118 Ratings
70 Ratings
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Score 8.3 out of 100
118 Ratings
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Score 7.6 out of 100

Feature Set Ratings

    Server Virtualization

    8.6

    Citrix Hypervisor

    86%

    VNC Connect

    Feature Set Not Supported
    N/A
    Citrix Hypervisor ranks higher in 5/5 features

    Virtual machine automated provisioning

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Management console

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Live virtual machine backup

    9.0
    90%
    10 Ratings
    N/A
    0 Ratings

    Live virtual machine migration

    9.0
    90%
    11 Ratings
    N/A
    0 Ratings

    Hypervisor-level security

    8.0
    80%
    10 Ratings
    N/A
    0 Ratings

    Remote Administration

    Citrix Hypervisor

    Feature Set Not Supported
    N/A
    7.9

    VNC Connect

    79%
    VNC Connect ranks higher in 13/13 features

    Screen sharing

    N/A
    0 Ratings
    9.6
    96%
    26 Ratings

    File transfer

    N/A
    0 Ratings
    8.2
    82%
    14 Ratings

    Instant message

    N/A
    0 Ratings
    9.4
    94%
    17 Ratings

    Secure remote access with Smart Card authentication

    N/A
    0 Ratings
    9.0
    90%
    4 Ratings

    Access to sleeping/powered-off computers

    N/A
    0 Ratings
    6.0
    60%
    9 Ratings

    Over-the-Internet remote session

    N/A
    0 Ratings
    9.0
    90%
    29 Ratings

    Initiate remote control from mobile

    N/A
    0 Ratings
    9.3
    93%
    17 Ratings

    Remote management of servers & workstations

    N/A
    0 Ratings
    4.7
    47%
    6 Ratings

    Centralized management dashboard

    N/A
    0 Ratings
    8.5
    85%
    14 Ratings

    Session record

    N/A
    0 Ratings
    7.0
    70%
    1 Rating

    Annotations

    N/A
    0 Ratings
    5.3
    53%
    6 Ratings

    Monitoring and Alerts

    N/A
    0 Ratings
    7.0
    70%
    3 Ratings

    Multi-platform remote control

    N/A
    0 Ratings
    9.2
    92%
    9 Ratings

    Attribute Ratings

    • Citrix Hypervisor is rated higher in 1 area: Likelihood to Renew
    • VNC Connect is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating
    • Citrix Hypervisor and VNC Connect are tied in 1 area: Support Rating

    Likelihood to Recommend

    8.0

    Citrix Hypervisor

    80%
    11 Ratings
    9.0

    VNC Connect

    90%
    36 Ratings

    Likelihood to Renew

    10.0

    Citrix Hypervisor

    100%
    3 Ratings
    8.0

    VNC Connect

    80%
    8 Ratings

    Usability

    6.1

    Citrix Hypervisor

    61%
    2 Ratings
    8.0

    VNC Connect

    80%
    3 Ratings

    Availability

    5.5

    Citrix Hypervisor

    55%
    2 Ratings

    VNC Connect

    N/A
    0 Ratings

    Performance

    6.4

    Citrix Hypervisor

    64%
    2 Ratings

    VNC Connect

    N/A
    0 Ratings

    Support Rating

    8.0

    Citrix Hypervisor

    80%
    4 Ratings
    8.0

    VNC Connect

    80%
    4 Ratings

    In-Person Training

    2.7

    Citrix Hypervisor

    27%
    1 Rating

    VNC Connect

    N/A
    0 Ratings

    Online Training

    Citrix Hypervisor

    N/A
    0 Ratings
    7.0

    VNC Connect

    70%
    2 Ratings

    Implementation Rating

    7.3

    Citrix Hypervisor

    73%
    2 Ratings
    8.0

    VNC Connect

    80%
    4 Ratings

    Configurability

    5.5

    Citrix Hypervisor

    55%
    1 Rating

    VNC Connect

    N/A
    0 Ratings

    Ease of integration

    5.5

    Citrix Hypervisor

    55%
    1 Rating

    VNC Connect

    N/A
    0 Ratings

    Product Scalability

    6.4

    Citrix Hypervisor

    64%
    1 Rating

    VNC Connect

    N/A
    0 Ratings

    Vendor post-sale

    8.2

    Citrix Hypervisor

    82%
    1 Rating

    VNC Connect

    N/A
    0 Ratings

    Vendor pre-sale

    8.2

    Citrix Hypervisor

    82%
    1 Rating

    VNC Connect

    N/A
    0 Ratings

    Likelihood to Recommend

    Citrix

    The free version is a boon for small businesses that want to have a hypervisor but not the headaches of using something that requires licensing. It is more than adequate to compete with the lesser versions of Hyper-V or VMware. Any small business that wants to lessen its hardware footprint could benefit from this product. If you are a medium or large business it is also a nice addition to the cupboard if you already use other Citrix products and are familiar with the Citrix support process. Shops that are fully committed to VMWare or MS Hyper-V should probably avoid this as it would just act to dilute your system and add unneeded complexity. Citrix Hypervisor is not most common Hardware Hypervisor on the market but it is more than competent for most Enterprise Deployments.
    Read full review

    RealVNC

    It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.
    Read full review

    Pros

    Citrix

    • Resource Monitoring is a good and I am able to monitor my entire infrastructure whether I'm using my iPhone remotely or while on any company-issued laptop to ensure our services run at peak efficiency.
    • CLI - the command line is not hard to use. It can take a little time to get used to the commands but once you have them down managing the environment from the GUI or CLI is pretty easy.
    • Backups are very easy to start and manage with XenCenter or XoA. Keeping business DR scenarios achievable.
    Read full review

    RealVNC

    • VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
    • VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
    • VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.
    Read full review

    Cons

    Citrix

    • Adding or presenting additional storage to the host can often be a task that is far more involved than competitive products.
    • The product can require reboots more frequently than competitors due to the DOM kernel getting "hung up".
    • Sometimes when a virtual machine is deleted it still leaves behind orphaned vdisks.
    • Recovering from the loss of a host can sometimes cause virtual machines to require lengthy command prompt scripting to fix so they can be powered back on from another host.
    Read full review

    RealVNC

    • Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
    • Panel colors are blah - I would like more eye-catching colors.
    • A more consistent look with all platforms - like Mac & PC.
    Read full review

    Pricing Details

    Citrix Hypervisor

    Starting Price

    Editions & Modules

    Citrix Hypervisor editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      VNC Connect

      Starting Price

      $3.39 per remote computer per month

      Editions & Modules

      VNC Connect editions and modules pricing
      EditionModules
      Professional - Device Access$3.391
      Enterprise - Device Access$4.592
      Enterprise - Instant Support$33.493
      Professional - Instant Support$16.994

      Footnotes

      1. per remote computer per month
      2. per remote computer per month
      3. per named technician per month
      4. per named technician per month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Citrix

      With the knowledge and usage of solutions from VMware and Microsoft offering more compelling cloud integrated options it makes it more compelling in many environments which I consult. XenServer is a good product and fits the bill in many smaller environments but as clients look to the cloud or a hybrid cloud it can in some cases make it a bit more difficult.
      Read full review

      RealVNC

      VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.
      Read full review

      Usability

      Citrix

      XenServer is quite usable due to the simplicity the management and installation provide for an administrator. The console for management is very intuitive and can easily be installed on any Windows operating system. There is a relatively simple web console that can be implemented as well that enhances the usability to provide service to non-administrators.
      Read full review

      RealVNC

      VNC Connect is a solid product and our techs are very confident that they can get the job done using it. Reliability is key for us since we have a small support team and many users to support. It also helps keep us in the background more allowing the end-users to multi-task. VNC supports our goal of providing quick and efficient services.
      Read full review

      Reliability and Availability

      Citrix

      It's been a little problematic in the past at larger VDI deployments requiring a bit more care and feeding than other vendors. But the latest releases (6.5.x) have brought about huge improvements in the stability and availability.
      Read full review

      RealVNC

      No answers on this topic

      Performance

      Citrix

      When running like a top XenServer is a fantastic hypervisor. There is relatively low overhead on the Dom0 so workloads get the most of the resources.
      Read full review

      RealVNC

      No answers on this topic

      Support Rating

      Citrix

      Anytime I had to request support from the Citrix Hypervisor website I had an instant answer and it was straight to the point. I also used the forums available to everyone and always had success from both the technical staff and from the community.
      Read full review

      RealVNC

      VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.
      Read full review

      In-Person Training

      Citrix

      Part of a training for certification to become a trainer for Citrix included an in-person training with a Master CCI. The XenServer training at this time was pretty simplified due to the product primarily being installed however you did have to work with it and mildly configure the system.
      Read full review

      RealVNC

      No answers on this topic

      Online Training

      Citrix

      Haven't given it a real go with any online training however there are some options out there. I have taught a course following Citrix material for XenDesktop which leverages XenServer and it is pre-built so not the best for XenServer specifically for installation but configuration is mildly touched on
      Read full review

      RealVNC

      The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior
      Read full review

      Implementation Rating

      Citrix

      Ensure you review the HCL (hardware compatibility list) and reach out to the hardware vendors to ensure they support the platform and in case they have documentation that can be followed for the implementation. Also ensure the prerequisites are completed prior to implementation so that as few unexpected delays occur as you can control.
      Read full review

      RealVNC

      No problem at all, love the product.
      Read full review

      Alternatives Considered

      Citrix

      VMware seems to be the standard and is more widely accepted. However, Citrix Hypervisor, is easily learned and cheaper. We have also used VirtualBox to offer up ideas for other free products. VirtualBox seems to be easier for end users who just want simple VMs and not necessarily entire environments. Citrix is good for environment virtualization.
      Read full review

      RealVNC

      VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.
      Read full review

      Scalability

      Citrix

      The servers latest versions have made massive improvements to scalability. But from past experience there have been issues when running workloads for extended periods of time without reboot on the hosts. I would need to run similar workloads on the 6.5 release which has changed much of the bottlenecks or issues so I'd imagine its far more capable now, Perhaps able to stand near the best in the market.
      Read full review

      RealVNC

      No answers on this topic

      Return on Investment

      Citrix

      • Xenserver is easy to learn. We paid for support only for installation and deployment in the first three years, and now our team has the knowledge to solve most problems.
      • Low CAPEX if you have a team that uses open source software day by day.
      • But paid support is necessary to solve critical problems. The open source community is not enough. Actually, we have difficulty solving some bugs without paying for support.
      • Medium OPEX if you have a team that uses open source software day by day.
      Read full review

      RealVNC

      • I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.
      Read full review

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