What users are saying about
104 Ratings
62 Ratings
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Score 8.5 out of 100
104 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Citrix Hypervisor

The free version is a boon for small businesses that want to have a hypervisor but not the headaches of using something that requires licensing. It is more than adequate to compete with the lesser versions of Hyper-V or VMware. Any small business that wants to lessen its hardware footprint could benefit from this product. If you are a medium or large business it is also a nice addition to the cupboard if you already use other Citrix products and are familiar with the Citrix support process. Shops that are fully committed to VMWare or MS Hyper-V should probably avoid this as it would just act to dilute your system and add unneeded complexity. Citrix Hypervisor is not most common Hardware Hypervisor on the market but it is more than competent for most Enterprise Deployments.
Anonymous | TrustRadius Reviewer

VNC Connect

It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
Michael Eberhard | TrustRadius Reviewer

Feature Rating Comparison

Server Virtualization

Citrix Hypervisor
8.6
VNC Connect
Virtual machine automated provisioning
Citrix Hypervisor
8.4
VNC Connect
Management console
Citrix Hypervisor
8.4
VNC Connect
Live virtual machine backup
Citrix Hypervisor
8.8
VNC Connect
Live virtual machine migration
Citrix Hypervisor
9.2
VNC Connect
Hypervisor-level security
Citrix Hypervisor
8.4
VNC Connect

Remote Administration

Citrix Hypervisor
VNC Connect
7.3
Screen sharing
Citrix Hypervisor
VNC Connect
9.0
File transfer
Citrix Hypervisor
VNC Connect
8.0
Instant message
Citrix Hypervisor
VNC Connect
8.3
Secure remote access with Smart Card authentication
Citrix Hypervisor
VNC Connect
7.0
Access to sleeping/powered-off computers
Citrix Hypervisor
VNC Connect
6.0
Over-the-Internet remote session
Citrix Hypervisor
VNC Connect
8.0
Initiate remote control from mobile
Citrix Hypervisor
VNC Connect
7.5
Remote management of servers & workstations
Citrix Hypervisor
VNC Connect
4.7
Centralized management dashboard
Citrix Hypervisor
VNC Connect
8.0
Session record
Citrix Hypervisor
VNC Connect
7.0
Annotations
Citrix Hypervisor
VNC Connect
5.3
Monitoring and Alerts
Citrix Hypervisor
VNC Connect
7.0
Multi-platform remote control
Citrix Hypervisor
VNC Connect
8.9

Pros

Citrix Hypervisor

  • Resource Monitoring is a good and I am able to monitor my entire infrastructure whether I'm using my iPhone remotely or while on any company-issued laptop to ensure our services run at peak efficiency.
  • CLI - the command line is not hard to use. It can take a little time to get used to the commands but once you have them down managing the environment from the GUI or CLI is pretty easy.
  • Backups are very easy to start and manage with XenCenter or XoA. Keeping business DR scenarios achievable.
Kristopher Leslie | TrustRadius Reviewer

VNC Connect

  • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
  • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
  • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
Paul Li | TrustRadius Reviewer

Cons

Citrix Hypervisor

  • Adding or presenting additional storage to the host can often be a task that is far more involved than competitive products.
  • The product can require reboots more frequently than competitors due to the DOM kernel getting "hung up".
  • Sometimes when a virtual machine is deleted it still leaves behind orphaned vdisks.
  • Recovering from the loss of a host can sometimes cause virtual machines to require lengthy command prompt scripting to fix so they can be powered back on from another host.
Anonymous | TrustRadius Reviewer

VNC Connect

  • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
  • Panel colors are blah - I would like more eye-catching colors.
  • A more consistent look with all platforms - like Mac & PC.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Citrix Hypervisor

Citrix Hypervisor 10.0
Based on 3 answers
With the knowledge and usage of solutions from VMware and Microsoft offering more compelling cloud integrated options it makes it more compelling in many environments which I consult. XenServer is a good product and fits the bill in many smaller environments but as clients look to the cloud or a hybrid cloud it can in some cases make it a bit more difficult.
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 8 answers
VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
Anonymous | TrustRadius Reviewer

Usability

Citrix Hypervisor

Citrix Hypervisor 6.1
Based on 2 answers
XenServer is quite usable due to the simplicity the management and installation provide for an administrator. The console for management is very intuitive and can easily be installed on any Windows operating system. There is a relatively simple web console that can be implemented as well that enhances the usability to provide service to non-administrators.
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 3 answers
VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Citrix Hypervisor

Citrix Hypervisor 5.5
Based on 1 answer
It's been a little problematic in the past at larger VDI deployments requiring a bit more care and feeding than other vendors. But the latest releases (6.5.x) have brought about huge improvements in the stability and availability.
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Performance

Citrix Hypervisor

Citrix Hypervisor 6.4
Based on 1 answer
When running like a top XenServer is a fantastic hypervisor. There is relatively low overhead on the Dom0 so workloads get the most of the resources.
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Support Rating

Citrix Hypervisor

Citrix Hypervisor 8.0
Based on 2 answers
Anytime I had to request support from the Citrix Hypervisor website I had an instant answer and it was straight to the point. I also used the forums available to everyone and always had success from both the technical staff and from the community.
Jean Franco | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 4 answers
VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
Anonymous | TrustRadius Reviewer

In-Person Training

Citrix Hypervisor

Citrix Hypervisor 2.7
Based on 1 answer
Part of a training for certification to become a trainer for Citrix included an in-person training with a Master CCI. The XenServer training at this time was pretty simplified due to the product primarily being installed however you did have to work with it and mildly configure the system.
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Online Training

Citrix Hypervisor

No score
No answers yet
Haven't given it a real go with any online training however there are some options out there. I have taught a course following Citrix material for XenDesktop which leverages XenServer and it is pre-built so not the best for XenServer specifically for installation but configuration is mildly touched on
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 7.0
Based on 2 answers
The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
Matt Medley | TrustRadius Reviewer

Implementation Rating

Citrix Hypervisor

Citrix Hypervisor 7.3
Based on 1 answer
Ensure you review the HCL (hardware compatibility list) and reach out to the hardware vendors to ensure they support the platform and in case they have documentation that can be followed for the implementation. Also ensure the prerequisites are completed prior to implementation so that as few unexpected delays occur as you can control.
Anonymous | TrustRadius Reviewer

VNC Connect

VNC Connect 8.0
Based on 4 answers
No problem at all, love the product.
Michael Mei | TrustRadius Reviewer

Alternatives Considered

Citrix Hypervisor

VMware seems to be the standard and is more widely accepted. However, Citrix Hypervisor, is easily learned and cheaper. We have also used VirtualBox to offer up ideas for other free products. VirtualBox seems to be easier for end users who just want simple VMs and not necessarily entire environments. Citrix is good for environment virtualization.
Anonymous | TrustRadius Reviewer

VNC Connect

With so many things tech-related we have many options and ways to accomplish the same thing. I think one of the important things to remember is the companies track record and support record for their users. In our experience, VNC Connect has been able to be competitive in all these areas. Costs analysis always comes up no matter who you talk to and again competitive with the others.
Anonymous | TrustRadius Reviewer

Scalability

Citrix Hypervisor

Citrix Hypervisor 6.4
Based on 1 answer
The servers latest versions have made massive improvements to scalability. But from past experience there have been issues when running workloads for extended periods of time without reboot on the hosts. I would need to run similar workloads on the 6.5 release which has changed much of the bottlenecks or issues so I'd imagine its far more capable now, Perhaps able to stand near the best in the market.
Anonymous | TrustRadius Reviewer

VNC Connect

No score
No answers yet
No answers on this topic

Return on Investment

Citrix Hypervisor

  • Xenserver is easy to learn. We paid for support only for installation and deployment in the first three years, and now our team has the knowledge to solve most problems.
  • Low CAPEX if you have a team that uses open source software day by day.
  • But paid support is necessary to solve critical problems. The open source community is not enough. Actually, we have difficulty solving some bugs without paying for support.
  • Medium OPEX if you have a team that uses open source software day by day.
Stenio Pereira Filho | TrustRadius Reviewer

VNC Connect

  • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
William Waks | TrustRadius Reviewer

Pricing Details

Citrix Hypervisor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Citrix Hypervisor Editions & Modules

Additional Pricing Details

VNC Connect

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VNC Connect Editions & Modules

Edition
Professional - Device Access$3.391
Enterprise - Device Access$4.591
Enterprise - Instant Support$33.492
Professional - Instant Support$16.992
  1. per remote computer per month
  2. per named technician per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Citrix Hypervisor
8.4
VNC Connect
8.5

Likelihood to Renew

Citrix Hypervisor
10.0
VNC Connect
8.0

Usability

Citrix Hypervisor
6.1
VNC Connect
8.0

Reliability and Availability

Citrix Hypervisor
5.5
VNC Connect

Performance

Citrix Hypervisor
6.4
VNC Connect

Support Rating

Citrix Hypervisor
8.0
VNC Connect
8.0

In-Person Training

Citrix Hypervisor
2.7
VNC Connect

Online Training

Citrix Hypervisor
VNC Connect
7.0

Implementation Rating

Citrix Hypervisor
7.3
VNC Connect
8.0

Scalability

Citrix Hypervisor
6.4
VNC Connect

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