Cisco Business Edition 7000 (discontinued) vs. Vonage Business Communications

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
Vonage Business Communications
Score 7.8 out of 10
N/A
Vonage Business Cloud is a communication solution aimed at small-midsize companies. It integrates with third party applications, and includes IP-PBX capabilities, video conferencing, and collaboration tools. Pricing starts at $19.99 per month and increases with the amount of phone lines needed.N/A
Pricing
Cisco Business Edition 7000 (discontinued)Vonage Business Communications
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)Vonage Business Communications
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)Vonage Business Communications
Top Pros
Top Cons
Features
Cisco Business Edition 7000 (discontinued)Vonage Business Communications
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.3
10 Ratings
8% below category average
Vonage Business Communications
-
Ratings
Task Management7.710 Ratings00 Ratings
Gantt Charts7.18 Ratings00 Ratings
Scheduling7.08 Ratings00 Ratings
Workflow Automation8.18 Ratings00 Ratings
Mobile Access7.410 Ratings00 Ratings
Search6.68 Ratings00 Ratings
Visual planning tools7.16 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.1
10 Ratings
12% below category average
Vonage Business Communications
-
Ratings
Chat6.29 Ratings00 Ratings
Notifications7.39 Ratings00 Ratings
Discussions7.39 Ratings00 Ratings
Surveys8.37 Ratings00 Ratings
Internal knowledgebase7.39 Ratings00 Ratings
Integrates with GoToMeeting7.15 Ratings00 Ratings
Integrates with Gmail and Google Hangouts7.06 Ratings00 Ratings
Integrates with Outlook6.47 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.6
10 Ratings
7% below category average
Vonage Business Communications
-
Ratings
Versioning6.68 Ratings00 Ratings
Video files9.86 Ratings00 Ratings
Audio files8.28 Ratings00 Ratings
Document collaboration6.69 Ratings00 Ratings
Access control7.38 Ratings00 Ratings
Advanced security features8.410 Ratings00 Ratings
Integrates with Google Drive8.94 Ratings00 Ratings
Device sync4.88 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
7.3
2 Ratings
9% below category average
High quality audio00 Ratings6.52 Ratings
High quality video00 Ratings8.01 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
5.0
1 Ratings
44% below category average
Desktop sharing00 Ratings5.01 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
7.8
2 Ratings
2% below category average
Meeting initiation00 Ratings6.52 Ratings
Record meetings / events00 Ratings9.01 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
9.0
1 Ratings
16% above category average
User authentication00 Ratings9.01 Ratings
Participant roles & permissions00 Ratings9.01 Ratings
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
8.8
7 Ratings
8% above category average
Hosted PBX00 Ratings9.04 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings8.05 Ratings
Directory of employee names00 Ratings8.07 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
7.4
7 Ratings
9% below category average
Answering rules00 Ratings7.07 Ratings
Call recording00 Ratings8.04 Ratings
Call park00 Ratings7.56 Ratings
Call screening00 Ratings7.05 Ratings
Message alerts00 Ratings6.07 Ratings
Business SMS/External Messaging00 Ratings7.52 Ratings
Voicemail Transcription00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
6.5
7 Ratings
25% below category average
Mobile app for iOS00 Ratings6.57 Ratings
Mobile app for Android00 Ratings6.56 Ratings
Unified Communications Platform and Collaboration
Comparison of Unified Communications Platform and Collaboration features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Vonage Business Communications
8.0
2 Ratings
5% above category average
Centralized communications management00 Ratings7.02 Ratings
Team messaging00 Ratings7.02 Ratings
Team document sharing00 Ratings9.01 Ratings
Call and meeting analytics00 Ratings9.01 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)Vonage Business Communications
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
Nextiva
Nextiva
Score 9.2 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 7000 (discontinued)Vonage Business Communications
Likelihood to Recommend
8.5
(11 ratings)
7.3
(24 ratings)
Likelihood to Renew
-
(0 ratings)
5.0
(2 ratings)
Usability
-
(0 ratings)
5.0
(3 ratings)
Support Rating
-
(0 ratings)
1.0
(11 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)Vonage Business Communications
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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Vonage
Vonage Business Cloud is well suited if you have small or limited IT staff and/or you have many remote workers and little or no on-prem hardware. I would recommend Vonage to small to medium-sized businesses. It would not be well suited to a large organization where everyone works in the same building and the IT staff has servers and staff to manage a VoIP system.
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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Vonage
  • Eliminates physical phone consoles that can be pricey and unnecessary for staff.
  • Has a companion app that allows you to use your personal cell phone to check messages or make calls.
  • The desktop application is easy to use and has a number of customizable settings so that the app can be minimized but alert you of incoming calls.
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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Vonage
  • They do not take billing support calls. Online chat only. That can be dicey.
  • Desktop app can have some hiccups and there are frequent updates. Sometimes it switches from my headset to webcam for no reason I can tell. Miss the call be for I figure it out.
  • Text messaging does not handle images. Frustrates my clients when they think they can send me a pic of a signed doc or vin# and I don't get it.
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Likelihood to Renew
Discontinued Products
No answers on this topic
Vonage
I think it will be renewed as overall it is a midrange product that mostly does what we need it to
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Usability
Discontinued Products
No answers on this topic
Vonage
I thought it had very practical and useful usability. It has a clean and simple interface with large fonts that make it easy to read. It isn't particularly difficult, although figuring out some operations may be a bit challenging. For the most part though, it isn't very difficult to use
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Support Rating
Discontinued Products
No answers on this topic
Vonage
We hardly have any issues with it to where we need to call them. There was a point where our connections across the board were terrible and it held us up in production quite a bit but since then things have been pretty simple and streamlined.
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Alternatives Considered
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
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Vonage
We believe Vonage Business Cloud is best for our organization over the AT&T and the Verizon platforms for several reasons including price, ease of use, connectivity, and other options. Since we have implemented this solution along with newer Polycom phones, we have had very few issues with our phones or our phone platform.
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Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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Vonage
  • We were able to remove expensive and out of date phones, and replace them with the user's choice of a new phone or Bluetooth, so we saved money.
  • There was training time that needed to be committed for a 50+ person office which reduced productivity for a while.
Read full review
ScreenShots