What users are saying about
40 Ratings
10 Ratings
40 Ratings
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Score 8.8 out of 100
10 Ratings
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Score 7.4 out of 100

Attribute Ratings

  • Buddy Punch is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Buddy Punch

88%
20 Ratings
8.0

WorkForce Suite

80%
5 Ratings

Likelihood to Renew

Buddy Punch

N/A
0 Ratings
8.7

WorkForce Suite

87%
4 Ratings

Support Rating

Buddy Punch

N/A
0 Ratings
10.0

WorkForce Suite

100%
2 Ratings

Online Training

Buddy Punch

N/A
0 Ratings
3.0

WorkForce Suite

30%
1 Rating

Likelihood to Recommend

Buddy Punch

I think that is very convenient as far as tracking your employees when they are punching in or out to ensure they are physically at the location they are supposed to be for that shift. I also think that the option to download this app to your personal phone is amazing, it makes it more convenient to punch in or out when you aren't near a laptop or a residence to use one. The feature of being able to attach a note with your punches explaining possible late punchers or absences is very beneficial to the employee allows show proof if needed.
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Workforce Software

EmpCenter is really well suited for companies with minimal variety in time keeping needs. Certainly somewhere that has fairly regular work schedules and operational needs the system would be programmed for and meet those needs quite well. I think they assert themselves as a product specifically for those more complex companies, and I believe it is one of a few products available for companies with many employee types and complex work schedule and pay needs, but because of those complexities each have their own specific customizations I feel it is difficult for the company to then manage the different products that end up existing. Each ends up being unique so applying large scale changes doesn't work well as something we may request and need if applied over EmpCenter in general may cause problems for another company. Therefore everything has to be done on an individual basis and is more time consuming and costly.
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Pros

Buddy Punch

  • Their customer service is second to none. We have requested several changes over the years for the web interface and app; I think all the requests we've made were implemented by this point. I only wish this was the case with other companies we utilize.
  • They allow you to set different pay rates based on department which allows us to pay employees more for the skilled jobs they perform versus the more basic work they perform. This is a huge benefit to a small company as it encourages employees to strive for more skilled work and they keep moving up the ladder to become even better assets to the company.
  • The reports you can run are very thorough and work very well for us when it comes time to enter payroll.
  • Having the ability to set alerts has allowed us to cut back on unnecessary overtime as employees can get reminders prior to going over. We can also set reminders for employees to punch in/out for the ones that have a tendency to forget.
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Workforce Software

  • A lot flexibility in configuration of the system
  • works well with other systems. We were able to collect data from another time system, Avaya phone systems and even a point of sale system with not a lot of difficulty.
  • They know their product and integration points. They were able to troubleshoot problems with hardware time collection devices quite quickly. We found the devices they sold to be quite durable.
  • Out of the box they have more reports than I would have anticipated. Creating new reports was sometimes a task if it was complex but there were usually similar reports you could use as a starter template
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Cons

Buddy Punch

  • Sometimes I need to check back to be sure I'm still punched in.
  • The indicator between punched in and out is not very indicative of if I am or not.
  • I want to total hours not just by the week but by pay periods 1-15 days, 16-end of [the] month.
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Workforce Software

  • One feature I would like to see on EmpCenter is a vacation calendar that monitors all vacation requests for all employees within a group.
  • EmpCenter is not wholly compatible with other softwares and there are occasions when time data does not properly translate.
  • Moreover, I would like EmpCenter to automatically provide timekeepers with delegations from managers. This way if a manger does not want to grant the timekeeper authority it is easier to rescind, rather than tracking down all managers to grant timekeeping privileges.
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Pricing Details

Buddy Punch

Starting Price

$3.49 per month per user

Editions & Modules

Buddy Punch editions and modules pricing
EditionModules
Time & Attendance3.491
Time & Attendance + Scheduling4.492
Enterprise9.493

Footnotes

  1. per month per user
  2. per month per user
  3. per month per user

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

We offer three plans, each with a monthly or annual payment option. Each plan has a per user price and a base fee of $19. There are no startup, cancellation, support, or additional fees of any kind.

WorkForce Suite

Starting Price

Editions & Modules

WorkForce Suite editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Buddy Punch

    No answers on this topic

    Workforce Software

    After spending close to 5 years to decide on which payroll product to acquire for our University, I cannot image we would switch now that we have it in use.
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    Support Rating

    Buddy Punch

    No answers on this topic

    Workforce Software

    Extremely knowledgeable staff that truly care about our business processes
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    Alternatives Considered

    Buddy Punch

    We originally scheduled and ran payroll through Homebase, but in the last few months the software became very buggy, customer service was slow and when they did respond, was not helpful. When we cancelled our account they didn't even try to make things right. We are so happy that Buddy Punch is like us--taking care of their clients and really invested in their success!
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    Workforce Software

    Deputy was a LOT easier to use, and I personally liked it more. It did not make approving payroll at the end of the week as easy as WorkForce, and Deputy did not show any PTO balances. Deputy seemed like a simpler, less in-depth version of WorkForce. Personally, I would prefer Deputy, but a lot of my colleagues disagree
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    Return on Investment

    Buddy Punch

    • Efficiency has definitely gone up switching to Buddy Punch. Ive never quantified specific hours or time lapse it has given to my personal managerial efficiency. But it has without doubt.
    • I can see a better overview of the employees I need to be concerned with and not have to filter out others not concerning me.
    • Ease of use has decreased mental stress and angst in maneuvering employee time cards.
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    Workforce Software

    • EmpCenter has reduced the amount of time administrators are spending on payroll. Certainly it has made our entry to our pay system more efficient since we can simply load the data from the time keeping system and we are not collecting actual physical signatures and paper timesheets that must be reviewed for accuracy and completeness. The system does this for us and some automatic calculating of certain pay due that we were hand adding. However the feedback I am getting is that the supervisors feel their work has been increased greatly. They are spending more time correcting and approving time. Essentially the work we were doing in our central offices to review and correct time the supervisor must now do as they approve the time. We have now asked them to be more responsible for proper reporting and use which requires they know more about the rules and many different aspects of pay than they had before. We have employees who are union represented and get some benefits from the contract others do not receive, contract employees who have certain pay aspects in their contracts that must be known, as well as temporary employees and students who get very different pay from the other employees. While some things have been programmed for the system to know and handle, some things must be added to the time sheet to pay properly or the way time is reported is different (some clock out for lunch some don't) supervisors must now know these differences while that used to be a role that was more mine as an administrator. Now I just help them and audit and review.
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