What users are saying about
Cisco IP Phone 6800 Series
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.1 out of 100
Based on 32 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.1 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
Cloud PBX
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
8.8
FreeConferenceCall.com
88%
FreeConferenceCall.com ranks higher in 4/4 features
FreeConferenceCall.com ranks higher in 4/4 features
Hosted PBX
N/A
0 Ratings
9.0
90%
3 Ratings
Multi-level Interactive Voice Response (IVR)
N/A
0 Ratings
10.0
100%
2 Ratings
User templates
N/A
0 Ratings
7.5
75%
2 Ratings
Call reports
N/A
0 Ratings
8.5
85%
8 Ratings
Call Management
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
8.2
FreeConferenceCall.com
82%
FreeConferenceCall.com ranks higher in 5/5 features
FreeConferenceCall.com ranks higher in 5/5 features
Answering rules
N/A
0 Ratings
8.0
80%
1 Rating
Call recording
N/A
0 Ratings
8.9
89%
8 Ratings
Call park
N/A
0 Ratings
8.0
80%
2 Ratings
Call screening
N/A
0 Ratings
8.0
80%
3 Ratings
Message alerts
N/A
0 Ratings
8.0
80%
4 Ratings
VoIP system collaboration
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
7.6
FreeConferenceCall.com
76%
FreeConferenceCall.com ranks higher in 4/4 features
FreeConferenceCall.com ranks higher in 4/4 features
Video conferencing
N/A
0 Ratings
6.2
62%
6 Ratings
Audio conferencing
N/A
0 Ratings
7.5
75%
10 Ratings
Video screen sharing
N/A
0 Ratings
8.5
85%
5 Ratings
Instant messaging
N/A
0 Ratings
8.3
83%
3 Ratings
Mobile apps
Cisco IP Phone 6800 Series
Feature Set Not Supported
N/A
8.9
FreeConferenceCall.com
89%
FreeConferenceCall.com ranks higher in 2/2 features
FreeConferenceCall.com ranks higher in 2/2 features
Mobile app for iOS
N/A
0 Ratings
8.9
89%
2 Ratings
Mobile app for Android
N/A
0 Ratings
8.9
89%
2 Ratings
Attribute Ratings
- Cisco IP Phone 6800 Series is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.2
Cisco IP Phone 6800 Series
82%
14 Ratings
6.8
FreeConferenceCall.com
68%
12 Ratings
Likelihood to Renew
Cisco IP Phone 6800 Series
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
1 Rating
Usability
Cisco IP Phone 6800 Series
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
1 Rating
Support Rating
Cisco IP Phone 6800 Series
N/A
0 Ratings
9.5
FreeConferenceCall.com
95%
6 Ratings
Implementation Rating
Cisco IP Phone 6800 Series
N/A
0 Ratings
10.0
FreeConferenceCall.com
100%
2 Ratings
Likelihood to Recommend
Cisco IP Phone 6800 Series
As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
IT Support Specialist
Arenco Real EstateReal Estate, 501-1000 employees
FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
Acquisition Manager
Point Acquisitions LLCReal Estate, 1-10 employees
Pros
Cisco IP Phone 6800 Series
- Audio quality is solid
- It is portable and has good distance capability
- It's compact and easy to carry
- Battery life is decent

Verified User
C-Level Executive in Professional Services
Information Technology & Services Company, 11-50 employeesFreeConferenceCall.com
- The online portal to access call details and recordings is very easy to use.
- The functions that are offered beyond the free plan are competitive with other providers.
- I feel that our calls are secure with our own personal access codes and the same number always being used.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees
Cons
Cisco IP Phone 6800 Series
- Backlit buttons would help for poorly lit areas
- Handset that is resilient to continuous sanitizing and cleaning
- More rounded, smoother design of the instrument instead of the harsh square shape
Network Architect
MOHGovernment Administration, 501-1000 employees
FreeConferenceCall.com
- Recently callers cannot get onto the call
- Users on the call get bumped off
- Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
- I found customer service representatives rude and dismissive

Verified User
Team Lead in Other
Civic & Social Organization Company, 1-10 employeesPricing Details
Cisco IP Phone 6800 Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—FreeConferenceCall.com
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
It is so user friendly.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Usability
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 1 answer
I am and have been extremely pleased with my use of this product.
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Support Rating
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 9.5
Based on 6 answers
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
Founder/CEO
Gig Gear LLCMusic, 1-10 employees
Implementation Rating
Cisco IP Phone 6800 Series
No score
No answers yet
No answers on this topic
FreeConferenceCall.com
FreeConferenceCall.com 10.0
Based on 2 answers
It's a no brainer!
Account Executive
Ellie MaeComputer Software, 1001-5000 employees
Alternatives Considered
Cisco IP Phone 6800 Series
With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
Network Consulting Engineer
IndependentTelecommunications, 11-50 employees
FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
Chief Science Officer
Hydro Dynamics, Inc.Machinery, 1-10 employees
Return on Investment
Cisco IP Phone 6800 Series
- I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
- Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
- The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.

Verified User
Employee in Human Resources
E-Learning Company, 5001-10,000 employeesFreeConferenceCall.com
- We pay next to nothing for our access and it creates a professional means of connecting with our clients.
- Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
- FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
Owner
Desktop Deputy Virtual AssistantConsumer Services, 1-10 employees