CATS Applicant Tracking System vs. Eddy

It has a great parsing feature and the extension is very helpful. Many ATS systems do not support parsing within LinkedIn...this one does. I was sad to see this option go when we finally transitioned. I would almost keep CATS just for the LinkedIn parsing if I knew I could easily get the information OUT of the system once it was there. A good API/webhook would be great, but sadly the API connections don't work well. Our firm also works with companies with multiple sites all across the US. There was never a way to "nest" a location with a parent company. Because of this, being able to research or report on a true client relationship was not possible. It was a very manual process.

Incentivized

If you understand the pitfalls of Eddy, such as needing to manually track what has been signed--vs still pending--then it is a well utilized system. Being able to send documents for signature via HelloSign is useful. At one point we had used HelloSign for onboarding but made it made it difficult to transition and track new hires.

Incentivized

• Simple to implement, SaaS based tool that needs no in-house IT support or resources
• Customizable reports, labels, fields, applications
• Affordable
• No long term contract, month-to-month with ability to cancel anytime
• Data backups are simple
• Email directly from the candidate record with response coming into Outlook is easy to configure and creates record and updates status automatically

• Contact information
• Tracking trainings
• Storing HR documents

Incentivized

• I would like to see either an integration with a robust reporting tool that would allow me to design my own custom reports with a data export or more built-in reporting options.
• Mobile app is currently mostly just a look-up tool. I would like it to have the ability to do more - add tasks, update pipelines, etc.

• An employee needs to accept the invitation to populate in the onboarding tab
• Documents do not show which documents are pending signature
• As an HR software, it should have a place with labor law updates based on region

Incentivized

Our company has been using it and enjoying the benefits for a few years now. Its a perfect system for our end goal of finding the best candidate effectively and being able to track and write reports on our progress.

not recruiter friendly. workflow is not good

I've had mixed results with asking for support. Sometimes they gave a quick answer and sometimes my emails were never responded to. Some responses were a single word.

This is an incredibly easy system to implement. There is no hardware or software required, it's entirely SaaS based. Compared to other systems I've implemented, it's breathtaking. Customization can all be done directly in the tool, there is no need for any involvement of consultants and most of the information you cannot figure out intuitively is covered in the knowledge base

We used to use Sendouts (prior to it being acquired by Bullhorn) - and it wasn't browser based like CATS so instead of being able to access it from a home computer, laptop, mobile phone, etc. you could only use it on the computer with the software uploaded - which is a hindrance. It also wasn't as customizable as CATS. We picked CATS because it the price was right, it was browser-based, had email-integration, and integrates with social media and job posting services to share your jobs
with the public.

ADP HR did not have the tracking portion and allowance of signatures that Eddy does. ADP had an electronic filing system but no ability to send out documents for signature. ADP HR has up-to-date labor laws for our location, so we had to sign up for both products--one to mitigate our legal liability and the other to easily track HR docs that have been signed.

Incentivized

• We went from Excel spreadsheets to using CATS so honestly anything would be an improvement. But CATS has saved tremendous time on an on-going basis in terms of managing the career portal automatically.
• Being able to log email conversations with the click of a button from Outlook right into CATS has been a time-saver and also has helped numerous times in providing better follow-through to candidates and providing better tracking of candidate interactions and what they have previously said (or not).

• Managing labor law requirements
• Somewhat time consuming initially
• Positive address book

Incentivized