What users are saying about
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139 Ratings
40 Ratings
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Score 8.2 out of 100

Wistia

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139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.2 out of 100

Attribute Ratings

  • Wistia is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Usability, Support Rating

Likelihood to Recommend

8.0

Brightcove Video

80%
16 Ratings
9.1

Wistia

91%
70 Ratings

Likelihood to Renew

9.0

Brightcove Video

90%
13 Ratings
10.0

Wistia

100%
10 Ratings

Usability

9.0

Brightcove Video

90%
1 Rating
10.0

Wistia

100%
13 Ratings

Availability

Brightcove Video

N/A
0 Ratings
10.0

Wistia

100%
3 Ratings

Performance

Brightcove Video

N/A
0 Ratings
10.0

Wistia

100%
21 Ratings

Support Rating

4.0

Brightcove Video

40%
4 Ratings
9.9

Wistia

99%
21 Ratings

Implementation Rating

Brightcove Video

N/A
0 Ratings
10.0

Wistia

100%
3 Ratings

Product Scalability

Brightcove Video

N/A
0 Ratings
10.0

Wistia

100%
1 Rating

Likelihood to Recommend

Brightcove Video

It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
Anonymous | TrustRadius Reviewer

Wistia

It's so awesome to see my videos come up on Google Search. A click brings viewers right to my website!!! Incredibly powerful. If I were just posting on YouTube, visitors would end up there and then off to the next best cat video instead of taking action with me on my website.
Rebecca Pierce Murray | TrustRadius Reviewer

Pros

Brightcove Video

  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
Anonymous | TrustRadius Reviewer

Wistia

  • Wistia enables a lot of customization in the video player, making it personalized to your business.
  • The user experience is pretty intuitive and easy to use without too much training.
  • Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.
Anonymous | TrustRadius Reviewer

Cons

Brightcove Video

  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
Anonymous | TrustRadius Reviewer

Wistia

  • Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
  • Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
  • Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.
Anonymous | TrustRadius Reviewer

Pricing Details

Brightcove Video

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Brightcove Video Editions & Modules

Additional Pricing Details

Wistia

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$25 per month

Wistia Editions & Modules

Edition
Free Account$0
Pro Plan$99.002
Advanced Plan$399.002
Premium Plan$999.002
  1. none
  2. per month
Additional Pricing Details
Please see wistia.com/pricing for plan features.

Likelihood to Renew

Brightcove Video

Brightcove Video 9.0
Based on 13 answers
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
Colby Iannazzo | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 10 answers
Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.
Jolynn Marcum | TrustRadius Reviewer

Usability

Brightcove Video

Brightcove Video 9.0
Based on 1 answer
Very usable! I don't see any major flaws
Anonymous | TrustRadius Reviewer

Wistia

Wistia 10.0
Based on 13 answers
Great, simple, usable product. Would have given it higher marks, but sometimes the folders and permissions aren't the most intuitive. Interface for uploading, tagging, describing videos is simple. Sharing is also relatively intuitive. Overall, a clean and simple interface and most of our marketing team had no issues using it. I think it was easier than using Vimeo.
Ian Nate | TrustRadius Reviewer

Reliability and Availability

Brightcove Video

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 3 answers
After several years, we have not come across a situation for which Wistia was not available when needed.
Jonathan Eichorst | TrustRadius Reviewer

Performance

Brightcove Video

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 21 answers
I have never had any technical issues with Wistia. The service is fast and reliable. video play back begins as soon as a few seconds of video have buffered. The stats are accurate and available within a few hours of current use. I have integrated it with Marketo and found that the integration is clean and is easily incorporated into the campaign logic flow. (ex. If the user played more than 50% of the video, do Action-A, otherwise do Action-B.
T. Blane McMichen | TrustRadius Reviewer

Support Rating

Brightcove Video

Brightcove Video 4.0
Based on 4 answers
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
Stacy Stanislaw | TrustRadius Reviewer

Wistia

Wistia 9.9
Based on 21 answers
We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.
Anonymous | TrustRadius Reviewer

Implementation Rating

Brightcove Video

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 3 answers
We were in the process of changing our website so that took some time to get Wistia implemented in to our website.
Tammye Michau | TrustRadius Reviewer

Alternatives Considered

Brightcove Video

Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
Anonymous | TrustRadius Reviewer

Wistia

I found Vidyard to be a tad clunky, at least when I tried to use it. Vimeo's design features didn't seem as modern to me and didn't integrate as well with other apps/website platforms, at least when I was investigating a video hosting platform. Wistia is more expensive than Vidyard and Vimeo, but the small differences I have found to be worth the additional cost.
Justin Chidester | TrustRadius Reviewer

Scalability

Brightcove Video

No score
No answers yet
No answers on this topic

Wistia

Wistia 10.0
Based on 1 answer
We use many platforms and Wistia has been a standout in terms of reliability and scaleability.
Jonathan Eichorst | TrustRadius Reviewer

Return on Investment

Brightcove Video

  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
Grant Benatar | TrustRadius Reviewer

Wistia

  • There is not a day that goes by that we don't generate leads and subscribers through a Wistia form on a video - often from deep in the archives.
  • Wistia lead generation has really allowed us to maximize and monetize our video collection. This morning we got a new customer who began as a lead from a video that, quite frankly, I had forgotten about.
Mike Wolpert | TrustRadius Reviewer

Screenshots

Brightcove Video

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