Emburse Chrome River vs Zoho Expense

• Chrome River has a modern UI/UX that is intuitive to new users.
• Chrome River is a true enterprise (4K+ employees globally) expense management solution.
• Internal administration options allow most requests to be handled in-house; however the CR help desk has been very good to work with when a more complex request comes up.

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• The program will notify users if they have entered a duplicate charge.
• Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.

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• The analytics are not to user friendly. The ad-hoc reporting is very complicated, as the headers do not clearly indicate what you are going to get in the report.
• It would be nice is when you hovered over the "add expense" (plus with a circle) button, it told you what it does. End users have a hard time finding the e-wallet in their report when it doesn't automatically open.

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• Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
• More room for customization by department. My service department needs different categories of expenses then my sales department.

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• Chrome River EXPENSE makes it faster and easier for users to create and approve expense reports saving time that can be used elsewhere.
• Chrome River EXPENSE compliance rules allow us to insure policies are being followed.
• Audit & review of expenses is much faster saving time and money.

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• Expense reporting was a nightmare during the first year in our office. I was looking for a program that was user-friendly, affordable, accurate, and most of all -- integrated with QuickBooks Desktop. Zoho does all that. They also have a full suite of other apps that are able to be integrated.

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