Cisco IP Phones vs. FreeConferenceCall.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco IP Phones
Score 9.0 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
FreeConferenceCall.com
Score 5.5 out of 10
N/A
FreeConferenceCall.com is a free audio conferencing solution with features such as audio and video conferencing, screen-sharing, call recording, transcribed keywords, one-click web controls, transcribed keywords, instant messaging, and integrations with Microsoft Outlook and Google Calendar.
$4
per month
Pricing
Cisco IP PhonesFreeConferenceCall.com
Editions & Modules
No answers on this topic
Suggested Amount
$4
per month
Average Amount
$8.21
per month
Market Rate
$15
per month
Pay what you can
Customized
Offerings
Pricing Offerings
Cisco IP PhonesFreeConferenceCall.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFreeconferencecall.com is completely free and only asks customers for contributions. The above prices represent suggested monthly payments but also allow customers to pay what they think is fair.
More Pricing Information
Community Pulse
Cisco IP PhonesFreeConferenceCall.com
Top Pros
Top Cons
Features
Cisco IP PhonesFreeConferenceCall.com
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Cisco IP Phones
-
Ratings
FreeConferenceCall.com
8.7
10 Ratings
6% above category average
Hosted PBX00 Ratings9.03 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings10.02 Ratings
User templates00 Ratings7.52 Ratings
Call reports00 Ratings8.18 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Cisco IP Phones
-
Ratings
FreeConferenceCall.com
8.0
8 Ratings
5% below category average
Answering rules00 Ratings8.01 Ratings
Call recording00 Ratings8.18 Ratings
Call park00 Ratings8.02 Ratings
Call screening00 Ratings8.03 Ratings
Message alerts00 Ratings8.04 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Cisco IP Phones
-
Ratings
FreeConferenceCall.com
6.4
10 Ratings
25% below category average
Video conferencing00 Ratings4.76 Ratings
Audio conferencing00 Ratings4.710 Ratings
Video screen sharing00 Ratings8.05 Ratings
Instant messaging00 Ratings8.03 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Cisco IP Phones
-
Ratings
FreeConferenceCall.com
8.0
2 Ratings
4% below category average
Mobile app for iOS00 Ratings8.02 Ratings
Mobile app for Android00 Ratings8.02 Ratings
Best Alternatives
Cisco IP PhonesFreeConferenceCall.com
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
Cisco Headsets
Cisco Headsets
Score 9.3 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Headsets
Cisco Headsets
Score 9.3 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco IP PhonesFreeConferenceCall.com
Likelihood to Recommend
8.9
(55 ratings)
5.1
(12 ratings)
Likelihood to Renew
8.5
(2 ratings)
10.0
(1 ratings)
Usability
8.6
(11 ratings)
10.0
(1 ratings)
Support Rating
8.4
(41 ratings)
9.5
(3 ratings)
Implementation Rating
7.0
(1 ratings)
10.0
(1 ratings)
User Testimonials
Cisco IP PhonesFreeConferenceCall.com
Likelihood to Recommend
Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
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FreeConferenceCall.com
FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
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Pros
Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
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FreeConferenceCall.com
  • The online portal to access call details and recordings is very easy to use.
  • The functions that are offered beyond the free plan are competitive with other providers.
  • I feel that our calls are secure with our own personal access codes and the same number always being used.
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Cons
Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
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FreeConferenceCall.com
  • Recently callers cannot get onto the call
  • Users on the call get bumped off
  • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
  • I found customer service representatives rude and dismissive
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Likelihood to Renew
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
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FreeConferenceCall.com
It is so user friendly.
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Usability
Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
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FreeConferenceCall.com
I am and have been extremely pleased with my use of this product.
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Support Rating
Cisco
Cisco support is very quick, we can raise the Cisco TAC case by email or using Cisco's website. And if anything urgent like P1 or P2 issues we can directly call to Cisco customer support number and speak with support engineers quickly. So it helps to resolve issues in highly speedy manner.
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FreeConferenceCall.com
I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
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Implementation Rating
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
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FreeConferenceCall.com
It's a no brainer!
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Alternatives Considered
Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
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FreeConferenceCall.com
So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
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Return on Investment
Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
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FreeConferenceCall.com
  • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
  • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
  • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
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ScreenShots