What users are saying about
2 Ratings
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Top Rated
420 Ratings
2 Ratings
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Score 1 out of 100

QuickBooks Desktop Enterprise

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Top Rated
420 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Orderhive

Their promises are empty and not kept. Their customer service is arrogant, rude and totally unhelpful. We paid $5000 up-front for a system that was going to automate our processes and save us lots of time, in fact, has been the total opposite, it has consumed ridiculous amounts of our time dealing them to get any sort of basic functions working while being abused by their "customer service". Now after 4 months some basic functions work but none of the time-saving automation works, they REFUSE to refund our money and continue to be unhelpful, rude and abusive
Martin Trygve Olsen | TrustRadius Reviewer

QuickBooks Desktop Enterprise

I love the fact that I can access my data anywhere in the world! I can see inventory sales and orders, project future needs and most importantly, I have the data I need to negotiate better deals with our valued suppliers. Our customers are receiving better service more quickly than before, and our response time has improved because we don't have to guess about an in stock position. The Warehouse Manager app needs more functionality, but we're a small organization and I can understand the limits considering the intended users in larger organizations.
Dwayne Witter | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Orderhive
QuickBooks Desktop Enterprise
8.4
Pay calculation
Orderhive
QuickBooks Desktop Enterprise
9.1
Benefit plan administration
Orderhive
QuickBooks Desktop Enterprise
7.6
Direct deposit files
Orderhive
QuickBooks Desktop Enterprise
8.7
Salary revision and increment management
Orderhive
QuickBooks Desktop Enterprise
8.2
Reimbursement management
Orderhive
QuickBooks Desktop Enterprise
8.4

Customization

Orderhive
QuickBooks Desktop Enterprise
7.1
API for custom integration
Orderhive
QuickBooks Desktop Enterprise
6.9
Plug-ins
Orderhive
QuickBooks Desktop Enterprise
7.2

Security

Orderhive
QuickBooks Desktop Enterprise
8.8
Single sign-on capability
Orderhive
QuickBooks Desktop Enterprise
9.0
Role-based user permissions
Orderhive
QuickBooks Desktop Enterprise
8.6

Reporting & Analytics

Orderhive
QuickBooks Desktop Enterprise
8.5
Dashboards
Orderhive
QuickBooks Desktop Enterprise
8.2
Standard reports
Orderhive
QuickBooks Desktop Enterprise
8.8
Custom reports
Orderhive
QuickBooks Desktop Enterprise
8.4

General Ledger and Configurable Accounting

Orderhive
QuickBooks Desktop Enterprise
8.4
Accounts payable
Orderhive
QuickBooks Desktop Enterprise
9.4
Accounts receivable
Orderhive
QuickBooks Desktop Enterprise
9.3
Cash management
Orderhive
QuickBooks Desktop Enterprise
8.6
Bank reconciliation
Orderhive
QuickBooks Desktop Enterprise
9.0
Expense management
Orderhive
QuickBooks Desktop Enterprise
8.7
Time tracking
Orderhive
QuickBooks Desktop Enterprise
7.5
Fixed asset management
Orderhive
QuickBooks Desktop Enterprise
8.2
Multi-currency support
Orderhive
QuickBooks Desktop Enterprise
8.0
Multi-division support
Orderhive
QuickBooks Desktop Enterprise
8.2
Regulations compliance
Orderhive
QuickBooks Desktop Enterprise
7.8
Electronic tax filing
Orderhive
QuickBooks Desktop Enterprise
8.2
Self-service portal
Orderhive
QuickBooks Desktop Enterprise
7.4
Global Financial Support
Orderhive
QuickBooks Desktop Enterprise
7.5
Primary and Secondary Ledgers
Orderhive
QuickBooks Desktop Enterprise
8.1
Intercompany Accounting
Orderhive
QuickBooks Desktop Enterprise
8.4
Localizations
Orderhive
QuickBooks Desktop Enterprise
8.2
Journals and Reconciliations
Orderhive
QuickBooks Desktop Enterprise
9.1
Enterprise Accounting
Orderhive
QuickBooks Desktop Enterprise
8.6
Configurable Accounting
Orderhive
QuickBooks Desktop Enterprise
8.7
Centralized Rules Framework
Orderhive
QuickBooks Desktop Enterprise
8.4
Standardized Processes
Orderhive
QuickBooks Desktop Enterprise
8.5

Inventory Management

Orderhive
QuickBooks Desktop Enterprise
7.6
Inventory tracking
Orderhive
QuickBooks Desktop Enterprise
8.3
Automatic reordering
Orderhive
QuickBooks Desktop Enterprise
6.8
Location management
Orderhive
QuickBooks Desktop Enterprise
8.0
Manufacturing module
Orderhive
QuickBooks Desktop Enterprise
7.3

Order Management

Orderhive
QuickBooks Desktop Enterprise
8.4
Pricing
Orderhive
QuickBooks Desktop Enterprise
8.4
Order entry
Orderhive
QuickBooks Desktop Enterprise
8.7
Credit card processing
Orderhive
QuickBooks Desktop Enterprise
8.5
Cost of goods sold
Orderhive
QuickBooks Desktop Enterprise
8.9
Order Orchestration
Orderhive
QuickBooks Desktop Enterprise
7.9
End-to-end order visibility
Orderhive
QuickBooks Desktop Enterprise
8.3
Order exception Resolution
Orderhive
QuickBooks Desktop Enterprise
8.2

Pros

Orderhive

  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
Myles Condon | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • Number of Vendors and Customers.
  • Ability to have several company files.
  • Batch Entry of bills.
  • being able to drill down from summary reports.
  • Being able to see the history of a transaction.
  • Warning you of double entry of invoice number, check numbers etc.
Mariann Gerwig | TrustRadius Reviewer

Cons

Orderhive

  • Customer service is the worst we have ever experienced.
  • Completing promises.
  • Doing tasks on time.
  • Providing software that functions as promised.
  • Extremely poor onboard training (impatient and arrogant).
Martin Trygve Olsen | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • With so many options, it will take a bit of research to cater to your company.
  • Does not do automation and has limited bulk capabilities "out of the box," but there's apps for that.
  • Needs to carry a few more fields across documents. Such as creating a PO to an SO: the SO should not automatically have the PO# on it. Same with Invoice and Item receipts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Orderhive

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 10.0
Based on 13 answers
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
Joretta Fletcher | TrustRadius Reviewer

Usability

Orderhive

Orderhive 1.0
Based on 1 answer
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
Martin Trygve Olsen | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.0
Based on 7 answers
I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Orderhive

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 5 answers
I really did experience any event that required that much attention. for the most part the system is reliable and does not break down
Scott Romero | TrustRadius Reviewer

Performance

Orderhive

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 3 answers
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Scott Romero | TrustRadius Reviewer

Support Rating

Orderhive

Orderhive 1.0
Based on 1 answer
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
Martin Trygve Olsen | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 6.1
Based on 10 answers
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
Anonymous | TrustRadius Reviewer

In-Person Training

Orderhive

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 7.0
Based on 1 answer
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
Scott Romero | TrustRadius Reviewer

Online Training

Orderhive

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 3 answers
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
Scott Romero | TrustRadius Reviewer

Implementation Rating

Orderhive

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.0
Based on 16 answers
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Joretta Fletcher | TrustRadius Reviewer

Alternatives Considered

Orderhive

Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well as additional custom business processes. Unfortunately, since Orderhive has been unable to deliver on this, the entire effort has been a loss.
Myles Condon | TrustRadius Reviewer

QuickBooks Desktop Enterprise

QuickBooks [Desktop Enterprise] is much easier to use. While Sage has true accounting control processes, the batch entry and other processes can be redundant and out dated. The Enterprise audit trail can track issues if necessary while allowing for easier functionality within the system. Many users are able to relate more to Enterprise than with other software due to its prevalence in the marketplace recruiters can likely hire someone with QuickBooks experience more often than Sage.
David Varnum | TrustRadius Reviewer

Scalability

Orderhive

No score
No answers yet
No answers on this topic

QuickBooks Desktop Enterprise

QuickBooks Desktop Enterprise 9.1
Based on 2 answers
It is not a fair rating because we did not invest in different modules to accommodate for business grow and complexity expansion.
Scott Romero | TrustRadius Reviewer

Return on Investment

Orderhive

  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
Myles Condon | TrustRadius Reviewer

QuickBooks Desktop Enterprise

  • We were able to pass our financial audit. However, some parts of our balance sheet schedules needed manipulation outside of excel to tie the numbers in our balance sheet schedule to the Financial Statements.
  • There is a lot less excel work than our previous system. As such, we didn't need to hire part-time accountants.
Anonymous | TrustRadius Reviewer

Screenshots

Orderhive

QuickBooks Desktop Enterprise

Pricing Details

Orderhive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Orderhive Editions & Modules

Modules
Starter$201
Standard$401
Premium$90
  1. Other
Additional Pricing Details

QuickBooks Desktop Enterprise

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

QuickBooks Desktop Enterprise Editions & Modules

Edition
Gold with Remote Access1,785.601
Platinum with Remote Access2,083.201
Diamond with Remote Access3,600.361
Gold$1,2611
Platinum$1,5221
Diamond3,060.341
  1. per year
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Orderhive
1.0
QuickBooks Desktop Enterprise
9.0

Likelihood to Renew

Orderhive
QuickBooks Desktop Enterprise
10.0

Usability

Orderhive
1.0
QuickBooks Desktop Enterprise
9.0

Reliability and Availability

Orderhive
QuickBooks Desktop Enterprise
9.1

Performance

Orderhive
QuickBooks Desktop Enterprise
9.1

Support Rating

Orderhive
1.0
QuickBooks Desktop Enterprise
6.1

In-Person Training

Orderhive
QuickBooks Desktop Enterprise
7.0

Online Training

Orderhive
QuickBooks Desktop Enterprise
9.1

Implementation Rating

Orderhive
QuickBooks Desktop Enterprise
9.0

Scalability

Orderhive
QuickBooks Desktop Enterprise
9.1

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