Top Rated
555 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5.3 out of 100

Likelihood to Recommend

Constant Contact

Constant Contact is terrific for an organization with a marketing budget that would like to send out a variety of emails with visuals, videos, surveys and/or coupons. It's a quick way to reach thousands of potential and/or current customers at a reasonable price. However, for the startup or the company that is very concerned about budget, there is no free version and the monthly paid versions can be a bit more pricey than some comparable competitors.
Jason Carlage | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

JICS is well suited for schools that have long-used Jenzabar products or are looking for a stripped down, direct data management system. If someone is seeking innovation or the latest in features and technology, I do not believe they would be as pleased with JICS. It's a bare bones system alternative.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Constant Contact
8.5
Jenzabar Internet Campus Solution (JICS)
WYSIWYG email editor
Constant Contact
8.4
Jenzabar Internet Campus Solution (JICS)
Dynamic content
Constant Contact
8.0
Jenzabar Internet Campus Solution (JICS)
Ability to test dynamic content
Constant Contact
8.1
Jenzabar Internet Campus Solution (JICS)
Landing pages
Constant Contact
8.6
Jenzabar Internet Campus Solution (JICS)
A/B testing
Constant Contact
9.0
Jenzabar Internet Campus Solution (JICS)
Mobile optimization
Constant Contact
8.1
Jenzabar Internet Campus Solution (JICS)
Email deliverability reporting
Constant Contact
8.9
Jenzabar Internet Campus Solution (JICS)
List management
Constant Contact
8.8
Jenzabar Internet Campus Solution (JICS)
Triggered drip sequences
Constant Contact
8.2
Jenzabar Internet Campus Solution (JICS)

Reporting & Analytics

Constant Contact
8.4
Jenzabar Internet Campus Solution (JICS)
4.3
Dashboards
Constant Contact
8.0
Jenzabar Internet Campus Solution (JICS)
1.0
Standard reports
Constant Contact
8.7
Jenzabar Internet Campus Solution (JICS)
5.0
Custom reports
Constant Contact
8.7
Jenzabar Internet Campus Solution (JICS)
7.0

Payroll Management

Constant Contact
Jenzabar Internet Campus Solution (JICS)
6.0
Pay calculation
Constant Contact
Jenzabar Internet Campus Solution (JICS)
6.0
Direct deposit files
Constant Contact
Jenzabar Internet Campus Solution (JICS)
7.0
Salary revision and increment management
Constant Contact
Jenzabar Internet Campus Solution (JICS)
5.0

Customization

Constant Contact
Jenzabar Internet Campus Solution (JICS)
3.5
API for custom integration
Constant Contact
Jenzabar Internet Campus Solution (JICS)
6.0
Plug-ins
Constant Contact
Jenzabar Internet Campus Solution (JICS)
1.0

Security

Constant Contact
Jenzabar Internet Campus Solution (JICS)
9.0
Single sign-on capability
Constant Contact
Jenzabar Internet Campus Solution (JICS)
10.0
Role-based user permissions
Constant Contact
Jenzabar Internet Campus Solution (JICS)
8.0

Pros

Constant Contact

  • We are a huge fan of the numerous templates that may be used for designing emails.
  • Constant Contact also allows for our organization's brand (logo, colors, and fonts) to be easily incorporated into designs.
  • The metrics and data gathered from email campaigns is very detailed and helpful.
Anonymous | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

  • JICS is successful in presenting a user-friendly interface that allows less experienced users to manage data in a meaningful way.
  • JICS assures all departments are using the same data.
  • JICS is willing to listen to customers regarding feature requests and needed updates.
Anonymous | TrustRadius Reviewer

Cons

Constant Contact

  • This system is great and I do not have much to say against, I just wish they could improve the search filter of email campaigns made previously, and include a search field that allows you to find campaigns related to the phrase name included in that field of search.
  • I really don't have any dislikes with the software now that I am familiar with the product.
Anonymous | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

  • Jenzabar is unwilling to work with other companies to integrate information across multiple platforms.
  • The quality of JICS is contingent upon appropriate use and entry by those on campus. While not a limitation to JICS itself, there seems to be more problems with JICS in this regard than I have noticed on other campuses with other platforms.
  • JICS is typically behind on the times. Features it adds today were commonplace for others much earlier.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Constant Contact

Constant Contact 8.0
Based on 19 answers
There is no doubt that we are going to renew Constant Contact. We have not just invested a lot of time in learning and creating a great looking product but we have developed a strong database of information that allows us to track how we are doing for each newsletter. This supports our goals of creating products that residents desire and are excited to receive.
Ty Swartz, CPP, USN Ret. | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

No score
No answers yet
No answers on this topic

Usability

Constant Contact

Constant Contact 8.9
Based on 8 answers
There is always room for improvement. I don't know how they test their systems, but they should invite not-so computer savvy people to test it. If I, as an expert have problems, they need to think like the technophobe. Since I've used Constant Contact in the past as part of my former employment, I have not viewed any of the tutorials and just jumped in to work on my client's newsletter. With that said, I found some areas easy and some a bit cumbersome
Giselle Aguiar | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

No score
No answers yet
No answers on this topic

Reliability and Availability

Constant Contact

Constant Contact 9.0
Based on 2 answers
No major problems in sending out the email campaigns and accessing the analytics
Anonymous | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

No score
No answers yet
No answers on this topic

Performance

Constant Contact

Constant Contact 10.0
Based on 2 answers
The system seemed quite slow sometimes. Specifically, there was sometimes a delay in sends if it was during a high traffic period. There were time-outs when uploading new code for an email, and a lag in reporting analytics which was sometimes as long as 72 hours
Anonymous | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

No score
No answers yet
No answers on this topic

Support Rating

Constant Contact

Constant Contact 3.0
Based on 8 answers
I think the overall support for Constant Contact has always been incredible; I have nothing negative to say. Our customer support representative was attentive, easy to understand, and very knowledgeable. I never felt like I wasn't a priority of his and my issues, while very small, were fixed in a very short time frame.
Anonymous | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

No score
No answers yet
No answers on this topic

Implementation Rating

Constant Contact

Constant Contact 8.0
Based on 4 answers
Implementation is very easy for someone who wants to send out the “batch and blast” type newsletters. If you want to use their templates with no customizations, the product works fine. However, the more customizations you get into involving link color, etc, that’s where things can get tricky for someone who may not be familiar with coding
Anonymous | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

No score
No answers yet
No answers on this topic

Alternatives Considered

Constant Contact

I think if I were coming in with nothing in hand, I would have chosen MailChimp over Constant Contact. Constant Contact won because it was the incumbent and we're satisfied.The time and operating cost of moving from one platform to another was higher than the expected return on that change. I don't think anything about Constant Contact is much better or worse, in my view, than the other.Pretty lukewarm, I know. But it's honest!
Jeff Bramhall | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

We selected JICS many years ago as it was a cost-effective option that was streamlined and straight-forward. Today, no one is ever thrilled with their SIS, and I can anticipate major difficulties if we attempted to move from JICS. However, from a features and revolutionary standpoint, I do feel we will always be a step behind if we continue with Jenzabar.
Anonymous | TrustRadius Reviewer

Scalability

Constant Contact

Constant Contact 10.0
Based on 1 answer
Very reliable in sending email campaigns and controlling the recipients so that no contact is sent the same email more than once, even if they are on a resent list
Anonymous | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

No score
No answers yet
No answers on this topic

Return on Investment

Constant Contact

  • Many of our clients use a variety of email management services, and Constant Contact is usually chief among them. This keeps our team sharp and up to date for customer service inquiries.
  • Constant Contact is extremely reliable. It's been applicable and has grown with trends in digital marketing over the last decade to stay at the top as a best-in-class provider.
  • The reporting tools help to give a sense of how well campaigns are performing (or not performing) and gives insight on how to create future campaigns in more effective ways.
  • The lack of Google Analytics integration on the app is a hinderance for marketing managers who use the robust API on a variety of other platforms that seamlessly integrate with the service.
  • Higher pricing for integrating social media and surveys, and other additional service, is a drawback for the average user on a budget – especially when competitors offer those services for free.
Jorden Beatty | TrustRadius Reviewer

Jenzabar Internet Campus Solution (JICS)

  • Jenzabar has allowed us to house all data in one system, which was badly needed.
  • Jenzabar allows us to speak one language across campus, although many offices still work outside of Jenzabar due to limitations within JICS.
  • Jenzabar has not been effective in being a leader in new features or developments. I always feel like we are a step behind.
Anonymous | TrustRadius Reviewer

Pricing Details

Constant Contact

General

Free Trial
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Jenzabar Internet Campus Solution (JICS)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Constant Contact
8.1
Jenzabar Internet Campus Solution (JICS)
5.0

Likelihood to Renew

Constant Contact
8.0
Jenzabar Internet Campus Solution (JICS)

Usability

Constant Contact
8.9
Jenzabar Internet Campus Solution (JICS)

Reliability and Availability

Constant Contact
9.0
Jenzabar Internet Campus Solution (JICS)

Performance

Constant Contact
10.0
Jenzabar Internet Campus Solution (JICS)

Support Rating

Constant Contact
3.0
Jenzabar Internet Campus Solution (JICS)

Online Training

Constant Contact
10.0
Jenzabar Internet Campus Solution (JICS)

Implementation Rating

Constant Contact
8.0
Jenzabar Internet Campus Solution (JICS)

Scalability

Constant Contact
10.0
Jenzabar Internet Campus Solution (JICS)

Add comparison