CloudCall vs. Skype (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CloudCall
Score 10.0 out of 10
N/A
CloudCall is a telephony and VoIP software solution from the British company of the same name (formerly SYNETY).
$15
per month per user
Skype (discontinued)
Score 7.1 out of 10
N/A
Skype (the personal edition or Skype free) was a web meeting, video conferencing, and VoIP software, now superseded by Microsoft Teams' free edition and unsupported from May 2025.
$2.99
per month
Pricing
CloudCallSkype (discontinued)
Editions & Modules
Pro Edition
$15
per month per user
Advanced Edition
$25
per month per user
United States Subscription
$2.99
per month
North America Subscription
$6.99
per month
India Subscription
$7.99
per month
Offerings
Pricing Offerings
CloudCallSkype (discontinued)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
CloudCallSkype (discontinued)
Features
CloudCallSkype (discontinued)
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
CloudCall
8.3
3 Ratings
3% above category average
Skype (discontinued)
-
Ratings
Hosted PBX8.03 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)8.03 Ratings00 Ratings
User templates9.02 Ratings00 Ratings
Call reports9.03 Ratings00 Ratings
Directory of employee names7.53 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
CloudCall
8.3
3 Ratings
1% below category average
Skype (discontinued)
-
Ratings
Answering rules9.03 Ratings00 Ratings
Call recording9.53 Ratings00 Ratings
Call park7.53 Ratings00 Ratings
Call screening7.53 Ratings00 Ratings
Message alerts8.03 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
CloudCall
7.5
3 Ratings
7% below category average
Skype (discontinued)
7.5
4 Ratings
2% below category average
Video conferencing7.52 Ratings7.74 Ratings
Audio conferencing8.03 Ratings8.24 Ratings
Video screen sharing7.01 Ratings6.54 Ratings
Instant messaging7.53 Ratings7.54 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
CloudCall
8.8
3 Ratings
9% above category average
Skype (discontinued)
-
Ratings
Mobile app for iOS8.53 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Performance & Compatibility of Online Events Software
Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
CloudCall
-
Ratings
Skype (discontinued)
7.5
138 Ratings
5% below category average
High quality audio00 Ratings8.2135 Ratings
High quality video00 Ratings8.0133 Ratings
Low bandwidth requirements00 Ratings6.7130 Ratings
Mobile support00 Ratings6.9118 Ratings
Screen Sharing
Comparison of Screen Sharing features of Product A and Product B
CloudCall
-
Ratings
Skype (discontinued)
6.6
119 Ratings
18% below category average
Desktop sharing00 Ratings7.1118 Ratings
Whiteboards00 Ratings6.160 Ratings
Online Meetings / Events
Comparison of Online Meetings / Events features of Product A and Product B
CloudCall
-
Ratings
Skype (discontinued)
6.8
118 Ratings
19% below category average
Calendar integration00 Ratings6.585 Ratings
Meeting initiation00 Ratings7.5106 Ratings
Integrates with social media00 Ratings5.865 Ratings
Record meetings / events00 Ratings7.077 Ratings
Slideshows00 Ratings7.168 Ratings
Online Events Collaboration
Comparison of Online Events Collaboration features of Product A and Product B
CloudCall
-
Ratings
Skype (discontinued)
6.8
111 Ratings
17% below category average
Live chat00 Ratings7.2110 Ratings
Audience polling00 Ratings6.664 Ratings
Q&A00 Ratings6.562 Ratings
Online Events Security
Comparison of Online Events Security features of Product A and Product B
CloudCall
-
Ratings
Skype (discontinued)
7.6
101 Ratings
5% below category average
User authentication00 Ratings8.588 Ratings
Participant roles & permissions00 Ratings7.383 Ratings
Confidential attendee list00 Ratings7.260 Ratings
Best Alternatives
CloudCallSkype (discontinued)
Small Businesses
CloudTalk
CloudTalk
Score 8.4 out of 10
Intermedia AnyMeeting Pro
Intermedia AnyMeeting Pro
Score 6.3 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 8.4 out of 10
JioMeet
JioMeet
Score 9.8 out of 10
Enterprises
Cisco Unified Communications Manager (Call Manager)
Cisco Unified Communications Manager (Call Manager)
Score 9.1 out of 10
Webex Meetings
Webex Meetings
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
CloudCallSkype (discontinued)
Likelihood to Recommend
8.5
(3 ratings)
7.0
(140 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(5 ratings)
Usability
-
(0 ratings)
6.1
(4 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
10.0
(1 ratings)
10.0
(42 ratings)
Implementation Rating
-
(0 ratings)
10.0
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
CloudCallSkype (discontinued)
Likelihood to Recommend
CloudCall
I think CloudCall is better for enterprises that need to keep the clients and employees in contact but on a professional basis. Talking over the phone makes a person understand better as compared to email conversations and takes less time too, so, CloudCall fits the gap by providing better quality calls and gives analytics as well.
Read full review
Discontinued Products
Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.
Read full review
Pros
CloudCall
  • Recording
  • Log management
  • IVR
Read full review
Discontinued Products
  • The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
  • Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
  • Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.
Read full review
Cons
CloudCall
  • The service on their app is not the best
  • The texting platform can always improve
Read full review
Discontinued Products
  • Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
  • It is hard to figure out how to use emojis and upload images in the chat.
  • The background images do not fool anybody....it is clearly not your real background.
Read full review
Likelihood to Renew
CloudCall
No answers on this topic
Discontinued Products
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.
Read full review
Usability
CloudCall
No answers on this topic
Discontinued Products
Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.
Read full review
Support Rating
CloudCall
Customer support is always responsive and timely.
Read full review
Discontinued Products
I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.
Read full review
Implementation Rating
CloudCall
No answers on this topic
Discontinued Products
It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.
Read full review
Alternatives Considered
CloudCall
CloudCall is much better and easier functionality with more options.
Read full review
Discontinued Products
We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible
Read full review
Professional Services
CloudCall
No answers on this topic
Discontinued Products
The service provided is up to date, as discussed before buying.
Read full review
Return on Investment
CloudCall
  • Makes project work move fast, making the process productive.
  • Keeping record of the calls made for validation or verifications.
  • The only negative impact I feel is when we need support during server errors, which lags sometimes.
Read full review
Discontinued Products
  • Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
  • Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
  • For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
Read full review
ScreenShots

CloudCall Screenshots

Screenshot of Keep everything in a CRM and see how teams are doing from anywhere.Screenshot of Work from anywhere, when  CloudCall integrates with  Bullhorn for Salesforce, Bullhorn Jobscience, FIVECRM, Profile Recruitment, Influence, Chameleon-i, Voyager, or LaborEdgeScreenshot of A phone system that integrated with a CRMScreenshot of Work from anywhere when CloudCall integrates with Salesforce, Bullhorn, Vincere, Microsoft Dynamics 365, Zoho, Tracker, Access, CEIPAL, Mercury or Access Recruitment CRMScreenshot of "CloudCall is more than just a telephony system. It integrated into all the different systems that we use" - Simon Trigg, Director, Quanta RecruitmentScreenshot of "What we had wasn't working. We had to get smarter, more intelligent with the way out telephony system integrated with our CRM" - Leighton Grant, IT Manager, Oakleaf Partnership Ltd