Cin7 Orderhiveis a SaaS based solution which brings order, shipping and inventory management functionalities in one platform, now from Cin7 (acquired February 2021). It facilitates multi-channel selling and streamlines back-end processes within a centralized real-time inventory tracking system. Orderhive provides integrations with marketplaces (Amazon, eBay, Etsy) shopping carts (Shopify, Magento, WooCommerce), shipping (FedEx, USPS, UPS, DPD), accounting software (Quickbooks & Xero) in one…
$95
per month
QuickBooks Desktop Enterprise
Score 7.9 out of 10
N/A
QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
Setting up was covered by a dedicated account rep. It was a smooth and relatively easy process. Problems started a year in when I lost my dedicated account rep. Customer service would refer to the instructions when a question was asked. Sadly they didn't understand the question most of the time.
QuickBooks Desktop Enterprise is a suitable option for companies with 1 to 100 employees. It is an efficient way to keep track of your books for managerial reasons and tax purposes. It is generally the go-to software for accounting. It does take some skill to get things set up and to know what to do for specific accounting transactions. You will most likely need an accountant who knows what they are doing to keep track of your books. Preferably someone or an honest team. For large companies, they will want to consider a comprehensive ERP system that integrates departmental systems.
Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
Updating as each transaction is posted means, in the event of a crash, power failure, whatever; all the posted transactions are securely in the data file and can be pulled up on another computer, if the computer being used crashes.
Reporting is generally user friendly, in that one can see the desired results by setting a few parameters for the report.
shipping, I would like to be able to handle returns more easily.
I would like to be able to handle stock differently according to order delivery dates. Order hive reserves qty for all the orders we place, I would like to be able to decide which orders reserve stock and which ones shouldn't.
Wish we had the ability to track gallons. We are a truck stop and need to know how many gallons we buy and sell.
Matching up credits in Pay Bills can be challenging, especially if you make a mistake.
Wish in some of the reporting that it would automatically total some columns.
Downloading from the bank wish it would tell you the last time you downloaded and the dates you put in so you don't download the same information twice.
While QuickBooks Desktop Enterprise has been an amazing tool for many years, it seems it is getting phased out for QuickBooks Online. Intuit is decreasing the level of support it offers for QuickBooks Desktop in lieu of stronger support for QuickBooks Online. Although the desktop version is robust and helpful, it seems QBO is the way of the future for bookkeeping with QuickBooks.
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
Rating: 7 out of 10 We rate QuickBooks Desktop Enterprise's availability a 7 out of 10. For the most part, the software is dependable and available when we need it. When hosted on a properly managed local server or through a reputable third-party cloud provider, uptime is generally consistent, and routine day-to-day operations run smoothly. However, availability challenges do arise, particularly when accessing QuickBooks remotely or during periods of high system demand. Because it's a desktop-based solution, availability is highly dependent on our internal IT infrastructure. If our network goes down, a server needs maintenance, or if there’s an issue with a remote desktop connection, access to QuickBooks can be temporarily disrupted. These outages aren’t necessarily caused by QuickBooks itself, but they do impact our experience with availability. Additionally, we’ve occasionally experienced application errors, especially after updates or when working with large company files. While Intuit support is usually helpful in resolving these issues, they can still lead to frustrating delays—especially during critical periods like month-end closing or grant reporting deadlines. Planned maintenance, while infrequent, also affects availability, especially when using a hosted environment. Coordination with IT or hosting providers is sometimes needed to minimize downtime. Overall, QuickBooks Desktop Enterprise is a reliable tool, but its dependence on local infrastructure introduces more potential points of failure compared to cloud-native solutions. Enhancements in cloud-based access or hybrid models could significantly improve both accessibility and uptime. That said, with strong internal IT support or a reliable cloud hosting provider, the availability can easily rise to an 8 or 9.
I rate QuickBooks Desktop Enterprise's performance a 5 out of 10, mainly because while it’s functional for most routine tasks, it can lag significantly when handling complex operations, large data files, or during multi-user sessions. As our organization has grown, we’ve noticed that report generation—especially for customized or multi-dimensional reports—can be slow, sometimes taking several minutes to load or refresh. This impacts productivity, particularly during key financial cycles like audits, monthly closings, or grant reporting. Performance degradation is especially noticeable when multiple users are active in the system at the same time. Even with a solid server setup, there’s often a drop in responsiveness when more than a handful of users are generating reports or entering transactions concurrently. We’ve also experienced some slowdowns in third-party integrations, particularly when syncing with Vena Solutions or exporting data for use in external tools. While the integrations are valuable, they occasionally stall or require workarounds, adding friction to our workflows. In short, QuickBooks Desktop Enterprise delivers the basics well, but its performance limitations become more apparent in high-volume or complex use cases. It would benefit from better optimization for large datasets and faster processing for advanced reporting. Upgrades in system architecture—such as deeper support for cloud hosting or more efficient data handling—could significantly improve the user experience and move this rating closer to an 8.
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
It takes a long time to get through to customer support. And sometimes you have to explain the situation multiple times before the rep actually understands the issue, but that's usually because the issue is complex and out of the ordinary. However, the rep is always patient, and will take as much time and effort as necessary to resolve whatever issue you're having. It's nice that they can "take over" your computer rather than having to talk you through the solution over the phone.
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
Sadly I can't give Cin7 Core a review, because they haven't been able to resolve connection issues and it's been 3 months. But I'm done with this company
We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
I would rate QuickBooks Desktop Enterprise a 7 out of 10 for overall scalability. The product offers solid scalability features, particularly for small to mid-sized organizations like ours that are growing and need reliable multi-user access, enhanced data capacity, and cross-departmental functionality. It handles increasing transaction volumes and user growth quite well, especially with its support for up to 40 users and the ability to manage large lists (customers, vendors, accounts, etc.)—a significant improvement over QuickBooks Pro or Premier. Its role-based permissions system also allows us to assign tailored access by department or user level, which is essential for maintaining control and security across teams like finance, HR, and program management. Additionally, features like advanced reporting, inventory management, and class tracking have helped us better manage multiple programs or sites within one system. That said, the scalability still has some limits. For example, deploying the software across multiple physical locations or for remote teams requires additional IT infrastructure—such as hosting it on a third-party cloud server or setting up a VPN—which introduces cost and complexity. Also, while QuickBooks Desktop Enterprise can technically handle a high volume of data, performance can decline as the file size grows over time unless regular maintenance and optimization are done. In summary, QuickBooks Desktop Enterprise scales well within its designed range, particularly for growing nonprofits and NGOs. However, organizations with distributed teams or very large, complex operations may eventually find the system’s desktop-based architecture less agile compared to cloud-native ERP platforms. With enhancements to cloud integration and remote accessibility, this rating could easily increase.
There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
Good value for the price. The initial setup was quick and easy.
When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.
