What users are saying about
2 Ratings
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Top Rated
83 Ratings
2 Ratings
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Score 7 out of 100

isolved

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Top Rated
83 Ratings
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Score 7.5 out of 100

Likelihood to Recommend

cBizSoft

cBizSoft's Exelare is very well-suited to the staffing industry. It allows for multiple contacts under a single client record. You can then enter & track all Jobs & Recruiting activity. It's fairly well suited to being a CRM as well. It does have the capability to link with ADP once you 'place' a candidate in the system. However, if you use another payroll system, you're stuck exporting reports & info to import in your payroll.
Anonymous | TrustRadius Reviewer

isolved

isolved is great for larger companies who want to have one program that can manage all of their payroll, human resources and time keeping needs in one. It flows together nicely and really does make everything more efficient. If you work for a small business you might not need or want all of the features that isolved provides, but I really think all businesses could benefit from a program like this.
Holly Anderson | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

cBizSoft
9.1
isolved
8.2
Job Requisition Management
cBizSoft
9.0
isolved
7.9
Company Website Posting
cBizSoft
10.0
isolved
8.3
Publish to Social Media
cBizSoft
7.0
isolved
8.3
Resume Management
cBizSoft
9.0
isolved
Duplicate Candidate Prevention
cBizSoft
8.0
isolved
8.0
Candidate Search
cBizSoft
10.0
isolved
Applicant Tracking
cBizSoft
10.0
isolved
7.7
Collaboration
cBizSoft
7.0
isolved
Task Creation and Delegation
cBizSoft
10.0
isolved
Email Templates
cBizSoft
10.0
isolved
User Permissions
cBizSoft
10.0
isolved
Notifications and Alerts
cBizSoft
10.0
isolved
8.6
Reporting
cBizSoft
8.0
isolved
Job Search Site Posting
cBizSoft
isolved
8.3

Human Resource Management

cBizSoft
isolved
8.4
Employee demographic data
cBizSoft
isolved
9.8
Employment history
cBizSoft
isolved
9.2
Job profiles and administration
cBizSoft
isolved
7.9
Workflow for transfers, promotions, pay raises, etc.
cBizSoft
isolved
8.9
Organizational charting
cBizSoft
isolved
7.2
Organization and location management
cBizSoft
isolved
7.9
Compliance data (COBRA, OSHA, etc.)
cBizSoft
isolved
8.2

Payroll Management

cBizSoft
isolved
8.8
Pay calculation
cBizSoft
isolved
9.7
Support for external payroll vendors
cBizSoft
isolved
8.2
Off-cycle/On-Demand payment
cBizSoft
isolved
8.5
Benefit plan administration
cBizSoft
isolved
8.9
Direct deposit files
cBizSoft
isolved
9.6
Salary revision and increment management
cBizSoft
isolved
8.2
Reimbursement management
cBizSoft
isolved
8.4

Leave and Attendance Management

cBizSoft
isolved
8.3
Approval workflow
cBizSoft
isolved
8.1
Balance details
cBizSoft
isolved
8.4
Annual carry-forward and encashment
cBizSoft
isolved
8.4

Employee Self Service

cBizSoft
isolved
8.9
View and generate pay and benefit information
cBizSoft
isolved
9.4
Update personal information
cBizSoft
isolved
9.6
View company policy documentation
cBizSoft
isolved
8.4
Employee recognition
cBizSoft
isolved
7.4
View job history
cBizSoft
isolved
9.6

Asset Management

cBizSoft
isolved
8.5
Tracking of all physical assets
cBizSoft
isolved
8.5

HR Reporting

cBizSoft
isolved
8.5
Report builder
cBizSoft
isolved
8.6
Pre-built reports
cBizSoft
isolved
8.5
Ability to combine HR data with external data
cBizSoft
isolved
8.2

Onboarding

cBizSoft
isolved
8.6
New hire portal
cBizSoft
isolved
9.5
Manager tracking tools
cBizSoft
isolved
7.8

Performance and Goals

cBizSoft
isolved
8.2
Corporate goal setting
cBizSoft
isolved
8.5
Individual goal setting
cBizSoft
isolved
7.8
Line-of sight-visibility
cBizSoft
isolved
8.2
Performance tracking
cBizSoft
isolved
8.5

Performance Management

cBizSoft
isolved
7.8
Performance plans
cBizSoft
isolved
7.8
Performance improvement plans
cBizSoft
isolved
7.8
Review status tracking
cBizSoft
isolved
7.8
Review reminders
cBizSoft
isolved
7.9
Multiple review frequency
cBizSoft
isolved
7.7

Succession Planning

cBizSoft
isolved
7.8
Create succession plans/pools
cBizSoft
isolved
7.9
Candidate ranking
cBizSoft
isolved
7.9
Candidate search
cBizSoft
isolved
7.7
Candidate development
cBizSoft
isolved
7.8

Pros

cBizSoft

  • Strongest aspect is how it enables the user to customize what fields they see and that it allows the user to filter on any and/or each of the fields in an Excel Spreadsheet like environment.
  • Excellent list management features. Static lists as well as Dynamic lists are great.
  • Great navigation and hyperlinks for all records.
Matthew Reaves | TrustRadius Reviewer

isolved

  • Flexibility. Schedule templates can be created at departmental level and managers can be made responsible for maintaining schedules rather than HR. Time entries can be edited on multiple levels (punches or total hours worked). New security groups can be easily added anytime.
  • Reporting Power. TimeForce provides a significant number of standard reports for HR, manager and audit purposes.
  • Import Utility. It is very easy to update the system with new employment-related data through by importing .csv documents through TF Import Utility.
Anonymous | TrustRadius Reviewer

Cons

cBizSoft

  • The interface is a bit clunky.
  • It would be nice to have a cloud-based version.
  • It doesn't have the ability to mass-action candidates while in the Jobs view.
  • I'd like to see the ability to create custom reports on my own.
Anonymous | TrustRadius Reviewer

isolved

  • Customer Service - My current reps are amazing (Michelle Maney & Sherri Schatzel) but it took some changes to get the right fit. Previously when with Performance I could call our reps direct & always get someone right way. If there was a big issue Pen Gaines was a phone call away & could handle most anything.
  • Start Up Team - We added a 3rd company informing the team we needed it soon (before yr end 2020), all rules should mirror other 2, and I offered to input the employees myself (and did). Even after contacting Pen there was nothing he could do to escalate the issue and we had to wait vs starting the year for 8 employees we were pulling from the other 2 on 1 payroll.
Aubrey Pelton | TrustRadius Reviewer

Likelihood to Renew

cBizSoft

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 13 answers
I don't have a decision in whether to renew the license or not, however if I did I would strongly recommend renewing the license, unless there were a system that would sync up with our payroll program, then I would lean more to the other program simply from a biased standpoint of it being easier for my position.
Steven Houk | TrustRadius Reviewer

Usability

cBizSoft

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 4 answers
I have found as the administrator it is very cumbersome for most individuals to use and it is not very intuitive. An individual that is not technologically advanced will have difficulty using as well as those that are lazy and just do not want to learn to do it. The manuals they give you are not helpful for the web-based program. I had to create my own with pictures for most individuals to understand the system.
Anonymous | TrustRadius Reviewer

Reliability and Availability

cBizSoft

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 3 answers
Unless it is after 5pm, I am always able to connect with a representative for assistance
Melissa Gering | TrustRadius Reviewer

Performance

cBizSoft

No score
No answers yet
No answers on this topic

isolved

isolved 7.3
Based on 1 answer
Not too quickly. This could use some improvement maybe
Melissa Gering | TrustRadius Reviewer

Support Rating

cBizSoft

cBizSoft 9.0
Based on 2 answers
Overall there is a ton of useful functionality in the software. Reporting is great. You can mass load & edit candidates, & almost any type of record really. You can customize a lot of the menus for your own purposes & statuses for candidates. It can be used for Sales/CRM activity too.However, the interface looks like it was built in Windows 95 or something. The fact that it's not cloud-based seems to confuse a lot of our users
Anonymous | TrustRadius Reviewer

isolved

isolved 9.3
Based on 7 answers
Our agency used a 3rd party payroll vendor that was a partner of Infinisource iSolved so we didn't experience Infinisource iSolved support directly. However, our clients seemed to feel that the support was more than satisfactory. We never fielded complaints from them about their use of Infinisource iSolved or the service they received from it.
Meghan Elise Guffee | TrustRadius Reviewer

In-Person Training

cBizSoft

No answers on this topic

isolved

I did not have in-person training
Melissa Gering | TrustRadius Reviewer

Online Training

cBizSoft

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 1 answer
The help videos are great
Melissa Gering | TrustRadius Reviewer

Implementation Rating

cBizSoft

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 10 answers
The system was very cumbersome setting up as well as time consuming. There were times I just wanted to walk away and sometimes I did have to get up and walk away for a break and come back with a fresh perspective. The setup took me over a period of two to three months getting it to serve the purposes that we needed it two. I am very intuitive when it comes to computer software however getting all the right buttons checked in order for it to do what I needed didn't always work.
Anonymous | TrustRadius Reviewer

Alternatives Considered

cBizSoft

Better than them but we did not work with them so we do not really know
Matthew Reaves | TrustRadius Reviewer

isolved

We have not used other Time and Attendance software except a scheduling system called Scheduler (Custom developed for our business). I haven't had the need to research other solutions as I have always been comfortable with the product itself as well as the support that you receive from QQest. Help is literally a phone call away and maintenance contracts are well worth the purchase price, especially in the even of an upgrade.
Anonymous | TrustRadius Reviewer

Scalability

cBizSoft

No score
No answers yet
No answers on this topic

isolved

isolved 8.2
Based on 2 answers
Works very well. No complaints.
Melissa Gering | TrustRadius Reviewer

Return on Investment

cBizSoft

  • It went from a less expensive alternative that did most of what we wanted better than our last ATS to being just the same price as their competitors. Hard to say what our ROI would be with the product.
Matthew Reaves | TrustRadius Reviewer

isolved

  • The ability for employees to punch in and out from their phones eliminates paper time sheets and allows us to process payroll remotely, improving our time and process.
  • Employees have access to their paystubs, which reduces the number of requests for copies when they need them.
Roger Buckley | TrustRadius Reviewer

Pricing Details

cBizSoft

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

cBizSoft Editions & Modules

Additional Pricing Details

isolved

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

isolved Editions & Modules

Edition
isolved$4.001
  1. Per Employee Per Month
Additional Pricing Details

Rating Summary

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