Cin7 Orderhive vs. QuickBooks Desktop Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cin7 Orderhive
Score 5.1 out of 10
N/A
Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one…
$95
per month
QuickBooks Desktop Enterprise
Score 8.3 out of 10
N/A
QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
$1,261
per year
Pricing
Cin7 OrderhiveQuickBooks Desktop Enterprise
Editions & Modules
Essentials
$95
per month
Standard
$195
per month
Enhanced
$295
per month
Enterprise
$500
per month
Gold
1,261
per year
Platinum
1,522
per year
Gold with Remote Access
1,785.60
per year
Platinum with Remote Access
2,083.20
per year
Diamond
3,060.34
per year
Diamond with Remote Access
3,600.36
per year
Offerings
Pricing Offerings
Cin7 OrderhiveQuickBooks Desktop Enterprise
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cin7 OrderhiveQuickBooks Desktop Enterprise
Top Pros
Top Cons
Features
Cin7 OrderhiveQuickBooks Desktop Enterprise
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Cin7 Orderhive
5.8
1 Ratings
31% below category average
QuickBooks Desktop Enterprise
7.7
104 Ratings
13% above category average
Inventory tracking3.01 Ratings8.2100 Ratings
Barcode scanning10.01 Ratings00 Ratings
Automation rules8.01 Ratings00 Ratings
Reporting and analytics7.01 Ratings00 Ratings
Item kitting10.01 Ratings00 Ratings
Invoicing4.01 Ratings00 Ratings
Forecasting2.01 Ratings00 Ratings
Accounting integration2.01 Ratings00 Ratings
Automatic reordering00 Ratings7.453 Ratings
Location management00 Ratings8.466 Ratings
Manufacturing module00 Ratings6.850 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
QuickBooks Desktop Enterprise
7.9
108 Ratings
8% above category average
Pay calculation00 Ratings8.7104 Ratings
Benefit plan administration00 Ratings7.861 Ratings
Direct deposit files00 Ratings8.090 Ratings
Salary revision and increment management00 Ratings7.782 Ratings
Reimbursement management00 Ratings7.583 Ratings
Customization
Comparison of Customization features of Product A and Product B
Cin7 Orderhive
-
Ratings
QuickBooks Desktop Enterprise
7.6
74 Ratings
10% above category average
API for custom integration00 Ratings7.957 Ratings
Plug-ins00 Ratings7.268 Ratings
Security
Comparison of Security features of Product A and Product B
Cin7 Orderhive
-
Ratings
QuickBooks Desktop Enterprise
8.3
156 Ratings
5% above category average
Single sign-on capability00 Ratings8.3118 Ratings
Role-based user permissions00 Ratings8.2154 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Cin7 Orderhive
-
Ratings
QuickBooks Desktop Enterprise
8.4
173 Ratings
11% above category average
Dashboards00 Ratings8.4148 Ratings
Standard reports00 Ratings8.6171 Ratings
Custom reports00 Ratings8.1166 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Cin7 Orderhive
-
Ratings
QuickBooks Desktop Enterprise
8.1
177 Ratings
11% above category average
Accounts payable00 Ratings8.8170 Ratings
Accounts receivable00 Ratings8.9169 Ratings
Cash management00 Ratings8.5155 Ratings
Bank reconciliation00 Ratings9.1168 Ratings
Expense management00 Ratings8.3155 Ratings
Time tracking00 Ratings6.577 Ratings
Fixed asset management00 Ratings8.2115 Ratings
Multi-currency support00 Ratings7.857 Ratings
Multi-division support00 Ratings8.093 Ratings
Regulations compliance00 Ratings8.265 Ratings
Electronic tax filing00 Ratings8.187 Ratings
Self-service portal00 Ratings6.667 Ratings
Global Financial Support00 Ratings6.432 Ratings
Primary and Secondary Ledgers00 Ratings8.161 Ratings
Intercompany Accounting00 Ratings8.275 Ratings
Localizations00 Ratings8.145 Ratings
Journals and Reconciliations00 Ratings9.0126 Ratings
Enterprise Accounting00 Ratings8.686 Ratings
Configurable Accounting00 Ratings8.483 Ratings
Centralized Rules Framework00 Ratings8.250 Ratings
Standardized Processes00 Ratings8.894 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Cin7 Orderhive
-
Ratings
QuickBooks Desktop Enterprise
8.4
129 Ratings
15% above category average
Pricing00 Ratings8.695 Ratings
Order entry00 Ratings8.7101 Ratings
Credit card processing00 Ratings7.890 Ratings
Cost of goods sold00 Ratings8.4114 Ratings
Order Orchestration00 Ratings8.355 Ratings
End-to-end order visibility00 Ratings8.352 Ratings
Order exception Resolution00 Ratings8.839 Ratings
Best Alternatives
Cin7 OrderhiveQuickBooks Desktop Enterprise
Small Businesses
Webgility
Webgility
Score 9.6 out of 10
QuickBooks Self-Employed
QuickBooks Self-Employed
Score 9.4 out of 10
Medium-sized Companies
QuickBooks Desktop Enterprise
QuickBooks Desktop Enterprise
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.4 out of 10
Enterprises

No answers on this topic

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Score 7.9 out of 10
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User Ratings
Cin7 OrderhiveQuickBooks Desktop Enterprise
Likelihood to Recommend
5.1
(7 ratings)
8.5
(188 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(17 ratings)
Usability
1.0
(1 ratings)
9.3
(11 ratings)
Availability
-
(0 ratings)
10.0
(4 ratings)
Performance
-
(0 ratings)
10.0
(3 ratings)
Support Rating
1.0
(1 ratings)
6.0
(5 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(8 ratings)
Configurability
-
(0 ratings)
10.0
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
Cin7 OrderhiveQuickBooks Desktop Enterprise
Likelihood to Recommend
Cin7
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
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Intuit
QuickBooks Desktop Enterprise is very flexible. When you have made a mistake, most mistakes are fixed easily. This is wonderful if you know what you are doing. If you don't know what you are doing QuickBooks Desktop Enterprise gives the user, the ability to do many things incorrectly. If you are not an accountant, you don't know you are doing it incorrectly. That can be a problem.
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Pros
Cin7
  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
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Intuit
  • Detailed organization of financial information
  • Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud.
  • Ease of overall use
  • Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials.
Read full review
Cons
Cin7
  • shipping, I would like to be able to handle returns more easily.
  • I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
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Intuit
  • I would like to see more ways to customize reports and have that process be more user friendly.
  • I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year.
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Likelihood to Renew
Cin7
No answers on this topic
Intuit
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
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Usability
Cin7
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
Read full review
Intuit
QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
Read full review
Reliability and Availability
Cin7
No answers on this topic
Intuit
They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
Read full review
Performance
Cin7
No answers on this topic
Intuit
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
Read full review
Support Rating
Cin7
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
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Intuit
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
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In-Person Training
Cin7
No answers on this topic
Intuit
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
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Online Training
Cin7
No answers on this topic
Intuit
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
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Implementation Rating
Cin7
No answers on this topic
Intuit
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
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Alternatives Considered
Cin7
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
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Intuit
We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
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Scalability
Cin7
No answers on this topic
Intuit
It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
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Return on Investment
Cin7
  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
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Intuit
  • Good value for the price. The initial setup was quick and easy.
  • When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
  • Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.
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ScreenShots

Cin7 Orderhive Screenshots

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