Orderhive vs QuickBooks Desktop Enterprise | TrustRadius

What users are saying about

Score 1 out of 10

Based on 2 reviews and ratings

Score 8.5 out of 10

Based on 420 reviews and ratings

Feature Rating Comparison

Orderhive

QuickBooks Desktop Enterprise

Pay calculation

Benefit plan administration

Direct deposit files

Salary revision and increment management

Reimbursement management

Orderhive

QuickBooks Desktop Enterprise

API for custom integration

Plug-ins

Orderhive

QuickBooks Desktop Enterprise

Single sign-on capability

Role-based user permissions

Orderhive

QuickBooks Desktop Enterprise

Dashboards

Standard reports

Custom reports

Orderhive

QuickBooks Desktop Enterprise

Accounts payable

Accounts receivable

Cash management

Bank reconciliation

Expense management

Time tracking

Fixed asset management

Multi-currency support

Multi-division support

Regulations compliance

Electronic tax filing

Self-service portal

Global Financial Support

Primary and Secondary Ledgers

Intercompany Accounting

Localizations

Journals and Reconciliations

Enterprise Accounting

Configurable Accounting

Centralized Rules Framework

Standardized Processes

Orderhive

QuickBooks Desktop Enterprise

Inventory tracking

Automatic reordering

Location management

Manufacturing module

Orderhive

QuickBooks Desktop Enterprise

Pricing

Order entry

Credit card processing

Cost of goods sold

Order Orchestration

End-to-end order visibility

Order exception Resolution

Pros

Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.

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Ecommerce Consultant

buiiltRetail, 1-10 employees

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Number of Vendors and Customers.
Ability to have several company files.
Batch Entry of bills.
being able to drill down from summary reports.
Being able to see the history of a transaction.
Warning you of double entry of invoice number, check numbers etc.

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Primary Qualifier and CFO

Promar Building Services, LLCConstruction, 51-200 employees

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Cons

Customer service is the worst we have ever experienced.
Completing promises.
Doing tasks on time.
Providing software that functions as promised.
Extremely poor onboard training (impatient and arrogant).

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Martin Trygve Olsen

Managing Director

Aussie Surf ProductsConsumer Goods, 1-10 employees

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With so many options, it will take a bit of research to cater to your company.
Does not do automation and has limited bulk capabilities "out of the box," but there's apps for that.
Needs to carry a few more fields across documents. Such as creating a PO to an SO: the SO should not automatically have the PO# on it. Same with Invoice and Item receipts.

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Verified User

Executive in Corporate

Wholesale Company, 1-10 employees

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Likelihood to Renew

No score

No answers yet

No answers on this topic

QuickBooks Desktop Enterprise 10.0

Based on 13 answers

We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.

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Joretta Fletcher

Accounting Manager

LEDingEDGE Lighting, Inc.Electrical/Electronic Manufacturing, 1-10 employees

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Usability

Orderhive 1.0

Based on 1 answer

Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.

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Martin Trygve Olsen

Managing Director

Aussie Surf ProductsConsumer Goods, 1-10 employees

View all 1 answers on this topic

QuickBooks Desktop Enterprise 9.0

Based on 7 answers

I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.

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Verified User

Professional in Finance and Accounting

Accounting Company, 1-10 employees

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Reliability and Availability

No score

No answers yet

No answers on this topic

QuickBooks Desktop Enterprise 9.1

Based on 5 answers

I really did experience any event that required that much attention. for the most part the system is reliable and does not break down

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Controller

World Business LendersFinancial Services, 51-200 employees

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Performance

No score

No answers yet

No answers on this topic

QuickBooks Desktop Enterprise 9.1

Based on 3 answers

QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.

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Controller

World Business LendersFinancial Services, 51-200 employees

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Support Rating

Orderhive 1.0

Based on 1 answer

The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.

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Martin Trygve Olsen

Managing Director

Aussie Surf ProductsConsumer Goods, 1-10 employees

View all 1 answers on this topic

QuickBooks Desktop Enterprise 6.1

Based on 10 answers

Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great

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Verified User

Project Manager in Other

Mechanical or Industrial Engineering Company, 51-200 employees

View all 10 answers on this topic

In-Person Training

No score

No answers yet

No answers on this topic

QuickBooks Desktop Enterprise 7.0

Based on 1 answer

It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard

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Controller

World Business LendersFinancial Services, 51-200 employees

View all 1 answers on this topic

Online Training

No score

No answers yet

No answers on this topic

QuickBooks Desktop Enterprise 9.1

Based on 3 answers

easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.

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Controller

World Business LendersFinancial Services, 51-200 employees

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Implementation Rating

No score

No answers yet

No answers on this topic

QuickBooks Desktop Enterprise 9.0

Based on 16 answers

If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.

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Joretta Fletcher

Accounting Manager

LEDingEDGE Lighting, Inc.Electrical/Electronic Manufacturing, 1-10 employees

View all 16 answers on this topic

Alternatives Considered

Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well as additional custom business processes. Unfortunately, since Orderhive has been unable to deliver on this, the entire effort has been a loss.

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Ecommerce Consultant

buiiltRetail, 1-10 employees

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QuickBooks [Desktop Enterprise] is much easier to use. While Sage has true accounting control processes, the batch entry and other processes can be redundant and out dated. The Enterprise audit trail can track issues if necessary while allowing for easier functionality within the system. Many users are able to relate more to Enterprise than with other software due to its prevalence in the marketplace recruiters can likely hire someone with QuickBooks experience more often than Sage.

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CEO (Chief Executive Officer)

CF&OAccounting, 11-50 employees

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Scalability

No score

No answers yet

No answers on this topic

QuickBooks Desktop Enterprise 9.1

Based on 2 answers

It is not a fair rating because we did not invest in different modules to accommodate for business grow and complexity expansion.

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Controller

World Business LendersFinancial Services, 51-200 employees

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Return on Investment

There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.

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Ecommerce Consultant

buiiltRetail, 1-10 employees

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We were able to pass our financial audit. However, some parts of our balance sheet schedules needed manipulation outside of excel to tie the numbers in our balance sheet schedule to the Financial Statements.
There is a lot less excel work than our previous system. As such, we didn't need to hire part-time accountants.

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Verified User

Professional in Finance and Accounting

Computer Software Company, 51-200 employees

View all 108 answers on this topic

Screenshots

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

Yes

Entry-level set up fee?

No

Orderhive Editions & Modules

Modules

Starter	$20¹
Standard	$40¹
Premium	$90

Other

Additional Pricing Details

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General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

Optional

QuickBooks Desktop Enterprise Editions & Modules

Edition

Gold with Remote Access	1,785.60¹
Platinum with Remote Access	2,083.20¹
Diamond with Remote Access	3,600.36¹
Gold	$1,261¹
Platinum	$1,522¹
Diamond	3,060.34¹

per year

Additional Pricing Details

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Rating Summary

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

Orderhive

QuickBooks Desktop Enterprise

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