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Constant Contact vs. Jenzabar Internet Campus Solution (JICS), discontinued

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Constant Contact

    Score8 out of 10
    N/AConstant Contact is a full-featured email marketing solution with capabilities such as social media integration, drag-and-drop editing, and real-time reporting. It is a bulk email tool designed for SMB customers. Since 2019, Constant Contact also offers marketing automation features, a website and landing page builder, and other tools to support midsize businesses.

    $12

    per month

    Jenzabar Internet Campus Solution (JICS), discontinued

    Score6.9 out of 10
    N/AJenzabar Internet Campus Solution was a cloud-based ERP solution for university process management. Jenzabar now offers Jenzabar ONE as their higher ed solution.N/A
    Pricing
    Constant ContactJenzabar Internet Campus Solution (JICS), discontinued
    Editions & Modules
    Lite
    Starting at $12.00
    per month
    Standard
    Starting at $35.00
    per month
    Premium
    Starting at $80.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Constant ContactJenzabar Internet Campus Solution (JICS), discontinued
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe SMS Marketing tool can be added to any Standard or Premium Constant Contact account. SMS is only available in the US for Standard and Premium paid plans. SMS can be added when logged in to an account after purchase. Plans start at $10/month for up to 500 messages.—
    More Pricing Information
    Community Pulse
    Constant ContactJenzabar Internet Campus Solution (JICS), discontinued
    Considered Both Products
    Constant Contact
    No answer on this topic
    Jenzabar, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    85%
    Would buy again
    61 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    61 Answers
    No answers on this topic
    Happy with the feature set
    85%
    Happy with the feature set
    61 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    42 Answers
    No answers on this topic
    Implementation went as expected
    90%
    Implementation went as expected
    46 Answers
    No answers on this topic
    Features
    Constant ContactJenzabar Internet Campus Solution (JICS), discontinued
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Constant Contact and Jenzabar Internet Campus Solution (JICS), discontinued
    Feature
    Constant Contact
    9.0
    120 Ratings
    11% above category average
    Jenzabar Internet Campus Solution (JICS), discontinued
    -
    Ratings
    WYSIWYG email editor9.7102 Ratings00 Ratings
    Dynamic content9.7104 Ratings00 Ratings
    Ability to test dynamic content8.582 Ratings00 Ratings
    Landing pages9.378 Ratings00 Ratings
    A/B testing8.473 Ratings00 Ratings
    Mobile optimization8.686 Ratings00 Ratings
    Email deliverability reporting9.9116 Ratings00 Ratings
    List management9.3118 Ratings00 Ratings
    Triggered drip sequences8.062 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Constant Contact and Jenzabar Internet Campus Solution (JICS), discontinued
    Feature
    Constant Contact
    8.5
    117 Ratings
    11% above category average
    Jenzabar Internet Campus Solution (JICS), discontinued
    6.0
    2 Ratings
    23% below category average
    Dashboards8.488 Ratings1.01 Ratings
    Standard reports9.8115 Ratings8.02 Ratings
    Custom reports7.558 Ratings9.02 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Constant Contact and Jenzabar Internet Campus Solution (JICS), discontinued
    Feature
    Constant Contact
    8.4
    69 Ratings
    3% above category average
    Jenzabar Internet Campus Solution (JICS), discontinued
    -
    Ratings
    URL Validation8.231 Ratings00 Ratings
    Link Tracking7.934 Ratings00 Ratings
    Image Validation8.932 Ratings00 Ratings
    Inbox Display8.635 Ratings00 Ratings
    Email Accessibility Tools7.928 Ratings00 Ratings
    Spelling and Grammar Check9.856 Ratings00 Ratings
    Spam Testing6.026 Ratings00 Ratings
    Email Previews9.968 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Constant Contact and Jenzabar Internet Campus Solution (JICS), discontinued
    Feature
    Constant Contact
    -
    Ratings
    Jenzabar Internet Campus Solution (JICS), discontinued
    6.0
    1 Ratings
    23% below category average
    Pay calculation00 Ratings6.01 Ratings
    Direct deposit files00 Ratings7.01 Ratings
    Customization
    Comparison of Customization features of Constant Contact and Jenzabar Internet Campus Solution (JICS), discontinued
    Feature
    Constant Contact
    -
    Ratings
    Jenzabar Internet Campus Solution (JICS), discontinued
    3.5
    1 Ratings
    73% below category average
    API for custom integration00 Ratings6.01 Ratings
    Plug-ins00 Ratings1.01 Ratings
    Security
    Comparison of Security features of Constant Contact and Jenzabar Internet Campus Solution (JICS), discontinued
    Feature
    Constant Contact
    -
    Ratings
    Jenzabar Internet Campus Solution (JICS), discontinued
    8.0
    2 Ratings
    5% below category average
    Single sign-on capability00 Ratings8.02 Ratings
    Role-based user permissions00 Ratings8.02 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Constant Contact and Jenzabar Internet Campus Solution (JICS), discontinued
    Feature
    Constant Contact
    -
    Ratings
    Jenzabar Internet Campus Solution (JICS), discontinued
    8.0
    2 Ratings
    4% above category average
    Accounts payable00 Ratings8.01 Ratings
    Accounts receivable00 Ratings8.01 Ratings
    Journals and Reconciliations00 Ratings8.01 Ratings
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    Constant ContactJenzabar Internet Campus Solution (JICS), discontinued
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    Score9 out of 10
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    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Constant ContactJenzabar Internet Campus Solution (JICS), discontinued
    Likelihood to Recommend
    9.8
    (135 ratings)
    8.0
    (2 ratings)
    Likelihood to Renew
    9.9
    (23 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (12 ratings)
    8.0
    (1 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (9 ratings)
    9.0
    (1 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Constant ContactJenzabar Internet Campus Solution (JICS), discontinued
    Likelihood to Recommend
    Constant Contact
    Constant Contact is an excellent tool for sending out flyers and newsletters. However, I feel the content's appearance is typically all the same. When I receive an email from Constant Contact, I can immediately identify it - the templates usually all look the same. When sending out communications with images, it is easy to use Constant Contact and link webpages. However, the email layout is always vertical and can get very lengthy. I prefer a more flip-book approach with options to flip the page.
    Incentivized
    Read full review
    Jenzabar, Inc.
    JICS is well suited for schools that have long-used Jenzabar products or are looking for a stripped down, direct data management system. If someone is seeking innovation or the latest in features and technology, I do not believe they would be as pleased with JICS. It's a bare bones system alternative.
    Incentivized
    Read full review
    Pros
    Constant Contact
    • Market segmentation is great: my main segmentation is by region because that's how our sales team is divided.
    • Lists: making customized email lists is easy and intuitive; the custom fields allow some flexibility in case our fields don't exactly line up with Constant Contact's.
    • Campaigns: creating campaigns is quick and simple. I especially appreciate the 'resend to non-openers' option. I am constantly using this feature.
    • Subject line generator: I like using the recommended subject lines. I'm able to plug in their recommended ideas, or sometimes, this feature helps me generate my own ideas.
    Read full review
    Jenzabar, Inc.
    • Jenzabar Internet Campus Solution (JICS) is good at interacting with the Jenzabar database.
    • Jenzabar Internet Campus Solution (JICS) can integrate with Active Directory to allow for one set of credentials and also has its own credential management system for local accounts to be created.
    • Jenzabar Internet Campus Solution (JICS) will display grades as soon as they are entered into the Jenzabar database.
    Incentivized
    Read full review
    Cons
    Constant Contact
    • It would be nice if we had more customizable options for emails - like moving around pictures and text boxes, rather than a set spot for everything to go.
    • I would like it if multiple people could work on a document at one time. So if I'm in charge of graphics, I can get those updated while someone else is entering content, etc.
    Incentivized
    Read full review
    Jenzabar, Inc.
    • Jenzabar is unwilling to work with other companies to integrate information across multiple platforms.
    • The quality of JICS is contingent upon appropriate use and entry by those on campus. While not a limitation to JICS itself, there seems to be more problems with JICS in this regard than I have noticed on other campuses with other platforms.
    • JICS is typically behind on the times. Features it adds today were commonplace for others much earlier.
    Incentivized
    Read full review
    Likelihood to Renew
    Constant Contact
    There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
    Read full review
    Jenzabar, Inc.
    No answers on this topic
    Usability
    Constant Contact
    There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
    Read full review
    Jenzabar, Inc.
    Jenzabar Internet Campus Solution (JICS) is very usable and easy to maintain. With us having students log in with their AD credentials, they don't have to remember an extra username and password. Also, I have been able to update and customize some of the coding, which has allowed us to make sure the site works just the way we want it to.
    Incentivized
    Read full review
    Reliability and Availability
    Constant Contact
    No major problems in sending out the email campaigns and accessing the analytics
    Incentivized
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    Jenzabar, Inc.
    No answers on this topic
    Performance
    Constant Contact
    The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
    Read full review
    Jenzabar, Inc.
    No answers on this topic
    Support Rating
    Constant Contact
    I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
    Read full review
    Jenzabar, Inc.
    Support is generally very helpful. There are some support staff that really try to go the extra mile and help with solving the problem you have, not just answering your initial question. If you don't understand a feature that is offered in the Jenzabar Internet Campus Solution (JICS) environment, they also have a portal with on-demand webinars/courses that you can watch to get a better idea of offerings at your own base.
    Incentivized
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    Implementation Rating
    Constant Contact
    Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
    Read full review
    Jenzabar, Inc.
    No answers on this topic
    Alternatives Considered
    Constant Contact
    Constant Contact is much more intuitive for people who are not tech-savvy. Also, while sendgrid offered more options in it's drag and drop interface, it displayed differently across different email clients, which made it very cumbersome to use. It also took much longer to upload contact lists and it was harder to manage existing contacts. Performance in sendgrid was much slower as well, and the Preview feature was quite buggy. Our team initially chose sendgrid because of the integration options that it's API offered, but we ultimately switched to Constant Contact because it was much easier to build campaigns and better suited our requirements.
    Read full review
    Jenzabar, Inc.
    We selected JICS many years ago as it was a cost-effective option that was streamlined and straight-forward. Today, no one is ever thrilled with their SIS, and I can anticipate major difficulties if we attempted to move from JICS. However, from a features and revolutionary standpoint, I do feel we will always be a step behind if we continue with Jenzabar.
    Incentivized
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    Scalability
    Constant Contact
    Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
    Incentivized
    Read full review
    Jenzabar, Inc.
    No answers on this topic
    Return on Investment
    Constant Contact
    • I have had nothing but positive impacts from using Constant Contact.
    • The church is large, and there are many subgroups and axillary groups within the church. Setting up specific groups based on responsibility, interest, member goals, and service needs allows me to send information quickly, saving valuable time for other tasks.
    • Constant Contact allows leadership to stay personally engaged with the members I work with, without over-taxing my time. It feels so seamless.
    Incentivized
    Read full review
    Jenzabar, Inc.
    • Jenzabar has allowed us to house all data in one system, which was badly needed.
    • Jenzabar allows us to speak one language across campus, although many offices still work outside of Jenzabar due to limitations within JICS.
    • Jenzabar has not been effective in being a leader in new features or developments. I always feel like we are a step behind.
    Incentivized
    Read full review
    ScreenShots

    Constant Contact Screenshots

    Screenshot of the AI Content Generator that can be used to create content for emails, social posts, or SMS.Screenshot of an example automation workflow. These help to ensure a business's marketing is always on.Screenshot of some of the available pre-built email templates, that can be edited with the included drag-and-drop email editor.Screenshot of the Social Posting tool, used to plan and post social media messaging across platforms.Screenshot of the SMS Marketing feature.Screenshot of some of Constant Contact's available integrations.