What users are saying about
38 Ratings
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Score 8.5 out of 100
1 Rating
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Score 9 out of 100

Likelihood to Recommend

Classy

Classy is a great product overall. I gave it only a rating of 7/10 because its utility will vary depending on what your needs are and what kind of org you are. Also, depends on the CRM it integrates to if it does integrate. They have many different integrations. We have the Salesforce integration for Classy which has several issues. I would say their Salesforce integration is not fully matured yet.
If you do not have any integrations to worry about I would give Classy 10/10.
Anonymous | TrustRadius Reviewer

Eventdex Business Matchmaking Software

My overall experience with this business matchmaking app was amazing, I will definitely keep using it.
Alexa Diaz | TrustRadius Reviewer

Pros

Classy

  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
Cindy Hollister | TrustRadius Reviewer

Eventdex Business Matchmaking Software

  • Training: Eventdex always has training sessions to explain how to use the platforms
  • Eventdex Platform is very easy to understand and use
  • Registration participants like it
  • Organized: Eventdex helps keep complicated events and details organized in one system
Alexa Diaz | TrustRadius Reviewer

Cons

Classy

  • The simplicity of Classy's campaign design editor also means it isn't as customizable as I'd like it to be. There are times when I wish I could change something that is embedded in the template.
  • Like all online platforms, there are occasional glitches that occur with Classy. For example, there have been times when our Salesforce connector pushes data in incorrectly or is missing. This is usually addressed fairly quickly.
  • One feature that is especially difficult for our organization to manage is that we always provide our donors the ability to mail in their credit card information for us to process. This only becomes an issue when we do not have an email address for the donor because Classy and Salesforce use a donors email address to distinguish users. Therefore, when we use a generic email from our organization for that donor sometimes records get crossed or edited automatically.
Anonymous | TrustRadius Reviewer

Eventdex Business Matchmaking Software

  • Data reporting must be improved. It's quite unknowing.
  • Too many customizable options.
Alexa Diaz | TrustRadius Reviewer

Usability

Classy

Classy 9.0
Based on 1 answer
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
Anonymous | TrustRadius Reviewer

Eventdex Business Matchmaking Software

No score
No answers yet
No answers on this topic

Support Rating

Classy

Classy 9.9
Based on 6 answers
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
Emily Westergaard | TrustRadius Reviewer

Eventdex Business Matchmaking Software

No score
No answers yet
No answers on this topic

Alternatives Considered

Classy

We chose to go with Classy because we needed something simple to set up for peer to peer fundraising without an upfront investment fee. We didn't need customization or bells and whistles and we were able to get the fundraising site set up and running in about a week. Ultimately the hope is that we grow such that we can look at investing in a larger platform that allows for more customization and is more of a CRM database, but for now, Classy was perfect to get us off the ground.
Daniella Dowiak | TrustRadius Reviewer

Eventdex Business Matchmaking Software

It's the easiest way to initiate conversation amongst attendees and bring them out of their shells. Designed to connect people at events.
Alexa Diaz | TrustRadius Reviewer

Return on Investment

Classy

  • Over the past 2 years our organization, events, and programming has grown roughly 135%. Using Classy daily helped us to achieve that.
  • The platform has helped us identify ongoing or sporadic supporters that we can engage further with to turn into top supporters.
Mark Hackett | TrustRadius Reviewer

Eventdex Business Matchmaking Software

No answers on this topic

Screenshots

Pricing Details

Classy

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Eventdex Business Matchmaking Software

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

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