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Top Rated
265 Ratings

Webex (formerly Webex Teams)

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Top Rated
265 Ratings
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Score 8.1 out of 100
36 Ratings
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Score 8 out of 100

Likelihood to Recommend

Webex (formerly Webex Teams)

I think it's a great communications bundle for universities and other non-university employers. I was not a part of the decision-making team, but I'm assuming the University gets a great price since so many staff and faculty work here. It's very nice to allow staff enhanced mobility and flexibility for where they geographically work. It allows teams to stager their work schedules being at work or at home and not have to transport their work phone each time. Webex may not be the most beneficial when sharing lots of information that you may want to reference at a later time. The search feature is not as robust as I would prefer.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

RingCentral Meetings

If you need to meet with others on a daily basis via a virtual platform, RingCentral Meetings is a great tool that can help with that need. The tool allows you to easily send and invite people to join your meeting. If you find yourself not needing the tool as often, it might not be the right tool for you because of the higher cost.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Webex (formerly Webex Teams)
7.9
RingCentral Meetings
Task Management
Webex (formerly Webex Teams)
7.6
RingCentral Meetings
Gantt Charts
Webex (formerly Webex Teams)
7.4
RingCentral Meetings
Scheduling
Webex (formerly Webex Teams)
8.3
RingCentral Meetings
Workflow Automation
Webex (formerly Webex Teams)
7.1
RingCentral Meetings
Mobile Access
Webex (formerly Webex Teams)
9.4
RingCentral Meetings
Search
Webex (formerly Webex Teams)
8.3
RingCentral Meetings
Visual planning tools
Webex (formerly Webex Teams)
6.9
RingCentral Meetings

Communication

Webex (formerly Webex Teams)
7.9
RingCentral Meetings
Chat
Webex (formerly Webex Teams)
9.2
RingCentral Meetings
Notifications
Webex (formerly Webex Teams)
9.3
RingCentral Meetings
Discussions
Webex (formerly Webex Teams)
8.8
RingCentral Meetings
Surveys
Webex (formerly Webex Teams)
7.6
RingCentral Meetings
Internal knowledgebase
Webex (formerly Webex Teams)
7.4
RingCentral Meetings
Integrates with GoToMeeting
Webex (formerly Webex Teams)
6.0
RingCentral Meetings
Integrates with Gmail and Google Hangouts
Webex (formerly Webex Teams)
5.9
RingCentral Meetings
Integrates with Outlook
Webex (formerly Webex Teams)
8.9
RingCentral Meetings

File Sharing & Management

Webex (formerly Webex Teams)
8.0
RingCentral Meetings
Versioning
Webex (formerly Webex Teams)
7.6
RingCentral Meetings
Video files
Webex (formerly Webex Teams)
8.6
RingCentral Meetings
Audio files
Webex (formerly Webex Teams)
8.9
RingCentral Meetings
Document collaboration
Webex (formerly Webex Teams)
7.8
RingCentral Meetings
Access control
Webex (formerly Webex Teams)
7.5
RingCentral Meetings
Advanced security features
Webex (formerly Webex Teams)
8.1
RingCentral Meetings
Integrates with Google Drive
Webex (formerly Webex Teams)
6.6
RingCentral Meetings
Device sync
Webex (formerly Webex Teams)
8.8
RingCentral Meetings

Performance & Compatibility of Online Events Software

Webex (formerly Webex Teams)
RingCentral Meetings
8.2
High quality audio
Webex (formerly Webex Teams)
RingCentral Meetings
8.4
High quality video
Webex (formerly Webex Teams)
RingCentral Meetings
8.3
Low bandwidth requirements
Webex (formerly Webex Teams)
RingCentral Meetings
7.9
Mobile support
Webex (formerly Webex Teams)
RingCentral Meetings
8.3

Screen Sharing

Webex (formerly Webex Teams)
RingCentral Meetings
8.4
Desktop sharing
Webex (formerly Webex Teams)
RingCentral Meetings
8.8
Whiteboards
Webex (formerly Webex Teams)
RingCentral Meetings
8.0

Online Meetings / Events

Webex (formerly Webex Teams)
RingCentral Meetings
8.0
Calendar integration
Webex (formerly Webex Teams)
RingCentral Meetings
7.7
Meeting initiation
Webex (formerly Webex Teams)
RingCentral Meetings
7.6
Integrates with social media
Webex (formerly Webex Teams)
RingCentral Meetings
7.6
Record meetings / events
Webex (formerly Webex Teams)
RingCentral Meetings
8.4
Slideshows
Webex (formerly Webex Teams)
RingCentral Meetings
8.6

Online Events Collaboration

Webex (formerly Webex Teams)
RingCentral Meetings
8.5
Live chat
Webex (formerly Webex Teams)
RingCentral Meetings
8.3
Audience polling
Webex (formerly Webex Teams)
RingCentral Meetings
8.7
Q&A
Webex (formerly Webex Teams)
RingCentral Meetings
8.5

Online Events Security

Webex (formerly Webex Teams)
RingCentral Meetings
8.8
User authentication
Webex (formerly Webex Teams)
RingCentral Meetings
8.8
Participant roles & permissions
Webex (formerly Webex Teams)
RingCentral Meetings
8.8
Confidential attendee list
Webex (formerly Webex Teams)
RingCentral Meetings
8.9

Pros

Webex (formerly Webex Teams)

  • The speed of the platform is one of the most prominent in virtually any video conferencing software that exists, being able to make streaming sessions in 60fps without having to worry about the video quality, which is entirely in HD. Although this is not yet available in HD4K, it is still sufficient quality for effective meetings.
  • WebEx provides full access to the WebEx meeting center, from where it is a reality to attach to some important services in cases such as needing some other small instant messaging tool, or simply one that allows you to create sticky notes to add to presentations.
  • There is a fabulous quality of compatibility between the WebEx and Microsoft Outlook platforms, which is demonstrated by the ease of being able to review emails from the shared screens, or when configuring the information within the email inboxes so that they can be added to the WebEx platform, making it easier to review them.
Gregory Thomas | TrustRadius Reviewer

RingCentral Meetings

  • Screen sharing is wonderful in [RingCentral] Meetings. It makes presenting easy.
  • Being able to mute and turn off cameras when necessary is a nice feature too.
  • Switching from the computer to the cell phone when on the go is a nice benefit.
Aubrey Novak | TrustRadius Reviewer

Cons

Webex (formerly Webex Teams)

  • When it's time to join a Webex call, users are prompted via Outlook to open the call through their browser, but also get a prompt from Cisco Webex Teams that they can join the meeting in the tool there. This seems unnecessary and can often be confusing - users should have the ability to pre-determine which option will be their default choice.
  • There aren't many ways to customise the view of Webex Teams Spaces, this would be a nice feature to have.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

  • The mobile app has a habit of logging you out without you knowing.
  • The invite feature should be clearer for first time users, we have had clients who needed extra support to get going for their first meeting.
  • Switching back and forth between the mobile and desktop apps is not very intuitive.
Gary Shouldis | TrustRadius Reviewer

Likelihood to Renew

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.9
Based on 4 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 9.1
Based on 1 answer
We are grandfathered into an unlimited toll-free minutes plan with RingCentral, so as long as we have them as a VoIP provider, we get Meetings free. If they ever start to charge us for using meetings as well, we'll drop that part in a second and switch to Skype for Business, which we currently have as well part of our Office 365 package.
Justin Bongard | TrustRadius Reviewer

Usability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.2
Based on 59 answers
As with lots of technology being used in a work context now, there are parallels with applications that are used in our personal lives outside of work. Webex is no different in some respects - its UI is easy to navigate on a mobile device (as it is on a PC as well), and the chat/messaging element is really easy to navigate and use. The integration with the Calling and Meetings side of things is presented to you in an intuitive way as well, and once set up by the System Admins works great. The aim of One Button To Push to join a meeting is still present and allows you to easily join or initiate a meeting from within the client.The ability for a Teams space to be created that has multiple federated people/organisations as part of it is really fantastic and it just works.As I mentioned previously in this review, keeping your Teams spaces/messaging folder organised can quickly become a problem if you don't keep on top of things.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 8.1
Based on 8 answers
We prefer Zoom over RingCentral. Some is personal opinion. Some is based on wider use and acceptance of Zoom. Zoom has great customer support. In general the support by RingCentral is poor. Zoom has way more features and our users and clients prefer Zoom. There are some quality issues with RingCentral Meetings that need to be addressed as well.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Performance

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Support Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.4
Based on 105 answers
I think Cisco has a better support now than in the past. When we place a support ticket, we get the answer quite quickly and the support engineers have a great experience with the product. So I think that it is a really great support. Of course there are some exceptions but in the most part we are satisfied.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings 7.7
Based on 6 answers
I see their support across clients due to Carousel being a reseller. They have excellent resources and support their clients exceptionally well. Training is key and simplicity are two keys which RingCentral knocks out of the park. The quality is excellent and the reliability is superb.
Patrick Burns | TrustRadius Reviewer

In-Person Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 9.0
Based on 1 answer
We gave our this type of training to get better user adoption and to make sure our users understood how to effectively use this product.
Brian Munn | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Online Training

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.0
Based on 1 answer
The online training is a great solution for some users. I prefer in person training.
Brian Munn | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Implementation Rating

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 8.5
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Alternatives Considered

Webex (formerly Webex Teams)

Similar features between all of the various products. The interface on the other products seem much more intuitive and easier to use. New users prefer other products as they find the Webex (formerly Webex Teams) interface dated and difficult to navigate. Good security features in Webex make it the best offering for enterprise companies.
Victor Lau | TrustRadius Reviewer

RingCentral Meetings

RingCentral Meetings has all the standard features one comes to expect from a virtual meeting software. The subscription prices are far for what you get and the service is reasonable. However I still feel the Cisco Webex interface is more streamlined and easier to use. I have never been a big fan of the RingCentral Meetings smartphone interface
Anonymous | TrustRadius Reviewer

Scalability

Webex (formerly Webex Teams)

Webex (formerly Webex Teams) 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

RingCentral Meetings

No score
No answers yet
No answers on this topic

Return on Investment

Webex (formerly Webex Teams)

  • Dedicated support was added to answer Webex and other video conferencing tickets.
  • Remote classes became more feasible without requiring students to meet at specific locations. This has increased enrollment in hybrid and distance type classes.
  • Personnel now have a common conference software to hold meetings on that they have become familiar with. Individual departments are becoming less fractured.
Anonymous | TrustRadius Reviewer

RingCentral Meetings

  • The big benefit for us is that, because RingCentral Meetings is included as part of our RingCentral account, we don't have to pay another vendor on top of our existing fees to get support for a consistent, company-wide web conferencing system.
  • In some cases, we've found that our clients prefer using our Meetings platform to their own in-house systems, which are usually things like Skype, WebEx, etc.
  • On the flip side, RingCentral until recently hasn't had great support for room-to-room solutions, and so we ended up implementing LifeSize for that - so internally we still have to semi-competing platforms in play. Their room solution relies on 3rd party hardware and peripherals, and so is time consuming to get set up and working easily.
Anonymous | TrustRadius Reviewer

Pricing Details

Webex (formerly Webex Teams)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex (formerly Webex Teams) Editions & Modules

Edition
FreeFree
Starter14.952
Business29.952
EnterpriseCustom Pricing
  1. per month
Additional Pricing Details

RingCentral Meetings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

RingCentral Meetings Editions & Modules

Edition
Meetings$19.991
  1. Per Month Per User
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webex (formerly Webex Teams)
8.5
RingCentral Meetings
7.8

Likelihood to Renew

Webex (formerly Webex Teams)
8.9
RingCentral Meetings
9.1

Usability

Webex (formerly Webex Teams)
9.2
RingCentral Meetings
8.1

Reliability and Availability

Webex (formerly Webex Teams)
10.0
RingCentral Meetings

Performance

Webex (formerly Webex Teams)
9.0
RingCentral Meetings

Support Rating

Webex (formerly Webex Teams)
8.4
RingCentral Meetings
7.7

In-Person Training

Webex (formerly Webex Teams)
9.0
RingCentral Meetings

Online Training

Webex (formerly Webex Teams)
8.0
RingCentral Meetings

Implementation Rating

Webex (formerly Webex Teams)
8.5
RingCentral Meetings

Scalability

Webex (formerly Webex Teams)
10.0
RingCentral Meetings

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