46 Ratings
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Score 8.9 out of 100
62 Ratings
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Score 6 out of 100

Feature Set Ratings

    Project Management

    6.8

    Cisco Business Edition 7000

    68%

    Vonage Business Communications

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 7/7 features

    Task Management

    7.4
    74%
    8 Ratings
    N/A
    0 Ratings

    Gantt Charts

    7.1
    71%
    6 Ratings
    N/A
    0 Ratings

    Scheduling

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Workflow Automation

    7.2
    72%
    6 Ratings
    N/A
    0 Ratings

    Mobile Access

    6.3
    63%
    8 Ratings
    N/A
    0 Ratings

    Search

    6.8
    68%
    6 Ratings
    N/A
    0 Ratings

    Visual planning tools

    6.0
    60%
    5 Ratings
    N/A
    0 Ratings

    Communication

    6.0

    Cisco Business Edition 7000

    60%

    Vonage Business Communications

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Chat

    6.3
    63%
    7 Ratings
    N/A
    0 Ratings

    Notifications

    6.4
    64%
    7 Ratings
    N/A
    0 Ratings

    Discussions

    5.7
    57%
    7 Ratings
    N/A
    0 Ratings

    Surveys

    6.3
    63%
    6 Ratings
    N/A
    0 Ratings

    Internal knowledgebase

    6.2
    62%
    7 Ratings
    N/A
    0 Ratings

    Integrates with GoToMeeting

    5.4
    54%
    4 Ratings
    N/A
    0 Ratings

    Integrates with Gmail and Google Hangouts

    5.2
    52%
    5 Ratings
    N/A
    0 Ratings

    Integrates with Outlook

    6.4
    64%
    6 Ratings
    N/A
    0 Ratings

    File Sharing & Management

    6.4

    Cisco Business Edition 7000

    64%

    Vonage Business Communications

    Feature Set Not Supported
    N/A
    Cisco Business Edition 7000 ranks higher in 8/8 features

    Versioning

    5.6
    56%
    6 Ratings
    N/A
    0 Ratings

    Video files

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Audio files

    7.4
    74%
    7 Ratings
    N/A
    0 Ratings

    Document collaboration

    6.4
    64%
    8 Ratings
    N/A
    0 Ratings

    Access control

    5.9
    59%
    6 Ratings
    N/A
    0 Ratings

    Advanced security features

    7.0
    70%
    8 Ratings
    N/A
    0 Ratings

    Integrates with Google Drive

    5.1
    51%
    4 Ratings
    N/A
    0 Ratings

    Device sync

    6.9
    69%
    6 Ratings
    N/A
    0 Ratings

    Attribute Ratings

    • Cisco Business Edition 7000 is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.0

    Cisco Business Edition 7000

    80%
    9 Ratings
    4.6

    Vonage Business Communications

    46%
    22 Ratings

    Likelihood to Renew

    Cisco Business Edition 7000

    N/A
    0 Ratings
    10.0

    Vonage Business Communications

    100%
    1 Rating

    Usability

    Cisco Business Edition 7000

    N/A
    0 Ratings
    7.5

    Vonage Business Communications

    75%
    2 Ratings

    Support Rating

    Cisco Business Edition 7000

    N/A
    0 Ratings
    8.5

    Vonage Business Communications

    85%
    20 Ratings

    Likelihood to Recommend

    Cisco Business Edition 7000

    It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
    Alekh SK | TrustRadius Reviewer

    Vonage Business Communications

    Vonage Business Cloud is well suited if you have small or limited IT staff and/or you have many remote workers and little or no on-prem hardware. I would recommend Vonage to small to medium-sized businesses. It would not be well suited to a large organization where everyone works in the same building and the IT staff has servers and staff to manage a VoIP system.
    Brian Duffy | TrustRadius Reviewer

    Pros

    Cisco Business Edition 7000

    • All in one platform that includes all the Cisco UC services in one appliance.
    • All the services are ready to use and preconfigured.
    • Tools available improve productivity and user experience.
    Anonymous | TrustRadius Reviewer

    Vonage Business Communications

    • Eliminates physical phone consoles that can be pricey and unnecessary for staff.
    • Has a companion app that allows you to use your personal cell phone to check messages or make calls.
    • The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.
    Nate Casimiro | TrustRadius Reviewer

    Cons

    Cisco Business Edition 7000

    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Anonymous | TrustRadius Reviewer

    Vonage Business Communications

    • They do not take billing support calls. Online chat only. That can be dicey.
    • Desktop app can have some hiccups and there are frequent updates. Sometimes it switches from my headset to webcam for no reason I can tell. Miss the call be for I figure it out.
    • Text messaging does not handle images. Frustrates my clients when they think they can send me a pic of a signed doc or vin# and I don't get it.
    Philip Schmitz, CIC | TrustRadius Reviewer

    Pricing Details

    Cisco Business Edition 7000

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Vonage Business Communications

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Usability

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Vonage Business Communications

    Vonage Business Communications 7.5
    Based on 2 answers
    I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use
    Parker Green | TrustRadius Reviewer

    Support Rating

    Cisco Business Edition 7000

    No score
    No answers yet
    No answers on this topic

    Vonage Business Communications

    Vonage Business Communications 8.5
    Based on 20 answers
    We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.
    Andrea Vahoua | TrustRadius Reviewer

    Alternatives Considered

    Cisco Business Edition 7000

    I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
    Anonymous | TrustRadius Reviewer

    Vonage Business Communications

    We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.
    Elvin Thomas | TrustRadius Reviewer

    Return on Investment

    Cisco Business Edition 7000

    • We were able to sell it to many customers and has proved beneficial always.
    • Less number of complaints.
    • Amazing support from Cisco TAC.
    Ujjwal Goel | TrustRadius Reviewer

    Vonage Business Communications

    • We were able to remove expensive and out of date phones, and replace them with the user's choice of a new phone or Bluetooth, so we saved money.
    • There was training time that needed to be committed for a 50+ person office which reduced productivity for a while.
    Anonymous | TrustRadius Reviewer

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