What users are saying about
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Top Rated
423 Ratings
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Top Rated
5206 Ratings

Cisco Jabber

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Top Rated
423 Ratings
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Score 8.1 out of 100

Google Drive

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Top Rated
5206 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Google Drive ranks higher in 1 feature set: File Sharing & Management

Project Management

6.5

Cisco Jabber

65%

Google Drive

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 7/7 features

Task Management

7.3
73%
66 Ratings
N/A
0 Ratings

Gantt Charts

5.7
57%
10 Ratings
N/A
0 Ratings

Scheduling

7.1
71%
74 Ratings
N/A
0 Ratings

Workflow Automation

6.0
60%
17 Ratings
N/A
0 Ratings

Mobile Access

8.1
81%
116 Ratings
N/A
0 Ratings

Search

7.3
73%
106 Ratings
N/A
0 Ratings

Visual planning tools

4.1
41%
17 Ratings
N/A
0 Ratings

Communication

6.1

Cisco Jabber

61%

Google Drive

Feature Set Not Supported
N/A
Cisco Jabber ranks higher in 8/8 features

Chat

8.5
85%
144 Ratings
N/A
0 Ratings

Notifications

8.3
83%
144 Ratings
N/A
0 Ratings

Discussions

7.6
76%
122 Ratings
N/A
0 Ratings

Surveys

5.0
50%
15 Ratings
N/A
0 Ratings

Internal knowledgebase

5.3
53%
20 Ratings
N/A
0 Ratings

Integrates with GoToMeeting

4.0
40%
12 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

2.0
20%
12 Ratings
N/A
0 Ratings

Integrates with Outlook

7.8
78%
58 Ratings
N/A
0 Ratings

File Sharing & Management

6.7

Cisco Jabber

67%
8.6

Google Drive

86%
Google Drive ranks higher in 7/9 features

Versioning

7.4
74%
66 Ratings
8.5
85%
170 Ratings

Video files

6.8
68%
98 Ratings
8.4
84%
160 Ratings

Audio files

7.5
75%
103 Ratings
8.7
87%
155 Ratings

Document collaboration

7.3
73%
84 Ratings
9.3
93%
188 Ratings

Access control

6.9
69%
31 Ratings
8.7
87%
185 Ratings

Advanced security features

6.8
68%
33 Ratings
N/A
0 Ratings

Integrates with Google Drive

5.0
50%
10 Ratings
N/A
0 Ratings

Device sync

5.7
57%
22 Ratings
8.5
85%
176 Ratings

File search

N/A
0 Ratings
8.4
84%
189 Ratings

Cloud Storage Security & Administration

Cisco Jabber

Feature Set Not Supported
N/A
8.7

Google Drive

87%
Google Drive ranks higher in 3/3 features

User and role management

N/A
0 Ratings
8.9
89%
173 Ratings

File organization

N/A
0 Ratings
8.6
86%
183 Ratings

Device management

N/A
0 Ratings
8.7
87%
101 Ratings

Cloud Storage Platform

Cisco Jabber

Feature Set Not Supported
N/A
8.8

Google Drive

88%
Google Drive ranks higher in 3/3 features

Performance

N/A
0 Ratings
8.8
88%
182 Ratings

Reliability

N/A
0 Ratings
9.0
90%
184 Ratings

Storage Reports

N/A
0 Ratings
8.5
85%
89 Ratings

Attribute Ratings

  • Cisco Jabber is rated higher in 2 areas: Usability, Support Rating
  • Google Drive is rated higher in 2 areas: Likelihood to Recommend, Likelihood to Renew

Likelihood to Recommend

8.1

Cisco Jabber

81%
152 Ratings
8.9

Google Drive

89%
191 Ratings

Likelihood to Renew

5.6

Cisco Jabber

56%
6 Ratings
9.9

Google Drive

99%
5 Ratings

Usability

9.0

Cisco Jabber

90%
8 Ratings
7.2

Google Drive

72%
38 Ratings

Performance

Cisco Jabber

N/A
0 Ratings
9.4

Google Drive

94%
14 Ratings

Support Rating

7.9

Cisco Jabber

79%
24 Ratings
7.3

Google Drive

73%
83 Ratings

In-Person Training

Cisco Jabber

N/A
0 Ratings
9.0

Google Drive

90%
1 Rating

Implementation Rating

Cisco Jabber

N/A
0 Ratings
8.0

Google Drive

80%
9 Ratings

Likelihood to Recommend

Cisco Jabber

I believe that Cisco Jabber performs exceptionally well in team-based workplaces where various communication tools within the app enable team coordination, project planning, and data-sharing, all within the platform whilst remaining lightweight & easy-to-use even among the less tech-literate employees. However, given that this is premium software that's paid, I think that many schools & colleges conducting online classes may feel less inclined to spend money on the platform & instead resort to free alternatives, such as Google Meet & Microsoft Teams.
Mohammad Mashmoushi | TrustRadius Reviewer

Google Drive

Google Drive is a fantastic tool for storing personal content and communicating public data. It might be useful in a situation when a person has to keep track of his or her identifying credentials. In any case, if space is an issue, a person may want to store a big number of huge video files on a fast storage hardware device rather than using Google Drive.
Dewan Ahmed | TrustRadius Reviewer

Pros

Cisco Jabber

  • Easy connection with internal and external colleagues via syncing with Outlook contacts.
  • Single Number Reach (SNR) enables connectivity and consistent contact number in any geographic location, which is great during business travel.
  • Great compatibility with a headset or other Bluetooth devices. Retains all functionality of an office phone but eliminates the need for transporting hardware equipment.
Anonymous | TrustRadius Reviewer

Google Drive

  • Any user with access can store a file using different platforms like Android, IOS, Windows, or Ubuntu (Desktop version)
  • You can share files with any number of different users with different access rights or you can even keep it public by providing the access link and assign different rights for public access
  • You can open Excel/Word files using google software Sheets/Docs in the browser environment without having to install software like Microsoft Office etc on your Windows OS
Humayun Farooqi | TrustRadius Reviewer

Cons

Cisco Jabber

  • Stability depends on internet connection more than it needs to
  • Using different tools for almost the same purpose(collaboration) is not user-friendly. Maybe a super product combining WebEx and Jabber features could be an option.
  • Expensive pricing and pricing model for big organizations (per license)
ozan guner | TrustRadius Reviewer

Google Drive

  • Having a little bit more control and clarity over what is shared and how it is shared would be a useful improvement.
  • Could be more robust and flexible as far as assigning restrictions.
  • Google Sheets could be enhanced because Excel really is not there yet as a product with equal capabilities as there are still quite a few limitations to the functionality.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$50 Per License

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Google Drive

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

Google Drive Editions & Modules

Edition
Basic$6.001
Business$12.001
EnterpriseContact Vendor for Quote1
  1. per month
Additional Pricing Details
Discounts are available for students, educators, and non profit organizations.

Likelihood to Renew

Cisco Jabber

Cisco Jabber 5.6
Based on 6 answers
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
Siddharth Goyal | TrustRadius Reviewer

Google Drive

Google Drive 9.9
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Sumant Luhar | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 8 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Google Drive

Google Drive 7.2
Based on 38 answers
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Mandy Cramer | TrustRadius Reviewer

Performance

Cisco Jabber

No score
No answers yet
No answers on this topic

Google Drive

Google Drive 9.4
Based on 14 answers
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 7.9
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Google Drive

Google Drive 7.3
Based on 83 answers
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Kaya Gabriella | TrustRadius Reviewer

In-Person Training

Cisco Jabber

No score
No answers yet
No answers on this topic

Google Drive

Google Drive 9.0
Based on 1 answer
The effective google workspace using training that my organization received and was conducted by me (as a team lead of the ICT team) was mind-blowing and as a result, our staff is performing well in terms of using the application for their daily jobs than before. Now, in my institution, all teachers and all the administrative personnel are very much interested in cloud storage facilities, in previous my institution was afraid of losing all important documents in the cloud storage. But, after having received the training they are now realized that if anyone has only one google account then he or she can use 15GB of cloud storage freely and they are now happy because now it is not necessary for anyone to carry the traditional pen drive.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Jabber

No score
No answers yet
No answers on this topic

Google Drive

Google Drive 8.0
Based on 9 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Elizabeth Sullivan-Hasson | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

In terms of general communication, it stacks up better as you can use your account on pc or mobile(great for people who are not 100% of the time in front of their desk or running errands), [and it's] not a pain to set this up on your mobile device compared to competitors.
Jian Groenewald | TrustRadius Reviewer

Google Drive

Google Drive's major competitor is Microsoft OneDrive. Though there are a few differences, the services are essentially identical in terms of functionality. While Microsoft's free users have access to more powerful productivity apps and sharing opportunities, Google offers more initial free storage. As a result, Google is the most cost-effective option.
Ore Kamin | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Its a tool that provides enhanced customer service capability to our user community. The users are able remain available while working in almost any location.
  • More work gets done when people can collaborate and communicate better. Our efficiency is increasing as we continue to roll out the application to our user community.
Eric Taylor | TrustRadius Reviewer

Google Drive

  • It is best to use if your university has partnered with Google. Unlimited Cloud Storage plus simplicity is evert student's dream!
  • It would be good, though, if Google would partner with other companies to be able to support/run other file types.
  • It is not pricey for all it's worth!
Nicolas Van Levi Buenviaje | TrustRadius Reviewer

Screenshots

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