What users are saying about
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Top Rated
286 Ratings
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Top Rated
4246 Ratings

Cisco Jabber

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Top Rated
286 Ratings
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Score 8.2 out of 100

Google Drive

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Top Rated
4246 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco Jabber

[Cisco Jabber] is very
much reasonable in price and if you are seeking a platform where you can carry
out effective communication while being at work, then this is the most suitable
tool for you. I will surely recommend it to all of the businesses which are especially working on a remote base, as it will help you to stay in touch
and being more productive. Cisco Jabber is very effective for project handling.
Magreat Wilson | TrustRadius Reviewer

Google Drive

Google Drive allows sharing all types of information with anyone with convenience. It's also better because the material can be easily integrated into the email. The protection is also excellent since you can monitor who views the information and what steps they are allowed to take. It also has a strong choice for data organization. Google Drive is ideal for exchanging huge files between members of a team collaborating on a project. It's still very dependable.
Rafeeq Ahmed (Ali) | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Cisco Jabber
6.6
Google Drive
Task Management
Cisco Jabber
8.2
Google Drive
Gantt Charts
Cisco Jabber
5.0
Google Drive
Scheduling
Cisco Jabber
6.8
Google Drive
Workflow Automation
Cisco Jabber
6.1
Google Drive
Mobile Access
Cisco Jabber
8.2
Google Drive
Search
Cisco Jabber
7.8
Google Drive
Visual planning tools
Cisco Jabber
4.3
Google Drive

Communication

Cisco Jabber
6.4
Google Drive
Chat
Cisco Jabber
8.6
Google Drive
Notifications
Cisco Jabber
8.3
Google Drive
Discussions
Cisco Jabber
7.2
Google Drive
Surveys
Cisco Jabber
6.5
Google Drive
Internal knowledgebase
Cisco Jabber
6.1
Google Drive
Integrates with GoToMeeting
Cisco Jabber
4.7
Google Drive
Integrates with Gmail and Google Hangouts
Cisco Jabber
2.2
Google Drive
Integrates with Outlook
Cisco Jabber
7.8
Google Drive

File Sharing & Management

Cisco Jabber
6.9
Google Drive
8.8
Versioning
Cisco Jabber
6.9
Google Drive
8.5
Video files
Cisco Jabber
7.1
Google Drive
8.6
Audio files
Cisco Jabber
7.4
Google Drive
8.8
Document collaboration
Cisco Jabber
7.0
Google Drive
9.3
Access control
Cisco Jabber
7.6
Google Drive
8.8
Advanced security features
Cisco Jabber
7.5
Google Drive
Integrates with Google Drive
Cisco Jabber
5.1
Google Drive
Device sync
Cisco Jabber
6.7
Google Drive
9.0
File search
Cisco Jabber
Google Drive
8.7

Cloud Storage Security & Administration

Cisco Jabber
Google Drive
8.8
User and role management
Cisco Jabber
Google Drive
8.8
File organization
Cisco Jabber
Google Drive
8.8
Device management
Cisco Jabber
Google Drive
8.7

Cloud Storage Platform

Cisco Jabber
Google Drive
9.1
Performance
Cisco Jabber
Google Drive
9.2
Reliability
Cisco Jabber
Google Drive
9.4
Storage Reports
Cisco Jabber
Google Drive
8.7

Pros

Cisco Jabber

  • As an on-prem solution is possible to have voice access to the organization co workers and the PSTN, using the own extension number, even when connected from internet (using Expressway - no need to have a vpn or lan connection) from any device.
  • Easy to collaborate from any device (mobile and personal computers). Multiplatform.
  • Administrators able to customize the application's features as much as they need.
  • Easy to integrate with Active Directory and Outlook. Unique user and password.
  • Voice calls and messaging completely secure.
  • Persistence chat for mobile.
Leonardo Gonzalez | TrustRadius Reviewer

Google Drive

  • Records attendance for team members through Google Sheets.
  • Share important documents with all over team members.
  • Easy to share and edit any info.
  • Create a sheet and [receive] immediate feedback from team members if any issues [are] found and track them down and send them to the appropriate team to look into.
  • Store important data and easy to look at it when necessary.
Afjal Hossain | TrustRadius Reviewer

Cons

Cisco Jabber

  • There is some brand confusion that exists between Cisco communication products. This is more relevant to the support personnel and engineers that would be making decisions to implement the product. Cisco has their Spark/WebEx platform that provides collaboration/communication functionality and more to the end users. Cisco has stated at some conferences that I attended that they are committed to maintaining and developing the Cisco Jabber platform still so that is very promising since the product serves different needs.
  • Cisco Jabber is a little complex to implement properly in your environment. The larger the communication cluster the more complicated it can become. There are also some additional features like persistent chat that require extra resources like a standalone database for persistent chat.
Eric Taylor | TrustRadius Reviewer

Google Drive

  • The biggest problem that comes up is when sharing a file and you accidentally don't give the person access. It's easy to forget. I shared something yesterday and then closed my computer, not realizing I never gave anyone permission to view it. Maybe the UX could bring it to your attention rather than you have to search it out.
  • Honestly, the rest is great. No notes.
Cameron Michael Rhoads | TrustRadius Reviewer

Likelihood to Renew

Cisco Jabber

Cisco Jabber 10.0
Based on 3 answers
We really like the flexibility of jabber. With the exception of a few quirks that we have found, we see a bright future with it. We depend on it daily and will continue to do so for several years to come. As our team grows, more users will be using it and more screen sharing will be done. It it an indispensable tool that we simply could not imagine going without. It makes communicating so much easier when time is of the essence.
Ray Levron | TrustRadius Reviewer

Google Drive

Google Drive 9.9
Based on 5 answers
For its compatibility, easiness, quick responses, user interface, storage capacity, files management and file listings. These are some of the reasons for giving higher ratings and Google Drive has become an integral part of my professional life. We use this software on daily basis and most of the time saving lot of time.
Sumant Luhar | TrustRadius Reviewer

Usability

Cisco Jabber

Cisco Jabber 9.0
Based on 6 answers
There are still some improvements to be made between MAC and Windows users. Also the share screen between various devices does not always work. Any user can quickly adapt and understand how to use Jabber. The interface is very intuitive and straight forward. The transition between interfaces on PCs, to tablets, to mobile devices is also very consistent and set up almost identically
Kaitlin Tucker | TrustRadius Reviewer

Google Drive

Google Drive 9.4
Based on 36 answers
It's easy enough to use for computer users of all ages and skill levels. I am an advanced user, and I think the hardest part might be showing someone how to download and set up the app on their device if they weren't too familiar with computers, but overall it is very easy to understand.
Mandy Cramer | TrustRadius Reviewer

Performance

Cisco Jabber

No score
No answers yet
No answers on this topic

Google Drive

Google Drive 9.4
Based on 14 answers
The documents load fairly quickly and also update in real time, especially given the fact that multiple people can be using it at once. The "Offline" feature works great to allow the user to make edits and access the document without access to the internet, and then sync changes later once they're back.
Anonymous | TrustRadius Reviewer

Support Rating

Cisco Jabber

Cisco Jabber 8.6
Based on 24 answers
Even with the Jabber client, Cisco support is outstanding, with the knowledge and quick response you would expect from them. Their engineers understand their products and our issues are usually addressed quickly and by the same person we originally connect with instead of getting passed to additional people. Follow-up is good too. Their support is thorough.
Debbie Johnson | TrustRadius Reviewer

Google Drive

Google Drive 8.7
Based on 82 answers
It takes a few days for customer support to get back to you. Although, I have not had to use support too often. Once you get an email back, they are very thorough and work hard to fix the problem quickly. It is a really great resource and a great way to get the help you need if you're stuck. A phone call also works quickly but you have to call during specific times.
Kaya Gabriella | TrustRadius Reviewer

Implementation Rating

Cisco Jabber

No score
No answers yet
No answers on this topic

Google Drive

Google Drive 8.0
Based on 9 answers
It's an extremely easy software to implement, once you sign up for a google account you automatically have access to google drive with a set amount of storage space. The business or Google Suite accounts have more storage space than a regular free account, but setting up and accessing google drive is very easy in both cases
Elizabeth Sullivan-Hasson | TrustRadius Reviewer

Alternatives Considered

Cisco Jabber

Cisco Jabber as a direct competitor to Skype in the world of audio conferencing offers comparable features and also presents hardware to emphasize an ideal experience. The Jabber app gives unifying communication spread over a number of platforms, ipads, and phones, like Skype for Business. It lets you send instant messages, tells you when colleagues are available or even not at work on a given day. Jabber offers audio, video, desktop sharing, and conferencing. Skype for Business does have a few features such as "Rate my Call", "Call Monitor", and the option to link with Skype's vast conduit on contacts. Jabber, overall, including the features is the better package to purchase based on the return on investment.
Anonymous | TrustRadius Reviewer

Google Drive

The main aspect that led us to stay with Google Drive compared to the other software is its storage capacity that is undoubtedly superior. In the same way, to be able to work from the Gmail account is another point in favor because we consider this mail service as the most complete at present.
Roberto Farfan | TrustRadius Reviewer

Return on Investment

Cisco Jabber

  • Jabber has provided a very functional alternative to our company to Lotus Sametime. We had been using Sametime for years, and as we were moving out of the Lotus/Domino ecosystem, Jabber has provided a replacement with the chat system, but also means to do voice and video calls.
  • Although handy, intensive usage of Jabber can be a curse for a company (including ours). Every information stored in Jabber is only available to the two people involved in the conversation. Without a proper knowledge management strategy, this can mean that a lot of valuable information can be shared privately as peer-to-peer conversations, and not available to people who need it.
  • Another downside of Jabber is that it can multiply stress for some people, who can be contacted very often, and be interrupted at critical moments. This can introduce additional context switching, and reduce the productivity of some people.
Anonymous | TrustRadius Reviewer

Google Drive

  • For Google Drive for corporate use, it is easy to scale up or down based on number of users joining or leaving our organisation.
  • For Google Drive for personal use, it is always good to have it free; however it does not reward long term users with additional storage space like Microsoft does.
  • Cost of using it for corporate use is not too expensive compared to buying on-site file servers and storage servers.
  • Easy for our staff to set up and use.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Jabber

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Jabber Editions & Modules

Edition
Jabber for Desktop$50.001
  1. Per License
Additional Pricing Details

Google Drive

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Google Drive Editions & Modules

Edition
Basic$6.001
Business$12.001
EnterpriseContact Vendor for Quote1
  1. per month
Additional Pricing Details
Discounts are available for students, educators, and non profit organizations.

Rating Summary

Likelihood to Recommend

Cisco Jabber
8.5
Google Drive
9.2

Likelihood to Renew

Cisco Jabber
10.0
Google Drive
9.9

Usability

Cisco Jabber
9.0
Google Drive
9.4

Performance

Cisco Jabber
Google Drive
9.4

Support Rating

Cisco Jabber
8.6
Google Drive
8.7

Implementation Rating

Cisco Jabber
Google Drive
8.0

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