Cherwell Asset Management (discontinued) vs. Lansweeper

For small industries, it can prove to be a better solution as Cherwell offers comparatively affordable costs for small organizations. But for larger companies, there are many other solutions available in the market that are less complex and offer a variety of additional features. It can be a little complex to use because of its high configuration.

Incentivized

Lansweeper I believe is well suited for any environment - its low cost and small footprint make it an easy addition to any organization, big or small, that is looking for an asset inventory solution that can either replace or supplement existing asset management systems. It may not be well suited for situations where a lot of customization is necessary, such as pulling in custom fields or details from equipment that don't reside in a registry.

Incentivized

• Automation
• Integrating with other systems
• Full control over how ITSM platform is set up and used

• Inventory - LANSweeper scans the network for devices - anything with an SNMP trap or using AD or local credentials. We can get an in-depth look at devices.
• Reporting - LANSweeper can generate just about any report you can imagine. We can check RAM in groups and determine where upgrades are needed. We can find local printers (which aren't allowed on our network) and address that issue with the user. We can check CPU type to help determine end of life without our network.
• Printers - It's nice to have a quick look at printer statuses. Toner levels, out of paper, and service errors are all reported via LANSweeper.

Incentivized

• Very costly licenses.
• Requires comparatively high amount of configuration.
• Comparatively complex to use other solutions available in market.

Incentivized

• Can only scan what it sees. Doesn't show every item on the machine. Patches are also absent.
• Software Recognition is OK with Microsoft. It is dire within our network of multiple products. Recognition is at about 35% with constant manual work needed to baseline for each manufacturer in each network
• Datacenter compliance is a manual project. We used Excel extensively.
• License optimization is limited to installations v surplus licenses. We need to know who's using what and how.

Incentivized

The price to function scale is so far towards function it would be stupid to get rid of it

Incentivized

The tool is a web gui, and is mostly easy to navigate, but certain areas are more unclear than others. Identifying what im filtering for, or what menu option has what impact can be less straightforward than I'd like. Overall though, this tool will provide me with information other tools in my box just don't.

Incentivized

Cherwell support has been excellent! Always available to take our emails and calls and get back to us quickly.

Lots of info online there are tons of SQL Reports you can copy from the web as Lansweeper and users post many of them. They also send out alerts that pop up on Lansweeper, letting you know of an update that you need for certain software and provide an SQL report so you can scan your system to see what PCs need this update.

Incentivized

Cherwell Asset Management is a quite known and affordable solution for Asset management for organizations where there are more than 800-1000 users as it provides a complete integrated solution. There are many additional features that are available in Cherwell which is not available in other solution, like tracking of cost, management of procurement, etc.

Incentivized

In short it has more features and its a more robust solution and it works well with those solutions. I am sure it will keep track with Ai and action recommendations in the future as I didnt see any of it on the platform (at least the one we use) I thin that is the only thing that is missing in the current product

Incentivized

• Consolidated other systems into a single platform

• It had a positive impact on solutions expense cause several teams we're using different solutions with different costs that used several servers and DB resources. Now, we've been able to simply that a lot with Lansweeper.
• With my previous point, people had to train and learn about each of their solutions. Now we can put a team in charge and so the other teams can focus on other tasks.
• Last year Lansweeper changed their licencing prices a lot so it slashed our budget.

Incentivized