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Top Rated
32 Ratings

Cisco IP Phone 6800 Series

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Top Rated
32 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

    Cloud PBX

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    8.8

    FreeConferenceCall.com

    88%
    FreeConferenceCall.com ranks higher in 4/4 features

    Hosted PBX

    N/A
    0 Ratings
    9.0
    90%
    3 Ratings

    Multi-level Interactive Voice Response (IVR)

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    User templates

    N/A
    0 Ratings
    7.5
    75%
    2 Ratings

    Call reports

    N/A
    0 Ratings
    8.5
    85%
    8 Ratings

    Call Management

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    8.2

    FreeConferenceCall.com

    82%
    FreeConferenceCall.com ranks higher in 5/5 features

    Answering rules

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Call recording

    N/A
    0 Ratings
    8.9
    89%
    8 Ratings

    Call park

    N/A
    0 Ratings
    8.0
    80%
    2 Ratings

    Call screening

    N/A
    0 Ratings
    8.0
    80%
    3 Ratings

    Message alerts

    N/A
    0 Ratings
    8.0
    80%
    4 Ratings

    VoIP system collaboration

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    7.6

    FreeConferenceCall.com

    76%
    FreeConferenceCall.com ranks higher in 4/4 features

    Video conferencing

    N/A
    0 Ratings
    6.2
    62%
    6 Ratings

    Audio conferencing

    N/A
    0 Ratings
    7.5
    75%
    10 Ratings

    Video screen sharing

    N/A
    0 Ratings
    8.5
    85%
    5 Ratings

    Instant messaging

    N/A
    0 Ratings
    8.3
    83%
    3 Ratings

    Mobile apps

    Cisco IP Phone 6800 Series

    Feature Set Not Supported
    N/A
    8.9

    FreeConferenceCall.com

    89%
    FreeConferenceCall.com ranks higher in 2/2 features

    Mobile app for iOS

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Mobile app for Android

    N/A
    0 Ratings
    8.9
    89%
    2 Ratings

    Attribute Ratings

    • Cisco IP Phone 6800 Series is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    8.2

    Cisco IP Phone 6800 Series

    82%
    14 Ratings
    6.8

    FreeConferenceCall.com

    68%
    12 Ratings

    Likelihood to Renew

    Cisco IP Phone 6800 Series

    N/A
    0 Ratings
    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    Usability

    Cisco IP Phone 6800 Series

    N/A
    0 Ratings
    10.0

    FreeConferenceCall.com

    100%
    1 Rating

    Support Rating

    Cisco IP Phone 6800 Series

    N/A
    0 Ratings
    9.5

    FreeConferenceCall.com

    95%
    6 Ratings

    Implementation Rating

    Cisco IP Phone 6800 Series

    N/A
    0 Ratings
    10.0

    FreeConferenceCall.com

    100%
    2 Ratings

    Likelihood to Recommend

    Cisco IP Phone 6800 Series

    As of now, we are using a Cisco IP phone and I think it is suited for [mid-size organizations] where they can manage IT dept and IT person this device is [one-time] setup but sometimes if anything happens it will very difficult to understand without IT background so [I] prefer for Mid size organization.
    Mohammed Ashfaq Hussain | TrustRadius Reviewer

    FreeConferenceCall.com

    FreeConferenceCall is well suited for a low price service to connect with others. The onboarding is super simple and easy to use. The ability to record to the cloud is also useful. The ability to host a large number of people is great. The only scenario I can think of less appropriate is that the interface just looks a bit dated, so maybe it is not the best for the wow factor of dealing with clients.
    Chris Martino | TrustRadius Reviewer

    Pros

    Cisco IP Phone 6800 Series

    • Audio quality is solid
    • It is portable and has good distance capability
    • It's compact and easy to carry
    • Battery life is decent
    Anonymous | TrustRadius Reviewer

    FreeConferenceCall.com

    • The online portal to access call details and recordings is very easy to use.
    • The functions that are offered beyond the free plan are competitive with other providers.
    • I feel that our calls are secure with our own personal access codes and the same number always being used.
    Amy O'Day | TrustRadius Reviewer

    Cons

    Cisco IP Phone 6800 Series

    • Backlit buttons would help for poorly lit areas
    • Handset that is resilient to continuous sanitizing and cleaning
    • More rounded, smoother design of the instrument instead of the harsh square shape
    Jesse Bridgelal | TrustRadius Reviewer

    FreeConferenceCall.com

    • Recently callers cannot get onto the call
    • Users on the call get bumped off
    • Non-transparent policy about why problems are occurring. If FreeConferenceCall.com can't reliably provide free service, just tell me that rather than blaming it on a law that changed and local carriers causing the problems. The real problem is that the law did recently change, which allowed companies like FreeConferenceCall.com to collect a revenue share for all calls placed through certain hubs--even free calls. This loophole was removed recently, and I believe the service issues I've been experiencing are being used to extort users to buy a paid service in order to receive trouble-free service.
    • I found customer service representatives rude and dismissive
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco IP Phone 6800 Series

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    FreeConferenceCall.com

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cisco IP Phone 6800 Series

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 10.0
    Based on 1 answer
    It is so user friendly.
    Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

    Usability

    Cisco IP Phone 6800 Series

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 10.0
    Based on 1 answer
    I am and have been extremely pleased with my use of this product.
    Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

    Support Rating

    Cisco IP Phone 6800 Series

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 9.5
    Based on 6 answers
    I haven't had the need to call for any support at all yet for FreeConferenceCall.com. It has just worked splendidly for me. That being said, when I first downloaded it and got started using it there was a wizard which made every section and button very clear on what it does. It was easy to get started by following the wizard. I imagine then that their customer service will be just as good.
    Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

    Implementation Rating

    Cisco IP Phone 6800 Series

    No score
    No answers yet
    No answers on this topic

    FreeConferenceCall.com

    FreeConferenceCall.com 10.0
    Based on 2 answers
    It's a no brainer!
    Dan Ferris, Master CMB, AMP | TrustRadius Reviewer

    Alternatives Considered

    Cisco IP Phone 6800 Series

    With the COVID-19 pandemic forcing many businesses to adopt remote working policies, VoIP handsets have become more important than ever for firms wishing to remain in contact with their employees and clients. Fortunately, the 6800 series has a number of specific futures that are aimed at boosting productivity, wherever employees are based. These include the ability to handle multiple calls, fixed-function buttons that provide one-touch access to important features, and localized language support for international users. This is an ideal solution for this kind of scenario.
    Jorge E. Cantillo C. | TrustRadius Reviewer

    FreeConferenceCall.com

    So this doesn't have the polish that say Zoom or Teams has, but for free, you can't complain. The real big unknown is anything to do with security where a product like Teams is great. Zoom and Teams seem to have become standard that everyone has installed and is familiar with, but the adjustment to FCC is pretty fast and painless.
    Doug Mancosky | TrustRadius Reviewer

    Return on Investment

    Cisco IP Phone 6800 Series

    • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
    • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
    • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
    Anonymous | TrustRadius Reviewer

    FreeConferenceCall.com

    • We pay next to nothing for our access and it creates a professional means of connecting with our clients.
    • Connecting via FreeConferenceCall.com has helped our business stay afloat during this challenging time by giving us multiple ways to connect with our clients.
    • FreeConferenceCall.com has allowed our team to more efficiently collaborate by being able to access calls even when they aren't able to be present during the live conversation.
    Amy O'Day | TrustRadius Reviewer

    Screenshots

    Cisco IP Phone 6800 Series

    FreeConferenceCall.com

    Add comparison