What users are saying about
1 Ratings
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Score 9.1 out of 100
19 Ratings
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Score 4 out of 100

Likelihood to Recommend

ContactPigeon

Ideal for eCommerce. It is not the cheapest for a startup but one of the best for a scaling business.
Apostolis Lianos | TrustRadius Reviewer

Sugar Market (Salesfusion)

Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ContactPigeon
Sugar Market (Salesfusion)
4.4
WYSIWYG email editor
ContactPigeon
Sugar Market (Salesfusion)
3.0
Dynamic content
ContactPigeon
Sugar Market (Salesfusion)
5.0
Ability to test dynamic content
ContactPigeon
Sugar Market (Salesfusion)
4.0
Landing pages
ContactPigeon
Sugar Market (Salesfusion)
6.0
A/B testing
ContactPigeon
Sugar Market (Salesfusion)
4.0
Mobile optimization
ContactPigeon
Sugar Market (Salesfusion)
1.0
Email deliverability reporting
ContactPigeon
Sugar Market (Salesfusion)
7.0
List management
ContactPigeon
Sugar Market (Salesfusion)
4.0
Triggered drip sequences
ContactPigeon
Sugar Market (Salesfusion)
6.0

Lead Management

ContactPigeon
Sugar Market (Salesfusion)
5.3
Lead nurturing
ContactPigeon
Sugar Market (Salesfusion)
6.0
Lead scoring and grading
ContactPigeon
Sugar Market (Salesfusion)
4.0
Data quality management
ContactPigeon
Sugar Market (Salesfusion)
5.0
Automated sales alerts and tasks
ContactPigeon
Sugar Market (Salesfusion)
6.0

Campaign Management

ContactPigeon
Sugar Market (Salesfusion)
6.5
Calendaring
ContactPigeon
Sugar Market (Salesfusion)
6.0
Event/webinar marketing
ContactPigeon
Sugar Market (Salesfusion)
7.0

Social Media Marketing

ContactPigeon
Sugar Market (Salesfusion)
8.2
Social sharing and campaigns
ContactPigeon
Sugar Market (Salesfusion)
8.2

Reporting & Analytics

ContactPigeon
Sugar Market (Salesfusion)
2.3
Dashboards
ContactPigeon
Sugar Market (Salesfusion)
5.0
Standard reports
ContactPigeon
Sugar Market (Salesfusion)
1.0
Custom reports
ContactPigeon
Sugar Market (Salesfusion)
1.0

Platform & Infrastructure

ContactPigeon
Sugar Market (Salesfusion)
4.8
API
ContactPigeon
Sugar Market (Salesfusion)
5.0
Role-based workflow & approvals
ContactPigeon
Sugar Market (Salesfusion)
6.0
Customizability
ContactPigeon
Sugar Market (Salesfusion)
3.0
Integration with Salesforce.com
ContactPigeon
Sugar Market (Salesfusion)
9.2
Integration with Microsoft Dynamics CRM
ContactPigeon
Sugar Market (Salesfusion)
1.0

Pros

ContactPigeon

  • Really powerful custom automation
  • Omnichannel marketing automation (Email+Push Notifications+SMS)
  • Great support
Apostolis Lianos | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • It was easy to navigate.
  • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
  • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
Anonymous | TrustRadius Reviewer

Cons

ContactPigeon

  • The UI is too complex sometimes (hopefully their support is always there for us!)
Apostolis Lianos | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • The user interface is somewhat cumbersome and not intuitive at times.
  • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
  • Custom reporting is complicated to set up.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ContactPigeon

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 10.0
Based on 3 answers
We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
Lindsey Wilson | TrustRadius Reviewer

Support Rating

ContactPigeon

No score
No answers yet
No answers on this topic

Sugar Market (Salesfusion)

Sugar Market (Salesfusion) 8.2
Based on 1 answer
The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
Anonymous | TrustRadius Reviewer

Alternatives Considered

ContactPigeon

ContactPigeon is built for eCommerce, while Mailchimp is super easy and a good fit for a smaller company. That's why we switched since we needed a more complete, all-in-one marketing automation solution to scale our online business.
Apostolis Lianos | TrustRadius Reviewer

Sugar Market (Salesfusion)

I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
Amy Bailey | TrustRadius Reviewer

Return on Investment

ContactPigeon

  • 25% growth in Email orders (YoY).
  • Higher open rates up to +46%.
Apostolis Lianos | TrustRadius Reviewer

Sugar Market (Salesfusion)

  • Increased employee efficiency
  • Better customer service
  • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ContactPigeon

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

ContactPigeon Editions & Modules

Additional Pricing Details
Pricing is based on volume unique contacts (visitor profile) and feature requirements.

Sugar Market (Salesfusion)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

Sugar Market (Salesfusion) Editions & Modules

Edition
Core$1,0001
  1. Database size
Additional Pricing Details
Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.

Rating Summary

Likelihood to Recommend

ContactPigeon
9.1
Sugar Market (Salesfusion)
3.0

Likelihood to Renew

ContactPigeon
Sugar Market (Salesfusion)
10.0

Support Rating

ContactPigeon
Sugar Market (Salesfusion)
8.2

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