What users are saying about
1 Ratings
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Score 9.1 out of 100
15 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

Sprinklr Modern Marketing

Sprinklr Modern Marketing is a great tool to gauge the competitive landscape on certain topics that your company may want to be known for. It is also great at indicating the share of voice % based on the amount of mentions in the social landscape. Linkedin API has many limitations though which is our most important social platform
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Content Creation

ContactPigeon
Sprinklr Modern Marketing
7.8
Ideation
ContactPigeon
Sprinklr Modern Marketing
7.8
Approval workflows
ContactPigeon
Sprinklr Modern Marketing
6.8
Content collaboration
ContactPigeon
Sprinklr Modern Marketing
8.8
Content calendar
ContactPigeon
Sprinklr Modern Marketing
8.3
Network for content licensing/production
ContactPigeon
Sprinklr Modern Marketing
7.3

Content Publishing

ContactPigeon
Sprinklr Modern Marketing
6.5
Content hub
ContactPigeon
Sprinklr Modern Marketing
9.3
Forms / Gated content
ContactPigeon
Sprinklr Modern Marketing
5.5
Embedded CTAs
ContactPigeon
Sprinklr Modern Marketing
1.8
Content distribution
ContactPigeon
Sprinklr Modern Marketing
7.9
Content promotion
ContactPigeon
Sprinklr Modern Marketing
6.6
Content automation
ContactPigeon
Sprinklr Modern Marketing
7.7

Content Reporting & Analytics

ContactPigeon
Sprinklr Modern Marketing
8.2
Audience profiling and targeting
ContactPigeon
Sprinklr Modern Marketing
8.4
Closed-loop tracking and reporting
ContactPigeon
Sprinklr Modern Marketing
8.3
Content performance analytics
ContactPigeon
Sprinklr Modern Marketing
8.6
Campaign optimization dashboard
ContactPigeon
Sprinklr Modern Marketing
7.9
Competitive analytics
ContactPigeon
Sprinklr Modern Marketing
7.6

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

Sprinklr Modern Marketing

  • Allows you to share and suggest pieces of content to other entities within the organization.
  • Has great reporting with lots of filters to drill down to the information you need.
  • It's easy to schedule posts and see them within the planner so you know you have your week or month covered. It's also easy to move things around if you need to reschedule something to a later date.
Corey Walker | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Sprinklr Modern Marketing

  • Slow UI/UX. Tends to hang and takes a while to load.
  • Social listening capabilities are extremely lacking.
  • Customization of dashboards is not user-friendly and requires a certain technical understanding of how Sprinklr is set up, and how it's logic flows.
Anonymous | TrustRadius Reviewer

Support Rating

ContactPigeon

No score
No answers yet
No answers on this topic

Sprinklr Modern Marketing

Sprinklr Modern Marketing 6.8
Based on 10 answers
At MGM Resorts International, we have roles dedicated to the enterprise-wide management of Sprinklr, therefore, I have never personally reached out to Sprinklr Marketing support. Our department was required to use Sprinklr University, and I found it useful, but the courses are too long and it could be more interactive to keep students interested
Marena Bitz | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

Sprinklr Modern Marketing

I used Social Bakers in the past, but at this moment we use Sprinklr, and I like the platform.
Alejandro Mac Swiney | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Sprinklr Modern Marketing

  • Our share of voice was able to increase on certain topics
  • We were able to build a more effective strategy around content
  • Gaining more followers
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Sprinklr Modern Marketing

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
Sprinklr Modern Marketing
7.3

Support Rating

ContactPigeon
Sprinklr Modern Marketing
6.8

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