tableau Desktop
8.4
Location Analytics / Geographic Visualization
Birst
7.2
Tableau Desktop
8.6
Predictive Analytics
Birst
5.6
Tableau Desktop
7.6

Access Control and Security

Birst
8.1
Tableau Desktop
8.3
Multi-User Support (named login)
Birst
8.5
Tableau Desktop
8.4
Role-Based Security Model
Birst
8.1
Tableau Desktop
8.2
Multiple Access Permission Levels (Create, Read, Delete)
Birst
7.8
Tableau Desktop
8.3
Single Sign-On (SSO)
Birst
Tableau Desktop
8.1

Mobile Capabilities

Birst
7.3
Tableau Desktop
7.9
Responsive Design for Web Access
Birst
7.2
Tableau Desktop
8.3
Dedicated iOS Application
Birst
7.5
Tableau Desktop
7.7
Dedicated Android Application
Birst
7.4
Tableau Desktop
7.4
Dashboard / Report / Visualization Interactivity on Mobile
Birst
7.2
Tableau Desktop
8.3

Application Program Interfaces (APIs) / Embedding

Birst
Tableau Desktop
7.6
REST API
Birst
Tableau Desktop
8.0
Javascript API
Birst
Tableau Desktop
7.8
iFrames
Birst
Tableau Desktop
7.1
Java API
Birst
Tableau Desktop
7.6
Themeable User Interface (UI)
Birst
Tableau Desktop
7.9
Customizable Platform (Open Source)
Birst
Tableau Desktop
7.3

Pros

Birst

  • Birst provides a very scalable and high-performance BI Platform. Setting up a new project "space" is simple, fast and easy to manage.
  • Birst provides a deep and comprehensive ETL and query capability to perform most any data transformation.
  • Building out Dashboards is easy. Building new reports with the Visualization tool is easy and powerful.
David Strutt profile photo

Tableau Desktop

  • With Tableau you do not need to have technical knowledge to do the data integration and you get a quick response of what you are looking for, being your visualization of high quality.
  • We can say that it is free software and it is not a limited version
Yusmelys Lopez profile photo

Cons

Birst

  • Terrible documentation and training resources. Sometimes not enough documentation, sometimes it is WRONG! Often we are told to post our issues to the Birst user forum, as if we should be able to figure out our own problems rather than Birst troubleshooting their own product.
  • Sometimes when there are bugs we are told they will only be addressed by voting on them as feature requests, not addressing the bugs. Some feature requests are years old.
  • When using Birst Connect there is a lot that can go wrong on the Birst side of things completely out of our control, and then we are waiting on technical support to resolve. In particular the space can get "locked" if we try to process while it's already processing. I've also experienced where a staging table was deleted in the user interface, but not the backend of the tool, so it failed until the support team manually removed it.
  • Birst technical support is very weak. They often do not answer the phone, and they always ask to go on a call with you after submitting a ticket, no matter if we've provided extensive documentation within the ticket.
  • The ETL features are incredibly hard to use, though very powerful. As someone who has an understanding of database theory I found the fact that the training refused to teach to "primary keys" and "foreign keys" and "facts and dimensions" and instead made us learn a whole different terminology of "levels" and "hierarchies" very confusing.
  • Processing is entirely mysterious to us. There's little explanation of what is happening when it is processing, which makes it hard to troubleshoot when things go wrong.
  • Terrible or non-existent error messages. When a scripted source fails to execute the log in the scripted source doesn't even generate an error message. We've also found that the error message "data format is not correct" doesn't actually mean that, but can mean a whole bunch of other things related to the model.
  • Birst does not allow snowflake data structure more than 2 levels deep. This is a problem as our data warehouse is a snowflake, so we always have to flatten our tables.
  • Even though the visualization tool makes nice views, it is not as robust as even years old versions of Tableau. In particular I've found I often export my data out of Birst and into Tableau when I want to visualize two or more attributes.
  • Birst sends its users to the user Forum, but half of the issues on there have not been resolved. There's a person whose job it is to reply whether the users have figured out a solution. Why is this our responsibility to figure out their tool?
  • Very, very little support for using Live Access to connect to data. Some of the Birst support staff don't even know how to use it.
Robin Filan profile photo

Tableau Desktop

  • Tableau is ill-suited to work with SSAS cubes, at least when you are used to analysis within Microsoft tools
  • Data preparation is not up-to-par with other leading vendor tools (although can be improved through Alteryx if you have access to it)
  • The ease-of-use is true for basic analysis, but rapidly gives way to a steep learning curve with more complex queries or when the business context is more mathematics oriented
Charles Saulnier profile photo

Likelihood to Renew

Birst

Birst 9.0
Based on 36 answers
We have been able to overcome any of the drawbacks we've found with Birst easily and it has fulfilled almost all of our analytic needs to date. Having seen their roadmap it would be highly unlikely we would move away from this platform any time soon. You simply can't beat the functionality that Birst provides for the price and the things I see coming out of the company solidify that our decision to choose Birst was the best possible choice. We have never regretted the decision.
Brian Flood profile photo

Tableau Desktop

Tableau Desktop 8.9
Based on 39 answers
Because right now its the best option out there (disclosure: I haven't used Qlikview or some of the other direct competitors of Tableau). The big investment is in Tableau Server not desktop. For the cost of the license of Tableau desktop, its a pretty good deal. You can hook it up to pretty much any data source easily. You can easily share the visualizations with your team/colleagues easily. Tableau Desktop is generally easy to use for business users. But the more advanced stuff is better suited for a analyst or someone with a IT/CS background.
Mashhood Syed profile photo

Usability

Birst

Birst 6.4
Based on 11 answers
We have been using Birst for 10 years .We like a lot of things it offers but especially the ability to create new data sources and build reports/dashboard on top of that data very fast and relatively easy. What we dislike is a way how some of new features/modules have been designed and developed and lack of consistent focus on product stability. Since Birst became part of Infor, a lot of things changed for the worse (product reliability, tech support,...) We hope that this is just a phase that will be over soon.
Sanja Prstojevic profile photo

Tableau Desktop

Tableau Desktop 8.8
Based on 23 answers
I am really a fan of tableau for its quick setup, data connection, dashboard creation time and very easy to use UI.As i have used multiple Bi tools like QlikView and SAP BO, i can say all other tools take really long time in performing above functionalities except QlikView which is really fast in term of performing analysis.
Chandra Bhanu Pratap Singh profile photo

Reliability and Availability

Birst

Birst 4.1
Based on 6 answers
We frequently experience -103 errors due to us using the Live Connect functionality, which does not seem to handle even minor interruptions in connectivity, and treats all future connection attempts or data requests as errors, even if the issue does not exist any longer
Tim Welch profile photo

Tableau Desktop

Tableau Desktop 8.0
Based on 10 answers
When used as a stand-alone tool, Tableau Desktop has unlimited uptime, which is always nice. When used in conjunction with Tableau Server, this tool has as much uptime as your server admins are willing to give it. All in all, I've never had an issue with Tableau's availability.
Brad Llewellyn profile photo

Performance

Birst

Birst 7.5
Based on 6 answers
Everything runs very fast and smoothly. The only process that I wish was faster would be processing the data after uploading new data or making changes to the existing data model. It can take 15-20 minutes (roughly) to upload and process new data once you start getting into 10's of millions of rows. Given my experience with how long it takes me to pull the same data using SQL Server Management Studio, I don't think Birst is unreasonably slow - but for me to give a higher rating, I would want it to be unreasonably fast
Brett Mooberry profile photo

Tableau Desktop

Tableau Desktop 6.2
Based on 9 answers
Tableau's connections to third-party sources can be somewhat slow due to the time required to speak to a source over a network. However, if you properly utilize Tableau's Data Source Extracts, then the speed is incredible. On the other hand, Tableau makes it very easy for the user to put too much data into one dashboard, which can impact performance. All in all, if you use the tool properly, speed should not be a concern.
Brad Llewellyn profile photo

Support

Birst

Birst 5.2
Based on 18 answers
When we have an issue that is stopping our business from proceeding, I want answers sooner than later. While Birst does have a published response time for each case level, we always wish it could be quicker. What response improvement could there be with a larger support team?In response to first question: Blackhole of issues - Birst needs to improve upon closing issues that resolution was dependent upon code fixes or enhancements, perhaps someone to add a comment on all case tickets at least every 60 days.Escalation - I always have the ability to electronically or via phone escalate a ticket. I also have my Customer Success Manager through whom I can escalate topics.
Deborah Stillwell Judy profile photo

Tableau Desktop

Tableau Desktop 9.0
Based on 16 answers
I still haven't found something that stumped me for long. The company materials are first-rate and their seems to be a natural affinity among the professionals using the product. It seems there are many who want to help those that are following them onto the platform. I've never noticed any condescension to new users or obvious questions in the forums or my personal exchanges.
David Fickes profile photo

In-Person Training

Birst

Birst 9.1
Based on 4 answers
I have attended two different training sessions. The first one was my initial training on the system. It was well paced, clear and concise. If there were questions that were not able to be answered by the instructor, he took down the question and actually followed up and provided us a response quickly.The second session was specific to the dashboard and report design components. This training was very good though there were some attendants who had little or no experience and their questions slowed the class.
Timothy Humphreys profile photo

Tableau Desktop

Tableau Desktop 9.4
Based on 4 answers
It is admittedly hard to train a group of people with disparate levels of ability coming in, but the software is so easy to use that this is not a huge problem; anyone who can follow simple instructions can catch up pretty quickly.
Jon Boeckenstedt profile photo

Online Training

Birst

Birst 8.0
Based on 2 answers
Birst has been a solid provider of BI tools in the years we have used them. They have grown with us and have shown they are investing in their service by providing new tools.
George Sanchez profile photo

Tableau Desktop

Tableau Desktop 8.0
Based on 4 answers
The training for new users are quite good because it covers topic wise training and the best part was that it also had video tutorials which are very helpful
Chandra Bhanu Pratap Singh profile photo

Implementation

Birst

Birst 5.3
Based on 6 answers
Have clean data! Birst flexibility allows - Start small, then introduce functionality and complexity along the way. If you try to present all the functionality [bells and whistles] and wow them, but bad data is uncovered, the end user blames the new application and turns away.
Deborah Stillwell Judy profile photo

Tableau Desktop

Tableau Desktop 8.0
Based on 34 answers
Time needs to be spent ahead of implementation to make sure data sources are set up and ready. Consultants need to understand the data sources and the goals before setting foot on-site. Installation is easy, learning to use it takes time. The training resources available are great.
Phillip Smith profile photo

Alternatives Considered

Birst

Birst provide a much better web UI and end user experience and distribution mechanism than both Tableau and SSRS. Power BI simply did not have the full complement of features that we needed at the time of our selection to be competitive and Pentaho was too custom and would have required an investment in professional services that we could not afford. SSRS is good for data dumps, but creating user friendly visualizations is not practical. Snowflake ended up as our EDW platform, and we integrate that with Birst to provide a complete BI stack for our end users.
Marci Augustine profile photo

Tableau Desktop

My current work environment uses both Tableau Online, MicroStrategy & SSRS in parallel. Tableau is much closer to the SSRS in terms of visualization tool where as MicroStrategy is an enterprise data modeling and reporting tool.Based on the use case we use different tools. Here are the pros & consProsi) Suits perfectly for SQL Environment( not big data). We have created the maximum of our dashboard against SQL Server Database. They are perfectly designed, fast while retrieving data, and has very efficient online manipulation. ii) I prefer using Tableau Online if I want to drill down. iii) Unlike MicroStrategy we don't have to create attributes and facts inside the tool. Tableau just sits a extra layer on top of my data model and inherits all objects inside the tool. iv) Unlike SSRS Tableau Online helps us to create on the fly calculations in the web browser. So no manipulation is needed every time in the dataset v) Good Customer Support unlike MicroStrategy (In MicroStrategy cases are opened for weeks but no proper resolutions are made by experts).Consi) Report Scheduling Options are not the best in Tableau. If we see new a requirement of a report with email distribution, mobile distribution we don't prefer Tableau ii) Big Data (Hadoop) Live Interactions are slow. You need a special approach and extra implementation using middleware to make data retrieval fasteriii) Architect mode is not available
Abanish Mishra profile photo

Scalability

Birst

Birst 6.0
Based on 2 answers
we can see that loading a lot of data can cause a noticable slow down in performance. Birst support indicated that they don't really consider anything less than 30 seconds to be an issue, but that is not the case for our customers, so we have had to change some of implementation to address this
Tim Welch profile photo

Tableau Desktop

Tableau Desktop 7.0
Based on 3 answers
Although tableau is highly interactive and fast but with very large dataset its performance degrades heavily. So up to certain extent its really good but after that we have to take care of its performance issues.
Chandra Bhanu Pratap Singh profile photo

Return on Investment

Birst

  • Being a manufacturing company we tend to lag behind technologically. But having all the data for different ERP systems in one place has been an eye opener for the executives. It has lessened the need to convert some legacy ERP systems.
  • Having such a simple reporting tool is a great asset to some of our sites that have traditionally had trouble gathering data from AS400 systems.
Andy Olson profile photo

Tableau Desktop

  • Tableau has provided my clients with the information necessary to allocate multi-million dollar research budgets effectively, ensuring the company is getting the most bang for its buck.
  • Tableau has given my office the ability to present data quickly and easily in a professional format that customers can understand, and has them returning frequently for additional analysis and projects.
Tim McClelland profile photo

Screenshots

Tableau Desktop

Pricing Details

Birst

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Tableau Desktop

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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