Cisco Webex Board Series vs RingCentral Meetings | TrustRadius

What users are saying about

Score 7.3 out of 10

Based on 22 reviews and ratings

Score 8 out of 10

Based on 36 reviews and ratings

Feature Rating Comparison

Cisco Webex Board Series

RingCentral Meetings

High quality audio

High quality video

Low bandwidth requirements

Mobile support

Cisco Webex Board Series

RingCentral Meetings

Desktop sharing

Whiteboards

Cisco Webex Board Series

RingCentral Meetings

Calendar integration

Meeting initiation

Integrates with social media

Record meetings / events

Slideshows

Cisco Webex Board Series

RingCentral Meetings

Live chat

Audience polling

Q&A

Cisco Webex Board Series

RingCentral Meetings

User authentication

Participant roles & permissions

Confidential attendee list

Pros

Proximity connection is great, anyone can share to the board easily.
The whiteboard feature is great, and being able to save and go back is a great feature.
Dialing into meetings with face to face contact brings the participants together.

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Verified User

Executive in Information Technology

Higher Education Company, 5001-10,000 employees

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Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
Being able to mute and turn off cameras when necessary is a nice feature too.
Switching from the computer to the cell phone when on the go is a nice benefit.

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Financial accountant

Great North BankBanking, 11-50 employees

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Cons

If you are not a Webex Teams user there could be an easier way to save the whiteboards. They autosave into Teams but if you don't have that it's a clunky process to email the whiteboard to yourself. Not terrible, but not easy either.
They could make a mobile cart for these as you have to do to a third party to get a mobile cart and I would like to see a Cisco version of this.

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Sr. Systems Administrator

T-MobileTelecommunications, 10,001+ employees

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The mobile app has a habit of logging you out without you knowing.
The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
Switching back and forth between the mobile and desktop apps is not very intuitive.

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Founder & CEO

3Bug MediaMarketing and Advertising, 1-10 employees

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Likelihood to Renew

Cisco Webex Board Series 9.1

Based on 1 answer

No answer on this topic is available.

RingCentral Meetings 9.1

Based on 1 answer

We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.

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Senior IT Support Technician

Global Financial Credit, LLCFinancial Services, 51-200 employees

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Usability

Cisco Webex Board Series 8.6

Based on 2 answers

Plug and play board.
User friendly interface, very easy to use.
Joining any meeting with one click only.
Webex assistant helps to manage calendar and run a meeting.

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Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

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RingCentral Meetings 8.1

Based on 8 answers

We prefer Zoom over RingCentral. Some is personal opinion. Some is based on wider use and acceptance of Zoom. Zoom has great customer support. In general the support by RingCentral is poor. Zoom has way more features and our users and clients prefer Zoom. There are some quality issues with RingCentral Meetings that need to be addressed as well.

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Verified User

Executive in Corporate

Publishing Company, 11-50 employees

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Support Rating

Cisco Webex Board Series 8.6

Based on 6 answers

As with all Cisco Support, there is no problem to say. Sometimes its longer but generally in 24 hours, the case is resolved. We never did any RMA for this type of device. We recommended the Cisco support for the Cisco Webex Board. Also, in case of a problem, you have a good Cisco community.

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Verified User

Professional in Professional Services

Information Technology & Services Company, 1001-5000 employees

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RingCentral Meetings 7.7

Based on 6 answers

I see their support across clients due to Carousel being a reseller. They have excellent resources and support their clients exceptionally well. Training is key and simplicity are two keys which RingCentral knocks out of the park. The quality is excellent and the reliability is superb.

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Senior Account Executive

Carousel IndustriesInformation Technology & Services, 1001-5000 employees

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Alternatives Considered

Cisco Webex is best integrated between all apps and devices. The Webex boards are specially designed to work with Webex. Other vendors often have apps on not best suited devices and that causes many issues.

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Benjamin Bubbers

Systems Engineer

Schleswig-Holstein Netz AGOil & Energy, 1001-5000 employees

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RingCentral Meetings has all the standard features one comes to expect from a virtual meeting software. The subscription prices are far for what you get and the service is reasonable. However I still feel the Cisco Webex interface is more streamlined and easier to use. I have never been a big fan of the RingCentral Meetings smartphone interface

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Verified User

Executive in Sales

Retail Company, 1-10 employees

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Return on Investment

Hard to say...! To be honest, this a toy for big kids!
Price is high, so you must have collaboration needs, not only meetings needs to pay for that plus value.

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Verified User

Account Manager in Sales

Information Technology & Services Company, 51-200 employees

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The big benefit for us is that, because RingCentral Meetings is included as part of our RingCentral account, we don't have to pay another vendor on top of our existing fees to get support for a consistent, company-wide web conferencing system.
In some cases, we've found that our clients prefer using our Meetings platform to their own in-house systems, which are usually things like Skype, WebEx, etc.
On the flip side, RingCentral until recently hasn't had great support for room-to-room solutions, and so we ended up implementing LifeSize for that - so internally we still have to semi-competing platforms in play. Their room solution relies on 3rd party hardware and peripherals, and so is time consuming to get set up and working easily.

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Verified User

C-Level Executive in Information Technology

Computer Software Company, 51-200 employees

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Screenshots

See All (3) Cisco Webex Board Series Screenshots

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

Cisco Webex Board Series Editions & Modules

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Additional Pricing Details

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General

Free Trial

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Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

RingCentral Meetings Editions & Modules

Edition

Meetings	$19.99¹

Per Month Per User

Additional Pricing Details

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Rating Summary

Cisco Webex Board Series

RingCentral Meetings

Cisco Webex Board Series

RingCentral Meetings

Cisco Webex Board Series

RingCentral Meetings

Cisco Webex Board Series

RingCentral Meetings

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