What users are saying about
2 Ratings
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Score 1 out of 100
1 Rating
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Score 6 out of 100

Likelihood to Recommend

Orderhive

Their promises are empty and not kept. Their customer service is arrogant, rude and totally unhelpful. We paid $5000 up-front for a system that was going to automate our processes and save us lots of time, in fact, has been the total opposite, it has consumed ridiculous amounts of our time dealing them to get any sort of basic functions working while being abused by their "customer service". Now after 4 months some basic functions work but none of the time-saving automation works, they REFUSE to refund our money and continue to be unhelpful, rude and abusive
Martin Trygve Olsen | TrustRadius Reviewer

Valogix Inventory Planner

Valogix is a good tool for a mid to large sized business who has a lot of SKUs and much data that needs to be analyzed to determine supply. It is best used by savvy people, as there is quite a learning curve to it. It integrates well with NetSuite, though I cannot speak to how well it may integrate with other ERP systems.
Alex Placito | TrustRadius Reviewer

Pros

Orderhive

  • Around 18 months ago I started conversations with Orderhive as a potential vendor to run a large portion of our ecommerce business. It seemed promising, and the idea that the Plus (now called Enterprise) solution was customisable was the reason I decided to select Orderhive.
  • There was a significant amount of due-diligence from my end. It took me around 6 months to get my head around what features the software currently had, and what we would need to have Orderhive complete as a customisation.
  • This in itself was also quite a bit of work - there were a number of revisions to the contract documents, created by a non-technical sales representative. My concerns started around this point when I was unable to speak with a technical representative to discuss, in more detail, how each feature would work.
Myles Condon | TrustRadius Reviewer

Valogix Inventory Planner

  • Calculates how much it thinks you should have on-hand, based on demand and other factors.
  • Integrates with NetSuite to include all your demand, supply, item and location data.
  • Automatically determines seasonality for items.
Alex Placito | TrustRadius Reviewer

Cons

Orderhive

  • Customer service is the worst we have ever experienced.
  • Completing promises.
  • Doing tasks on time.
  • Providing software that functions as promised.
  • Extremely poor onboard training (impatient and arrogant).
Martin Trygve Olsen | TrustRadius Reviewer

Valogix Inventory Planner

  • The UI for their product (web application) is weak.
  • Does not support multiple units of measure well.
Alex Placito | TrustRadius Reviewer

Usability

Orderhive

Orderhive 1.0
Based on 1 answer
Extremely poor, it is not a user-friendly automated time-saving system like what was promised. It is clunky and the development team is slow and creating very poor and unreliable results.
Martin Trygve Olsen | TrustRadius Reviewer

Valogix Inventory Planner

No score
No answers yet
No answers on this topic

Support Rating

Orderhive

Orderhive 1.0
Based on 1 answer
The worst I have ever experienced, they are arrogant, rude and often abusive. They then blame us when we get angry due to the poor quality of the product and the extremely bad customer service.
Martin Trygve Olsen | TrustRadius Reviewer

Valogix Inventory Planner

No score
No answers yet
No answers on this topic

Alternatives Considered

Orderhive

Orderhive attempts to do too many features, and each of those features is totally underdeveloped. The reason for choosing the Orderhive plus/enterprise solution in the first place, was so that we would be able to strengthen these features in our custom implementation, as well as additional custom business processes. Unfortunately, since Orderhive has been unable to deliver on this, the entire effort has been a loss.
Myles Condon | TrustRadius Reviewer

Valogix Inventory Planner

Compared to NetSuite's default demand planning module, Valogix shines. NetSuite's product is very weak, very manually-driven, and does not provide the precise level of control that Valogix does. We used NetSuite's module for a while before realizing it wouldn't work for us whatsoever. It might work for you if you have a simple product setup, few SKUs and only one location. But in that case, you probably don't need demand planning software anyway.
Alex Placito | TrustRadius Reviewer

Return on Investment

Orderhive

  • There has been a negative ROI in this case. Not only have we paid a deposit toward the customisation of our orderhive implementation, there has also been a massive sunk cost of approximately 18 months of my time and effort.
Myles Condon | TrustRadius Reviewer

Valogix Inventory Planner

  • It has begun to reduce time for us taken up by running manual spreadsheet calculations.
  • The training was time-consuming and difficult to onboard new users when we had turnover.
Alex Placito | TrustRadius Reviewer

Screenshots

Orderhive

Valogix Inventory Planner

Pricing Details

Orderhive

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Orderhive Editions & Modules

Modules
Starter$201
Standard$401
Premium$90
  1. Other
Additional Pricing Details

Valogix Inventory Planner

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Valogix Inventory Planner Editions & Modules

Additional Pricing Details

Add comparison